Hedonai Alicante - Depilación Láser – Medicina Estética

Total scam. Like many more patients affected by this "clinic" so to speak, we contracted laser hair removal for a long time with annual treatments for life, and right off the bat, they unilaterally cancel it. As I say, there are already many of us affected gathered in a Facebook group to fight for the injustice they are doing. I do not recommend anyone hire their services. There are many clinics in Alicante and the rest of Spain where they will not deceive you.

Unpresentable! appalling treatment! Shameful deal! Having paid the full amount of the treatment, €1,800, more than a month before the first appointment, they call me two days before telling me that my usual doctor no longer works for them. I decided to request a refund of the full amount. After trying on numerous occasions to contact them, they finally answer me that "They have no idea".
I mean, nobody knows anything?
Are you processing a return and cannot track the process?
Don't know your own company's return policy?
Have they never managed or processed a return and do not know the procedures of your company?
Is it so difficult to get in touch with the client and to inform him of how the procedures are going?
It took me less than 5 minutes to make the transfer, do you need more than a week to make a return?
Obviously, a claim has been processed before the General Directorate of Consumer Affairs!

As of 07/28/2023, no one has yet contacted me, the only thing they have sent me in response to all the calls and the emails I have sent have been automatic response emails.

I still don't get the money back!
THEY STOLEN MY MONEY!
THEY REFUSE TO GIVE ME MY MONEY BACK!

Customer service: 0.
Professionalism: 0.
Seriousness: 0.
Empathy: 0.

I have been doing laser surgery with them for years and the results have been very good. Unbeatable treatment from Macarena. A great professional with whom you feel very comfortable every time you have a session with her.

Very happy!
I have had the laser done with them in several areas and I have always obtained the desired results.
Good communication and good prices.
I would repeat with them.

BE VERY CAREFUL with this clinic. Zero professionalism, they only want to sell you their products. I am already waiting THREE MONTHS (since February 2023) for the RETURN of the money for a treatment that I did NOT perform, because the doctor minimized the side effects to zero in the information session and at the time of performing the treatment she already gave me different information, with the which I decided not to do the treatment, the doctor answered me that they would refund the money then. And I'm still waiting for the money - they drag you out, saying that everything is processed from the central office that is not in Alicante - Lie because the contract and the invoice contain the same name and address of the center where I went. The legal deadline for the refund of the money is 14 days and they are already delaying me for 3 months.
I see many comments on Google of similar cases with the Hedonai clinics throughout Spain. Inform yourself well before.

Responding to your response: you know that I have already sent the claim to all the emails that have been indicated to me and they are sales emails that do not give any response. The latter didn't even answer me anything. It is a scam company, which is clear in the multiple comments from patients throughout Spain.

I update my review: as of today 07/27/2023 I have NOT received the return. THINK WELL before buying a session voucher since the company is in Bankruptcy and can be dissolved at any time and you will be left without sessions and without money.

Laser hair removal is not effective in that clinic either, if it weren't for the vouchers purchased I would go to another clinic.

Skin Spa Alicante

Professional and kind staff, very nice and relaxing treatment rooms. I was very satisfied with my visit. The staff was very nice to me despite my non-existent Spanish.

Lovely staff and super relaxing! Cant wait fo go back!

Hedonai Melilla - Depilación Láser - Medicina y Cirugía Estética

I purchased the services of both cosmetic surgery and laser hair removal and in both I have been more than satisfied with the results. In the case of surgery I received constant advice and they made the process as easy as possible in addition to close treatment, while in laser hair removal it is a very correct service.
Grateful to all the staff and absolutely recommend the clinic to those who are interested.

Terrible service, they cancel your appointments and they don't notify you, when it was Covid time they closed because there was a case and they didn't notify me either, I went to the clinic and saw that it was closed, my treatment is supposed to last 3 years and they had to give me more because I keep getting hair, and to make matters worse, a person burned me with the laser on my legs and they throw balls out and make light of the matter, the treatment is surreal, thank God I only have 4 sections left with them, they are not very professional. I recommend the least I would never do anything else with them. On top of that, the treatment you receive is degrading to yourself, very arrogant and unprofessional people.

I have received several treatments and I am delighted, both in the professionalism of the employees and in the results of the treatments, I will repeat without a doubt, thank you very much

My experience at Hedonia is unique, both in the treatment of the staff and in the result of the treatment. To this day I am still in their hands and I would not change them for any...I would advise them with my eyes closed. You cannot put yourself in better hands. than in those of the girls from hedonia..

NEFASTIC, they offer a service that does not correspond to reality. As soon as the beauty does not disappear, they look for any excuse to ignore it, especially very little empathy. In the first stay they paint everything very well, literally telling you “Say goodbye to hair”, something that is not true. So I feel cheated, I do not recommend this clinic at all.

CLÍNICA IMERA

I give it one star because I can't give it 0, it's incredible that you spend an hour calling and they don't pick up the phone. The worst thing is that when you go you see the people who work there, doing nothing that would make them unable to answer the phone. Shameful.

Clinic that resells services from mercenary specialists from the peninsula who leave clients hanging in the middle of dermatological treatment. The clinic ignores it.

The best clinic without a doubt. They have the best treatments and let's not talk about the professionalism and closeness with which they treat you, specifically the girls who do the laser, Yusra and Newel, do an excellent job with a love and delicacy that makes me feel at home with them. . That's how nice it is, thank you very much!!!

The two girls who are in charge of the laser have a great treatment, especially Yusra, she makes it perfect for you and you can see the results in the first sessions due to their precision, compared to the reception sessions, they leave a little to be desired, edge and sharpness.

I went to have a laser treatment and everything was very good! And the workers are very professional and charming.

Estética Melilla

A “medical” center, which sells and advertises treatments that it does not have. I hired Morpheus 8 after being advertised and published on Instagram, after consulting the staff several times if it really was that device, I acquired a voucher, however in the establishment I discovered that the machine did not correspond to the one advertised. When speaking with the person in charge, she insisted on denying the misleading advertising, in addition to telling me that she did not have to give me any explanations, she finally returned part of the treatment to me. I do not recommend it

After 3 months of having treatment I have noticed the effects. I have tried the anti-rejuvenation treatment and it has been incredible, it has improved the elasticity of my skin, and the crow's feet are not noticeable. I think that next time, I will try the anti-dark circle treatment, this is a vice, and I love it, because my skin looks brighter. My family sees me, younger. Thank you very much for everything, I will repeat without a doubt

Sara, you are a great professional ❤️

My experience has been disastrous, the first time I go to have a treatment that they give me, after terrible treatment by the workers, they neither explain nor show kindness...they leave me waiting for an hour and tell me that they are not going to do it for me. to do because they were saturated, I spoke with the person in charge and she told me that she was going to give me a solution, which I never received. I demand my money and they tell me that they are going to return it to me and 5 days pass and no one tells me anything about the money, a friend tells me
He bought the voucher that I had that I was interested in and I got my money back but to this day I know absolutely nothing about the clinic, they have not even written to me to clarify that the voucher is going to my friend… I will never return, nor will my family. not even after seeing the treatment received

The best place in Melilla to undergo any beauty or aesthetic treatment. The girls are wonderful, but like Mamen none💗 and the boss Marian is very kind too. I recommend 100%

Country Golf Club

Very nice place at a very reasonable price. Pool (small, but pool nonetheless), a super spacious and beautiful green space. Wooden cabins with air conditioning, wifi that really works well, and very naturally lit. The one where I stopped was near the stream, and there were little tables, grills, and some of the little tables had a roof so they could eat and protect themselves from the sun. The boy Cristian, who takes care of the reservations and the entrance, is really the most kind and attentive to the needs I have ever seen in my life. There are always details to improve, but I would really gladly return.

Excellent place to visit and spend a few days enjoying with family or as a couple or with friends. The cabins are beautiful, very well maintained, the property is beautiful with a stream that runs through it and with many bridges to walk and paths to ride a bicycle with children. The pool is also very good. In addition, the price is the cheapest in the entire Libertador villa and in all of Crespo and Diamante in complexes of this type.

Excellent place. Very pleasant landscape and the park very careful. The cabins with all the comforts. Consistent prices. Very good staff attention. Highly recommended for a weekend.

Beautiful place to spend the day, when you want tranquility.
Special for weddings or other outdoor festivities

…7

Drinks are made with fresh fruit. There is non alcoholic beer.

Nice place to hang out, drink good craft beers and listen to music

Excellent place. Very well set.
It has a pizzeria and excellent quality craft beers, offering a wide range of these.
Great attention from the staff.
You can pay with credit and debit cards as well as cash.

Excellent place...quiet, very good service, reasonable prices...totally recommended

fitness training club

Very poor attention from teachers and staff. They do not record or follow you up

Excessively loud music at any time, zero respect for neighbors

It does not have access for people with disabilities...the teachers do not follow you or pay attention. They also do not respect biomechanics (which other gyms do). The instruction courses are good to have an atmosphere about physical activity.

Good attention. They mix devices with functional. They have different activities to do.

FITNESS CLUB training

Beautiful gym with different activities, very nice facilities and very good service!!!

An excellent gym, first-class teachers, I have been going for many years and I continue to choose it!!!

Good service, good equipment and excellent weather!

The trainers are great, the reception leaves a lot to be desired. They signed me up for a schedule and then they told me that I couldn't go because the space was already full for that day, 10 minutes before! That's why I didn't go again and I don't recommend it. That is not done.

Mejores servicios Spa

Retail & Franquicias

Industrias

Partners

Recursos