Status Symbol Auto Body

Great shop. Kept me informed the whole time and had my vehicle done before the initial time give.  Great paint match. There are chips in my bumper that weren't there before and the bumper isn't lined up correctly. I will be taking it back. Will update afterwards.

They are first class every step of the way.  Every single employee gave attention and care to my situation.  They made the entire process of working with the insurance as efficient as possible.  I had owned a business, a spa, for 25 years where customer service is tantamount and they handled they entire process with genuineness and authenticity from the moment they answered the phone, thorough communication, and complete follow through to the last step.

Had hail damage repaired on my tesla model 3. Took about 3 weeks, but that's because a part of the process is to repaint the vehicle. They did excellent work (car looks brand new), lifetime guarantee on the work, and staff is friendly and helpful. Highly recommend.

My overall experience with Status Symbol has earned them the right to my personal recommendation as a top tier body shop. They are through, honest and pay close attention to detail.
#supportlocalbusiness

Dane needs some instruction on how to provide better customer support but overall I'm extremely satisfied with Status Symbol Auto Body.
Please take your vehicle to them if you want quality work at a place where the owners truly care.

Midas

I had a highly disappointing experience with Midas. In January, I entrusted them with replacing the rack and pinion, and fixing two leaking power steering lines, costing me $978.87.Unfortunately, things went south immediately after the service. The check engine light lit up, and steering problems persisted. Worse yet, my power steering pump broke due to a nearly empty reservoir.

Midas replaced the power steering pump, but my issues weren't resolved. The check engine light persisted, and my steering was noisy and difficult.I offered to pay for to replace the suction line o-ring, which I suspected may have been lost or damaged during the power steering pump replacement, but Midas ignored my request and insisted on a new rack and pinion.

To make matters worse, one of Midas's technicians got into a collision while driving my vehicle, resulting in rear body damage and more issues. Midas offered me $500 or to pay to fix the damage, and I opted for the latter.

The problems persisted, and I discovered missing nuts and bolts around the repaired area,and that the rack was improperly installed. The district manager promised resolution but failed to deliver. On April 10th, I retrieved my vehicle with unresolved steering problems. The district manager then refused further service, and the issues continued to worsen.

I later found out Midas accepted a low insurance deal of $1,577.20 for the collision damage without my consent, much less than the actual repair cost. Despite my inquiries, I was left in the dark. On May 3rd, they finally replaced the suction line o-ring, which was indeed damaged by the location.

I contacted Midas about covering the remaining body damage cost and a refund of my $978.87 payment, but received unsatisfactory responses. The district manager offered only $300. I didn’t respond, as this was never about the money; it was about them making things right.

Worse still, I discovered discrepancies in the handling of the collision. The store manager initially stated it occurred on 2/27/2023, but the invoice revealed the actual date as 2/24/2023. The insurance report had errors too, with the incorrect car model and "Date of loss" listed as 3/09/2023 instead of 2/24/2023. Additionally, the day the collision was reported to the other drivers insurance was 04/06/2023, which is inconsistent with Midas informing me prior to this date that the case was being worked on.Lastly,I discovered that the insurance claim was settled on 4/12/2023, the same day that Midas refused any further service on my vehicle,leading me to believe that the lower insurance deal was accepted in an attempt for Midas to avoid further responsibilities and discontinue their involvement with my vehicle.

In conclusion, do not take your vehicle to this location for any major repairs because if they mess up, they will not be honest or take any accountability. I gave them every opportunity to make the situation right, and despite me being cordial and trying to work with this location, I was constantly wronged and undermined. Please do not make the same mistake I made.

Very professional, no hidden fees or charges.  They presented all costs up front and kept you updated the whole time they had my vehicle.  I highly recommend visiting Nicki and the Associates!  Will definitely bring my truck again for any vehicle repairs or needs.

Emily was able to get me in same day. When I had a question she wasn’t sure about, she quickly spoke to her boss and got an answer for me. Communication was great, and she made me feel taken care of. This is a good Midas! I’m have taken my car here several times with good results.

Awesome quick service and the staff is so knowledgeable, but in a very helpful way. My oil change was quick and they let me know about any future problems that will need to be addressed. The manager Nikke was super helpful and got me checked in quickly. If you're looking for a quality mechanic in the area look no further because this Midas has you covered. No frills, just honest quality mechanics. 10/10 would and will recommend to my friends and family. Thanks Nikke and your crew Midas for a great experience!

I went to this midas to get my brakes repaired. My brake light was coming on and heard a squeak. I had extremely bad customer service. We will get you in first thing in morning. Dropped off night before. Late afternoon was told changing pads would fix issue. Then rotors "might be issue". Ok fix. 2 days later. That fixed the problem" by changing rotors, pads, and etc. $505 Went to pick up. Lost my key to truck. 25 min to find.  Immediately got in light came on.  Returned to get corrected. They inspected. I guess they missed the brake fuid needs to be flushed. And your cylinders are going. Then broke brake fluid tubes/lines to cylinder. So brake specialists diid not do full inspection as stated and broke parts as they repaired. Ok fix.   Upset now because they did not do full investigation and 2nd visit in less than 2 weeks. Broken parts and 2 more days. Went out of town inbetween. Less that 50 miles. Wrote down 22k mile difference. Had proff from a jiffy lube correct mileage  from days before. Asked manager why inspection was not done and why wasting my time. I don't know and don't care.  Its fixed now and we did the best we can additional $615. Complaining now. And manager argues and yells at me because he  was just filling in at the moment. Very upset that I got treated  this way and try to call complaint line on wall. No answer and mailbox full. Gee I wonder why. Leave with truck Same issue is still happening. Called manager does not know what to tell me. We tried. Does not try to help. No customer service. Does not care. Got paid, your on your own. Not fixes. Absolutely dissatisfied and disappointed with management, owner and mechanic.

Platinum Auto Body

They were absolutely amazing. I was definitely the customer that probably called in bugging too much lol but they were always super patient and polite, always kept me updated and in the loop! My car was literally smashed on the drivers side and it looks brand new. Not only did they fix what was wrong but they went above and beyond to make sure my car looked perfect, completely detailed, fixed some rock chips on my hood. They were awesome, I would 100% recommend to anyone.

This place had me in and out in just 2 days! Thomas the new owner did a quality job, replaced my front bumper cover after a minor collision and it came out perfect, see pics. The fastest and most convenient auto repair I’ve ever had. Highly recommend, just show up and they’ll give a quote in minutes

Thank you Thomas!
No delays, No scam, amazing customer service. Honest estimate and took my car immediately to get fixed. Hard to find good workers with exceptional service.

The customer service here rates more than five stars. Dimitri made this a pleasant experience, (surprise surprise) and I enthusiastically recommend this business.

I really love how fast they were able to get us to fix my mom car. Thomas been  very helpful he was able to help my mother with taking care of the car and the Insurance estimated. He even spoke with the insurance and got my mom into a rental car.

Big O Tires

I can’t say enough good about this merchant. Starting with friendly and honest service, then the expediency of performing the work.

Patty at the front desk really went out of her way to get an exact estimate before we made any decisions. Then, to exceed expectations even further, the work was done within a couple of hours.

This staff takes care of their customers the old fashioned way. Honest service at a very fair price.

Hats off to a quality shop!  You can trust them with your business.

Came in with a nail in a tire on a recently bought used car and not having these tires purchased from Big O, store manager Joshua Newberry did the repair for free. I previously had been to this Big O location and bought both services and tires and have been very satisfied. I greatly appreciated Joshua's generosity because it was right before Christmas.  Thank you Joshua

What a wonderful experience!! I'm so grateful and glad I came here for my tire repair. Patty Palmas helped me out and was an absolute GEM. I came in on short notice ~ as I was just about to leave town for a cross-country road trip when I discovered I needed a tire patched! They were ready for me right when I walked in, and they got my tire fixed up quick as can be. The service here is so kind & professional, and I felt completely confident my car was in capable hands. I was able to get back on the road quickly, and with the peace of mind that my car was road-worthy for the long drive ahead. Thank you Patty, and everyone at Big O!

Always an awesome experience at Big O! Today I needed a simple patch job for a nail stuck in my tire. Completely covered under warranty. Patty had me in and out in less than 30 minutes.

If you need any vehicle maintenance done quickly and with outstanding customer service, take your car into Big O.

If you’re looking for reliable, professional, and timely this a wonderful place. I was able to get a (rare) tire repair with no appointment in about an hour on a Saturday while it was sunny! I will say that the earlier the better, and this is about around when they opened  As a business owner it just goes to show that this company really cares about its customers. Not to mention, the friendly staff. Thank you, Josh, Adrian and Patty,  y’all are amazing with the customer service and also Big O tires. I will definitely use in the near future.

Was desperate for tires because Colorado springs and it's roads are pure trash, looked over the paperwork at about 1k, weeks later getting my finances in order discovered its actually 2k. Like WTH!!! if id known that I would have went else where. I guess I missed the fine print. I hope your facility burns to the ground with your crew and management trapped inside. I hate you and everyone in this stupid mountain village. Y'all are the worst ppl I've ever had the actual displeasure of living around.

Bait and switch crew. Called and had detailed conversation with manager about the tires I needed to verify price and availability. They "confirmed". When I arrived for my appointment, they showed me a completely inadequate tire. When I voiced my concern, they said it would be fine. Pretty sure a passenger car tire isn't gonna work on a trailer that sees 15000! I would walk before I took my vehicle to them.   BTW I had this experience before they closed this location. Good Riddance
!

Big tire on Nevada in Colorado Springs are heroes.  I had a flat tire on the way to an interview, They fixed it within 10 minutes and off to the job interview I went!!  These guys were busy and they stopped what they were doing  to assisted me. Thank you for your excellent service.!

I have  used Nate and his crew for several years and every time I pass them on Nevada, I say, I really must write a review.  My commercial vehicle has over 300,000 miles because these guys really take care to make sure it is the best of shape.  My safety matters too and I have never had a problem with defective anything they have done.  Everyone there is SO friendly and kind, I feel like family.   Thanks for looking after me and my cars my Big O family!

I’ve been a customer of Big O for over 6 years now. Been to several locations in Colorado Springs. This was the first time I’ve shopped at the one on S Nevada. I’ll be honest, I was reluctant because by the looks, it’s not a good area (particularly for a petite woman to be alone.)

I called the store on a Monday. I only needed one front tire, but decided it would be best to replace both since it’s FWD. The manager sounded cheerful and quoted an out-the-door price without me asking. He ordered my tires and called the next morning to let me know they had arrived.

I got to the shop about an hour prior to close and there were a few other customers in the lobby. A tech got straight to work on my van. I asked him to do me a huge favor and check the torque on all of the bolts, including the rear, because whoever tightened them before did it WAY too tight and didn’t grease them either. He maintained a positive and helpful attitude about the whole thing. I requested to keep the old tire that was still good and was happily surprised to see that he wrapped it in a plastic bag before setting it on my folded down back seats. That may just be the normal process, but the location on Austin Bluffs & Academy sure didn’t give me the same courtesy.

Boy am I glad I went through with the sale! In a time when the bar for customer service has been set so low, these guys continue to shine! What I mean is, anyone can fulfill job duties, but these guys create the sense that they are happy to do it, including going the extra mile—even if it is closing time.

I was searching for a vehicle inspection that I was in dire need of but no one in the area would schedule me in.

Very grateful I was able to get in contact with Lauren here at Midas. She quickly got me in  with Andrew and got me through the inspection in no time. The quality and accommodation I received was the best I could ask from a shop.
Highly recommend coming here for any auto needs!!!
⭐️⭐️⭐️⭐️⭐️

There isn't much that feels worse than finding a flat tire the day after a holiday when it is snowing and freezing outside. I called around to over 10 different car service places around town, but should have just started with Midas. They were the only ones that offered me an appointment the next day - everyone else was at least a week out. Then when I got there they were friendly and efficient, I was in and out in about 30 minutes. I am so grateful - highly recommend!

I was able to secure a spot for a car inspection the night before thanksgiving… obviously not ideal as I hate supporting consumerism on a holiday, but Lorin was AMAZING! She was so friendly, so helpful, and literally had me in and out in 5 minutes. I will 100% come back here for any future car needs due to excellent customer service. As a woman you never know how things will shake out at the dealership for you and I felt comfortable and left super happy. 10 stars for Lorin and this Midas location for having her on board! Holiday bonus perhaps??

This Midas is great. They work my car into the schedule is a walk in every time. I just drop off walk him and pick it up later. They are always honest and ask if I want to use whatever coupon of the month is available when doing services. They also don’t push unnecessary service which other shops always do. Thank you Midas Team

I really needed to get my car checked out and this Midas location was amazing. Lorin was able to quickly schedule a next day appointment and was super helpful. Andrew was friendly and made the whole experience great as well. I am glad I gave them a call and I will definitely use them again! Thanks again Lorin and Andrew

We’ve been bringing our cars to this Midas location for many years. They’ve always taken great care of our cars and have always been super courteous, honest and helpful. This last time Riley (not sure if that’s the right spelling) went above and beyond to make a repair on my husband’s car. We trust and recommend them.

Had a wonderful experience at this location. Riley & Chris went above and beyond to help me in my car problems. Since I entered the facility, I knew I was in the right place. What I though was going to be an expensive repair, was a simple task for them to handle. I spend less than 60 minutes at this place and will come back for my regular maintenance. Thank you guys for the great work, help like yours is hard to find.

I love Midas. They’re always honest with me about my vehicles condition and they never try selling me things I don’t need. Ask for Eric, he’s the best. I will go to whatever location he’s at. Check their coupons section for great deals!

Really good service. I especially want to acknowledge Eric Rizzto who assisted me, even after the store was closed. He clearly explained all of the repairs to my car and was humorous to boot. I really appreciated that. Would definitely recommend this location.

Eric and Riley were tremendously helpful and honest. I highly recommend their services. The staff was very swift and efficient with the repairs. I couldn't be happier with Midas on Nevada Ave

Rickenbaugh Collision Repair

I want to give a “job well done” to Alex McMahill and the entire team that worked on my Volvo XC40 (all electric)!  I had the “infamous” Walmart parking lot rear collision.  The service provided to me was first class.  They handled all the details with my insurance.  My car was delivered in about half the time estimated with excellent repairs.  Many thanks again.  I highly recommend Rickenbaugh Collision to anyone needing their services!

I took my mint-condition prized GTI that I painstakingly converted to a Euro-spec Clubsport model into Rickenbaugh Collision for body damage repair in the tailgate after a parking lot hit and run that left me with a dent and a creased bumper, and THEY RUINED my car's electrical system. There's so much damage done to the wiring harness this is going to be a nightmare to repair. I'm shocked this facility is a VW certified repair facility.

Rickenbaugh is great. They go the extra mile to make you happy and content with the work they do. I have had 3 different cars worked on there. Color match was perfect and all of the reveals were uniform. They returned all vehicles in a super clean condition. Nice people to work with. I hope I don't need them again, but if I do, I wouldn't hesitate to call them. No worries here.

Give these guys your business. I had a flat tire on I-25 in Denver and had to pull off. Luckily, Rickenbaugh Collision was right down the street. They were empathetic when I walked in and took my car immediately even though I didn’t have an appointment and I wasn’t a service customer. I felt completely safe and confident having my car serviced here, even after such a traumatic event.  They changed my tire, did a pressure test, and made sure that the wheel was safe to drive on before I left. This is the kind of exemplary service that all auto body shops should strive to emulate. Six out of five stars.

Rickenbaugh handled everything with my car very professionally. Great experience grabbing the rental car from them directly and bringing it back as well. Enterprise goes above and beyond with this location to help make sure you’re not missing a beat with having a car. Alex was my rep at Rickenbaugh and made it a 10/10 experience. Professional communication and always set accurate expectations. Thanks again Alex McMahill!

Black & White Auto Body-Paint

Excellent job and personnel very professional. From Pueblo and they really worked with our schedule and helped with dead battery.

Allstates PDR Hail Repair & Bodyshop

Antonio and and the guys at Allstates PDR & Bodyshop, are the Friendliest  Professional, knowledgeable guys I ever met. He took my car that was covered with hail damage, He was able to fix everything like it was brand new within a few days time.. This would be my only recommendation to get your car fixed up fast and correct...

I recently purchased a late model Jaguar online. I did get a video tour of the car from the dealer before I bought it, but it didn’t show all of the scratches and poor condition of the paint.
I found all states PDR in a Google search and Antonio got me scheduled. He had the car for 2 days and what a transformation!  All the scratches are gone, the dull trim now shines, and the ceramic finish is smooth as glass. It honestly looks like brand new!
Not only was the work superb, but the price was the best I found. I could’t be happier and I highly recommend them.

I wish I had before and after photos to give y’all because for real, these guys CRUSHED it! First of all, Antonio was a saint! He was already booked up due to the record hail in Cripple Creek CO and at first was unable to fit us into his schedule within the short timeframe we required. He assured me he would do anything within his power to find someone to help me out. After a couple days he called to notify me he he was unable to find someone to repair the damage. Within the hour he called back to let me know that he talk to his guys and they were willing to squeeze us in. From that point forward it was the best experience we could’ve ever hope for! Him and his guy John met us at the shop on short notice and took possession of the car. Insurance was able to cover the brunt of the cost and they got the car back to 100% in less than a month! This vehicle is so important to us and the fact that they understood that and treated it with care and attentiveness speaks volumes! I can’t thank AllstatesPDR enough! 10 out of 5 stars! If you want real people and authentic, personalized customer service, these are the people you should turn to!

Completed the hail damage repairs on all three of my vehicles. The repairs were completed in less than a week as they promised. I will definitely be using this bodyshop for my future repairs!

This shop is one of the best in Colorado. Had some pretty bad hail damage. This place did fast and amazing work. Definitely will be recommending this place to everyone that has hail damage.

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