McDonald's

Quarter pounder was good. Fries were a bit under seasoned. I ordered my meal via Uber Eats. I made my meal a large, specially for my soda, which I did not receive. 🤨 I'm sure more orders have drinks included, than not. So, I'm willing to bet that it's easier to "forget" to include a drink when it's for pick-up. No repercussions, right? It's OK to serve poor customer service, which I'm sure none of your employees would appreciate, if it were reversed. Something to think about 🤔 A positive change would be appreciated by all of us... your paying customers.

Consumer beware of the so called 24hr sevice!!!
If you come here from 12am to 4am there servers are always mysteriously down. They only accept cash. no mobile orders work either.  This has happened to me the last 2 times. Before this was never an issue. Also if you do get your order in at night expect to get soggy cold fries and a raw quarter pounder!
Also there food during the day lunch hours are a either hit or a miss.  Try your luck if you like to gamble.

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Went through the line. Ordered a sprite. I pay. After paying was informed they don’t have sprite - they offered other drinks, but i wasn’t interested. No refund… they just took my money.

If Justin I'd the best option for manager we have a problem.  The lack of care, the SLLOOWWW response, and my overall poorly "managed" experience falls on him. I stood in line for 7 minutes before even being acknowledge. I then waited 11 more minutes for a happy meal I had already ordered on app 15 minutes prior. Then, after handing me happy meal with ZERO eye contact, no drink and no sauce I waited longer--- just to get MAJOR attitude about drink. Like..it's McDonald's...I don't expect much but holy moly :/

I was very happy with the  lady very nice and she even  went out of her way and made My two dogs  Pup cups  tails  were wagging  and that is called A1 customer service  =]

My Tea

We stooped in at My Tea on Central & Ind.Sch.rd, at quick right turn into business. We ordered 2 Thai Tea with Boba. I love 😍 this drink..yummy😋 .I'm definitely returning.

Great little boba tea place. It gets kinda busy when school lets out but worth the wait. Huge selection of choices for your milk tea, Thai ice tea, frozen coffee... Too many to list. Great snacks too, my kids love the French fries.

This place was very quick and delicious. We got the mochi ice cream. It tasted really dry and stale so the girl let us exchange it for the fresh mochi. She was very nice and helpful. Will be coming back! The pistachio was amazing!

I'm new to boba so I can't really rate it comparatively, but that's not their fault. I ordered a green tea, almond milk, very sweet, Matcha/Chai flavor with honey boba (not blended). I'd definitely order it again, and get the larger one 💚🍃🍵

I love that they have convenient and accessible parking. The atmosphere inside is trendy/industrial. Very open, lots of seating options. Which was great to see given that I have a disability. Although the surrounding area is a bit crowded (which is expected downtown), I'd surely return.

Fast, friendly, and delicious.  This was my first time there and the crew were helpful.  I didn't feel rushed, which is really nice.  I highly recommend trying this place out.
Parking lot is little, so be prepared to hunt for a spot.

Truly awful, service was mediocre.  I was told that they”didn’t have any receipts”, I don’t know how a restaurant could run out of receipts but ok.  My soda was completely flat, replacing it marginally helped.  My food appeared to have been dropped onto the floor before being given to me.

I liked the food. However,I was just standing outside by my bike in the front of the place while waiting on my food and out from around the corner comes this Spanish like lady telling me how I needed to leave the property because her drive-thru customers need to not be bothered asking for change. She assumed that I was standing there waiting to beg for money when I myself was a paying customer who was just waiting on his meal to be ready. For that I was very affended by her accusations since I was a man of color. I know homeless people do hangout sometimes,but she doesn't necessarily need to get ugly with people who are not her color. She can be sued or worse. Be kind to people and act professional is all that's needed. Thank you. God bless also.

The McDonald's on 125 N 24th Ave. Food is disgusting there food is either overly cooked or under cook. There sweet tea taste like coffee and tea mixed together with lots of sugar. And they don't give you the right amount of fries, when I spoke with the manger about the sweet tea, she stated that they probably don't clean the machine. Both products are made in the same container. Fish sandwich was supposed to be fresh, they had me pull to the front. In which I waited for over 10 mins which means it should've been fresh; but when I got it it was overly cooked/ burned. Got a chicken sandwich from them that's was undone went to turn it and was told I could not. 9/8/23 That will be my last time visiting that McDonald's.

Since when do they charge for sauce ? Its not even extra sauce I order. I asked for sauce and they said they charge 30 cents for each. If it was extra ok I understand but I didn't even get any at all and on the mc Donald app it says its free . Food was salty, fries were undercook. First and last time coming here.

Went through the drive thru and it was very fast, fries fresh and hot and food taste just like any other good McDonald’s place.

4 am. crew is outstanding!!! The early morning employees take pride in the food and service they provide. I don't ever expect even the basic amount of decent service from McDonald's, so it is refreshing to experience that.

I ordered coffee and 3 times I told the cashier I wanted 7 sugars and 7 creamers . They put none at all. Do better McDonald's workers

McDonald's is the worst ever. Stopped for iced tea and had to deal with the kiosk and was never acknowledged by staff, horrible at best.  My prediction is by 2025 McDonald's will be a thing of the past, been going since a child and have never seen such horrible service at so many different locations.

It was a nice dessert to wrap up the day.

It's not a personal attack against this one McDonald's in particular just the poison that they're feeding us & the fact that it's one of the  Few fast food joints that is semi affordable when you have A family....

Everything about this McDonald’s was great except for the bathroom. The bathroom was disgusting. Other than that, the service and food was excellent. My kids loved playing on the play place also.

Clean. Order took a minute, but the hashbrowns were nice and crispy. They only gave me one slice of bacon. I thought a side order was two slices?

Decent food. Affordable. Relatively quick service. Lots of business. It's usually very busy but we try our best. Great place for family meals!

The food is very salty and dry but the sweet tea was delicious

Depends on the shift and people. The food is always a 50/50 chance it's correct.  We've gotten in the habit of checking our food before we even leave the drive thru window.  Food, it's all pre-made, can't go wrong really with it, the quality of how it's made, even wrapped and bagged is easily controlled.  Don't tell me to move up so your drive thru time looks good.  I no longer " move up ".  I ask how long it'll be, by the time they get an answer...EVERYTIME... my food is handed to me without moving up.

ONLY time I'll move up if it's freshly dropped chicken.

Improvements on the correct special requests and the wrapping and bagging, my rating would go to a 4.5.

I just went thru the drive thru and wanted to say what sweet, friendly smiles from both the young ladies at both windows! Thanks for that. People really do underestimate the power behind a genuine smile.

Very clean. Fast service.  As attendant passed by my table he even asked if I had everything I needed.  After I had been served.

Typically their food is fairly good and they normally get their orders right. Late in the evening though it isn't always the best time to go. The last time I went my fries were definitely cold. As well as they did my order wrong. However I highly recommend going earlier in the day especially mornings. Nice for a quick easy bite.

Only one issue this time, no chocolate drizzle for the frappies. It is just hurshys chocolate. Something that small,  they should have had plenty. Send someone to the grocery store. Otherwise,  everything was great.

I ordered a Caramel Frappe with some food and when they delivered my food they said they were waiting on the frappe. Well its been 30 minutes so I ask them where its at and they tell me they don’t have caramel frappe’s. They refuse to refund me or let me get a different drink for the same price. Im never coming here again.

The food was okay nothing special. I remember the fries used to be better. I think Wendy's has surpassed them in the fries department.  According to taste... But to each his own some people may still love McDonalds. No hate here just an opinion. I'd eat here again.

I go to this McDonald’s a lot. Usually in the morning to get a sausage burrito with mild sauce. When I do this most the time, this location always tells me that they do not have mild sauce. It really makes me upset because they always give me hot sauce and I do not like hot sauce. However, this morning I just want to point out that the lady at the drive-through despite everybody else telling her that they didn’t have any she found some and she just made my day! Thank you so much to that lady who kept looking and found some mild sauce for me!

Like several of these reviews, I ordered around 5 meals with fries and the fries were COLD, they almost didn't give you frozen ones. It doesn't make sense for them to take so long with your food if its doesn't gonna be warm. We ask for sauces, no sauces and they mistake my cheeseburger meal, and the staff in general doesn't seem to care or seem annoyed when you ask the for stuff such as straws or napkins that they are supposed to give you with your order.

I’ve attempted to eat here twice during my 30 minute lunch break, and somehow both times I’ve waited for at least 20 minutes in the drive through. I would not recommend eating here for lunch if your break is less than an hour.

Really surprised they actually keep this place open. Consistentlyacting like they are busy when nobody is inside or in drive thru. Always yelling. Really think if they would stop talking and actually pay attention it might not take 20 min to get a screwed hamburger. I guess its whats the world has come to a bunch of people that want all the money with absolutely no common sense or work ethic. Would be a lot faster and better if we could just walk behind the counter and make it yourself. And yes I have worked for mcdonalds years ago and no this job is not that hard. Just make food and take care of your customers without getting an attitude. I guess my bad for thinking the people working there wouod actually work. Just people standing waiting fir someone to realize there standing there.

The day is 10/14/23.
Sitting here now enjoying food with the family driving back to our home state. This food is great and the restaurant is very clean and maintained. The staff have all been friendly and made this visit very comfortable. We absolutely love it!

Literally the worst McDonald's I've ever eaten in my life the rudest people the darker lady in there seems like she was the manager which they need to find him another charges for food we did not get would not give us our money back. Frys was cold nuggets was hard I spent $27 and $7.47 they didn't give me my drinks I paid for to choke down the worst food I've ever eaten the manager is screaming at people in the drive through all through the restaurant people was walking in she would scream at them no ice cream they would turn around and walk out . God I wish I would of went somewhere else, but I have very little time with my kids and grandson I literally had to drive over to Arby's to get refreshments. Never did get our ice tea either. Don't go to this place you will be highly disappointed I know I was

Visit today  November 5th 2021. While I was the only customer in the store 2pm. 30 minute wait while everyone stood around talking not working 1 was but couldn't do everything at once. Shorted  fries🍟 burnt bacon and it all was made in the last 3 minutes. Terrible management all doing nothing to help.

Never any ice cream, the machines always broken.
Espresso coffees never right, machines broken or in cleaning mode.

It stinks very bad in there and the lady was very mean when she didn't give us the coffee we ordered bc they were "cleaning the machine" and would not give us a drink instead. We ended up getting our order and 2 out of 3 meals we got were incorrect.

This time was not of best experiences as my Mom n I were told that we were only allowed 10 minutes to eat if we dine in and they took 6 minutes to get our food to us leaving us only 4 minutes to eat.  This was very unprofessional and I called corporate and they were very helpful on correcting this managers uncalled for being very low for costumer service by any means. This manager may do better in a different store and area of town.  This area we live in don't act or treat costumers like a number that doesn't matter.  McDonald's I know and grew up going to wouldn't allow such behavior to be unrepromened or un answered. I'm still waiting on an email as to what was said or done so that my mom and I may return to eating at this McDonald's without a stern time allotment as if that was ever in McDonald's rules or loitering policy when we can't be loitering when we buy breakfast here 3x a week and spend over $300 a week on McDonald's within our family rewards.
I hope this issue is resolved and this manager be let known that this behavior and 10 minutes dine in time allotment is not backed by McDonald's clients agreements and relationship.
That she stands alone on that time limit in which she will be ignored if told so in the future and hoping Corperate office can again be called and deal with this specific manager if she tries to enforce her own rules on loyal high spending costumers with private comercial accounts set up outside of McDonald's awareness or guidelines but within business spending caps of over $10,000 a week with company cards as food allowance. Keeping these accounts would be of most importance. However just a mom and her son being treated in such a manner could end up with spending allowances being placed elsewhere.  Nothing to done as of now. Waiting on a reply within Corperate via private email. Thank you for your time if having read all of this review.

I’ve been trying to quite drinking coffee. I think it will be easy now. So gross! These two drinks are supposed to be the same, but they are completely different and both really gross!
When there is no line and the order consists of 3 drinks, it’s poor service to ask the customers in a long bed diesel truck to pull around to the front and park in the tiny parking spot. It’s difficult enough to get in and out of this location in a small car. Can’t we just wait at the window for a drink?

No one is at the front register but there are about 5+ people working the drive-thru (not the first time this has happened). I understand drive-thru is first but c'mon assign at least 1 worker in the front. To sum it all up you might experience a more than usual wait time if you decide to walk in and dine

The quality of the food and service was great however the mobile ordering app so glitchy. I ended up having to wait in a parking spot and only got 1/2 my order and double the drinks. I can’t be mad though because everyone was so nice, but I really wish I had my chicken nuggets

Worst place ever! I ordered a big mac no sesame seed bun as we have a dealthy allergic reaction to sesame seeds. I get home and there is a sesame seed bun
On my burger. When I called in they acted like jerks and then hung up. They will surly kill someone and it could have been one of my loved ones. They are rude, careless,  and incompetent. I will be filing a lawsuit.

Terrible place to stop. I was traveling through, needed a bathroom break and was also hungry. Had to wait 15 minutes to pay for my food. I ordered at the kiosk but couldn't pay. So finally I got to at the counter. After another 10 minutes, I finally got my food. To my disappointment, there was no meat. I subtracted one of the patties to just 1 instead of 2. But there was none. And they had no ketchup for my fries. Which is nothing in comparison to having no meat on my burger. The staff wasn't very friendly. You could tell they were just doing what they absolutely had to. A man ahead of me politely asked for his drinks after waiting at least 5 or more minutes. A lady from the back had an attitude and yelled "they're working on it". He finally got his drinks. I will never stop here to eat. But maybe to use the bathroom. The 2 starts is for their lemonade. It was delicious. I came outside to eat because I didn't want to be in there listening to them.

Food was fine it came out fast.  Employees avoided customers and were more interested in socializing than taking orders.  Ladies room was dirty. Dining room seemed reasonably clean.

This place is horrible. First we sat at drive-thru for about 5 minutes before anyone took our order. After we ordered and paid they told us to wait at the end of the building for our order. A few minutes later our order came and they forgot to put mayo on my burger and the fries were cold and chewy. My husband pulled around to go inside to request mayo and fresh fries and the door was locked; it was 8:56pm. So we pulled around to drive-thru again to ask for fresh fries and to add mayo to my burger. The lady took the bag and a few minutes later gave a bag with "fresh fries" that wasn't so fresh. She proceeded to tell us to pull to the end of the building to wait for my burger. A short time later they handed us a bag and we pulled off. Once I opened the burger it was cold and had what looked like a whole tube of mayo on it! Its also worth noting my husbands burger was so salty he couldn't even eat it. This was an absolute waste of money.

The whole operation is focused on drive-thru clients.   The kiosk experience inside the stores just sucks.  No one is at the counter as they are all busy shoving brown bags out the windows at the drive thru lane.  I used the table marker and entered that number with my order so that the food would be delivered to my table. I waited, waited, waited, and watched thru the windows as the conga line of cars passed by having their orders filled.  I returned to the unmanned counter to learn the status of my order.   No one was interested in helping.  They just kept shoving stuff out the window.  After 12 minutes,a staff member finally hollered out my order of a medium-sized fish sandwich meal + 1 hamburger. Nothing special.  I returned the table marker to the counter.  So much for the McDonalds offer, "we'll deliver to your table."    Food was as expected.  But, the focus on drive-thru is a poor policy.  What happened to those bright-eyed cheery people that gave the greeting "Welcome to McDonald's.  May I take your order?"  Now it's a big, cold touch screen.  Just close the seating area and expand the window service or return to servo-mation ffod service from the 1950s where food is hidden behind little doors.  Once you pay, the door opens.  Whatever.  Just know that I won't be back.

We were here on a busy Saturday morning and they were getting orders out efficiently despite a crowd. Our order was accurate, no complaints. The order kiosks are nice too, we heard two old ladies complain that they were too complicated but as long as you're just barely tech literate, I prefer them so you can have the whole menu in front of you without holding up a line.

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