Steam Shark Cleaning Services - Illinois

Dave and Beth did an amazing job cleaning our carpets, area rug, and our wood floor! We were in a hurry to get our house on the market, and they graciously came out on Memorial Day, which was a huge help. Besides our carpets needing cleaning, our wood floors looked dull and had some light scratching here and there. I figured they would need refinishing to get the scratches out. But Dave said sometimes cleaning and polishing them takes light scratches out. His quote to clean them was a fraction of what refinishing would cost, and we figured it was worth a try.
It was unreal how much better they looked afterward! There were actually layers of wax on the wood floors from the last homeowner, and no amount of cleaning on my part had done anything about it. I didn't even realize that was why they looked so dull. The floors looked beautiful when they were done, and I almost couldn't believe it, but the scratches were gone! When our realtor came over the next day, our wood floors were the first thing she noticed. She was really impressed, too!
Dave and Beth were professional and friendly; their work was thorough and the pricing reasonable. And the results are beautiful! Highly recommend!

Dave and Beth were very professional, knowledgeable  and hardworking—we were very pleased with the results. They were responsive when we first reached out and provided a good quote. We will definitely use them again-probably on my parents home.

Very pleased with service. Came out to assess damage from flood. Was honest in that they could do no more than what I did. They did not charge for the service call.When everything dried out, I called them back to clean the carpet, which was stained from the water damage. Cost to clean was fair. Had some staining that resurfaced. Company came back out the next day and corrected the problem. Could not ask for more from them.

Dave and Beth did an AMAZING job CLEANING AND SEALING THE TILE in the patio, garage and all throughout our house. They removed 20 years of wear and everything looks sparkling and fresh, fantastic, like brand new. It all looks fabulous but I am especially thrilled with how wonderful the kitchen looks now. Cannot recommend them HIGHLY enough. We'd give TEN stars if we could. Their professionalism and experience can't be beat. We'd hire them again in a minute.

Husband and wife team that came out on the initial call. Very friendly and knowledgable about the job and even offered some tips for future reference to my floors. Scheduled cleaning and they were there 10mins early. They did another walk through prior to starting verifying no changes. The husband and wife team worked very hard together going through each area of my house and concentrated on tough areas without me saying to do so. This is my first experience with tile cleaning and would be happy to say I would use them again and recommend them to others in the future. They do offer other cleaning services, but I only went with the tile cleaning so it is what I could speak about. They made my tile look as good as it did as when it was new.  Very happy with outcome.

Chem-Dry of Stratford

We use Chem Dry of Stratford on a regular basis for carpet and upholstery cleaning.  The technicians are professional and do high quality work. They are careful when moving things and are diligent in their work.  Prices are also reasonable for a fresh clean of items.

I am a repeat customer.   They do a great job every time.  It was a pleasant surprise that the price did not increase since last year.  So many businesses raise their price a lot.   My carpet looks great.

Tony and Mason showed up (super pro btw) have the house a look over and quoted a very fair price.

Got started right away and bam! The carpet was like brand new. I assure you it is worth everything with the quality they delivered.

Such good dudes!

I have been using Chem-Dry for years. When my guy retired, I called Chem-Dry of Stratford. They came when scheduled, very polite and did an excellent job. They are now my go to location.

Easy to book appointment online and received a cost estimate at the same time. Tom responded quickly as I needed to change the appointment by one day. Cody showed up on time, walked the house and gave me some additional and reasonable options for the cleaning. He could not have been nicer and did an outstanding job. I highly recommend Chem-Dry of Stratford.

PuroClean by Browns

Matt and his team were simply amazing! From the minute they first called me to when the last fan was picked up, Matt and his team went above and beyond. From working with the insurance company to ensure coverage to removing wet attic insulation I was fully aware of the process and was communicated to daily! Highly recommend!! Thanks again Matt and team!

We had a water heater spring a leak over the weekend in our office.  When we arrived Monday morning we found that our offices were flooded.  I called PuroClean by Browns.  The owner was at our facility in 15 minutes.  15 minutes later he had his entire crew at our office moving stuff and sucking up water.  By noon he had all the water sucked up and was drying everything out.  They saved our drywall from being destroyed and most of our equipment.  These guys are very professional and know their job very well.  I would hire them in a second if I needed them again.  I was able to continue running my 3 businesses with no interruption because they handled everything so well.  They helped me with the insurance adjuster and has been there for every step needed to get our place back to 100%.  I would like to thank Marlin and Tony for all their help and their crew.  Great job guys!!!!!

The PuroClean team was GREAT to work with.  We were out of town when our sump pump decided to go out and by the time we arrived home,  all the contents from our finished basement were neatly packed into a storage pod and our basement was cleaned and dried out.  Although we weren't able to be at home during the process, the team communicated with not only my husband and I, but also with our family members back at home who offered to help out with providing access to the house in our absence.  Everyone is also very nice and professional.  Thanks again PuroClean!

I used PuroClean for water damage in my basement. Matt went above and beyond to ensure that the job was done right and for a great price. This company is first class.

We had issues with our basement leaking and they were very quick with their initial service. They added another sump pump to the basement and tile in the ground. We THOUGHT that fixed the problem until it started again and we called them again. They added more tile a week later after finally getting ahold of them. We have tried for 3 days to get ahold of them now since it is leaking AGAIN. My fiancé got ahold of someone on Saturday and they said they would have someone call him and still have yet to hear back. I called again yesterday (Monday) to get told someone would call me and I’m still waiting. It’s frustrating paying someone that much money to still have the same problem and keep forking over more money to fix the same problem while trying to sell our home.

It is now Thursday and still no word back. Had another company come in to fix what they did...

I have in fact reviewed the correct company... we’ve tried reaching out. Company located in Wilmington. Spoke to Matt originally who did the work at our home.

The Maids in the Southwestern Suburbs

I love The Maids.  They are wonderful.  They clean everything.  They were so friendly and did a professional job.  My cabinets look like they are brand new.  No one in my house could believe how clean it was.

Awesome experience!  The “Green Team” showed up on time and everyone was nice and friendly! - to my dog too!  They did a great job cleaning and my house is now ready for the Holidays!!!

We have The Maids come in once a year currently for a deep clean and they do an amazing job! We had Rosi’s Yellow team today and she & team were fantastic!

Our team- Rosi, Prisma, Temoc and Camila did an amazing deep clean on our home. It is literally spotless. They even folded our hand towels into little animals like you would see at a fancy hotel! I really appreciate that they didn’t just dust around anything, they really picked everything up and got underneath it and put everything back nicely! We’ve been disappointed with other cleaning companies before so it was such a wonderful experience to get exactly the outcome I was hoping for when hiring professionals! Not to mentioned the whole team including Lisa was very friendly and communicative.

The team of angels who gave my house a deep clean were such huge a blessing to me and my family. I recommend anyone to try “The Maids”, you will be so happy with the result.

A OK Chem-Dry

Andy and Jason were great, super nice, did ab awesome job cleaning our carpets, was a fast and easy process with fantastic results!! And most important to me is their company does not use toxic chemicals in our home! Thank you Andy and Jason for a job well done!

Scheduling was very efficient.  Arrangements very clear and the tech was on time and ready to go,  Details of services and costs were very clear; various options explained.  Paper work done and the work promptly done.  Tech was very efficient.  Questions asked regarding approaches to cleaning and were carried out as agreed.  No waste of time.  Organized!  Was in and out with no delay--obviously pre-thought on ways to approach the various steps.  Tech was a very nice young manner and he conducted himself in both a personal and professional manner.  Nice to have him working in the area.  KUDOS!

Jonathan did a fantastic job cleaning my carpets and couches. Everything looks great. He was on time and a professional throughout. Would definitely recommend and will use the service again.

Tremendous company. Andy is knowledgeable a great worker and personable. He made our carpets seem like brand new.

Jason did a phenomenal job. All areas he cleaned look like new. Would highly recommend this company and Jason.

The Maids in the Northwest Chicago Suburbs

I was a last minute customer and I worked with Jeff who squeezed me into their schedule. A team of 3 showed up and did an amazing job. We are really pleased with their work and that they were so accommodating because we were really in a crunch. A+

I had Lili and her team clean my house after moving out. I was completely satisfied with what they did! Every single room, closet, cabinet, under cabinets, were cleaned. Even the garage and the refrigerator in the garage looked great! Jeff coordinated all of it so I knew exactly when they were coming and also was able to tell him everything that I wanted done. I would use them again, no question.

We have had many different cleaning services in the past, but The Maids has proven to be the best. The thoroughness of their cleaning and attention to detail have been astounding. Very pleased with the quality of service and the social skills of the staff. They have been very nice! Management and staff have shared helpful hints with us to make our house more consistently easier to clean and maintain (e.g., their informing us that bath bar soap leaves soap scum that’s a challenge to remove, but using liquid body wash solves the soap scum problem — since beginning liquid body wash, no problems with soap scum!). Well done, The Maids management and staff! Oh, and they love our dog, too! (And he loves them!)

The Maids are AMAZING!! They came to clean my late mother-in-laws house and a contractor left a "present" in one of the bathrooms. The owner personally went and bought a plunger to solve the problem. THANK YOU The Maids!!

Jeff, Jolena and team were very thorough. They worked around pets and grandchildren. They took their time cleaning, were very polite and courteous.
I would definitely recommend them to family and friends... my house hasn't looked this clean in quite a while!

K&T Chem-Dry

Superior service and superb results. And thrilled! Had little hope for the 22 year old family room carpeting that was long overdue for cleaning, but I shouldn't have worried. It was brought back to life and is like brand new. The technician was excellent in every way. I'll never consider switching to another company.

K&T did an great job and I was very pleased with the results. Nick and Al showed up on time and worked hard making sure surrounding  flooring was protected and carpeting was thoroughly cleaned. I would highly recommend K&T Chem-Dry to anyone.

My carpets look great & the techs are very professional and nice. They were also very timely with replies and showing up between the window time. I will definitely be using them again!

Always pleased with results from K&T Chem-Dry! Their professional and knowledgeable crew are diligent and respectful. I'd offer that they treat our home as their own. Hard working men go above and beyond to please and make us happy, which we always are!  You cannot go wrong with K&T and you cannot do better!

Very pleased with how our basement carpet turned out. We had over 1,000 square feet of carpet and stairs that had not been cleaned before and the guys at K&T did a fantastic job. It looks brand new again! They were on time and professional. I would definitely use again.

Green Clean Carpet & Air Duct Cleaning Inc

This entire team of people is so kind, scheduling was smooth and the pickup/delivery was convenient. Unfortunately the rug I had cleaned and repaired -looks- clean, but still smells like pet. They were going to reglue a few areas that popped up from the base and I was told the entire edge of the rug would be checked/repaired. Either the glue didn't stick or they did not do so because it's still coming apart. $200 is a lot to pay for a rug to come back still stinky and unglued. I left it rolled and wrapped the way it was delivered, and in the climate controlled bedroom for almost a week before unrolling it and laying it in the living room, so I assume it wasn't from wearing on it prematurely.

I just had my furniture cleaned.  I walked in the room while he was cleaning and there was water all over the floor.  I told him to immediately dry the floor because I did not want water sitting on my hardwood floors. I had to go through this 3 times with him before he finished.  I shouldn't have had to tell him to dry hardwood floor once and 3 was ridiculous.  When he went to leave, I looked and he had a hose draped over my planter destroying my flowers.  It appears that he has no respect for others property. The furniture is so wet he said 4 to 8 hours to dry.  I discussed this with a manager and he was extremely good to work with. He sent someone out the next day to see what he could do to help furniture dry faster. The manager agreed to give me a refund and was very apologetic. While the cleaner appears to need additional training, the manager definitely understands customer service. I would definitely recommend this business. Most businesses just blow you off if there is a problem, however, this business took appropriate corrective action promptly and my furniture now looks amazing.  Thanks Bill Shank.

I contacted green clean to service and clean my microfiber couch. 3 days later it was still wet. I contacted the company they never returned my call. I reached out to the tech (nice guy) he came and tried to fix the issue. He sanitized and dried my couch however it smells like mildew and whatever cleaning agent they use stinks. I'm highly upset that I have to deal with a smelly couch after paying for the service.

I received my vent cleaning service on Aug 4th 2020 after experiencing difficulty breathing and coughing after recent renovations.  The cleaning specialist, Sergio or Giorgio (I can't remember his name exactly) was very knowledgeable and professional. However, the service received wasn't exactly as expected.  Firstly, the cleaner didn't arrive in a company van as depicted in the photos. It appeared to be an unmarked older mini van. This was no big deal. Just not as expected.  Secondly, I may have misunderstood, but I was under the impression that the main vent didn't need to be incised or cut open to clean it but this was done. Again, no big deal. Thirdly, the company mentions several times that the service is mess free, which was not the case. I recently purchased the property after recent renovation so there was a significant amount of dust and debris from the vents and from the machine itself. I was told that the amount overloaded the hepa filter. I felt that the filter should have been changed between both floors. This was a big deal for me. Some of the mess was cleaned up, but there was still cleaning for me to do after the job. Lastly, the service is supposed to include video to view into the vents for a before and after.  I specifically requested that I be shown to the cleaning specialist. I was told that he forgot to show me. I'm assuming that he didn't want to or was equipped to do so, which I wasn't happy about because this was a service I was expecting. I wanted the service so I could better understand why I was coughing and having headaches.  Sergio did, however, show me certain items/pieces of metal pulled from the vents.  My coughing did improve. Though headaches persisted for weeks after. But, are better now after continual cleaning and use of the AC. I've attached photos to show the mess and the items pulled from the vent. I wanted to give this review because I was not totally satisfied with my service and to give potential customers a more accurate depiction of what they may encounter when requesting your service.

Alonso was the best! Very professional! Quick and efficient technician! I was concered about many spots and stains in my carpet. Alonso removed it all with no issue. Definitely would recommend to friends and family!

Chem-Dry by SS

The Maids in the Western Suburbs

We have been having The Maids clean our home for years. They are friendly, prompt and do very good work.  They are contracted to do our floors and bathrooms every two weeks and they always go above and beyond by arranging pillows on sofa,  folding blankets, wiping off counters and cleaning out our sink. We look forward to them coming because the house is amazing after.  And it is the same ladies each time so you get to know them a bit.  Cannot recommend highly enough.

I recently moved into a condo that looked as though it had not been cleaned in a year; there was a lot of grease build-up in the kitchen, dirt caked into corners... just disgusting.  I called the maids because they were the first cleaning service to come up on a google search.
This is an 800sf piece of property, so when I was quoted the cost and hours, for 4 people, I thought for sure that 4 people would have no problem killing the dirt.
Instead, they showed up 1 1/2 hours late, did a shoddy job, and didn't clean what I asked them to clean.  When I called to complain, 'Sharon,' the receptionist, made excuses for the team, told me I had to call within 24hrs if I had a problem (the cleaning was done on Friday, I called on Monday, after moving in over the weekend).  Customer service is horrible.  I sent pictures of the dirty kitchen cabinets and drawers they left (but charged me for anyway) I mean, there were spills and hair and crumbs, disgusting. Below is an exerpt from the email I sent:

It doesn’t really mean anything to me, as the customer, that you trust your team leader- the issue is that I have paid your company $214 for services which were not provided.  You mentioned that your leader stated that the kitchen was quite dirty, and that 3 people were cleaning it… this is precisely why I hired your company.  I was willing to spend the money, assuming that the kitchen would be cleaned.  Your response essentially says to me that it was too dirty for your company to clean appropriately- in which case, I should not have been notified at the time of service- not charged for services not received.

I ended up vacuuming and wiping out all the cabinetry and drawers myself- after I’d paid for your services.  I am extremely disappointed in the service I received- even more so due to the nature of our conversation and this $10 credit- which is a joke.  Your company has grossly overcharged me for a poorly executed job.

I was very clear in my expectations- but instead of saving myself time by hiring someone, I’m simply out $200 and have to clean anyway.

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