Kiddie Academy of Frankfort

This is my second time posting this because KA took it down.
I worked at this location & my son had been going here with me. The director that was there when I started was so kind & awesome. However, not even a month into us being there I ran into a lot of problems with the teachers that were caring for my son. He is Autistic, he can sometimes be a little difficult to redirect. But there were a few teachers who treated him very unfairly. Ms. Raven yanked my son by his arm right in front of me within our first week of being there, because he wasn’t walking out of the classroom fast enough. I could hear her screaming at my son from down the hall (3 classrooms over) on more than one occasion. I sat down with the director & expressed my concerns immediately. They agreed to not have him in her room anymore but that only lasted for a couple weeks & then he was back in there. He had a hard time with diaper changes so they would give up on changing him completely instead of trying it a different way they’d just get mad, mark his diaper as “dry” & then change the next kids diaper. There were times I’d pick him up at 6:00 PM & his last diaper had been at noon. His teacher Ms. Alexis even put in his report one day that he “refused his diaper”, he was 3 YEARS OLD at the time. I was right across the hall & could have changed his diaper myself rather than him sit in his own urine. One day my co-teacher went into his room to check on him, his diaper had just been put in the report as dry but it was very full of pee. When she asked Ms. Frankie if he had a diaper she said “yeah, you can do that. You know how he can be a problem sometimes.” I had to go to the director several times about him not being cared for. After nothing was done about it, I took pictures of his diapers every day at pick up for 2 weeks. I emailed these photos to her along with a professional message, asking if we could sit down to talk soon. I was ignored for 2 days before I got to speak with her in person.
Not only were his diapers not being changed but my son was treated like a burden & a bother every single day. He was singled out from the rest of his class because of his disability. Ms. Jenny made a comment about my son in which she complained “we all have to DEAL with him.” She favorited the nonverbal Autistic child in her class then proceeded to talk bad about my son to other teachers even though he wasn’t in her class. Towards the end of us being there, there were behavior reports sent home with him every. Single. Day. When I clearly had expressed to all the staff that he was disabled. They did not accommodate him or go out of their way to make him feel included or cared about.
KA discriminated against my child & Ms. Dana even resorted to telling me he needed to go to a different school because they did not have any resources or PATIENCE to “deal” with him there.
I am extremely disappointed & angry with the way my son & even myself were treated there. He was talked to in ways I think were extremely inappropriate to speak to a child, even sometimes right in front of me. They made my son hate going to school when he used to love it. He used to be so excited to see his friends when we first started. But eventually he realized too that he wasn’t being treated well & he was anxious & upset every time we pulled into the parking lot every morning. Not only was my son mistreated but there were a couple students being neglected by their parents that the school knew about & did not report.
If you are planning on working here make sure you don’t bring your child with you because they treat employee’s children terribly especially if they aren’t “easy”.
Kiddie Academy,
Do better for disabled children. Care about all the children & not just the ones that are your favorites or that aren’t “difficult”.

after attending another daycare in the area & having a terrible experience in the preschool classroom, we didn’t think we’d send our kids to another daycare. Shannon made us feel very comfortable & welcome. Kim in the infant room did a wonderful job with our youngest & always thanked us for everything we were doing as parents. Sad to see her go but Madison did a wonderful job taking over the classroom. Marissa welcomed our oldest with open arms & helped her in the bathroom when needed (something the previous daycare told us they couldn’t do.) & she napped on the first day! Marissa is always doing such cute little activities with the kids. She makes learning fun! Our oldest no longer throws a tantrum going to daycare, she actually says she loves going to “school!” Our youngest is now moved up to the goldfish classroom & we absolutely love the teachers in that room! They are so patient & make the young ones feel independent. The curriculum really gets the kids ready for kindergarten, they’re actually learning in a structured environment (something the previous center lacked.) The communication at the office end is awesome, we are constantly getting updates about how our children’s day was. This daycare provides so many family opportunities during holidays & each month, they actually appreciate your family being at their center. They also bring in a lot of outside businesses that engage your children (karate & soccer just being a few.) If you’re thinking of sending your child to a daycare in the area this is the place to be! We couldn’t be happier! Thank you to everyone at KA, your hard work & love for the children doesn’t go unnoticed.

If i can give 0 star or even _ i will give it . Bad team and unprofessional. I called ashley and she promised me she will put my son’s name in the waiting list and he will start January . I asked her 3 time if she’s sure she was like yeah i guarantee you there’s nobody before you and he will start January .
I scheduled a tour and before 2 hours they canceled it and then she asked me to reschedule next week,  when I went they told me there is already people in the waiting list !! And we can’t promise you that he will start January !
I was really surprised and disappointed.

My son has been at Kiddie Academy for 3 years. He requires OT support. KA has been incredibly accommodating to him receiving this service and assisting with his sensory needs. The teachers all LOVE these kiddos and you can see it when you pick up and drop off your child. On my son's first day, the teacher gave him a big hug and all the kids came up to him saying, "Hi!" and sharing toys with him. These teachers not only teacher a curriculum that aligns with common core state standards (for all you educators out there!), but they also teach the social/emotional skills that many other facilities don't teach. Even during the 2020 shut down, these teachers provided parents with activities for the kiddos to do. Their app is great at communicating the food my son ate (or didn't eat), what the activities of the day are, fun photos of him playing, and diaper changes/potty breaks. I'm glad I chose KA and my son is happy to go everyday.

My husband and I both believe Kiddie Academy is one of the best daycare/preschool in the entire area!! Their curriculum and structured learning programs ensure our kids are not only playing, socializing and having fun, but learning in fun and creative ways as well!! We are always amazed at the ingenious projects our kids are doing every day to help reinforce whatever they are learning that day or week… A lot of them disguised as fun, while teaching our kids. The teachers and staff genuinely care about our children and our family, and treat them as if they were their own. We’ve always felt a part of the Kiddie Academy family and would recommend them to anyone who asks!

Kiddie Academy of Arlington Heights

Kiddie Academy has been a great place for all 3 of our kids to learn and grow. Our youngest is currently enrolled and is on the Autism Spectrum and the staff has done an amazing job helping him to adjust to the daily schedule and finding creative ways to communicate with him. When we come to pick him up at the end of the day he does NOT want to leave, which speaks volumes to how much he really enjoys his time here each day. Thank you!

Kiddie Academy Arlington Heights is great! Our 3 year old is learning so much from her wonderful teachers, and having so much fun with all the art projects, dress up days, and other year round activities.
Our 8 month old is thriving from the love and attention his teachers provide.

We have had all 3 of our kids come to Kiddie Academy of AH at one point or another. Our 4 year old is currently attending and loves his classroom teachers. They are attentive to his needs and meet him where he is at. All the staff knows him and he knows them. Thank you for what you all do.

Highly recommended!! Ever since my little one started she's been more vocal and have learned a lot of new things. And she loves it! The staff and teachers take good care of everyone and communicate accordingly. How we wish we could have found them sooner!

I had both kids in Kiddie Academy of AH and it has been the best daycare we have tried so far! Quality of food (they use some organic options), very organized, clean, caring and professional. I'm so sad that I had to move my daughter because it is far from our house. Highly recommend!

British Swim School at LA Fitness – Round Lake Beach

We have been taking our son for lessons the past month & they have been great! We were unsure at first since he started at 3 months but he is very relaxed in the water & advancing in what he can do with each lesson.

Lessons have been amazing. We had some scheduling issues due to cancellations last month, but my son learned so much more compared to lessons we’ve gone to in the past at other places. We are glad we stayed even thoufh we were a little frustrated last month. We strongly recommend it.

We have had 2 children swim through BSS in RLB and both experiences have been fantastic! Communication is fantastic and the instructors meet my kids where they are at. Thank you to Victoria and Jackie, they are both fantastic instructors! ❤️

We’ve been swimming here for awhile now. My kids have learned alot past year. There were some cancelled lessons which was annoying, but we were given make ups. Its been far better than other place we’ve gone to last couple years. 👍🏻

Both of my daughters have learned to swim with BSS and it has been an amazing experience.  Both were very hesitant to do anything in the water, but the coaches have used the perfect blend of patience and challenging my daughters to push past their fears.  We currently swim with Coach Skyler and my daughter's adore her.  I can honestly say I don't know where my daughters would be (swim ability-wise) without Skyler's guidance as their coach.  I can't recommend British Swim School and Coach Skyler highly enough!

Kiddie Academy of Countryside-La Grange

School of Rock

My son is ten, and he’s played guitar at School of Rock for two years. He’s had several teachers, and they have all been incredibly helpful and talented and all have the gift for working with kids. He’s also in one of the bands, and those shows are beyond awesome. If you’re a fan of roots rock, classic rock, and alternative you will appreciate the choice of music - from Little Richard to Green Day.

When our son expressed an interest in drum lessons, we looked at several options. One of our neighbors is a seasoned session drummer, so we considered private lessons with him, along with a couple of programs we'd heard about through friends. We decided on School of Rock, and have watched our son's love of music and drumming skills grow beyond our expectations.
His drum instructor, Bry, has been patient, enthusiastic, and always models professionalism. The whole staff is impressive, not just as talented musicians and performers, but in their dedication to the students. Great communication with parents, too. The shows are fun and it's been a joy seeing how much he progresses from season to season. We've never regretted our decision to go with School of Rock. Highly recommend!

My kindergartener has a great time! He loves making music with the teachers and other kids.

Staff at School of Rock is amazing and very attentive! My daughter enjoys attending vocal lessons each weekend! I am very appreciative of their skills and how much my daughter has learned about singing!

I feel like this program has given my child more confidence outside of school. Something she can excel in that isn't driven by academics or testing. I also feel like the instructors and band directors are great at what they do and the organization as a whole is run really well. We hope to see her with School of Rock until she graduates from HS!

Kiddie Academy of Mount Prospect

First time Mommies and Mommy stayed home with baby boy for 10 months. One of the toughest decisions made to date was to enroll him into daycare. The nerves were met with reassurance and it’s been a joyous adventure! Baby boy is enhancing his motor skills, developing social skills, gaining even more knowledge, learning ASL and Spanish. The entire staff, not just his teachers, make you feel welcomed and supported!

It took a huge leap of faith to leave the school our kids were at since they were 12 weeks old. After touring KA of Mt P, I got emotional realizing what my kids were missing out on. We made the switch to KA and have been so thankful everyday! Our oldest has been challenged academically every single day (he is a sponge who loves learning!) and I am so impressed with what he comes home telling us everyday! Our youngest has developmental delays that require modification of content and lots of patience, love and grace from his teachers. We have felt so supported by the directors and teachers and I can’t believe we didn’t switch sooner! The academic standards and character development we see the kids working on daily plus the amazing outside time they get mixed with supportive teachers and directors has been an absolute win for our family!

First time parents of twins and finding a safe and welcoming daycare wasn’t easy. We LOVE the Kiddie Academy of Mount Prospect. The staff and facility are exactly what we needed to feel comfortable leaving our little ones.

I can’t say enough about how great Kiddie Academy Mt. Prospect has been for us and our daughter. The quality of care has been excellent - I was nervous bringing her to daycare when she was only 4 months old, but that feeling quickly changed. Her main teachers (Miss Rhiana and Miss Kari) are wonderful, as are all the other teachers who care for her. She has clearly bonded with them, and we love getting regular photos and videos of the engaging activities they do with the children all day. On top of that, the administration is always responsive, caring, and so friendly. I’m so glad for our Kiddie Academy experience, and I wouldn’t hesitate to recommend this location to others.

My daughter started going to kiddie academy of Mount Prospect when she was 14 months old .
She loves going to her day care and her teachers are Always very nice and welcoming.
They are also very prompt in sending daily updates. We have at least 6 picture updates throughout the day which really helps me understand what my kid is doing in the daycare.
Overall it’s a very good day care and your kid will learn lots of things in a happy environment.

British Swim School of Tinley at LA Fitness

My daughter has been with the British Swim School for about six months. She has sensory issues and the swim school has more than accommodated her sensory issues and have taught her the skills to feel safe and have fun in the water. Her swim coach Grace is an absolute gem. The group size is consistent with having the right amount of attention and yet interactive to be able to learn from others. The time of lesson is also perfect for us. Their management and scheduling network and team have been great in understanding and responding to our issues and have had quick response to rescheduling. I have always received answers in a timely and professional manner.

Our daughter has learned so much and continues to learn a lot during her swim lessons! She looks forward to attending every week. This class has also built her confidence to be more interactive with others. We absolutely love our instructor Grace, she’s very patient and takes the time to truly get to know our little one and understands how she learns. Grace has a very welcoming attitude and is an awesome instructor. We also find it very easy to communicate with other staff members like Ian! Ian is very pleasant and always answers every question with a positive attitude. Ian makes scheduling a makeup class very simple and quick. We love this swim school so far!

My son & grandsons love this place. They are looking like real swimmers now. The instructors are patient and professional. I highly recommend it.

The program is great for children learning how to swim. The teachers are patient and consistent. My granddaughter loved it!

My daughters' instructors Irery and Bobbie are friendly, patient and knowledgeable about the class. In 6months of my older girl swimming there was a whole lot of difference only wish we had started her earlier. They  are both always excited on their swim days. Thank you for all you do Irery and Bobbie.

British Swim School at Vernon Hills Park District - Lakeview Fitness

As a new adult swimming learner, I am glad they started in my gym lake view fitness. I love British swim school staff especially Amanda, the best support any company could ask for, she reaches by text, call or an email. She responds and clarifies all your doubts. Very positive. Instructors are amazing. I tried Michelle and Elias. Both are good. I strongly recommend British swim school and one day when I become a swimmer all credit goes to British swim school.

What a total waste of time and money for the classes they offer! Stay away from it as much as you can. Your kid's movement will be restricted by the instructor all the time during the classes, he/she won't be able to learn the REAL SWIMMING. Besides, communication with them is a real disaster as they never answer your call plus frequent rescheduling of the classes. We left after 1.5 months' enrollment for our son, and we felt it was the best choice we made.

Lessons have been amazing. We had some scheduling issues due to cancellations last month, but my son learned so much more compared to lessons we’ve gone to in the past at other places. We are glad we stayed even though we were a little frustrated last month. We strongly recommend it.

We enrolled our son in Libertyville Swim Lessons in June. However, during the enrollment process, we were never informed that the class times would change when he levels up. Additionally, no one mentioned that we would need to attend some classes in Vernon Hills, even though we enrolled specifically at the Libertyville location, which is a 30-minute drive from our house.

My experience with British Swim School was highly unsatisfactory. The lack of communication regarding class time changes and the inconvenience of attending classes at a different location made the whole experience frustrating. Furthermore, the issues with the lack of staff, last-minute class cancellations, uncomfortable swimming conditions, and the constant changing of instructors only added to our disappointment. No-one picks up the phone when you call their number.. a tons of problem. The overall environment at the school was disorganized and unsettling for my child's education.

Based on our experience, I would not recommend this school to anyone. It is essential for schools to provide clear communication and consistent services to their students and parents, and unfortunately, British Swim School failed to deliver on these aspects.

We have been loving the lessons. Grace was an amazing instructor, and we are sad she left for school. We like other instructors, too. Overall it's been going very well.

School of Rock - Wolfchase

British Swim School at Lincolnshire at Staybridge Suites

We love British swim school! I have my four kiddos enrolled in the location in lincolnshire. Jackie is such an amazing instructor and I love the individualized experience. I see such a big difference in their swimming in just the few weeks that they have been enrolled!

It really depends on the instructor and your child, how well they work together. A seasoned instructor knows how to develop that relationship with the kids. My daughter fell in love with Jackie right away, although it took my son a few sessions to warm up. They are now both so excited to go swimming with Jackie and eager to do whatever she instructs them to do. I have seen significant advancement in my kids' water skills. The pool, however, is inside Stay Bridge hotel and I wish it would be warmer as an instructional pool. But still manageable. Jackie is also a great instructor for adult swimming lessons.

The instructor is good but the place where they conduct the lessons is not so good. The pool is highly chlorinated or HVAC is not working.

Sad thing is after we realized we dint like it.. they won’t refund but only make up class. If we don’t like the pool why would we want make up class.. hope they can give trial lessons before asking for automatic payments monthly.

Incredible teacher Jackie is amazing and so patient with the children absolutely would recommend to anyone looking to enroll their child in swimming classes!

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