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Pizza Hut > Reviews in Cook County, Illinois, US - RAY

Pizza Hut

4.1
317 reviews
Meal Delivery
Cook County, US

Location details

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2516 W North Ave, Chicago, IL 60647, USA
  • Monday:
    10:00 - 00:00
  • Tuesday:
    10:00 - 00:00
  • Wednesday:
    10:00 - 00:00
  • Thursday:
    10:00 - 00:00
  • Friday:
    10:00 - 00:00
  • Saturday:
    10:00 - 01:00
  • Sunday:
    10:00 - 01:00
4.1
Reviews
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  • Google Comments (5)
  • Comments (5)

Food was surprisingly good. Everything was prepared fresh and was hot. The manager on duty this past Sunday was excellent. She handled customers, phone lines and her employees impressively. When I get her name I will edit to make sure she receives due praise. I'll be going back for sure.

3 months ago

I just want to thank Elsa for being very sweet, taking care of my order and the pizza and breadsticks were very delicious

6 months ago

We ordered a supreme pizza through GrubHub, and I guess the order came through on their end with all toppings removed, so we received a cheese pizza with no toppings, while we still had to pay for a large supreme. I understand that the Pizza Hut could not change the order to charge us for just a cheese pizza, but the worker said he has seen it do that multiple times before through GrubHub orders. My phone number was on the receipt; if he thought it was weird we ordered a supreme with all toppings removed AND has seen the app do that before, he should have just called us to check. Instead we paid them for a supreme pizza and got one with no toppings at all. They said they could do nothing about it when we called at 10PM on Saturday night, but we could try calling on Monday when their manager was in. Super disappointing.

4 months ago

I was excited when this place showed up since I used to occasionally order from the old Pizza Hut that closed down on Western. That place was hit or miss, but when it hit (usually when ordering late at night)...MY GOD was the food good. So this challenger shows up, there was some expectations to say the least. My appetite with the help of a 35% off coupon led me to order a large stuffed crust pizza with pepperoni, ham, and mushroom. I threw in some garlic knots, lemon pepper fries & Cinnabons for good measure. Prices were still surprisingly high for Pizza Hut with those items coming out to $36 even with 35% off. The manager of the restaurant called and said it would take about from 1-1.5 hours for delivery and I obliged. The food arrived lukewarm about half an hour later though so don't know what was going on. Presentation wise things looked good. This place seems to pile on the ingredients without you having to ask for extra which is always great. Once I started eating though...things took a turn for the worst. This was quite possibly the worst pizza I've ever had. The sauce was extremely metallic tasting, overpowering everything. The mushrooms didn't help either and tasted old. The cheese and meat were non-existent flavor wise. The fries were decent, but soggy. The stuffed garlic knots were super oily, very salty, and barely had any cheese inside. The only superb item was the Cinnabons (I suspect because they aren't pizza hut exclusive items) which were fluffy, perfectly cooked, and tasted like heaven. The Cinnabons come with a decent amount of cream cheese frosting on them, but I was smart enough to order extra frosting so I could smother them with goodness. Overall, the food quality leaves a lot to be desired here. You can tell whoever is cooking the food is an amateur chef (I'm not expecting Chef Ramsey at Pizza Hut anyway) as the little things like adding sugar or orange peels to canned sauces to tone down the metallic flavor were not present. Even just knowing how to properly prepare standard Pizza Hut menu items would've been nice. Due to the location it seems you might be paying a premium too which is just not worth it. 2 out of 5 stars

4 years ago

Food is always fresh and always made upon request and is less than 15 minutes every time! Bathrooms are always clean too.

a month ago

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How is Pizza Hut rated?
Pizza Hut has a 4.1 star rating with 317 Reviews.