Banco BBVA

Excellent location!
Safety and few people!
Inside great south.
Ample and secure parking.

There is no ATC from the app, urgently I have to make a payment clarification

That branch no longer exists, they should update the information they share

The worst branch I have had to visit, all the employees are excessively slow, since with 4 account executives it takes more than an hour and a half to serve 6 people, they do not know the procedures so they are not trained to give recommendations pertinent to the procedures to be carried out. In addition to a terrible attitude with the client. It is urgent that the branch do something about it since their system is not functional at all with the poor human capacity they have.

Of all the employees, only one executive treated me with such kindness and patience!
Grateful to Mr. Diego Becerril for his very human service and the way he explains and assists!
The bad thing is that the boxes think they own it and that they are doing you a favor!
The kids outside don't know how to organize the lines and they crowd each other.

The piece of paper says wait 8min. I ended up waiting 50 minutes and I had to leave because I don't have the life to spend in bank branches. That is ridiculous, that they get more people from the window. terrible service

What can be done? The validity of my credit card expired and they sent it to this branch for replacement delivery and I can't pick it up because this branch is still closed. I haven't been able to pick it up for 2 months and my annuity is coming without being able to use the card where I can communicate so that they can deliver the card to me. It seems unfair to me to pay an annuity without being able to use said card. I would like to see if they send it to another that is in service where I can contact because they do not solve my problem. Thanks, I look forward to an answer soon.

The worst branch in the city. Slow, incompetent staff with zero interest in solving their customers' problems. They should kick them all out.

ATM / CASHIER BANCOMER SUC Peribán

The employees seem to be professionals due to the education they give to all customers, there is no distinction in terms of treatment, the entire premises are extremely clean and well, what can we say about the promotions that the team offers are truly wonderful!

The tellers at the window are completely useless and they give you any excuse not to serve you close to closing time, nothing good treatment or good service

Good attention and willingness of the workers who provide their willingness and understanding, my respects to them.

Bad experience with the bank since eller was a fortnight and the money was not reflected to me, the system is slow and saturated and until today they have not paid me

Appointments are given 15 minutes before closing time. I arrived and a young lady who had just taken her last shift told me if I wanted to wait in line in case you would be able to get through. I obviously see a lot of people behind me, and 3 before me did not pass.

Bad service, very slow, they can't keep up with the line and if that weren't enough, they put in a digital shift

BBVA BANCOMER URUAPAN 20 NOVEMBER

If you need cash , this bank always had atms available . Just the fees are really high almost $9 to withdrawal money. If you need to withdraw just take out more than you think you need. So you won’t have to do it again

I went to the branch to be provided with a mortgage loan application and the lady who is on the podium greeted me and went to ask an executive who entered the system with my TDD and the lady came back telling me that I was missing points to qualify for a mortgage loan and that it did not allow them to print the application, they did not even ask me if I had an account in another bank or how I would prove income, it is unfortunate that they conduct themselves based on lies, fortunately I know how the mortgage loan works and what I have to do , but it is sad that they think that with lies they are going to achieve their objectives and if that is the kind of executives that BBVA has, they are doomed

If I could, I wouldn't give any attention to this bank disk but it won't let me. What a shame for a bank, that people who have little savings are robbed and let other thieves
Steal the little he has to eat. It is assumed that if you have your savings in the Bank it is to keep it safer and not have it stolen from you but as always nothing can be done and nothing happened. They want to wash their hands that easily. And employees who never want to do their job properly, that's what they are there for and that's what they are paid for, do their job as it is.

Terrible service, almost all executives are haughty and ignore you, poor organization, the pandemic makes them pay less attention to you, it is not personalized service... Not counting the hours of waiting

BBVA Bancomer URUAPAN SARABIA

Very clean place, nice place, you can withdraw cash from the ATMs 9000 per day but if you like to look at what you need at the window since inside there are chairs waiting for you to sit comfortably while the staff smiles kindly and is always attentive in case you have any questions or You need help in particular, the truth is that it is an extremely branch in terms of its staff, its facilities, apart from the fact that it has room for what seasons your truck is a cabin and a half or up to four doors and it is free if you go to the bank delighted with this branch

Bad service in the executive department, they take a long time to attend to their clients, there are 3 consecutive visits with more than 1 hour waiting despite the fact that they have a preferential card.

They are relatively fast. The ATM is safe during the day and since there are always people and it is busy, it gives peace of mind.

The service at the counter is sometimes slow.

Preferably arrive early.

Very bad attention from the executive Melissa Eldahi Ramírez González... she tricked me into giving me a card that they now want to charge me for, super rude... this woman is the worst... I hope they fire her...

I don't know the reasons why this bank has been in trouble due to network failure, but it's really a problem because I was left without being able to do anything and that day I had to travel. This branch is small, parking spaces at least on the avenue are really very few.

They have always given me very good attention. I would be interested in knowing your closing times please, if you would be so kind. Thank you

The ATMs never serve and they know it and they never solve it

Counted the people who respect the place of handicapped

Excelente servicio y atención de todos los empleados

4 hours of waiting for nothing, terrible bank service, better look for another alternative

How terrible that operations such as card payments are generally made at ATMs, the queue is huge because older adults have a hard time, don't be infamous with them!!! They don't have grandparents??

Quick service, generally not as busy as other branches in the city

It is almost always open, it just takes a long time for your payments to be reflected when it is for a delivery application

Excellent service from cashiers and always ready to serve customers quickly

The staff is well organized, I went for a topic and left in 20 minutes, they try not to let people gather around them since from the moment you arrive they try to advise you so as not to delay, I highly recommend that branch!

Simply the best, excellent attention from the girl you receive and everything very fast

A disastrous service, slow, rude, and rude, as you can imagine that one Tuesday, after a holiday weekend, I came to do a procedure, because I was urgent and they open until 11 in the morning, please ,,,,I won't be back, thank you very much but I hope they close this branch since it is no good.

The attention is good. Sometimes it gets very crowded which makes operations a bit slower. They have the protocols against covid. Sometimes there are ATMs that don't work well and that delays the operation even more. But generally very good attention and speed.

The branch is located inside the VW plant, next to Gate 3. There is no access unless you work at the plant.

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