Milenium Medical Center Costa Rica

This  medical center has a kind employee as i experienced with my first visit.

If you have the Sanitas app, you check in and get your waiting number there. Very simple and easy. I waited less than 5 minutes for my appointment for general practitioner and I arrived about 10 minutes earlier anyways.

This centre is completely incompetent. A week ago we made an appoinment with a doctor at the same medical centre for a particular breath test. When we noticed that they had given me the wrong instructions for the test preparation, we called to double check that my appoinment was for the corrrect test. We explained exactly what test I needed. The receptionist wrote everything down and checked with the analysis team. They said yes, I had the right appointment and the right test instructions (even though the instructions were obviously for a different medical problem!). After 24 hours of a special diet to prepare, I came to the centre and was told that they could not do the test - that they do not do this particular test at Costa Rica! I was so angry. We could not have done any more. This is not a problem of miscommunication - my partner is a native Spanish speaker. This is a complete lack of professionalism. No apologies either. I was left to have to make my own appointment with another hospital and I will have to prepare for the test all over again. Do not go to Costa Rica!

I was attended by Pablo and his colleague for an antigenic test .
They where very attentive and professional .
Thank you guys .

Never answer the phone for Panel medical doctor for visas

Centro Médico Sanitas Núñez de Balboa

my insurer (cigna international) has a direct billing agreement with this and other millenium clinics in madrid but they refused to accept a membership  card and authorisation code, instead demanding a written guarantee of payment. cigna assure me this was not necessary so i suggest the staff here inform themselves about this agreement!

I made an appointment by phone for my daughter and when I get to the center they tell me that my appointment has been canceled by the doctor because it was duplicated, as if that were my fault knowing that they are the ones who take them, and on top of that they don't even have the courtesy to call me to let me know so that I don't waste my time having to go there at 7:00 p.m. with a 5-year-old girl (who missed her extracurricular class to go to that appointment) after waiting for a while they tell me that there is no doctor who can take care of her and they can't do anything so I had to leave without anyone taking care of her. It seems like an absolute lack of respect towards my daughter.
and towards me since our time is worth like anyone else's and it is a shame that they do that. I pay for a policy that I barely use and the day I need it it is of no use to me, only to give me trouble and bad times.
It's a shame that they work with doctors with such poor ethics to do that to a patient.

It was a depressing experience. I went to have some tests done and when I addressed the gentleman who attended, who did not have the flyer printed but on his cell phone, he believed he had the right to be arrogant and disrespectful. I don't know if he thought I was a young girl that he could treat badly instead of almost 40. But in short, he should know how to deal with the public regardless of their race, origin or age. Because if they treat you kindly, the same thing this person does. So "Mateo" I hope you improve.

Because education is essential when it comes to serving the public.

Today I went to this center to have an extraction and despite the fear I have of needles, the staff was charming at all times and treated me with great patience and affection. Thanks to the 3 professionals who treated me (Mateo, Paula and Yanela), it has been a pleasure to meet with you, I will go there again if I need it :)

Centro Médico Sanitas Valdebebas

Medical center very well located and there is plenty of parking space.
I don't know if it's because I've come twice in August but there are almost no people, I barely had to wait for the ENT and to get an echo.
It is very clean and the attention of the staff is very correct.
I will return without hesitation

I went with a fever and joint pain to see if someone could help me. They told me that at that time they no longer had general medicine and that they could no longer treat me. I asked them for another appointment as soon as possible. Next day at 11 in the morning (a little late but, ok). I leave without saying anything but my surprise the next day is that they canceled my appointment due to the doctor's illness and that no one could see me. Isn't there anyone filling in? Is the center closed? I hallucinate. I'm not coming back.

I usually find parking on the street. The analysis girl, very correct, pleasant and punctual and she is alone. The girl at the reception who is very young, has learned the technique of smiling, thinks she is working in an embassy, ​​and is there because of the people we have at Sanitas. Only one person behind me and I had to wait in line twice because I was carrying two fliers. Then I do have to wait or listen to his personal conversations with his partner. Anyway, he still doesn't have a callus, but come on, he's a receptionist, my respects, but it's not that big of a deal.

New medical center with multiple specialties, in addition to general medicine. Impeccable facilities, all prepared for wheelchairs. Parking with easy access and space for the disabled.
Friendly staff and quick reception.

They take good care of you if you go in person, but they never answer the phone and it has been 8 days since I had an x-ray and it still does not appear on the sanitas portal, we are going to have to cancel the appointment with the doctor because of them

Hedonai El Corte Inglés Goya - Depilación Láser – Medicina Estética

The hair removal treatment I receive here is super good, the girls work very well and are patient at least with me because I do feel a lot of pain 😣.

Although it is true that many centers are closing, this one is still open for the moment. I hope this company is not bankrupt 👌🏻
And they know how to manage and solve each client with treatments already paid for.

SCAMMERS!! Please, if you are thinking of hiring something with Hedonai, do not do it because they will waste your time and money. I have a very bad experience, I booked a treatment but due to COVID and the closure of two clinics, the last one they notified us a day before the appointment, my partner has not been able to finish the sections and they do not give us a solution or assist us by phone. Furthermore, they do not have the documentation saved and they treat you as liars.
For my part, I had a full-body laser treatment contracted with them and right off the bat they told me that it was over, which was not the case, but I was already pregnant and I did not feel like fighting with them, but the treatment was not finished so They have kept my money, but for mental health reasons I preferred that to being treated the way they usually treat me. But now what happened to my partner has happened and I am not willing for the same thing to happen to me. I hope I get somewhere or help someone who is thinking about hiring. Greetings.

BE VERY CAREFUL when choosing to invest your money in treatments with Hedonai. They closed their doors in my city without prior notice and after a year they still have not reimbursed the treatments to the victims. In addition to not providing an alternative solution, they do not even respond to emails and you cannot contact the customer service department by phone. I give one star because I can't give zero, but I have never felt so scammed with any company. BE VERY CAREFUL

It took a month for them to pick up the phone to make an appointment. I have also tried via WhatsApp 3 times and there is no way. IT IS A SHAME.

I have been a client for years.

Never go to any center in Hedonai, they are thieves and scammers. I have been waiting for the return of a subscription for 8 months and they no longer even answer my emails. 2 months ago since May they told me that they were waiting for a legal document to proceed with making the payment and Months go by and nothing, they don't have a customer service number for incidents, you call other centers and they simply wash their hands, I already proceeded to file a complaint because I'm tired of waiting, to get my money back.

Hedonai Madrid Alcalá - Depilación Láser – Medicina Estética

It was my first time doing laser, so I was a bit worried, but choosing this clinic is the best choice I made! It was very quick and almost painless. The best part, though, is the staff. All of the girls are so kind and wonderful, I do not speak Spanish and they made sure that there was someone who spoke English there to make sure that I was ok and to walk me through every step. Amazing clinic and Will continue coming here!

I have no complaints about the treatment received by the assistants, but I do feel deceived and manipulated about the company policy. Thank goodness I didn't contract the laser for 2 years because it turns out that they have closed the clinic and now I do want to continue with it. laser that I had one session left, do I have to travel 200km? Thank God I found a much better clinic with better results in a short time. This disappointment is a shame because I had complete confidence in them that I even underwent an operation and now they have questioned many things.

I feel cheated with this company. I have been with them for years and in the last 2 they have only given me problems. They physically changed the center without warning, and taking away the facilities that it gave me in the one I was in because it was open on Saturdays. Then they changed owners and my sessions have been canceled 3 times. And now they send me an sms that they cancel my session again without giving me a solution.
I understand that there may be changes, because I work with the public and giving support, however, it seems to me a shame how it is being treated and the few solutions that are given.
The complaint is going to fall on you because you are laughing at people and if we do not do something you will continue filling your pockets at our expense.

Hedonai Campo de las Naciones

Of all the Hedonai I have been to, they have always treated me very well. All the girls are gorgeous (Irene, Valeria, Ainhoa...) This last time Claudia assisted me and the truth is that she was very professional, dedicating her time to doing the session perfectly and making sure it didn't bother me too much. Furthermore, they always give me a solution to find a space and give me an appointment.

All the best!

My mother signed up for a bonus with them and they told her that they would give her another extra session. What was your surprise when you tried to make an appointment for the gift session and they acted crazy. They say it is no longer valid. Be careful if you contract something with them, very good words to pay and sign but 0 compliance with what they say! They have lost 2 clients.

I took an offer of two vouchers of 5 sessions each.
Over time, of course, the sessions are more distant, since the need decreases.
My surprise was that when I went to request the last ones that I had left, they told me that they had expired.
Each bonus according to the contract expires after 5 years, but that same contract specifies that in the event that they are not necessary or the sessions expire, they would be reimbursed.
I have claimed them by mail, by phone, sent burofax... and I'm still waiting
The only answers received by mail and by phone only evasive and sessions not given.
I'm still waiting.

I got scammed. They have canceled my appointment more than 5 times and even while I was in my clinic I had to leave. I had an appointment for Alcalá and they canceled it. Then I had another one for tomorrow in Campo de las Naciones and it's gone. I need help. I gave 800 euros for the whole body.

I highlight the work of Claudia (dark-haired girl) in Hedonai Campo de las Unidas. Very professional and friendly.

Toledo Hospital Quirónsalud

Five stars, hands down.  My family and I unfortunately experienced a medical emergency on our last day of school springbreak there in Toledo.  When we arrived at the hospital the staff was ready to help.  Julian and the hospital staff and the amazing doctors took excellent care of us.  Working with the extremely professional doctors, nurses and staff was a big weight off our chest.  It was such a pleasure being able to work with them.  Very professional and courteous staff.  Excellent doctors and facilities.

I am still in the hospital at this moment having gone through surgery yesterday, I am very happy with the way I have been treated here. Everyone is super professional and makes sure everything and everyone is being cared for. Thank you for making me feel at ease
My operation was a complete success and I am very grateful for the team who took care of me during that time.
Taking in this accident is hard enough so to have been filled with confidence made me extremely happy to have a smooth and quick operation.

My experience with the Clinical Analysis service has been an odyssey. I have been trying for more than a month to have some parameters necessary for the diagnosis of a disease analyzed and I still have no results.
First, they decided not to analyze my sample due to a new Adequacy to demand protocol that had recently been implemented (and the doctor who gave me the flyer, also from Quirón, was unaware). Afterwards, I had another sample taken again, specifying, from the doctor, that they did not conform to the protocol. They didn't analyze it either. I went to patient care and they analyzed some parameters but not others.
I have lost money and days of work between tests, medical consultations without results, etc.
I find the service they are providing embarrassing and very unprofessional.

Private Hospital in Toledo that has most medical specialties and emergency services.

Clean, attentive staff, large and spacious rooms. Friendly and well-trained admission and admission staff. Food better than normal for hospital food.

It is usually quite busy during consultation hours and you may encounter parking difficulties.

In consultations, the appointment time and waiting time varies depending on the specialist, but is generally fairly close.

In emergencies, waiting time is usually high.

Renovated operating room and x-ray area
Clean and updated. Very professional, attentive and pleasant operating room team.

Recommendation: Use the Patient Portal for all procedures and management of your reports.

The waits in the emergency room last forever, between an hour and a half and two hours, because few doctors attend (at certain times 1 or 2) for all the people who arrive. Also at the reception there is only one person so you can wait 10 minutes just to give your information.
The personnel savings are at the expense of patient waiting hours.

MEDIRVAL Traumatology and Physiotherapy Medical Center

Today was the third day that I went to this center, the first day I was surprised when they asked me to dress the stretcher with the sheet myself, but I thought it was something circumstantial but it was not like that, the second day they also ordered me to put the sheet myself sheet on the stretcher but the worst came when on the third day after giving me a microwave session, they ordered me to lie down on the stretcher and after 15 minutes no one attended to me when there were only two people who were in the center, an older woman and me and the employees were having a long conversation in the office, so I decided to get up from the stretcher, get dressed and leave, because I considered that the way this center acts was not serious.
I do not recommend to anybody.

Both physiotherapists and traumatologists are extraordinary professionals. They offer you the necessary sessions, no more, and at a good price. Totally recommended

I have tried physiotherapy in the morning and afternoon, and I have to say that the girls in the morning are much more professional. 100% treatment and attention from both Raquel and Rosa, and their emotional treatments in less time. Without a doubt I will count on them for both my physios and those of my family.

My experience has been in physical therapy. Very good. I've had several physios over the years and haven't noticed much of a difference. They don't try to fool you with the typical "you need 8 sessions."
Various techniques in addition to the manual one. Punctual. Good price. Good for parking. I already have my physio in Toledo 👏👏👏👏👏👏👏

I give a bad rating for dealing with customers.
I had a physical therapy rehabilitation session and they kicked me out after 10 minutes because they didn't know how to bill the insurance for the session.
They transfer their problem to the client. VERY BADLY.

I remind you that the physio who treated me told me that this had already happened with other clients of the same company and that since they did not know how to bill the insurance company, they could not treat me. If my insurer gives me the option to choose their center and you make an appointment, I don't understand why you don't verify that this cannot be done before making an appointment with a client.
I think they have not tried to find a solution, they simply do not know how to solve it with the insurance company and the easiest thing is to not get caught up.
He reiterated that it is his problem, not the client's.

Centro Médico Nuestra Señora de Lourdes

Excellent professionals.
Friendly and close treatment.

The man who is at the reception was without a mask.
The podiatrist was very bad, he went too far with the scalpel and made a significant injury to my foot.
In general, everything is pretty shabby.
Not recommended

The worst clinic and the worst treatment I have ever seen in my life. Absolutely shabby, not very clean, and everything fatal. It doesn't even deserve a star. Horrible experience. I wouldn't go back even if I paid myself to go

Super friendly treatment. The man who answered the phone was very nice and attentive at all times.
The truth is that it's nice to be treated impeccably.
Of course, I will go to this clinic again when I need it and I will not hesitate to recommend it to my relatives.

I have an appointment with the podiatrist at 9:40. No one shows up at the clinic until 10:00.

When the man at the reception helps me, far from apologizing when I tell him that I had to leave work to be able to keep the appointment and that what's at least an explanation, he responds in a bad way.

My insurance company, since it has not yet sent me the card, has given me proof to be able to go to the doctor while it arrives, which I have already presented in other clinics and there have been no problems.

Without looking at it, without bothering to look at it, when we have been waiting 20 minutes for it to open, he tells me that it is not worth it.

It will be the last time you attend the clinic, of course, in addition to filing a complaint through the insurance company and advising against it at all times.

A shame.

Centro médico Enova

My Spanish is not good so its hard for me to comunicate in spanish. I called them experiencing symptoms of covid.  It was hard to understand what they were asking and I asked them to repeat but they dropped the phone on me. They dropped the phone on a sick student in a foreign country. Heartless.

Wonderful Endoscopy Equipment. For the treatment, the professionalism, the kindness.... Delighted! I will definitely make my next reviews there! And I have recommended them to friends and family for their gastric balloon technique.

Today I went to the clinic to have an endoscopy—I was very afraid because it was my first time—and they treated me great.

They have been very kind to me and the nurse has calmed me down because I was a little restless. Excellent treatment by the staff. I highly recommend it.

Doctor Bernal and his wonderful team. They have treated my mother phenomenally. Professionals and super human team. A pleasure to be treated with so much respect and humanity from the first to the last of the team. Thank you!!!

A week before the appointment (colonoscopy) they tell me that, after waiting a long time with the appointment already made and everything that entails, they cannot have someone take you and pick you up... Disappointing

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