The food was good and the service was good, she was friendly and attentive. The food came out good and warm. The onion rings that ordered with the means didn't have very much, though.
Ordered to-go (8/18/23)
Twisted Texas Melt w/ fries... stood for 10min finally got floating bartender... fries are dried melt looks barely cooked... won't come back I can see why 3.9 rating
Sierra served us this particular night. She was attentive to our party of 5. We were craving Hooeter's traditional wings, which did not disappoint. Fries are typically a miss if I'm being honest but the fried pickles hit the spot.
I have been to this location a lot in the past and restaurant chain at multiple locations in several cities. I arrived at 1145 pm and they close at 1 am so over an hour until they close.
When I arrived went to restroom and it was awful (see attached pictures). I sat down and was greeted by server who was overall good.
I ordered 10 wings bone in, french fries, and a soda, a current special that was being ran plus a salad. The salad came first it was fine. Soon after the wings arrived and were ice cold like they had been cooled earlier and just tossed with the sauce. I was almost finished eating when hot french fries arrived which told me the wings were pre cooked and the fries were not. It was over 10 maybe 15 minutes from the time cold wings and fries arrived.
Wing quality *
DP drink *****
Salad *****
Fries (hot and fresh .*****
Since the mainstay of restaurant is chicken and wings, over all WEAK 1 star.
If the restrooms in public are this trashed what does the back look like where we can’t see?
The service was good over all but food was not up to standards and restaurant filthy in public areas. The first pic outside the door looks like someone peed there and paper towels put down to absorb piss but never cleaned or picked up in hallway outside of door.
Beca is fantastic. We sat at the bar and were able to watch her in action. Fast, friendly and fun! She effortlessly moved from task to task, from customer to customer without missing a beat. What an asset to your restaurant. I've been in customer service roles along time, She is top-notch. Not sure why she's not a manager, must make to much in her current role 🤔
0
The food was good and the service was good, she was friendly and attentive. The food came out good and warm. The onion rings that ordered with the means didn't have very much, though.
a week ago0
Ordered to-go (8/18/23) Twisted Texas Melt w/ fries... stood for 10min finally got floating bartender... fries are dried melt looks barely cooked... won't come back I can see why 3.9 rating
4 months ago0
Sierra served us this particular night. She was attentive to our party of 5. We were craving Hooeter's traditional wings, which did not disappoint. Fries are typically a miss if I'm being honest but the fried pickles hit the spot.
in the last week0
I have been to this location a lot in the past and restaurant chain at multiple locations in several cities. I arrived at 1145 pm and they close at 1 am so over an hour until they close. When I arrived went to restroom and it was awful (see attached pictures). I sat down and was greeted by server who was overall good. I ordered 10 wings bone in, french fries, and a soda, a current special that was being ran plus a salad. The salad came first it was fine. Soon after the wings arrived and were ice cold like they had been cooled earlier and just tossed with the sauce. I was almost finished eating when hot french fries arrived which told me the wings were pre cooked and the fries were not. It was over 10 maybe 15 minutes from the time cold wings and fries arrived. Wing quality * DP drink ***** Salad ***** Fries (hot and fresh .***** Since the mainstay of restaurant is chicken and wings, over all WEAK 1 star. If the restrooms in public are this trashed what does the back look like where we can’t see? The service was good over all but food was not up to standards and restaurant filthy in public areas. The first pic outside the door looks like someone peed there and paper towels put down to absorb piss but never cleaned or picked up in hallway outside of door.
3 months ago0
Beca is fantastic. We sat at the bar and were able to watch her in action. Fast, friendly and fun! She effortlessly moved from task to task, from customer to customer without missing a beat. What an asset to your restaurant. I've been in customer service roles along time, She is top-notch. Not sure why she's not a manager, must make to much in her current role 🤔
3 months ago