Banco BBVA

They are not very accessible when you need them, they want to solve everything with the internet that never works.

This Brenamiel Branch only uses the practices for deposits or payments and they are always available

All good, except that the AMBULANTAJE makes the bank look ugly, plus they don't even want to go. Please solve this problem, that instead of making the place look attractive, it takes away points.

Good service, shifts go by quickly, in general everything is good

Very good service, excellent attention and friendliness, always clean and safe facilities, as well as parking

Excellent. It seems to be the only Bancomer in this area, but the establishment is clean and the staff so far very friendly.

Good location for the Bank, the area is safe

There are always long lines to withdraw money, so take your time. I think it is the only ATM at that bank, you can also go to Bodega Aurrera and withdraw at the cashier with your debit card.

Very good service, in addition to having ATMs that have many services to avoid queuing so much at the window.

The day I visited there weren't that many people, and there are also small bills available, which is appreciated.

Terrible service from the reception person and in general from the staff of this branch. The ATMs to deposit are intermittent, so the lines become very long and although the windows are empty and could expedite the issue of deposits, they do not, because a minimum (22,000) is needed to let you pass even when you are a customer. And added to all this, the gentleman who is at the entrance has a terrible attitude to support the practicals since he prefers to go into the branch to talk and not attend to the doubts that people have at the ATMs and practicals, making the line turn larger and do not advance.

By the way, the cleaning lady supports you more than the bank staff.

Today I went to make a deposit, the person who was at the door did not help me at all, you know who was so kind to help ALL of us who were there, the cleaning lady, it couldn't be that the person who was more attentive in the service be her and not either of the two who are at the door, you have to have a vocation for service

Terrible service from the executives
They made me make 2 unnecessary turns at the entrance
And the girl who was in box 2 answers with a
"Again? "
Better use the ATMs
Updating
This branch is horrible today 6/6/23
I went and it turns out that they were left without electricity
Please, a bank forgets to pay for electricity
They should look for another manager or manager

BBVA Bancomer Square Mazari Oaxaca

Excellent service from the staff and its location is convenient for anyone who needs to make a withdrawal, there are enough ATMs.

The waiting time to spend with an executive is more than an hour and a half!!!! And they never attended to us

Terrible service, and you have to wait too long, more than an hour for them to help you even make a simple deposit

They do not have air conditioning as reported, they make you wait more than 1 hour with an executive when you are going to carry out a procedure of less than 5 minutes, people skip you according to policies

Terrible service, they take a long time and the executives are not capable of solving what is required.

Terrible attention from the two ladies at the entrance. It is the first time I have gone to this branch and unlike others I have visited, the service at the entrance is too slow, in addition to the fact that there are few staff at the checkout desk to assist. I was waiting just over an hour for the 6 turns I had to wait to pass.

Being a banking institution, they should have better attention from the person who has access to the facilities, they are providing a service, they are not being asked for a favor. When opening an account in the institution and having to go to do a procedure, most of the time it is not by choice, if they receive you badly and do not give you guidance (which is why they are there) they delay a procedure. Apart from this inconvenience, the people in the boxes are very helpful and efficient

Good service from its cashier and reception staff, and thanks to its application, taking digital shifts saves a lot of time in the long lines that are generated at the main door.
There are several ATMs that facilitate payments, deposits and withdrawals.
The branch has air conditioning.

There are almost always a lot of people and service is slow.

Super bad service, they gave me a shift with only 4 shifts to go and I waited more than an hour and my turn didn't arrive, it makes me laugh and get angry because there were 4 executives working, it's not possible, a terrible branch, slow and distracted

BBVA Bancomer UNIVERSITY

Lots of people, very slow service. The app does not solve everything, I need to upgrade my account and they never call me, I go through the entire process and they tell me to wait until the call is being generated with an advisor, time runs out and they never call me. I have not been able to do the process for the same reason. I went to the branch and every time I have been there there are many people and the waiting time is very long.

As always they only serve their acquaintances, they change the presentation and image of BBVA but the staff in this branch remains the same or worse, tourists and visitors do not waste their time in this elitist branch

I just want to know the number of the BBVA branch located at Av Universidad 139 Exhacienda Candiani, Oaxaca cp 71233

It seems that to be served by an executive in the branch you need to be known or a friend. If you are not, two, three or more people may pass by before they have time to provide you with attention, terrible service.

Always attentive, very helpful, they know how to resolve your doubts and concerns very well, like any bank, sometimes the line is horrible, but there is always the option of the two practices, very central location, without access for wheelchairs and the parking is by the street behind, and it is free for bank customers.

Hello, the Bank appears open and it really is not; I went on Tuesday, it was closed and the clients told me it was by appointment. I left, made an appointment, came back yesterday at 2:45 and it was still closed and the customers told me there was no service. However, it appears as “open” until 4:00?

Very bad experience at the ATMs; I made the payment to a Liverpool Visa card on July 7, 2020, the cashier gave me the receipt (I have it) and the payment was not reflected; I went to the branch and it is closed!! So? Who or how is going to clarify what happened to my money?

Good treatment from the executives, but the manager does not leave her cubicle because leaving there for her is going out into the street, while the bancomer phone line tells you something the executives tell you something else, in the end you only waste your time. Do you want to go quickly to your consultation? Touch the part of the screen at the top after taking a turn will give you a "special turn" and you will wait less

They always give me excellent service from the filter, cashiers and executives.
And if one uses the digital shifts of the application, you can have a preferential shift since you do it with a scheduled appointment.
All very well and ATMs and practical 24 hours

I invite you to visit this place since they serve you as you deserve and give you a solution instantly.

I give it one star since I can't give it zero, plus the air conditioning doesn't work, they themselves are involved with organized crime.

Terrible service from the """executive""" (director 1) arlet garcia, negative and despotic attitude, does not respect shifts and passes whoever she wants and acquaintances of her, arguing in the middle of the office with her colleagues, unpleasant.

Small but efficient, they should have all the windows open when it's a fortnight.

Excellent bank branch, very clean and quick service with human quality.

Good morning, be careful with the practices, they do not make deposits and they do not return your money either, according to what they follow up on when you report the case, but the response you receive is that there are no leftovers in the ATM, that is to say that they stole your money. Be careful because they don't even offer you apologies even though they steal from your face. Thief bank.

I was lined up for two and a half hours and when I passed they closed the door in my face, there were 5 minutes left to close and they told me no more when there were 10 people inside, bad service.

Apparently, they selected the slowest and most unhelpful staff as a requirement to work in that location.

Newly remodeled. Right on the coast. Very good facilities. To make a withdrawal from the ATM, ideal

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