Update! 7/30/23. Our pizzas were spectacular fresh and hot. I loved my pizza 🍕 😋
Update: they remade all of it and it looks amazing! They even made my medium a large so thank you 😊!
My husband order me pizza for dinner after working all night. I start eating and there is no sauce on my pizza and a hair long curly in my mouth in the dough. His pizza was easy sauce and had non. We call and the employee proceeds to tell us ,oh they have sauce on them.
I have photo and video and there is no sauce! They are remaking it but the point is I didn't ask you if you think u did your job. I'm telling as a customer with proof there is no sauce and long hair in my food! Way to out pizza yourself!
Pizza Hut on Lowell must pride themselves on bad customer service. It never fails. They never get my orders right. Each time I order from them my order is messed up. It ranges from the order being completely wrong, wrong toppings, food cold upon arrival, order just put together and sent out any sort of way. I will not order from them again. They’ve shown me time and time again that they lack the skills need to provide good customer service.
I ordered food this evening and it took an hour to deliver. On top of that, the pizza was cold, there was no sauce, and the cheese was mushy and soggy.
Will not be ordering from them again. A COMPLETE disappointment and total waste of money.
0
Update! 7/30/23. Our pizzas were spectacular fresh and hot. I loved my pizza 🍕 😋 Update: they remade all of it and it looks amazing! They even made my medium a large so thank you 😊! My husband order me pizza for dinner after working all night. I start eating and there is no sauce on my pizza and a hair long curly in my mouth in the dough. His pizza was easy sauce and had non. We call and the employee proceeds to tell us ,oh they have sauce on them. I have photo and video and there is no sauce! They are remaking it but the point is I didn't ask you if you think u did your job. I'm telling as a customer with proof there is no sauce and long hair in my food! Way to out pizza yourself!
5 months ago0
My food was warm, not hot, took 24 minutes to get less than 3 miles, and my order was incomplete.
a month ago0
Pizza Hut on Lowell must pride themselves on bad customer service. It never fails. They never get my orders right. Each time I order from them my order is messed up. It ranges from the order being completely wrong, wrong toppings, food cold upon arrival, order just put together and sent out any sort of way. I will not order from them again. They’ve shown me time and time again that they lack the skills need to provide good customer service.
9 months ago0
Best stuffed crust pepperoni and jalapeno with extra cheese pizza I ever had, will continue my pizza rendezvous at this location
3 months ago0
I ordered food this evening and it took an hour to deliver. On top of that, the pizza was cold, there was no sauce, and the cheese was mushy and soggy. Will not be ordering from them again. A COMPLETE disappointment and total waste of money.
7 months ago