BBVA

De Hoyos Mencia Despacho

It has been a pleasure to have Raquel's services. I was lost in my topic and she explained the whole thing in a pedagogical way, it is worthy of mention and praise for this great professional. Furthermore, on a personal level, she is a very good person and overcomes temptation, I have never met such a complete lawyer. Keep it up! With that enthusiasm for your work, things will continue to turn out well for you. Totally recommended

Raquel is a great professional: attentive, thorough, serious and cordial. From the first moment I realized its value as I later confirmed. Highly recommended not only for the professional aspect, but also for the close personal treatment that undoubtedly makes the difference with other Santander offices.

She is an excellent lawyer and a great professional. He is also an excellent person, with a close and personalized treatment that makes you feel calm when you need to resolve legal matters. I would recommend her without a doubt.

Without a doubt the best lawyer in the province, both for her professionalism and for her friendly and familiar treatment.
100% recommendable

My experience with this attorney has been very positive. It combines a close and humane treatment with great professionalism. Highly recommended.

After visiting numerous banks and savings banks in search of mortgage information, we came to this one, two workers and no customers in the branch...
The girl did not want to inform us of anything because my husband is an online customer, she told us that we should call a phone number...
In the rest of the banks they informed us and they were correct and polite, quite the opposite of this bank.
We have finally found a mortgage in Unicaja, so we will remove the account from here.

It's a feeling or maybe I'm wrong, but it is the worst office of all at a general level BBVA in their offices they don't want to attend to everything they refer you to the phone number 944... On top of that you call and they send you to the office again, this office is a lady stale sitting at the desk, she doesn't offer you a friendly smile or a good morning, she's rude, you give her your ID, she looks at the computer, she takes a piece of paper, she writes down the number, she calls this number, and never, not even the director is able to help you. Terrible service, not at all pleasant, I will file a complaint for lack of information to the customer and they no longer have tact to serve terrible

I have called to request an in-person appointment because I have doubts about life insurance on my mortgage, and they tell me that my online advisor will call me, whom I already contacted and he was not able to give me an explanation, the only thing he can tell me is that the calculation was the computer does. I do not think it is acceptable to deny an in-person appointment, since my mortgage was not granted over the phone, but in an office.

Every day I am more disappointed to have accounts with this company.
Specifically, this branch 80% of the times you try to go to the ATM does not work.
Yesterday I needed to make an urgent deposit and I told them that it was not working and that if they could open me to deposit the money that was urgent and the worker's reaction was to tell me to come back later... Sir, I AM TELLING YOU THAT IT IS URGENT!!! And he turned and left... I am outraged.
The more urgently you need something, the worse it works. This is the problem of not working only with professionals... INCOMPETENTS!!

Indoor ATMs do not work.
They do not serve cashier
There is no gel...
Few operators (director, cashier and another person)
In short, a very poor service... And are they going to start charging for account maintenance?

Fatal, I got to do a simple task, the office was empty and there was a very bad-faced and unpleasant lady, with such bad manners that I put up with it and left very upset, I was not going to put myself on her level, it seems that they should retire. I don't think you'll win many clients with that kind of aptitude. Very very unpleasant that spoiled the finishing touch of the morning.

Hello, tomorrow I'm going to do the insurance policy, if possible it's a monthly payment I'll try to be there as soon as possible. Greetings John

Always crowded, it was recently reduced and now they are overwhelmed

Slow service and it is difficult to contact the office to receive an appointment

Berdejo abogados

As a U.S. citizen needing assistance with a home purchase, I could not have had greater luck. Juan-Antonio Berdejo has excellent English, but most importantly he is a professional through and through. Service and attention to detail have been impeccable. My interests were protected throughout and his legal expertise has been invaluable. I would highly recommend the firm, particularly to foreigners in a similar situation. They also helped me obtain my NIE, and have been a resource for any number of important contacts with the property aquisition. Truly a fortunate find.

Our experience with them could not have been more satisfactory. From the first moment we felt that we were in good hands and we were not wrong. In our case, he got everything we demanded without having to go to trial. In fact, we recommended him to both the neighborhood community where I live and to other friends for advice and they are also very satisfied with his work.

We could not have been better accompanied to solve the problem for which we requested advice, which, moreover, was resolved favorably without the need to go to trial. They have been available whenever we have needed to ask a question or raise any doubts. We would highlight this office and the staff that integrate it, both for their excellent professional performance and their great human qualities.

In principle everything seems wonderful, the treatment is spectacular, but everything is a lie, they take advantage of people's ignorance and good work. We had a delicate case and that's how it is, we put it to them from the first moment, which is why time is important because there is a sick person. everything perfect, kisses and hugs…. Days, months go by and the case is on the table but instead of apologizing we still had to apologize for an arrogant and haughty attitude, quite the opposite of the day of the consultation €100 in the air with a pension that does not reach €500 Because this sir, we tire you out!!! Simply for asking for an explanation since the deadlines have not been met and the work has not been done, there are many ways to lie, give your opinion and deceive people without resources.

THEY ARE ONLY INTERESTED IN COLLECTING THE 80 EUROS OF THE FIRST APPOINTMENT. We went for an issue related to the Tax Agency, after a first consultation they agreed that the next day they would send us the budget to start the procedures... a week waiting and after having to contact me to see how the procedure is going They tell me that they are very busy and that they don't know if they will be able to do it...
A PESIMO service, total lack of professionalism on the part of this company....

All the call ringing, they hang up. I have an urgent problem and I supposedly have an appointment with them to call me, and they don't call me in any way.

They force you to carry out the process by phone and when you call they tell you that it is an operation that must be carried out in person.

🤷🏻‍♀️

Painful. I have no other word. I have been trying to speak to the account manager of my mother's (deceased) account since January 17 (10 days). It is impossible for them to answer you by phone at the office that corresponds to you. And from the generic helpline they cannot offer you a solution. A real shame the defenselessness that this bank generates.

Well, they took Castilla from me and today I had to go and ask for my account number so that they would make me a good deposit.

The worst of all, they refuse to attend, having the entire office alone, the appointments are very good, but if before the service they offered was worthless, much less now, they say that with the Covid story they have a lot of nerve not to assist a I have been a client for more than 3 years in your entity and because of my young appearance, the treatment was superficial, in addition to the multiple meaningless rate increases and sudden charges that are not linked to my account, I have to waste twice as much time earning money from my work. and also the one they make me lose here in their luxurious but useless branch.

Today I entered a €50 bill, the machine did not detect it and I thought I had entered €0, this had never happened to me and I canceled the operation to see if it would release the money, I just returned the card.
I went to the checkout staff to complain and he ignored me at all times, first he told me "it must be that you didn't enter anything" as if I was making it up, I insisted that he enter a €50 bill and he replied "I'm sure it was fake ".

In addition to treating me as stupid, they wanted me to give them my money without even taking my information to provide me with a solution.

After trying to solve my problem for 15 minutes, he asked me for my ID to tell me "it doesn't appear that you entered €50" and repeat that it was probably false...
He proceeded to ask for my phone number to tell me that he would call me tomorrow, that they would open the box tomorrow. I told him they could review the recordings and that way they can see that if I entered my €50 and he told me "of course you know what you have done" and I replied: "of course I know, that's why I want you to review them."

In my opinion, another understandable lack of respect from a public-facing worker/salesperson who is supposed to be there to help the customer.

It has already had a box under maintenance for approximately 2 weeks, so I think it is a technical error.

At least for now, they make it easier for you to avoid charging commissions better than some of their neighbors, for now and in my case.

For the rest, they all go hand in hand.

I have been a customer of this bank for more than 30 years and I have never had any problems. My mother requested an account change from another bank on February 5 and they still haven't done it, with which she hasn't received her widow's pension for 2 months, we requested it again in April and nothing remains the same. How do you think it will live, from the air. Very unhappy with them, they tell me to ask social security but they don't pick up the phone, we don't know what to do anymore.

Manuel is the best. What is missing is that you never call by phone and they don't pick up but they don't charge the call from the first ring to stay for approximately 40 seconds and then they don't pick up..

Cañadío Abogados

Professional and detailed oriented. Great help during the purchase of my apartment. Highly recommended.

I cannot recommend this firm at all and that is despite the fact that I know that it has very good professionals.

I hired the services of the aforementioned lawyer for a conciliation in Orecla and he did not show up, leaving me totally defenseless, but what is my surprise? He wants to charge me for a service not provided without VAT.

When I ask him for the invoice he wants to charge me 50 euros more with sarcasm, and finally when I insist that that was not the agreed price he wants to charge me a third amount, I repeat, for not attending the service for which he was hired.

I highly recommend requesting a quote or signed order form, to avoid what I observe has not only happened to me.

Well, I don't know if it will help, but my experience with this Buffet has been totally negative.
After recommending a friend about the issue of the floor clause, we contacted Mr. Lope, who very kindly offered to help us (he gave us some papers that were clearly a template for everyone with this problem). with the banks, only he changed the name of the person) we had to be the ones to send said papers to the headquarters of our bank.
After the bank answered us, we called them repeatedly and sent several emails to verify if the amounts they were returning to us were correct, and after several calls and without seeing the Bank's papers they told us yes to accept.
What is our surprise when he demands 10% of those amounts for his work, something that I highly doubt he has honestly earned.
I also want to make it clear that in that first and only consultation it tells us that the first consultation is free.
In the end we had to pay them, because we received a summons to the court in my city, but I want to make clear the way to act, for me it is not professional.

They recommended them to me in Valencia. Its good reputation reaches all of Spain. His work is highly regarded, for being effective, for his knowledge of all areas of law and for his meticulous work, while at the same time not losing sight of the context in which to place the problem.

My experience with the lawyer Lope Lara is completely disastrous, we agreed on a price and at the end of the process he wanted to charge me almost double plus VAT, according to him, when we closed the price he told me it without VAT, I flatly refused to pay a cent more than what agreed since no unforeseen event had arisen to raise the price in that way, I paid him what was agreed and this man denounced me asking for the rest that he wanted. In principle, I was right when justice considered that his fees were excessive, after appealed again and again, he managed to have the remaining part that he wanted seized as I was not able to continually attend to his appeals. Not happy with this, he denounced me again because he considered that what they had seized from me was insufficient, so everyone be careful with this Sir, sign a document with the agreed price so that he cannot do the same to you. By the way, there are good comments about the gift from people known to him.

Abogados y Asesores de Camargo

FAMILY LAW AND MARRIAGE LAW AREA
- Separation and Divorce
- Domestic partnerships
- Food
- modification of measures

REAL ESTATE LAW AREA
- Leases and Evictions
- Contracts

ADMINISTRATIVE AREA
- Administrative resources
- Contentious-administrative appeals
- Compensation for patrimonial responsibility of the Administration.

CIVIL LIABILITY AREA TRAFFIC ACCIDENTS
- Procedures for claiming compensation for property damage and injuries

CRIMINAL AREA
- Judgments of Misdemeanors
- Minors
- Speedy Trials
- Breathalyzers
- Legal direction in proceedings for crime or misdemeanor.

FOREIGNER

LABOR LAW

If you need a lawyer, it is a place where they will assist you in a close manner, trying to solve your problems in the simplest way possible. They are not going to try to get the most out of you regardless of your situation. It is advisable to make an appointment before coming.

On October 17, by appointment at 9:00, I decided to open an account at this branch. I arrived on time and, specifically, Mr. Nacho Sanchez, told my mother and me that he is coming back right now that he has to do something and that we should wait for him. sitting He shows up at 9:20 after having a coffee with his colleague who later left the corporate phone in the office and as a result we continue waiting for him to answer us, later his colleague at the counter asks him and we continue waiting. When he finally sits down with us, we proceed to open the account with a friend plan who provided him with all the information, including a photo by email, and he told me that he couldn't find it and that he would manage it and call me (a family member recommended me and his manager of the bank said that the data provided was enough that the procedure does not have any complexity).
I show up again two days later at the office at the last minute to see if he has managed to do it and I see him talking in a joking tone with his colleague and I ask him if he has been able to solve it and he tells me that he hasn't had time...I haven't gave credit Last week I called him and he told me that he was with some wills and that he would call me. My surprise is that when I called this branch today after calling for two days and having the phone turned off, they changed offices, which I appreciate since if he didn't leave he was going to change me.
In short, lack of predisposition, professionalism and involvement among many other quite unpleasant details. I appreciate that they changed offices and I feel sorry for the clients of this bank who have to deal with him.

They do not solve any problem, they just give you a phone so that you can solve it yourself.
Your attention leaves much to be desired.

The attention of this person is regrettable.
I show up at this office with my daughter to be able to update the data, since she is 18 years old and has not updated it. We show up at the office closest to your home.
After waiting with no one as clients, only two office employees (which is understandable if they are doing something), we told him that we need to update the data and register him in that office, which is the one closest to home. He tells us not in a very good tone, that we have to make an appointment (there is no one in the office, but with Covid..., well...), I then ask him to make an appointment to plan my work. He looks at the computer, and he tells me, ummmm, you're not from this office, I tell him that's why we're here and I'll tell him again. He tells me that he can't give me an appointment (which I know is a lie), that the computer system won't let him, and that if he gives me an appointment, it would be at the Alisal. I tell him to make an appointment at that office, that for work reasons, I need to carry out this procedure in that office, he tells me no, already in an extreme, very extreme plan, I tell him that I want to file a claim and he tells me that at the door There is the document to claim, I can do whatever I want, but I am not going to be given an appointment at his office, so I can manage it at Alisal. Honestly, the treatment has been regrettable (in that office and by that person). because I have been a client of that entity for many years and I have always, I have always been attended to by great professionals, it is tremendous, how one person can ruin the excellent work of an entire team. and all this because in the office of General Davila 32, the man who works at the window at 1:30 p.m., a man with glasses and gray hair, does not want to do his job, he only wants to do what is strictly necessary, a shame, the service is regrettable. and the treatment received by this man.
And they still ask you for more details???!!! What I said, regrettable.

Impeccable, kind and empathetic treatment; We had an inexplicable problem with the mobile app and they managed everything with great patience and courtesy. In the end we were able to make the transfers as well as restore our access to the APP. Thank you for your good work.

Today, Sunday at 11 in the morning, the only ATM in a 3 km radius is broken.
Bad BBVA service

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