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Pizza Hut > Reviews in Cook County, Illinois, US - RAY

Pizza Hut

3.2
377 reviews
Meal Delivery
Cook County, US

Location details

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816 E Chicago St, Elgin, IL 60120, USA
  • Monday:
    11:00 - 19:00
  • Tuesday:
    11:00 - 22:00
  • Wednesday:
    11:00 - 22:00
  • Thursday:
    11:00 - 22:00
  • Friday:
    11:00 - 22:00
  • Saturday:
    11:00 - 00:00
  • Sunday:
    11:00 - 00:00
3.2
Reviews
5
1
4
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3
0
2
0
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3
  • Google Comments (5)
  • Comments (5)

Very friendly service. I also like that this is a Pizza Hut that offers indoor seating, which is increasingly getting harder to find. I would like to sit inside and eat my delicious pizza.

a week ago

Worst pizza location. It’s not the company, it’s the people and customer service. Please, by all means someone tell me what WELL DONE means. It’s deff not WHITE pizza. Please see picture attached and let me know. Cuz I must be blind. Manager deff doesn’t know how to offer customer service. This is the second time. Terrible.

a month ago

I don't go to Pizza Hut very often, never really had a good experience there and this one was no different. The pizza wasn't cooked, I asked for extra onions, there were none, we ordered a cookie pan and what they gave us was stale not warmed. Not sure how long it had been sitting around. Not very happy with the services as well. I had paid for the order online and when we get there they said that it wasn't paid. The employee was rude and accused me of not paying when in fact i did, a few minutes later she she said, "oh I guess it was paid". Fun fact is, You can't even place on online order without paying for it first. Disappointed.

3 months ago

The Fiancee' and I split a pizza- she got half with her choice of ingredients, I got half with mine. Pizza Hut is consistently good. No surprises here. The service was good, the timing was good. We'll come back.

4 months ago

(Latest review 06/03/23): Had to write all my reviews in the same post since there's no option to add a new one. Anyways, I can see why the 20 min. drive to the location on Randall is worth it or just going to Pizza Hut Express, not only do they seasoned their breadsticks well but they make sure the food is cooked properly. However this location it's absolutely disgusting. My pizza tasted like dirty dishwasher which makes me think they dropped some of the toppings somewhere dirty & they still went ahead & used them or they didn't wash their hands. That was the final straw with this location, you can really tell they don't care by their copy & paste replies they do on here when someone reviews them. ------------------------------------------------ (Review from different day): I only go to this location since it's the nearest one, but it just doesn't improve. Received burnt breadsticks & the pizza had some kind of red peppers (not even on menu) we did not requested! Quality is just not the same. & of course they don't include the survey on the receipt. They never answer the phone & they take an hour or more to deliver which by that time food arrives cold.

6 months ago

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How is Pizza Hut rated?
Pizza Hut has a 3.2 star rating with 377 Reviews.