Ace Handyman Services Rochester Hills

I hired Ace Handyman for my mom’s condo. I was happy that they scheduled a specific time as opposed to a window of time and gave us an estimated cost (which we came in below that as it took less time). They also quoted an approximate cost prior over the phone and approximately how long it would take. Tommy arrived on time. Got to work quickly. He was pleasant with his communication! He fixed two closet doors, installed a lower end shower head, he went and found the parts needed to replace some parts in one toilet and made sure the other would not overflow. He figured out why the kitchen faucet sprayer wouldn’t stay up anymore and fixed that with a weight that another plumbing (garbage disposal) repair company may have left off? Tommy, our handyman switched the hot and cold on her washer bc it had been installed backwards since before she purchased the condo! I gave a four but may deserve a five. Seemed a bit pricey but then again everything has gone up in price! Very happy with the service and would definitely hire them again! 👍😁

I called Ace Handyman Services this past week and had them come out - at the beginning, they were great and even squeezed me in at short notice; however, on the phone I was VERY descriptive of my issues - they were predominantly electrical and I even asked if this was something they could do - was assured everyone was licensed, certified and insured. When the craftsman came out, he was told that he would be replacing outlets, when in fact, I told the service schduler on the phone that the outlets in one of our bedrooms were not working and I thought we had some wiring or electrical issues - we even reset the breakers twice and explained this over the phone. The craftsman worked for about an hour to try and troubleshoot, he did the best he could, but he was reluctant to do anything too technical. He tried to replace a light fixture thinking that would solve the problem, but it did not. In the end, I was not able to get power restored, but I had to pay the $315, when truly, I should have only been charged the $89 service fee, and gladly would have as the craftsman did come and out tried his best. I called twice to ask for a partial refund as they were not able to complete the project, and no one has retuned my call. The woman who answered the phone is not in a position to offer the refund and I asked for a manger to call me back, but to no avail. While the notion of this service seems great, sadly, I think they overestimate what they're able to do for customers ... this is not a service for projects other than easy paint jobs or MINOR repairs. And they should have been up front when I called and not booked me for an appointment.

Scheduling is done with very skilled employees - not a rotary file of phone prompts based on pressing numbered answers.  That frustration doesn't exist!  In my case, my deck needed to be power washed followed with 2coats of oil-based paint.  The power wash was scheduled - no problem.  Then bouts of rain was the reason the painting had to be delayed - over and over agin.  FYI! Again, the human schedulers would check weather conditions  and THEY would recommend the delays!!!!! This happened at least 5 times from May 2023 until the job was just completed on August 1, 2023.  From the Schedulers to the Service techs - NO Attitudes!  A true dose of Customer appreciation,Special recognition to Thomas for deck  painting, Jason for power washing and first round of painting,  and Cooper for installing grab bars and a new shower rod.  All great, skilled, energetic service individuals.  All displayed customer courtesy. Thomas combined everything with a great sense of humor.  Suggestion for management - Arrange for Thomas and then Cooper to have scenarios of customer goodwill, humor, courtesy for all new employees.  Oh, have reference videos of schedulers, too.  All baseline ways to service new customers and keep the established customer base.

Cooper was great! He did all the necessary work in a timely manner, very friendly and communicated with my wife and I about all the details to complete the work. I highly recommend Ace Handyman services!

This was my first time using the ACE Handyman Service and we had a great experience. Tommy showed up on time and was very eager to help us figure out the best solution for what we needed. He communicated with us every step of the way and was conscious of cost and not trying to gauge us on pricing or timing. He got the job done efficiently and cleaned up after himself. Would definitely use them again!

Mobility Plus Troy

Dealing with Nick at mobility plus was a very pleasant experience and was very easy to work with.
He is very professional and knows his job very well.
His crew were very professional and we were 100% pleased with the installation and the installed unit.
I highly recommend Nick at mobility plus for your chair lift needs.

I just had a riser chair delivered today from Mobility Plus. The two guys that set it up were very nice, very helpful. I wouldn't hesitate to use them again . They took my old chair out to the street and even moved my sofa a little bit further over. They were no hurry and glad to help me. When I bought the chair in Troy from Nick he was very caring.and never rushed me. Showed me how it worked, and gave me a nice discount. I highly recommend them and I will use them again. And I heard they're opening a new store in Livonia. Should be around February. That's where I will go cuz it's closer to home. Thanks again guys and by the way the rating should read five not 4.8.

Good products. Great service. Friendly staff. We used Mobility Plus to put a ramp in for my mother in the Fenton/Hartland area. They were on time on a Saturday and it was less than 2 hours. Highly recommend this company for your mobility needs.

Following the passing of my teenage son, I had no idea what to do with his almost brand new electric scooter. It seemed overwhelming to me before a friend referred me to Mobility Plus. The representatives from Mobility Plus picked up the scooter, serviced and cleaned it and offered me a better price than I could have sold it on my own. We agreed to the terms of the consignment ahead of time and Nick provided open communication throughout the process. I’m grateful for this company and that the electric scooter that brought joy to my son found a new home.

Nick is extremely pleasant and nice over the phone and in person.
He is very honest and truly wants his customers to be HAPPY!
GREAT company to do business with, I HIGHLY RECOMMEND the company!

Target

As usual, good selection, good quality.  Found everything I was looking for at a good price, near my home.  Did not have to drive a distance to, fight crowds,  or find parking at Target.  Staff is friendly and knowledgeable.  I did feel they could have used a couple more assistants.
Personal note: I left my iPhone on the counter just before closing.  My phone was locked up safe and sound when I went to pick it up the next morning.

Target is my favorite store in great falls. I wish they had more sizes in woman’s clothing (plus sizes) but other than that I love everything about it. Starbucks is amazing while shopping. Perfect store for school shopping, holiday shopping.

I always have a good time at Target! I feel like I usually end up leaving with at least one item every time I go, but Target has always been a place that brings me joy and I couldn’t be more happier every time I walk in :)

The cashier was amazing. She took the time to show me how to use the app. And made sure I under stud the tabs. Like made my day.

I shopped here for a family member. They had the Dyson vacuum she wanted and one of the staff got it for me out of the storeroom. Very helpful

School of Rock

Update: Had previously rated School of Rock Rochester 5 Stars, but recently the monthly fees have increased significantly! In addition, they have started charging us a fee of $120 per person to make us buy tickets and posters for our own shows!  This is for adult band mind you, they used to do this for the kids and their excuse was that it taught kids how to promote their band (maybe I can almost buy this for a young person that might have a career in music), for an adult doing it as a hobby it is just another shameless money grab. Now they also have decided to take a week off after each show, but still charge for rehearsals and lessons while not actually conducting them. So essentially less rehearsal time and lesson sessions for significantly more cost. They have equipment that is ancient and the turnover is high because they don’t pay employees enough to stay.  This location is a corporate owned location and significantly more expensive than other Michigan franchised locations.  I recommend looking to the other metro Detroit locations. No show fees, lower tuition, same basic program.  On the positive side the musicians we work with are talented and great  individuals. The issue here is corporate greed and management.  Went from recommend this location to decent , but recommend looking for a more affordable alternative. Even the franchised schools.

The opportunity to play with other musicians in a band is huge for the growth of any artist and that's what sets School of Rock apart. The end of season shows at quality venues really give the students a feel for the potential of their craft. The band is also a place where students can form friendships with others who have similar interests and goals.

Love everything about the Rochester School of Rock! Best experience we could have asked for. Our son has been involved for several years. We have always had great instructors, fun bands, good friendships, and overall great experience!

School of Rock is a wonderful performance based music school.  Our son has grown musically because of the talented, caring teachers.  He has also made friends with many of the students that share his passion for music.  We highly recommend School of Rock Rochester.

The School of Rock has been such a light in my sisters life. They care so much about not only the art of the music but about each and every student. She has had such a boost in her confidence since staying there. Along with that are so many friendships made.

I ordered a vaccum online because my local store didn't have the one I wanted.  I was sent one that had obviously been used.  I was able to return it to my local store for a refund.  I didn't realize that Target sent out used item when new ones were ordered.

Me and a friend went 2 three yes THREE locations 2 find a pair of shoes for an event.
1st location(westbank) had the shoe as a display but wasnt the correct size. We were told that the shoe was available in metairie; correct size n color.
2nd location (metairie) didnt have the shoe and suggested the saleswoman incorrectly said METAIRIE but meant KENNER.
3rd location (kenner) initially said they didnt have the shoe at all but after much interaction the miraculously found the shoe in the back employee area...after 30-45 minutes. Who knows mayb they loved the shoes n had intention on purchasing them 4 themselves.
Naturally this made us late for said event.
On a side note I saw sum great graphic tees. Have a look😮
Thanks Tar-get!

I really like this store. It is an endless, one floor Target. It has everything you want including Starbucks. It is also inside the mall. The staff is really nice and helpful. One star off because you can't take the cart inside the mall although there is a door open to the mall. It is like that you have to park next to Target and visit only Target.

Target was clean, organized & stocked. They had what I needed & self check out is great but not on weekends

I ordered my item for pickup and no one came outside to bring it to my vehicle after I put the parking spot number. And this was before the it starts to rain. I waited 10 to 15 minutes and no one came out. Plus, it was drizzling at this time. I called the store and connect to the Customer Service Desk. No one answered of course. I parked and went inside. I saw there were three people at Customer Service. There was no reason for one of them to not do their job. Now I am late coming back from my lunch break for work. I will not be coming back to this Target anytime soon or never.

Ace Hardware

Great selections, great pricing and assistance that surpasses the price of the product. I am always happy with the time I save by shopping here. If they don't have something they order it and it comes in quickly. These people are the best!

one of the best Ace stores I have ever shopped at. The employees are very helpful and polite. I must say I will be a returning loyal customer. Keep up the good work you guys.😎🤟👍🤗🤗🤗

This hardware store was open on Sunday! I had 2 keys made. The staff was friendly and efficient.

I like the personal service, I dislike what you pay for the personal service. I needed a waterline T for an Rv. By the time they put me one together, it was $36

Excellent!! Had what I needed and was easy to find. Nice friendly folks too!!

The Good Wood Guys

We went here for Santa's workshop. All the staff were so friendly and helpful with the kids.  What a great event for little ones to enjoy.  S'more station, stories by the fire, hot meal, treats and games - all included for a donation to Toys for Tots

The people make this place amazing! The products they have on hand are numerous and of the highest quality then mini house projects with their help! Recommend them highly!

Love this place. The atmosphere, the knowledge, the selection, the customer service are all phenomenal! This is a wonderful business to have in Great Falls.

This review is going to be in two parts (with subsections), and not both are bad, but the overall is a two star rating. It should be noted that we live approximately 100 miles away from the good wood shop.

1. We ordered roughly $7,000.00 worth of custom countertops. The cottonwood is beautiful. Good review. They can cut wood and make it pretty.
2. When it was delivered to our house the sink portion was not included in the shipment. The cabinet contractor said "Chris (at Good Wood) said he never got the measurements for the cutout." I personally saw the emails sent to Chris by my wife that included the measurements and was personally there when she called and left several messages. Additionally, when my wife dropped off the sink, she spoke with Chris who confirmed he had the measurements.  Obviously Chris was lying to the cabinet guy to cover not having cut the sink portion. No apology was provided.
2.1 After leaving approximately a dozen messages (over the course of a 4 days) between my wife and I, we received a call back saying they would cut out the sink part with the "newly received" measurements. No apology was provided.
2.2 After being without a kitchen sink for over a week, the cut out on the countertops were done. When I went to pick it up, I was provided with the sink parts. The sink parts were missing practically everything actually needed to mount the sink. Including the instructions. My bad for not opening the box and inventorying the contents.
2.3 After another dozen calls and messages, my wife finally received a call back stating that they had found the missing parts in the back of the wood shop. No apology was provided.
2.4 A colleague of ours was traveling through GF and picked up the remaining parts. Which, of course was missing the faucet mounting nut. We had called at least half a dozen times asking to "make sure the faucet mounting nut is IN THE BOX coming to us." Not one call was returned.

Now...we were warned that there was very little communication between the Good Wood Guys and customers. This is fine if your contractor can deal with laziness, lack of customer service, and frankly just plain lack of caring for what happens once they cash the check. If you are dealing with them yourselves...once you leave the show room (which...honestly was a very pleasant experience...they are great in person) don't expect too much. Also, don't expect a "thank you for your $7K business" or any kind of maintenance tips for your product. We didn't receive any.
Overall - 2 stars. Customer service is ABYSMAL. I would travel an additional 100 miles to be treated better.

What a class act Chris and crew have going! Like a candy store for us wood shapers and tree lovers! We had to force ourselves out of there so as to not take up so much of their time! Awesome  shop they were kind enough to show us around! We will be back.......really well done an a asset to the community state wide and beyond! Thanks guys.......

Bassil's Ace Hardware

Love shopping here.  The best of all worlds with a good inventory, helpful staff, and knowledgeable folks always there to help.  Would recommend to anyone.

Employees are always very helpful and pleasant and knowledgeable. We believe in supporting neighborhood businesses.

Website says open till 6 pm.
5:10 and they are closed.
River ridge the same thing open till 5 according to website.
Locked up 4:45
How hard is it to update the website?

I have been a customer of Bassil’s Ace Hardware for 42 years. I tried to return a defective item but I was told by the manager that the item had not been purchased at that store since I did not have the receipt. He said that he did not like my attitude and that he was not in the mood for this. Unless I am given an apology by that manager I will never set foot in that store again.”This is on behalf of my Father in law .btw the computers were down so I was unable to receive a receipt.

Great selection with knowledgeable staff ready to help

Walmart Supercenter

Today my friend and I were shopping for thanks giving in the self check out area and were racially profiled. We were watched the whole time and one of the workers kept asking questions. I expressed to the manager how I did not appreciate us being watched and that we have great jobs. We didn’t have to steal anything. I won’t be back to this Walmart EVER.

They have everything on my list! Wish there were more clerks at the checkout, however.  I'm just not a fan of self-checkout.

Apparently they don't care about their customers needs. They have a small handful of handie carts for people. Clearly not enough as I seen 5 people not counting us waiting for one. They also don't have shopping carts with 2 seats for kids but that's less aggravating

Decent store, I asked someone for help and they had no clue and we’re unable to help me. They also didn’t bother helping me find someone who could.

Friendly warm atmosphere. Great prices and great clearance don't for get to look up promo codes and coupons for even cheaper prices up to 70%  percent and better off. Have a great time shopping .

At first I was a little skeptical about the high ratings for this location. However, I must say the reviews, if anything, fall short to describe just how incredible this Target is. The employees have never disappointed. Customer service here is run smoothly, efficiently, and professionally. One person in particular who made my Target experience top notch was Allison. This young lady was so polite, well spoken, and went above and beyond to help me. While I was waiting in line to be assisted I noticed how she was treating customers even those who were not so kind and she just kept smiling and being helpful. I have also been assisted by a manager, who was clearly busy, but took the time to help me. Unfortunately, I didn’t catch his name that day.

Keep up the amazing work Oxford Target!

TAKE PICS AS YOU SHOP! I always shop at Target, but I have learned to take pics of all prices of all items that I put in my cart, because when you check out, the prices will be higher!! Some as much as $2 higher. So watch out for correct prices!! I show the pics at the register, and if they don't want to take my word, they can walk and find the price. I've only had 1 cashier tell me they couldn't go by my pics for prices, and I politely said that I would walk her to the item. I'm not going to shop and then pay EXTRA at the register, especially in our world of high prices, today. The pics I'm posting, prices were WRONG! I HAD PICS!

The store needs a thorough cleaning. It smelled kinda blech, and everything looked dingy. The Halloween section is TERRIBLE. Could not find Cat ears and tail. Really?? Target used to be amazing. I don't know what happened.

Awesome experience at Target the weekend before Christmas! The employees were great and the store was stocked.

So poorly staffed. The staff they do have are clueless. Cannot get anyone on the phone no matter what department you call. Store is completely disorganized. Horrible!

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