Target

My experience with order pick up was AWESOME!! I was in and out quickly. My order was correct and exactly what I ordered. The employee that assisted us was incredibly nice. Despite being busy she helped us quickly and was so nice!!

I ran into Target on Dec. 17th to grab a shirt and the lines were EXTREMELY long. Not only were they long, but they were kind of short on cashiers. ( it's the Christmas holidays so I get it) Anyway, I jumped in line. As I'm in my line, I see the line next to me (customer service line) moving steadily while I was waiting patiently for my turn. I get to the front of my line, look over to that line and realized that there was ONE person running TWO registers and moving the line just as steady as if it was two people. I HAD to get out of line, tell her what a great job she was doing and get her name. (Candace B.) Target Jackson, I hope you read this and give Candace B. her flowers because she was WORKING that day all while still greeting her customers with a smile!

This may have been my first ever bad experience with Target, but it’s kind of left a permanent bad taste in my mouth for this company. I placed a drive up order. Every single drive up spot was filled, so I parked in a regular spot and selected “can’t find a spot” in the app. I noticed that nearly EVERY SINGLE DRIVE UP spot was full of empty cars! As I sat there for what seemed like an eternity, I realized that in most cases, people who were waiting for a drive up order had gotten out of their cars, in frustration, and went into the store to retrieve their order themselves. I had already checked in, so I couldn’t get out of the car because I was afraid someone would finally…come out of the store with orders. Additionally, I had packages on my backseat from other stores. So,  I called the store REPEATEDLY. NOBODY answered the phone. In the middle of the day, the staff just let the phone ring until the call just disconnected. I was attempting to see if anybody was working drive up orders. After continuing to wait for nearly an hour, it was clear that nobody was working drive up orders, so I attempted to cancel the order. I couldn’t cancel in the app, so I again called the store repeatedly to tell them to cancel the order…but, of course, no one answered. Finally, I drove off and abandoned the order. I was finally able to cancel it once I got home. The store was busy, but not nearly as busy as Walmart…I was able to drive up at Walmart and get my drive up order within 10 minutes.

On a different note, the drive up service has gotten progressively horrible. The two young ladies…it appears that they maybe can’t read or something. It takes them soooooooooooooooooo long to read the information off of the handheld device. The last time I did a drive up order, the young lady looked at the handheld for so long that customers started getting out of their cars to claim their items off of the cart.

I waited about 10 minutes during peak hours from the time I pulled up so it was a smooth flow. The customer service guy was very polite as well 👍

The service was very unprofessional and they didn't prepare all of our items for our pickup order there was no professional courtesy or any organizational skills whatsoever

bealls

Drove all way to County Line Rd in Jackson Ms to fond it is closed. Google didn't show it was closed.

Shoe Station

They have a large selection of inventory
But I rather touch on the customer service my friend has a vision impairment and couldn't receive the she needed and they seemed to mock her and her husband. Be careful you don't know who you might need help from. I certainly hope they get better customer service at this location .

They save me I drove 6 hours with some bad shoes found this store and bought the shoes and I really need it

I had a great experience. The saleslady was absolutely wonderful. I am sorry I didn't get her name but she was an African American lady that took a lot of time helping me today. I did find what I wanted thanks to her assistance. It was on sale. I checked out and got out in a timely manner in the Ridgeland store about 2:00 pm today.

The only reason I gave 2 stars is because of the inventory inside the store. The customer service is not up to standard. A group of associates  were at the counter I asked could someone assist me in getting  a pair of shoes from the top shelf. Well I waited around  8mins no one ever came to help. I walked out and neither of them asked if I  found anything  or have a good day nothing. I should not have expected  it because  I  wasnt greeted walking in either.

Me & my son visited this store last night. I spoke (2) two employee & they was No help & didn’t know anything. Also, I was discussed when the young man with the dreads he was showing his royal blue underwear. This is an embarrassing to the store & my son besides other customers. Who wants help from anyone with there pants down. I will not be visiting this store anymore. The security guard was on his phone. Poor, poor services on both end.

Okun Brothers Shoes

I wish I'd gone here first!
I needed new boots.  Wolverine no longer makes the model I like.  Twice, I tried buying on line but returned them twice for poor fit.  I found some I liked at both Blain's and Tractor Supply, but neither had my size.
So I Googled "Kalamazoo work boots".  Fortunately, the search returned Okun Bros Shoes in downtown Kalamazoo.
They have lots of boots to choose from.  Darius is very knowledgeable and asked great questions to narrow the selection. Each boot that looked promising was available in my size!  I found exactly the boot I was looking for and the price was fair.
If you are looking for quality work boots, go here first.

My husband and I found this shoe store by happy accident-we were walking by, about to cross the street, but a glimpse of the interior pulled us in. Five minutes later, we left. I had the perfect new winter boots on my feet, our bank balance barely dented because of the amazing sale price. A wide selection of superior brands of shoes and boots. We were especially pleased to see how many lines they carried that are designed for multiple service/hospitality industries. The staff is friendly, knowledgeable, the right balance of customer service and people skills. We felt helped without getting a sales pitch. As a former salesperson I found this very appealing...I am wearing my Keen boots as I write this. Support this longtime local business; you will have happy feet.

Was unsatisfied from the beginning.   Took almost 2.5 weeks to get a pair of boots in (I called another store and they could get the same boots in a matter of days).  Customer service was definitely lacking (until I informed them I was going to go to the other store instead).  Will never get any of my business again.

Chip was very helpful to us. He actually listened to what I needed, paid attention to how I walk and stand and helped me find the perfect shoe. I highly recommend shopping here for quality shoes and top notch service.

Had a great day experience it was my first time in and I was looking for a steel toe boot. They have a nice selection and they were able to find a boot to fit all my needs and answer all my questions. Chip helped me out for almost an hour he was super knowledgeable and helpful. Looking forward to going back and highly recommend.

Corey's Bootery

Great shoes and service!  The people who work there always take good care of my husband and me.  On our last visit, Nick Parker helped me buy new tennis shoes and was happy to order a pair for me that they didn’t have in stock!

First time customer and I must say they are now my go to shoe store. James was very helpful and made sure he knew my needs and found the best shoe for my feet. Would highly recommend them especially if you need knowledgeable and professional care in footwear.

Chris was extremely helpful and knew exactly what was happening with my feet. Was able to try on multiple shoes to see what worked best. Will definetlt go back!

Stopped in for some steel toes and ended up walking out with some amazing Chippewa boots that have set a new standard in the ways of comfortability and style. They are unparalleled in my opinion. The guy that sold them to me, (wish I could remember his name) knew what he was talking about in recommending them. My feet, legs and back thank you profusely, my dude.

Corey's did an absolutely incredible job restoring my favorite 15yr old Birkenstocks, they look brand new! It's like they were repaired by actual cobbler elves.

Cook and Love Shoes

SKECHERS Factory Outlet

It has been a disappointment the past few visits. Inventory in my common size has been low as well as selection on newest models.  Pricing is not discounted as expected for a factory outlet. I have better luck buying Skechers Shoes in my size at a better price at my local Meijer Stores. 🤷‍♂️ The Truth.

I love love love Skechers. I was trying to get my hubby on board as the comfort and ease of use are unmatched (IMO). Unfortunately, not one staff member approached to help us. No one attempted to help hubby sort out the mass amount of styles and types of shoes available. Maybe it's not the "Skechers" model of business, but you would think some personal attention would be given.

I never have any issue finding shoes to buy. The team was very helpful and nice

Extremely helpful and knowledgeable staff.  I came in needing a pair of work boots, and they directed me to their collection, pointed out the different features of each, made suggestions depending on what I needed them for, and looked up sizes to make sure I had a good fit.  When they didn't have my size, they ordered some free of charge right to my door, and explained the return policy in case I needed it.

5/5, would definitely recommend!

Good selection, but I felt quite unwelcome, almost as if I was intruding on staff time. I left without making my planned purchase and bought another brand online.

Earth Walk

We had an amazing experience! We got the Hoka Clifton 9 and spun the wheel and won a free shirt!! Worked out perfect for my birthday!

I have always loved shoes.  It’s been hard on me, not being able to wear my cute shoes because they hurt my feet and cause ingrown toenails.  I recently got a new job that requires me to park half a mile away from my office.  I like to walk it whenever I can because I need the exercise. I’ll be 50 in April 🫠 and I need to do all the right things going forward. This was just one step; I bought two pairs of shoes at Earth Walk that have made a HUGE difference in the way my feet feel. This pair might be the single best pair of shoes I have ever owned. The salesperson was also very helpful. I recommend going to Earth Walk where you can try on the shoes IRL!! There’s no substitute for that.

Sarah took great care of my wife and I when we visited here. She took the time to show us different types and even suggested different sizes based on the shape of the shoe. My wife and I both got new shoes that day. My wife got a new pair of Hoka and I got a pair of Altra Olympus with a footshape. Very comfortable!!  This store has a great selection of comfortable shoes for men and women. Shop with confidence.

Samantha was our sales associate. Very efficient and knowledgeable about the shoes! Nothing ended up fitting me so she found a pair in their catalog that she thought would work. No obligation to keep them if I don't like them! I ALWAYS have trouble finding a good fitting pair of shoes, but I think these will work just fine! They are expensive, but, for me, well worth the price!

Mieras Family Shoes Inc

This used to be a great place!   Now the grandson who is manager is a total jerk.  I drove 100 miles to pick up shoes that were the wrong ones, even after calling twice to verify.   When I told him I had better things to do than driving 100 miles, he said HE had better things to do than listen to me complain and told me to leave the store or he would call the POLICE!!!  I did nothing wrong and was shocked to be treated this way!   I have never been treated this way in my  76 years!

Miriam at the Leonard St location is wonderful.  She takes time with her customers and finds out what they want.  I have problematic feet and she did everything to find the right shoe. She is caring, personal and professional. Very few stores like this anymore....real customer service.

Fantastic service!! I'm from out of town and desperately needed new shows to change out of for a wedding I was attending. Sophia helped me out and found a beautiful silver pair to match the dress I was wearing. Amazing staff all the way around. Pleasant experience and a great team of kids. Such a positive experience and I can't thank Sophia and the rest of the gang enough!!

Awesome service!  Went above and beyond for my dad who has limited mobility.  Actually offered car side service for him.  We picked up 2 great pairs of shoes, the young man that helped us was great! Sorry I forgot his name.

Always pretty good customer service… not the most attentive but it’s a family-owned place so I always give them my business. They do seem to have fair prices. Smaller store so not much selection but they do carry the most popular models of most shoe brands.

I'm only giving them a 3 star rating for the fact that occasionally they have better prices than competitors.

Customer service wise it is very hit and miss. My most recent visit to this location I needed assistance locating a product that they supposedly had 7 of in stock. After looking around to find no associates nearby, I called the store and told them where I was in the store and needed assistance. The employee on the phone was to send someone to me. Several minutes go by, and no one shows. Amazon got my business that day.

This store management’s has the worst ATTITUDES. I stop coming here but last night I was headed home and needed to pick up an item. I witnessed leaving a Co worker speaking to another co worker badly. I felt sorry for the young lady you can tell she was frustrated and as I listened I can her the young lady to whom I guess supposed to be over her she didn’t know she had to tell her she was gone and she continued to say she never closed so she didn’t know. But the lady whom was speaking to her continued to be disrespectful instead of explaining to her. That’s what she was supposed to do and let her if she closed again to get with someone in management to let them know. This target feels like an unpleasant visit to Walmart. The employees needs to learn communication skills with employees and customers so unprofessional. No one deserves to be talked down to. I’m gonna take this a step further to upper management they can’t get away with the disrespect

I ordered items from online. Paid for them, got the text that they were ready for pickup. Keep in mind that these items were shown online and in stock. After getting there, I went up to the pickup location and wait for about 10 minutes. Then after conversing with the associate about my pickup order, she left. another 10 or so minutes later, she returned and handed me my order. I looked inside the bag, and only one item was there. When I asked as to where the other items were, she stated that they didn't have that item in stock. I explained that online it clearly states that they were, hence me ordering them for pickup. I asked as what about the $$$ I paid for said items. She stated that it would be refunded back to me. These items were for my baby granddaughters birthday. How disappointing. I found them at another store and bought them. This is the last time I will ever step foot in these stores.

I LOVE Target! Almost everything is clean, neat, and fully stocked usually. I love the nicer items offered and the higher quality along with a friendly knowledgeable staff! Highly recommend

This was another good Target location. The staff was helpful and knowledgeable and the store had everything that I needed.

The RedCard is an essential item when one shops at Target. 5% off everything adds up quickly. You are truly missing out on the Target experience if you don't have a RedCard. I don't even shop at Target regularly and I have one.

If there is one thing that needs work, it is their value brand (Good and Gather). It needs to up its quality by a lot. It pales in comparison to Kroger's and Walmart's.

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