Pizza Hut

This is a great location, the staff there is always friendly and very helpful. And I really do like that they always give me my military discount. Just want to tell the young ladies there thank you for such a positive experience and I am a repeat happy customer. Merry Christmas and happy holiday season.

This Pizza Hut is pretty good! Food was great staff was friendly. They also had a drive through which is also very convenient.

Pizza was not made well and as per my request. I am vegetarian and mentioned to use clear knife and board so no meat gets mixed up. My request was ignored and pizza had very strong smell of meat and I couldnt eat one slice and have to throw it. This is the 1st time I had issue with this store.

Always enjoy wings and a supreme pizza! Unfortunately, the Pizza Hut app is always troublesome, inefficient and frustrating - often give up and call in my order.

I ordered the epic dinner box with lemon pepper dry wings and received what looked like chicken nuggets with a lot of black pepper.

Hooters

So we arrived at 730pm. To watch  the game and waitress starts off telling us that she is having a bad day and that we should wait to order our food because we are overwhelmed do we want to order now or can we wait. I don’t understand in this day and time with this competition in the food industry especially wings department  and you are the pioneers of this industry can’t get your act together at this location.  The manager she  does not take control of this establishment and spent most the time up in the front instead of delegating the work force.  It is now 942 pm and no food has arrived nor has the manager even approached  to talk to the customers. This is unacceptable. @954 pm we got just a portion of our food. Look at the pictures and see they are not super swamped.

They were short staff, but the service never dropped. The food came out really fast. All I could say to this team is excellence. Best Hooters I been to in a long time. The staff was on Sat 7-15-23 at 5:30 PM.

Been going to this location since it was built.  Better than 30 years.  Still a family favorite.  Service and food have been up and down over the years.  Great manager in there now so the food has improved again service still struggling.  They used to have an awesome college program for the girls that kept quality charismatic attentive girls in there that made that place shine.  Program changed a few years back as did the wait staff.  Still, overall, a nice place to eat, drink, and watch sports.

It's been awhile since I have eaten here. Don't go here if you are in a hurry! The service was extremely slow. I ordered fried shrimp with fries. Everything came out cold! The fries were very bland and the shrimp were small and cold. The restaurant was not very busy. I will not be in a hurry to return.

On Wednesdays if you buy 10 wings you get 10 wings free. Plenty of free parking.

I went to pickup an order and the girl working there was awesome! She was working alone which I thought was completely wrong, had several orders on the board and was literally running to keep up! Add in an annoying customer that took like three minutes to order and she was happy as could be! Whatever you are paying her, it ain’t enough! This was on 11/11/23 around 830 pm.

The worst experience in my life time. Order a pizza and drove 20 minutes to pick it up and 20 minutes back and sat down and got ready to eat only to find out it was wrong so I called them and they transferred me so while still on the phone I drove 20 minutes back and requested a cash refund I that was a joke also I WOULD STRONGLY SUGGEST TO AVOID MAKING THE SAME MISTAKE I DID.

I always like this place for the dine in. Due to there's  less people. Except at dinner rush. I was so excited to see they now offer fries. This is a very common practice in Chicago.  So beside a local business, pizza hut now offers these delicious fries. They are awesome. The mens bathroom was really disgusting. 👎👎👎

The pizza was underdone both time I ordered from this pizza hut, gewy middle, crusts weren't different even though they charge more for one that we ordered and should have been crispier, & lack of flavor.

The employees set the tone for a great experience.  The food is good as well, but the people seal the deal for me.  Big Kudo's to Riley & Brandon on Broadway in IF

Worst Pizza Hut ever! I keep giving this location a try because my 11 year old daughter keeps asking for a pizzahut. But after today I will no longer come to this location. There is never a manager on site for any problems. This location only hires pretty much teenagers. The pizza that was handed to me tonight literally look like it was thrown together a slice by slice. And the dough wasn’t even cooked all the way through. I asked for a manager and no one was available.

My pizza was delivered on time, 25 minutes after ordered. I paid for extra toppings, I got extra toppings. Pizza was not greasy. Delivery driver was nice. 5 ⭐️’s Great Job

The staff were rude and unpleasant. The first person saw me and walked to the back. Second person comes out sees me, no greeting or anything then finally decides to ask "did I have an online order". You shouldn't want people with this kind of attitude working in your establishment. We are all going through things but when you have a job to do, you are supposed to do it to the best of your ability. Only thing good was my pizza.

Went to pick up an online order. They ran out of large pan pizza dough and substituted 2 mediums for my Super Supreme. These pizzas were AWESOME! Perfectly cooked and covered with toppings. One of the best pizzas we’ve ever had.

Ordered a personal pan pizza that was way over sauced and taste was so terrible and overwhelming that i couldn't even eat the pizza. So much sauce that the dough was either uncooked or overpowered by the sauce. I ordered it for my lunch and I wouldve called to get my money back or replacement but they were closed by that time

Online ordering was fast and easy!
When I got there the guy at the counter was nice and friendly. When I got the food.. the pasta was really dry and it wasn’t what I hoped for. It doesn’t really got that “ flavor” I was looking for. I also ordered the BBQ pizza with pork, bacon, and onion.. let me tell you that pizza was FIRE! the best I’ve ever had 10/10 with that pizza.

11/22/23 UPDATE: The app doesnt work at all anymore. Every entry ckmes across as unavaila and le or error. So i used the website to order. That went smoothly. However, an hour after our order was to arrive it finally shows up and half the order is missing. The one pizza that arrived was ice cold and the cheese sticks were covered in bacon that nobody will eat. Driver said she would have the second pizza made and delivered. 25 mins after she arrived and we are still waiting. Food and service is severely lacking these days.

2 yrs ago: Fast and accurate delivery! Exactly 20 minutes from order to first bite! Driver was very friendly and left our pizzas exactly where I asked, and waited until he saw me coming to the door to pick them up before leaving. Our order was simple but they got it right and didn't forget the extra dip that we requested. Well worth the tip!

I will NEVER order pizza from this location again. They literally just through some pizza together and delivered it to me. I ordered regular hand tossed cheese pizza and buffalo chicken. I received my order with the sauce from the buffalo chicken literally poured on the pizza and the cheese pizza had sauce caked up on the crust it wasn’t even spread out. I called and they said “Well that’s how we make our pizza” since freakin when?? Yea poor customer service to go right along with this poor put together pizza smh

Horrible experience yet again. Called order in and was sent to a call center where we were told delivery would be 30 mins. Ordered cheesless pizza like we always do and plain breadsticks. After an hour of waiting drove to location to ask about our order since we couldn't get thru to the store. Once again call center took our call. Got to store and was informed our order was already dispatched and couldn't give me a clue as to when. Waited in parking lot for awhile and watched a couple delivery drivers come and go so went ahead and went home. Another 45 mins past and finally got our delivery. It was a delivery driver I watched leave the store. Food was ice cold, wings were not hot. Pizza was wrong and breadstick was incorrect. Only reason we ordered was Marcos told us they had a 2 hour wait. This store needs to fix their issues as this isn't the first time and have lost our business.

Don't use a call center as this leaves consumers in the dark.
If you are slammed stop accepting delivery and only do carryout.
Consumer interaction is poor, no apology, no let me call and see where driver is, (wait the pizza was still in the store).

Do not order from here! Or any other Pizza Hut. An order of 2 medium pizzas, 2 orders of wings (1 traditional,1boneless) and a cookie, over $71!!!! 19.97 before tax for 12 traditional wings?!?!?! $1.66 a wing. Oh and everything was cold on arrival. Search other pizza places.  DO NOT WASTE your hard earned money here.

The food was great! They have a new menu, the waitress was the only one and she didn't have anyone waiting long. They had a Wednesday special running for BOGO wings, and the Buffalo shrimp was really good.

Went in for Wing Wed. Was seated without a menu and waited for ever for my food. Place had only been open like 30 mins. Server wasn't super attentive but hey kinda busy so I let it slide. My food was ok but won't be back anytime soon. Lemon pepper was all salt. Where was the pepper who knows. Dayton were good though. Do wish I got all flats like I asked for but it is what is is.

You can get better wings else were:
Crickets
MK Wings or even Tenders will leave your more satisfied. Left a horrible taste in my mouth. Salt lingering all day. Cant put a 0 in but 0 out of 10 for me.

Enter at your own risk.

I bought 20 wings on Sunday before the games started. The initial order online was seamless, but the bartender was a different story altogether. She acted as if I was bothering her and pulling her away from one of her patrons she was flirting with when I arrived to retrieve my order. She was bitter and outright nasty. To top it off, I only received 18 of my 20 wings. I'm sure working at Hooters is tough, but most people can count to 20 for a basic order. I am not happy that I didn't get what I paid for. Go elsewhere. Wing Stop is a good start.

Just enjoyed a nice Sunday lunch with my hubby. No wait, lovely servers and yummy food. It was a very nice experience.

Very slow night, however food not freshly cooked to order , not at proper temp, fries need to be hot. Stinky restroom, dirty restroom sink and floor. Poor management.last visit was six years ago,I remember why I haven't been back now

Jason was awesome he was very professional took care of my concerns and executed in a timely fashion. He made my customer experience well worth it. Jason is the reason why we come to the locate Pizza Hut customer service was Phenomenal!!!

Every time I try to order from this place, they literally don't deliver my order, and don't answer their phone. They either hang up on me, or put me on an unending hold and never answer again. How do they even get away with this? Pizza Hut better refund my order money I paid...

Our order was placed at 4:17pm, they started making our order at 5:17pm because I called at 4:40pm when our order was supposed to have been delivered. They hung up on me when I called, very unprofessional! My order arrived at 5:50pm with door dash and it was cold pizza with soggy crust, cold fries, hard bread sticks and cold pasta. Issue was not resolved nor was a refund even offered. Never ordering from them again and I don't recommend anyone to waste their money on this pizza hut location! Pictures are just to show what was ordered, don't let it deceive you. Looks good over picture but it was not good at all.

I turn in an order only to realize the website for some reason changed from delivery to Carry out, so I attempted to call and get it changed to delivery. The first attempt I was on hold for over an hour. The second attempt they put on hold AGAIN after I said I just wanted to cancel the order. Poor customer service

The last 3 times I called in an order. For a Supreme Pizza… Very disappointed. Soggy crust. Toppings very poorly distributed. I LOVE Pizza Hut! I’ve taken my business elsewhere.

The Honey Baked Ham Company

Love the food and the place. Nothing bad to say about the help.  But I went there with a $9.00 coupon and ordered a meal and it was over $16.00. Plus the cookie is no longer part of that. I'm officially done. You can't keep using inflation as an excuse. It's tiresome. Good knowing you.

First of all the service was spectacular! The man was friendly and shared his knowledge with us to help us choose the best ham for our needs.

We moved from the Phoenix area to Michigan 4 years ago. We bought honey baked hams for holidays and for our employees every year. Moving to Gaylord, we missed that tradition, until now. We just recently learned about this place.  Woot!

The flavor of our honey baked ham was delicious!
We will return, see you next time!

I really don't understand why it is so difficult to follow a customers request. I waited a half hour for a co worker to go get our lunches for us, she got back and they had made my sandwich with Mayonnaise which we specifically asked them twice not to do. I am now throwing my lunch in the trash and will have to go without lunch today. Thanks a lot!!

Way way way overpriced. $42 for a smoked turkey breast. I dont think so.

Absolutely insane how expensive this place has gotten. Over $40 for 2 boxed lunches (added bacon to 1 sandwich), a tiny cup (3 oz) of potato salad and 2 cookies that are NOT included in the box lunches anymore.

Still one of my favorite chicken joints. Sure, everyone has heard about the wings but they have much more than wings to offer. The chicken sandwiches are giant, the burgers are tasty. They even offer seafood including crab legs and shrimp. They offer daily food specials, have a tremendous bar and are definitely a great place to watch sports events. The service is great, the beer is icy cold and the girls are both pretty and competent. As Always, Enjoy!

What a truly amazing and wonderful experience for a late lunch. Arrived mid afternoon and there was a small crowd, service was excellent and the food outstanding. A plate Hot Wings, should have gone with the Three Mile Island, next time, and a wonderful Buffalo Chicken Sandwich, dressed, and topping of Bleu Cheese. Excellent Choice. Caitlin was such a great server and Jen was a superior manager. I felt really welcomed and comfortable almost like home. On to the other details... Handicap Accessible and Plenty of Parking. Easily seen from the Road. Children welcome and highchairs and booster seats available. Outside patio as well. Plenty of Screens with all sorts of sports and other various programming. Well stocked and an amazing bar to boot. Highly recommended. Definitely a repeat.

It's our first time and everything is good. The fried pickles was awesome and the rest of the food we ordered.

4/7/2023.  Philly cheese steak was on point and thank you Nyla.  You are awesome 🤗😊☺️.  This location gets 5 stars today.

3/23/2023.  Much improved, Abi is always the best. Food is hot and fresh as usual.

Improved Hooters... Wait, staff, much more exciting now with some new hires.   Menu's are now clean... tables and floors are clean.  For a Wednesday night, average traffic and not as many locals just hanging out chatting with the staff or distracting them for a long time.  My order was taken very quickly, and Abi, shout out, is a great waitress.  Bar had some good traffic.

Food is hot and prepared properly 😋
Definitely get the naked wings.
Certainly get the waffle fries.. so good~!!

For a bar food restaurant it was very improved.  There is plenty of TV to watch if you are interested in sports.  The music selection was even better, country, rock, 80's so I enjoyed my stay.

I will be returning as now you have earned 4 stars.

**A special thanks to the owner for making Hooters more enjoyable.!!!

Got the 4 piece adult chicken tenders. I'm not sure what chicken they use here, but it's definitely chewy...like, rubbery? I sent it back. Plus, the tenders weren't breaded like they used to be, they are very similar in size and form of their chicken tenders on the kids menu. My mother and husband ordered the boneless wings and agreed that the chicken had a weird texture to it. We haven't eaten here in probably a year, and can say it's definitely changed, for the worse. P.S.. the seats were dirty and the menu was gross. While the service was good (not sure of her name), we personally won't be back.

Food was amazing, I was greeted at the door an employee even opened it for me, quick and easy amazing atmosphere

Alexis was amazing she gave us a deal on ham and 4 sides the atmosphere was friendly and welcoming.

Tried this place out for lunch today, got Ham Classic meal, potato salad was solid 4 out of 5, Ham sandwich was pretty good, it was on a croissant, everything on it and a mustard, it was simple, sweet and filling. Unfortunately they didn't have any soups, that was disappointing, if your gonna have sandwiches you gotta have soup! Price is good compared to neighboring restaurants. Definitely cheaper that Five Guys next door, and probably a healthier option anyways. All and all it was good. Would definitely stop by again sometime hopefully they bring back soups for the lunch menu.

Friendly and helpful!! Love the boneless smoked turkey for any and all occasion!! My husband doesn’t care for turkey and I only eat meat 3 times a year and we love the smoked turkey!!!

Overall: great place to have lunch
Pros: great selection of meals, including the honey baked sandwich.
Sides like broccoli bacon bliss is very good.
Customer service is good.
Plenty of Room to dine in.
Con: the only issue I had was ordering food through door dash, my sandwich was soggy. Wouldn't recommend getting it delivered.

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