Dollar General

Pretty extreme, phenomenal sunset, water has zero visibility and something big kept bumping my kyack, lake of the Ozark is the third most dangerous body of water in America,

Came here at 8:45 am, they open at 8 am, the store was not open when needed, this is unacceptable for this scale of business, hours of operation are set in place and should be strictly enforced! Other wise it's false advertisement which constitutes a lawsuit!

Stop at this dollar general a few times the lady Angela was so super nice always greeting an smiling very pleasant to be there other then the bathroom being messy an rusty toilet the store is good will shop again

Only issue being that this store is pretty unorganized.  Specific items you would expect to be near each other aren't, and I found myself searching.

The staff at this place is amazing. If they don't have what you're looking for they will try to get it in the store for you

ACE Hardware at Westwoods

Carlo is the man if you need anything in the grill section. He spent quite a bit of time educating me on the grills and helped me pick out the perfect Traeger. Great experience and will absolutely return when I need something here.

An older gentleman helped us find what we needed and he was nice untill he noticed my service animal and reached out to pet him so I told him my service animal was working and he kept trying to pet him after I told him to stop. They do not allow pets so it should be known if there is a dog in there it most likely will be a working animal.

Craig in the paint department is awesome! I went in 3 times today I  think with different problems and he was gracious,  knowledgeable and professional.  Really, everyone working there is friendly and helpful. Kingsoopers next door could use some customer service tips from Ace. Thank you!

Came here to pick up some Milo, grass seeds, and spreader. Tried to use my rewards coupon but manager said Milogranite is excluded. Ace website did not indicate this on their exclusion list. Incompetent manager refused to honor this coupon because he didn’t want to go through the hassle of re-entering my order. Save yourself the hassle and shop at the Golden location instead.

Had to replace 2 windows in a garage door. Cut to perfection in just  few minutes. Good service.

Walmart Supercenter

This Walmart is located in Wonderful Woodland Park, Colorado! It’s a beautiful location!

The staff is friendly. The lines are rarely long. Anytime the lines start to back up, they get more cashiers.

I had a tire repaired and was completely happy with my experience.

They have pick-up, so you can order online and grab your stuff, without the need for waiting in line.

I have been to my share of WalMarts in my life and this is my favorite one. It is clean, very well stocked, and the employees are really nice! They are always willing to help, they greet you in the aisles, and the Walmart Pickup experience is fantastic!!!!

The pharmacy is also great, Todd and Hugh are very nice and attentive, and they are quick to get people in and out.

Updated June 2022-

Great Walmart, always clean, well-stocked, and the employees are very hard-working!!

Updated August 2022-

Have recently gone organic, they have a fantastic fresh vegetable and fruit organic selection, and the prices won't break the bank!

Update!

Continues to be my favorite Walmart for in store and pickup shopping!

Update April 2023:

With the new no bag policy Colorado has, I was wondering how pickup would go. So far this year it has gone pretty well. I meet the Walmart employee at the back of the car with my bags and let them know I will bag everything, so this frees them up to help others. Most of the time the employee leaves the bins with me so I can bag everything and then they check back at the end to take the bins back inside. It works perfect and I get to bag things in the order that I want to unload....so it actually helps!

Update July 2023:

Still a fantastic Walmart, especially grocery pickup and customer service! My go-to Walmart!

The produce is really good- I know that may be a surprise for Walmart but it is!

For a smaller town Walmart- there is a lot of variety of different kinds of food.

And the 6 pack of gourmet cupcakes....oh my....delicious!

Their garden center is a bit smaller than I would like and not as well stocked....hoping this will change next season. They have plenty of soil but I would like to see a larger variety of pots, gardening tools, and plants/flowers!

Update September 2023:

Have had to return a few things lately, and customer service is so quick and efficient! Great experiences with the return policy and process!

Update November 2023:

A few not so great experiences lately with employees however still gets 5 stars because managers reach out immediately when there is a concern to address it! Still top line with customer service at this Walmart location!

We went into the pharmacy and quickly found what we wanted! We walked to the back corner of the store for milk and then went to the checkout. We had a good checkout. You have to buy a plastic bag if you want a bag and soon Walmart in Woodland Park will not carry plastic bags anymore.

Justin and Jen in electronics are great.
..they have both been there a long time and they really do a great job.
..and Freddie at the front door.
Freddie is amazing.
A credit to the organization.
There may be hope for us after all with men like Freddie around!

This is the only Walmart I have ever been to that had actual customer service. The ones in the Springs don't even try. An older man helped me find rope to tie a christmas tree to my roof and I was shocked.

Signarama Fayetteville, AR

I had the pleasure of working with Bobby Jackson and his team on an important project. He was incredibly helpful, finished the pull up banner we needed ahead of schedule, and it looked great! We will definitely be reaching out to Signarama again for our next project. Thank you, Bobby and team!

Signarama were so quick to get our sign up! They made the whole process so easy as well and very affordable for building signage and install! Any small businesses looking for signage in the area should give them a call. They have been a pleasure to work with every time I have had to call them. Not to mention, they printed a vinyl banner for us SAME DAY when our other (pre-arranged) option fell through AND delivered it on the way out of the office! If that isn't excellent customer service, I'm not sure what is!

The best around when it comes to customer service and quality. Chase is a true gem to work with. They can do Anything you can come up with. Truly appreciate having a local company like this in NWA.

Needed to get some graphics quick for a last minute fix for an inspection and Signarama pulled through!  They had same day service and we were able to get the graphics installed and pass our inspection.  Thank you!

The cost was a little more than some places I found online but they got it done quicker and for a better price then other places I called locally. My banner is good quality and I am happy with it.

Golden Ace Hardware

There’s a Home Depot 5 minutes away. Go there.

I’ve been in multiple times, and I think this is the worst Ace I’ve ever been to. I’m used to Ace being helpful and quick whenever I need something, but this one is neither. The first time I went in to buy a surface lead test and the lady at the counter took 5+ minutes inspecting the packaging and almost refusing the sale because she “thought part of it was missing” even though all the items listed as included were there and I was assuring her that they were (as I’ve bought the same product in the past and know what is included). More recently I’ve been in 3 times now trying to get a fishing license printed and each time am met with excuses. Not once has an employee (even the one that other employees claim is the only one that can use the licensing system) even attempted to help, they always dismiss me immediately.

Been going to Ace Hardware. My entire lit's crazy. They moved but I still go to. The staff is very nice. They're always very helpful even if they don't have it. They'll guide you in the right direction.

I went in today to get a bottle jack and wanted to spend some time looking around to make sure I didn't need anything else so I took my product to the counter so I didn't have to carry it around with me because of slipped disks. Mind you, it's me, a small white girl, with two grown men and a teenage boy in the store. The ONLY people in the store.

The owner (I guess?) and the other older employee started following me to the corner of the store and staring intensely and talking about me (to which I didn't realize most of it as I was just trying to browse) and then FINALLY confronted me that he HAD to watch me because he's had a problem with theft lately.

I get it. That sucks.

But don't make me feel uncomfortable when I'm in the furthest corner of the store from the door. Keep it to yourself like normal people who try to figure out if someone is stealing or kick me out. I'd rather chance being embarrassed letting you embarrass yourself for nothing, than completely uncomfortable. I almost bought the mace at the check out counter with some poor advertising about why I might need it.

The lady who helped us wasn't the friendliest & not a very good sales person. I wanted a Toro leaf blower & she claimed they didn't have anything Toro. But when I looked, they had a whole aisle of a Toro products.

Looking for hard to find paint. Spoke with "T" evening before after calling 10 ACE Hardware stores and he was very helpful.

Dillard's

Customer service department is so overly rude for no reason. I was simply trying to make a return and just ended up leaving because of her rudeness. I can certainly see why so many people shop online.

Dillard’s are my personal favorite. This is a huge one with good stocks. Although covid affected all business and shopping malls, this Dillards still looks pretty good in shape. I love going back.

Went to Dillards this week and visited Chanel counter.  Looked at Coco Madamoiselle cologne and brow pencils mainly.  Was told about the promotion of for every one hundred dollars spent, you get a 25 dollar reward to spend.  I took a picture of the display and told the makeup person I would come back and do this.  I went back today and intended to buy the cologne, brow pencil and a foundation to spend 200 dollars and get 50 dollars to spend.  I was informed that I had to buy by yesterday to get that promotion.  I was never told that and I feel the promotion sign was misleading.  They said the sign meant I could spend the extra money before May 14.  I had them put it back and will either watch for a new promotion or buy from someone else.  I have always liked to shop at Dillards and have their charge card but this was just so disappointing.

Visited Dillards and bought some clothing for my husband.  I want to brag on the young man who helped us.  I think his name was Bryce Rogers, a ban from California.  He helped us find exactly what we needed and made suggestions and was very friendly and professional.  I wish all the employees were as good.  Most of the time it is hard to find anyone to help or check you out.  Biden's America I guess.
'
I have to give a great review for John Lands i'n women's shoes in November 2023.  He helped with an order from the store that saved shipping because the item was not in stock at the local store.  I know Belk did this but did not know Dillard's also does this.  He was great as I took a while finding my charge card and he was very pleasant.  Not all of your employees are as nice.

Great store to find designer merchandise without paying the outrageous high prices!

Yesterday September 03, 2023 I spent a great day with my family at the Dillard's store, we visited the whole store, we made beautiful purchases, we tasted delicious dishes.

Brothers Ace Hardware

They're handy being right here in town and almost always have what I need without having to go to a big "box" store.

The manager in the Dept for tools and lawn and garden. They had a craftsmen wet dry vac advertised for 99 with 20 off with rewards card. First he didn’t want to open to check to see if it had the attachment that I wanted. Which it did. At check out rang it up for 99 dollars. Would not try and offer discount. Walked out probably list my business I’ll go to Ace in Charles City. He got an attitude immediately.

Brothers Ace Hardware in Clear Lake Iowa is the best. They have a little of everything. The employees are great and very helpful.

I've bought a chainsaw, pet food, plants and grill there, in the last year or so.  Staff helpful, as well.  Worked out great!

Love the store. People are just not friendly!

Prairie Grove Ace Hardware

Ordered an item online, drove down a few minutes later, and they had our order ready for pickup. Sign up for rewards because they will pay off for great discounts. Stop on by and shop locally whenever possible.

This place is like stepping back a couple of decades in time, and I mean that in the best way. Good selection of merchandise and good old fashioned customer service.

True customer service. They ask if you need help finding anything and will walk you to it. They have a great selection and the new owners and the staff are friendly and helpful.

Probably my favorite store on the planet. If they don’t have an item you probably didn’t really need it. The staff makes you feel like family and are knowledgeable about their products.

You know, I never thought I’d say this about this place but I am. The help flat sucks, aside from the owner few people know anything in this place and they don’t care about helping you either. They have great product selection, but if you can’t help yourself then you’re out of luck.

The Home Depot

Best customer service experience! Elisa did above and beyond for me, showed empathy to my situation, took ownership and did a follow up. She tried several ways to find a solution for me and made sure I got my order after having a hard time placing it as a will call in the store. She even came with some help to help me load my items to my car , and  offered a hug which I really needed. Elisa, thank you for taking the extra mile for me. I want to express my thank you to Sophia too. She shared tips based on personal experiences, provided needed information on tool rental and showed empathy. Thank you Sophia for the water bottle. I truly needed that in that moment.

DO NOT BUY CHRISTMAS TREES HERE. For the past two years I’ve gotten a tree here and I’ve watered them immediately after getting them home and they are already dead and don’t take water. None of the trees are watered at Home Depot it’s very obvious, will not make this mistake again

The paint employees at this store were very helpful and friendly. The line was very long but the two employees worked very quickly and got through it while answering all my questions. Would rate 5 stars but manager Isa was rude to the employees and customers while I was there and it was a bit off putting. She very loudly yelled at them and told them they should be in the isles stocking shelves when there was a very long line and only 2 of them there. A little embarrassing and feel bad for the employees. 2 stars for Isa, 5 for employees.

Terrible coordination with 3rd parties they work with. I have ordered a garage opener and they have lost the order for more than a month. I had dozen calls with their staffs and the 3rd party installer. The 3rd party installer company never picks a call and all calls go to voice mail straight. After 6 times no responses after voicemail I started wondering if that company exists at all. Homedepot did nothing but telling me that they will have someone contact the installer and call me back, then there was no follow up- which happened 5 times straight. I spoke two store managers for another five times and nothing got escalated and no one followed as they promised they would. I asked the order status or tracking number to see if the part was actually delivered to the installer. HD says they don’t know it. What kind of customer service is this? They just sold a part that nobody know where it is and had me pay $$$ without any deliverable.

The delivery company HD uses is awful! It's such a nightmare, they are ridiculous. They stole my fridge which I requested to move to the garage WITHOUT MY CONSENT. They also did not install my new fridge. I had to hire a professional plumber to do it and pay extra money on the top of what I paid. The store manager at Boulder was very helpful and nice to interfere and resolve the issue. If you wanna buy from Home Depot, just pick it up. Don't use their delivery service.

School of Rock

My son has taken drum lessons for most of his life, and plays in all of the school ensembles. The autonomy to choose and rehearse their own music makes SOR the shining star in my son's musical circle. Thank you!

School of Rock Boulder is wonderful - staff, instructors are so welcoming and of inspired both of all 3 of my kids did not only learn their instrument but also develop a love of music and new genres. Thank you SOR!

School of Rock is a really incredible place, full of wonderful staff and students.  We decided to try it out for our son because he was feeling very isolated during the pandemic.  The staff at School of Rock have amazing abilities when it comes to the performances they are able to elicit from the kids.  I imagine that trying to coordinate a group of 10-17 year olds into a cohesive band must be akin to herding cats, but School of Rock clearly has some good tricks up their sleeve.

School of Rock has been the one positive, steady thing that has kept our son afloat during the pandemic.  His experience there has greatly improved his self-confidence and we've seen a huge advancement of his abilities in less than a year.

School of Rock is a wonderful community of musicians that really know how to support and encourage kids. They meet kids on their level and work with what they've got.

I'm an adult who has done 6 seasons of the private lesson/performance band combination.  Each of these have been GREAT, from the quality of the instructors, my improvement as an individual drummer and the different benefits of playing live with other musicians under the guidance of multi-instrumental and experienced band directors. In this part of the "package", I've worked on many songs at the same time vs. 1 or 2 when I've had private lessons only, outside of SoR.

In addition, the skills one picks up playing in a group significantly boost ones' overall  level of musicianship. Finally, I've made new friends and a few close ones, each of the three seasons..this is the social benefit.  Spending some time each week with other people who like to play instruments and are willing to work on songs of the same genre is huge.

Finally, the opportunity to perform together, live, is another huge benefit to playing with the SoR vs with a private instructor. Each of the seasons that I've participated, we've done 2 end of season shows to perform the 12 or so songs we've worked up over the course of that show season.  This is exciting and another type of growth experience as it may test nerves or push one to a new level of ability and confidence, depending on the person and readiness of the band as a whole.

WORTH EVERY PENNY. HIGHLY RECOMMEND!

Incredibly friendly, welcoming staff and teachers who helped my 2nd and 3rd grader figure out which classes to select.  My kids are loving music right now, and asking to learn to play an additional instrument.  They are excited about School of Rock camps this summer, and it's cool to see my son walk up to the piano on his own and start playing a song.  Well done School of Rock!

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