Banco Itaú - Agência 6426

Terrible bank...change if you can..manoa's branch leaves us outside the branch..there are enough empty chairs for everyone to stay inside...

The guy who greeted us was super rude, but the attendant was super attentive, the service was for grandma who was going to receive it for the first time!

It's a quick response agency and I've had no problems internally.
The only problem is security, as there are several "street vendors" and homeless people facing it, sometimes even intimidating people leaving the agency.

Great bank, great branch, whenever I needed to go to this branch, I was always well received by the staff. There isn't a long wait to be served and every time I go there the employee manages to solve my problem. The place is clean and organized, this bank and branch I recommend,

A company that restricts the free will of its services provided to the public, that privatizes its account holders and forgets about minor users and who seek better service, from public provision to essential services to its users. With this, they privatize the rights reserved for their citizens, users and customers on a daily basis. Even with virtual services that are no longer effective, it still does not respond to face-to-face services with agility to better provide its employees and previously public services. I give this one star, but if I couldn't I wouldn't rate it.

Banco Itaú - Agência 7163

I made a withdrawal with an Itaú card, R$750.00 and the money didn't come out and now I'm waiting, and it's been 20 minutes, it's difficult

I went to the cashier. At 1:30 pm the agency was empty. Fast service and I was able to resolve my issue extremely quickly.

Apart from the slowness part; due to few Bank employees. They still respond quickly. Good attendants congratulations #ItaúUnibanco

Banco Itaú - Agência 7857

The service was excellent, but I didn't like the system, it's been 4 days and my account is no longer available!

The staff were all mixed up with no organization within the agency.

It's a bank branch, there's not much to say 😕

Extremely difficult to provide service here... Too many people, the agency is too small for customer demand...
The password system is very confusing... I think it needs to be organized...

Banco Bradesco - Agência 3733

A delay to be served.
I was attended to unblock my account and the attendant said it would be unblocked the next day (Saturday) and it was not.
If you know it won't be unlocked because you're still lying to the customer saying it will be, drool!

Online customer service simply does not exist, you have to go in person and the good in-person service opens at 10am and closes at 2pm, the queue starts at 6am on the sidewalk, the service takes a long time, but if you have the right documents you It is attended to quickly depending on the case.

You should hire an attendant!
We call, call, call, call and no one answers.

Terrible.

Horrible, terrible. They refused to share my account information just because the agency where I was looking for information is in the state of SC.

Coming back to commenting here, but before the customer service was terrible, returning to other services, the service was quick, but I realized that there is only one attendant to meet the greatest demand, luckily this attendant is dynamic and flexible and above all agile, but It is irresponsible for a company of this size to only provide one attendant at the counter

Banco Bradesco Hiper Db P. Negra-Uma

What is it really for? Why not even open an account, open it.
Terrible .

2239/ALVORADA-UMA

Staff goes out of their way to serve their customers....it was better one day....

The agency is to be congratulated for its service, the staff are super attentive.

Terrible customer service, long delay in opening the branch

Fifth category agency, terrible management and employees.

Banco Itaú - Agência 7221

The old man is screwed. Whenever I go, I get a priority password and a general password because I always receive the general password first.

It only serves what it is good for, no more and no less.

Bad attitude in closing agencies and electronic houses.

Bradesco

Without a doubt, the best private financial institution there is. Account holders can now exempt their basket of services if they still pay.

I would like to know why this bank calls me to charge me if I'm not even their customer anymore.

Total disrespect for the consumer and mocks the law....
It does not indicate that it is an agency only for legal entities. (where it is required by law to indicate on the facade or in a visible place).
Deposit boxes are not supported during banking hours.
There was no Manager or Deputy Manager during banking hours.
Just one young woman to serve several people.
I was unable to deposit a (considerable) amount. Because the ballot machines don't work.
They return banknotes or record the amount in disagreement.
Terrible place, a shame for the institution of BRADESCO...
.

The best bank within the state of Amazonas.

Banco Itaú - Agência 6296

There are only incompetent employees, at the cashier they live on gossip instead of serving countless customers, unfortunately the company I work for only accepts 2 banks.

Slow service, without TMA service to be more efficient. Agents who keep talking to the customer instead of solving the problem and ending the service immediately.

I made the agency transfer, I did all the procedure in person at the agency, I am waiting for the card to be exchanged with a new account and the agency has already had it for about 4 months. the girl who assisted me at the agency when I went for the third time to look for the card and that the post office does not deliver to the agency only to the residence, that is, I am fed up and feeling aggrieved with this coming and going and nothing is resolved, aff, a hate, Worst agency in Manaus-AM, few customers and bad service

I wanted to understand why they take so long to answer us?

Horrible bank, I went there to open an account, spent almost 1.3 hours and they didn't give me a password to open an account... terrible service

Banco Itaú - Agência 8271

Despite having 4 tables to serve, only 2 work. The other 2 employees stay on the phone for another 30 minutes, they must be answering online. It's bad to sit there and people wait... I just know that I went to solve a problem because my card didn't arrive and I've already decided to transform the account into a salary account, better to transfer it to another bank automatically...

I asked for a card over 2 months ago and it still hasn't arrived. 🤬

I entered the parking lot thinking it was from the agency, I spent 10 minutes and the security guard charged me R$8.00.
At the exit of the parking lot I see a sign with tiny letters informing that for an account holder it is only R$3.00 if it has the stamp of the bank representative.
Honestly, a lack of respect for the account holder, I suggest not going to this branch if you are driving.

I had a hard time because it was a sequence of misfortunes, but my experience with the employees of this agency was very good. They gave me all the necessary support, they were clear, objective and helpful. I am very grateful to collaborator Renata Santoro and the other young man who welcomed me very well and helped me beyond what was within their competence. Excellent job.

Could have more boxes to improve service time 😃

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