O'Donnell Ace Hardware

It’s my first go-to place for any hardware, paint, tools, furnace filters, lightbulbs, etc. The best part is that there’s always someone available to help me with what I am looking for. Also online ordering and curbside pick works great.

Very helpful staff that really are knowledgeable about their products and have good ideas to try for alternatives! Thanks for always having smiles on your faces & being so helpful, I send a lot of people your way because of it!

Always greeted by staff offering to help.  An easy in and out for little things rather than dealing with the traffic to get to the big box store, especially when its for some single item oddity you need.  They have saved the day several times for me, last trip it was a pair of set screws for a 40 year old sewing machine and today it was a spark plug for my snow blower to get it running again.

This is the best store in Ames. When you're like "I need one of those little thingies but I don't remember what they're called" they always know what you mean. And they have a surprisingly great selection of kitchen equipment including canning supplies.

SUPER-HELPFUL: A guy in the repair center offered to help me get an old chimney brush attached to an adapter on a 12ft extension pole. He drilled the holes and found the bolts and nuts that I needed and put them on for me (Less than a dollar worth of parts!). Thanks ACE!
This really helped me solve my problem (I was going to resort to duct taping the parts together).

Walmart Supercenter

I have to share my mystery experience here in the morning.
I took 3 cans of baby formula to check out. I wanted to spend the formula check I received from formula producer, so I went from check-out counter. The machine suddenly broke down, no one knew how to deal with it. I think that’s okay as machines always had problems. BUT, the store guys just let me wait there for 20 minutes by only saying one sentence of “the machine always go wrong”, I just waited there seeing people come and go and my daughter seated in the trolley asleep, I had to calm her down.
Excuse me, is it the machine let you make your customer wait there for that long time and let no one to help? Is it the machine that stoped you telling your team member to fix the problem? I even had to explain to a new check out person what happened. To be polite, I did not express my anger at the spot at the time, but is it a good manner you run a service business like that? ???  How do you train your team? Every time I enter your store I saw the slogan “my team and I are happy ti help”. Is it your way to help?

The store was so crowded that we couldn't pick up everything we needed. Half of the congestion was employees picking online orders. Not going back there

Update: in the summer of 2022, a new bike rack has replaced the rusty one.

Brand new store. Helpful and knowledgeable employees. Deserves a newer bike rack (late 2020). As of April 2021, the dying bike rack seems to double as a garbage collector. The contrast with the squeaky clean, superbly maintained parking speaks volumes.

Not going to share the secret time to shop here (early early morning) but as long as you avoid the dancing stockers, you can get in and out super fast.

Walmart is my Deals on Wheels got to have that without that whole life will get pretty expensive and out of control thank you Walmart for sharing your hospitality with me I mean it's almost impossible to beat the prices on the merchandise or their produce anything they have in that store it's hard to beat the prices and everybody's friendly and helpful in any way possible to accommodate you I give them a standing ovation

The UPS Store

This store packed & shipped a vintage stereo receiver for me from a local auction house end of Sept. I'm not sure who exactly packed it but this person KNOWS HOW TO PACK vintage receivers. I was emailing with Amulya Sharma. So THANK YOU for the incredible packing job!

This location is a ripoff.  I was charged $200 more than another UPS store location to ship the same package.  I was told it was an oversized package but it was the same package, not sure how the package grew in transport from the other store.  Also, the other location gave me a AAA member discount, not this location.  I guess they have to get as much money as possible from customers.  Hopefully the woman at the counter was just having a bad day because she was not friendly or helpful.
Also, customer service was a joke.  I was told I had to dispute it from the store, and they could do nothing to help.

Our locally owned store has great service! They are always helpful and very kind even under pressure.

He was so patient and kind! I am older and it was a different procedure to return my Amazon packages

Wow. This place is absolutely astonishing. Right away I walked in and was blown away by the gorgeousness of “Nolan”. He was so knowledgeable and makes the UPS store feel like such a warm and welcoming environment. He handled my boxes so well and really made me confident that my packages are in fantastic hands. As I was walking away I heard someone say “Have a nice day!” and I turned around and saw “Travis”. Travis looked like one of the nicest human beings on earth. He had a comforting smile and made me feel happy. In conclusion, this store is just spectacular, I can’t even begin to fathom how lucky we are to be able to have such an amazing place in Ames.

Honeysuckle Chocolate & Candy

More like a Toy store instead of Candy store! Nothing like Rocky Mountain Chocolate Candy used to be! This place was a must for caramel apples, Chocolate Marshmallows, Peanut Brittle & unique candy. Now-edible cookie dough (gross!), Boxed peanut brittle now in Hobby Lobby, no apples or anything unique. Walked out!

Yum Yum if you are needing a sweet treat this is the perfect place. Best in Tulsa- smooth chocolate milk or dark selection. Try a chocolate covered apple with a fun selection of toppings.

If you love Caramel apples this place is for you! They have a huge selection and an apple for just about any flavor that will satisfy just about anyone. The caramel cheesecake one is my absolute favorite. If caramel apples isn't your thing and chocolate is this is still the right place for you. They have a whole chocolate case full of fudge and other choices that should make a chocoholic drool. It's also attached to an old school toy store so all in all this place is pretty amazing. The only reason I give it 4 stars instead of 5 stars is because of price. Be warned they are really expensive!  That cheesecake apple cost me $8.50 so it's very pricey...worth it. But definitely a once every once in awhile indulgence.

My daughter got her braces off last week and only had one request...a caramel apple. After looking on Google we see there is a Rocky Mountain Chocolate Factory in Tulsa and caramel apples are on the website. The following day we make the one hour drive only to find that it is all under construction. The guy in there told us how great it will be when it is done, which is great, but it would have been nice for the construction to be posted on the website so that hours weren't wasted and my daughter wasn't disappointed. Please update your website.

Update 2/5/2023

Used to be 5 star. Currently 2 star.

This business has changed to honeysuckle chocolate and candy. It will no longer sell Carmel apples at all. It is partially open but has a limited selection.

The owner said edible cookie dough will be their big thing. Right now there is nothing sugar free but in a couple months they hope to change it.

This was THE PLACE to get Carmel apples. Right now it's not really anything special. Maybe I will check back in a few months to see if anything has gotten better.

Wild Birds Unlimited

Very cute store for all your wild bird needs, feeders, high quality feed, and I have bought gifts here too. My sister loves cardinals so I was able to get her a few gifts she loves. They can tell you what kind of feed to attract the kind of birds you want to see around your feeders. They have cute water fountains too.

We called before we went. Whomever  answered told us that they were allowing a “ few customers in the store at a time then would lock the door behind them”.
That was fine with us.
We were wanting to buy some bird feeders and some different types of birdseed.
When we arrived we pulled right in front of the store. We looked in and saw 2 “men” wearing masks  walking to the door. We assumed, at the least,  to ask us if they could help us. Wrong!!!! They walked out the door, pushed it closed, walked passed us and went to deliver a bag of seed to someone in a car.. I guess it takes 2 men to carry a 10 lb. bag of seed.
We waited on the sidewalk. One went back in the store, pulled the door closed and locked it. Then came back out ( with the customer’s change) and again walked by us without even a glance at us.
Then, the both of them walked back in the store, again right pass us, pulled the door shut and locked it.
Not once asking it they could help us at all, or even caring that we were there to buy birdseed at the very least.
Needless to say we left and went to Lowe’s and bought over $350.00 worth of feeders and seed. See picture. That’s SOME of the new feeders, hangers , and seed we bought.
We tried to “ support local “ like the sign in front of the store said, but I guess selling  1 bag of seed was enough for them.
I will not go back or recommend this store.

Love this store! Beautiful items and lots of variety. Perfect place to find a housewarming gift. Love my new hummingbird feeder. I’ve never had so many hummingbirds.

Wonderful store! Engaging staff, fascinating products of the highest quality, and an atmosphere that lifts your spirit.  My 93yo mother has dementia and terminal cancer and does't even watch TV much anymore.  Kaye helped me pick out two delightful birdhouses to hang on Shepard hooks in front of her window.  I can't describe enough the joy and happiness this new pass time has brought her.  I added a birdbath, and between the birds and the squirrels, it has given her hours of entertainment!  A big thank you to the knowledgeable staff that makes this store such a happy place to visit.

This shop is excellent for all your bird items like seed and houses. They carry a variety of items that make great gifts for bird lovers. Customer service is wonderful. I didn't have to get out of my SUV due to an injured foot, when they came out and cheerfully loaded up the trunk with a pre-paid order. Great business to support. ❤🐦

School of Rock

I just left from my 30 minute drum trial and man let me tell you it was an experience. The staff is very friendly the teacher is really nice, I am most certainly going to sign up. The prices are reasonable and cheap. I highly recommend this location and school for anybody who wants to learn pretty much anything when it comes to instruments or vocal lessons

I would not waste your money. At all. I have given them two tries. The concert was a rip off. One tiny segment after over $100 a month. They can do various activities for that price. As far as staff I don’t feel comfortable going because I was looking for a restroom and the teacher was too busy looking at me like I was going to be a suspicious person. I’m sure it’s because I’m not blonde or so. No need to fret over me. I won’t harm or steal due to my ethnicity or culture. It is also just not worth the pricing.

Great and friendly staff. Shawn has always been awesome and accommodating with our schedule and the staff is great with the kids. Highly recommend!

Our 14-year old enjoyed the garage band practices and working w/ the instructors and other students, but halfway through the class, they changed the performance date to a date that we knew from the beginning we would not be able to attend.  Our daughter was very disappointed that she would not get the opportunity to participate in the end of course performance.  She had worked really hard to learn the songs, and had already invited family and friends.  Then we learned that the school changed the performance date because of a conflict with the OU/OSU football game - A SCHEDULE THAT WAS SET MONTHS PRIOR TO THE START OF THE CLASS!  We will not be back and would not recommend!

Overall we enjoyed the opportunity to share some instruments with our kids. For the price you get a good amount of time.

The Honey Baked Ham Company

Shout out to Sylvia! She went above and beyond for me today! Her customer service was amazing. She answered all my questions and was extremely patient with me as a first time customer. She deserves the world!!

I simply called asking to get an idea, a range for prices. The woman who answered was extremely rude, told me she can't give me info she is in the office and its first come basis, and there's a line outside. I said ok I was just wondering a price range and she then said well get in line and if we have something they can tell you then. WOW I will never ever go here. The delivery of her statements and tone sucked. A little customer service would have gone a long way even if she couldn't give me a price range if she was not rude I would have been ok and understood.

Returned a few days later, and KoKo made my next visit and sandwich much better. It was definitely made with Love.

Placed an order online, which was for the following day - very nice feature on the app. Went to pick-up the order and the place looked closed - bad signage on a busy road, dim lighting, nobody behind the counter or out front, etc. I went in to get the order and they said they were out of the side I ordered but I was offered a sub. NOTHING WAS HOT! I paid $39.99 for a meal for 2 that I had to make at home. The side that was subbed was tasteless. Yes the protein was tasty but all-in-all = HORRIBLE !!

I was there today picking up our Thanksgiving ham. The customer service was great as always! Some of the customers were impatient and rude because they had to wait. I was impressed with the continued positive customer service. Thank you to all of your employees for trying their best and remaining positive while some customers were rude and demanding.

One Source Windows & Doors

No issues with quality, windows look good. We did have an issue with customer service, if you are using a builder highly suggest only having your builder make changes. We came in for a short 5 min visit where we confirmed white windows, removed slates and dropped on set of sliding doors. OneSource had an old version of the drawings, we left saying we could send them the updated drawings to add new windows. They updated the quote sent it to our builder. We assumed everything was fine. Later when we were invoiced by our builder there was an additional $2000+ charge. Our builder called the door size had increased, from the size he initially requested. They told him the home owners asked for it. We never asked for it in person or in email. We called and talked with them directly and we’re told there was a note that said to change it. I said I think that was updated based off of the drawings because it was right after the note about changing windows they denied and they did not offer any assistance. Our builder tried to contact them again and now the story changed saying they were never able to open the drawings. I don’t understand, because all the windows were changed correctly, and our builder did not send new drawings. I was willing to split the cost, didn’t expect them to pay all of it because we do have taller glass doors now. But it was not something we asked for and would have chosen if we had the option but instead we were made to feel like we were in the wrong and trying to cheat them. Please be cautious and work through your builder and make sure everything is documented.

RNR Tire Express

A friend of mine recommended RNR to me . I was questionable because of the financing and my bad experiences with other businesses.finally made the call . I talked to Scott who already had a set of wheels and tires that were perfect ! Scheduled the appointment  , was actually late ( no problem ) .they still got me in there asap . Scott was very helpful . Even when I had a question of doubt on something he explained it so I wasn't confused . The boys in the shop actually stopped lunch to take care of me . Which I work in a welding shop . That says alot about their character of business. I love the wheels and tires my ride is night and day difference now . The paperwork was easy and fast . Bi weekly payments are super easy especially since they look after you better than your insurance does when it comes to your tires . So if you have an accident or something go wrong with them they got you covered and road side assistance , alignment,  balance rotate , all that . They got you. So if your looking for new wheels and tires but worried about cost . Run over to RNR broken arrow . My experience was great , not one that came after me was disappointed either .

HIGHLY HIGHLY HIGHLY RECOMMEND!!! My husband and I are in Tulsa for training for his new job (he’s OTR truck driver) so I woke up this morning at the hotel with a flat tire…I called RNR and spoke with Jerome he was very kind and offered to send someone out to me at the hotel evaluate my tire see if it could be a repair…within 20 mins Ryan arrived and he quickly discovered a nail in my tire so he headed back to their shop with my tire and within 45 mins he was back with a repaired tire and I’m good to go again! I truly appreciate the kindness where we’re from people don’t always go the extra mile like these guys did! We’ll definitely be using them in the near future when we replace our whole set of tires! Jerome was also kind enough to give me a pretty killer deal on a set when we’re ready! So once again THANK YOU!! You guys are awesome! You saved our butts today!

Jerome at the front desk was very professional and made our experience very easy and comfortable. I would recommend anybody bring their vehicle to R&R tire express for any wheels tires or alignment issues. This is the first tire shop. I’ve been to where I didn’t get that dirty crowded feeling you get at the majority of these places the place was clean. Everything was nice. The people were professional and stayed humble.

Very fast very easy experience. Customer service was excellent. It was hassle free. I couldn't imagine a better experience with buying a set of tires for my truck. The contract is impeccable and offers great warranties and other awesome parks. They had exactly what I was looking for and then some. My wife and I will definitely be buying our tires from here from now on.

Great deals, great service and excellent  customer service!! All the crew seemed to care about what you are looking for and need. The payment plans are reasonable  and works with all payday schedules. I'll  be returning for my next set of tires and wheels. Thanks Ryan and James.

Journeys

Staff was very attentive. We were greeted, and staff went out of their way to have a quick conversation in the very busy store. I ultimately didn't make a purchase, but I'll definitely be back in the future.

Dre and team(helpful)
Did An awesome job and sold plus upsold us items.
Safety measures/masks in place. Good job

The employees were friendly, courteous and professional. They had exactly what I was looking for. I can definitely recommend this store.

Worst team ever Sara who is the store manager is very rude and needs to be fired. I will never shop at this store ever again. She talks bad about her team an the customer, she has no customer service skills. She’s racist who needs more knowledge on how to run a successful bussiness without being inconsiderate of the African American culture or just in general.

Mejores servicios Store

Retail & Franquicias

Industrias

Partners

Recursos