Traveling for business, I arrived late on 8/12/21and stayed at a local hotel. I ordered a medium thin crust pizza, at 7:58pm; ticket # 0060, that wasn't cut properly & had to tear it apart in order to eat it. Good thing I had napkins. I'm not sure what type of cheese they used... it was different from other Pizza Huts I order from in St. Louis. Overall the pizza had a good flavor & the mushrooms were rather thick. It was only myself & I ate most of it except for two slices.
The next morning though it all came up at about 4am... especially the mushrooms. I wonder if they have training in Food Safety & are certified. Something wasn't right. I've never upchucked a pizza in my life. Didn't eat all day and had diarrhea. I'm fine now but just wonder if I had a little food poisoning from product not kept at proper temps. The mushrooms did look more fresh than cooked. Hope no one else had the same experience on 8/12/21!
The sausage stuffed crust from here is amazing😋 Always put together with care that's why I drive past 2 other locations to come here. Thank you for keeping up the quality and putting care in what you do!! 😁
I’d like to start by saying that shift leader Jared is extremely rude and from experience in working as a manager in food service should not be a manager. I ordered a pizza online asked for original with pepperoni, ham, mushrooms and bacon and requested for It to be original crust. After returning home from picking up the pizza I noticed that there were no mushrooms and this pizza is hand tossed (which has a thinner crust as shown in the picture below). I contacted the store asked to speak with a member of management, had the extreme misfortune to speak with Jared. I explained the situation, after placing me on hold a few times he let me know that he cut the pizza himself (not sure why that mattered) the pizza was still wrong. He asked me what I’d like for him to do I let him know I’d either like my money back or a new pizza delivered because it’s raining and to travel 15 mins in the rain due to an error with this establishment is extremely inconvenient, he began YELLING AT ME, saying “I’m not going to waste my drivers time delivering a pizza marked as pickup” the conversation turned into a back and forth which is extremely unprofessional so I asked for a store manager and will contact store manager Ron in the morning.
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Traveling for business, I arrived late on 8/12/21and stayed at a local hotel. I ordered a medium thin crust pizza, at 7:58pm; ticket # 0060, that wasn't cut properly & had to tear it apart in order to eat it. Good thing I had napkins. I'm not sure what type of cheese they used... it was different from other Pizza Huts I order from in St. Louis. Overall the pizza had a good flavor & the mushrooms were rather thick. It was only myself & I ate most of it except for two slices. The next morning though it all came up at about 4am... especially the mushrooms. I wonder if they have training in Food Safety & are certified. Something wasn't right. I've never upchucked a pizza in my life. Didn't eat all day and had diarrhea. I'm fine now but just wonder if I had a little food poisoning from product not kept at proper temps. The mushrooms did look more fresh than cooked. Hope no one else had the same experience on 8/12/21!
2 years ago0
Under staffed and long wait, but the team is trying... The local Domino's are much more organized.
a month ago0
The sausage stuffed crust from here is amazing😋 Always put together with care that's why I drive past 2 other locations to come here. Thank you for keeping up the quality and putting care in what you do!! 😁
6 months ago0
I’d like to start by saying that shift leader Jared is extremely rude and from experience in working as a manager in food service should not be a manager. I ordered a pizza online asked for original with pepperoni, ham, mushrooms and bacon and requested for It to be original crust. After returning home from picking up the pizza I noticed that there were no mushrooms and this pizza is hand tossed (which has a thinner crust as shown in the picture below). I contacted the store asked to speak with a member of management, had the extreme misfortune to speak with Jared. I explained the situation, after placing me on hold a few times he let me know that he cut the pizza himself (not sure why that mattered) the pizza was still wrong. He asked me what I’d like for him to do I let him know I’d either like my money back or a new pizza delivered because it’s raining and to travel 15 mins in the rain due to an error with this establishment is extremely inconvenient, he began YELLING AT ME, saying “I’m not going to waste my drivers time delivering a pizza marked as pickup” the conversation turned into a back and forth which is extremely unprofessional so I asked for a store manager and will contact store manager Ron in the morning.
4 years ago0
I love the food at this location! My order is always correct and fast!
2 months ago