Walmart Supercenter

I've had mostly excellent delivery experiences since I started having my groceries delivered.  I love this feature and use it all the time. Refunds are easy too. Gratefully, I haven't had to return things very often. Wonderful app. I highly recommend it.

Bought this mirror and the wall decorations from Walmart .
I am glad I was able to create this beautiful look out of it. I love it
It perfectly fit my space.

Don't think about ordering for delivery close to the holidays. The store will cancel all the orders for pick up to be delivered through uber or such even if the orders are ready and you have been sitting for 2 hours waiting simply because they were unprepared and don't know how to do their jobs.

I had a great day at Walmart.  Got everything I needed to decorate my new tree

Poor customer service need to learn to communicate the customer.  I ask question they ignored  me .I was there 10/23/23 around 11:05 am I was standing for almost 25 minutes . I decided  to walked away due to the poor service I wish I i know what's the lady name work that hr  . She's not doing a good job at all. All I can say she's a old asian lady  .not happy

Standard Plumbing Supply-Ace Hardware

They need different coaches (bosses). I seen 3 of them a girl who is a coach in the front end and 2 guys I guess who are coaches in different departments messing around in the woman's apparel section. One guy who was putting on a dress over his clothes. They we're laughing and just playing around. Now I see why a bunch of the teens who work up front are just hanging out in groups talking and on their phones instead of helping customers. Several employees are just standing around. You've got 3 or 4 people in money service doing the same thing. If management can't lead by example then the store will continue to go down hill. Prices may be lower than other stores. But, customer service is probably the worse here than any other store

Good prices but it's always super crowded. The dressing room attendant is grumpy.  I love their grocery ordering service, order online and pick up at a time that's convenient for you. I love that you don't have to go in, and it saves tons of time.

We waited outside for about 25 minutes after calling in for order pick up at slot 6. When we finally called back, we were trying to be polite and not rush them. They stated "Oh we couldn't remember which slot you were in, so no one wanted to bring it out." Just call! They had our number. Then, the guy just spit next to our door before he unloaded. Anyway, I guess it's walmart. What should I expect. Groceries were fine, so there was no harm but very poor service.

A Very Special Thank You to Mars!! Mars went above and beyond in Customer Service on this very busy Black Friday. I wish you great success in your endeavors. You definitely have way it takes to be successful!! Keep up the great work.

Auto care needs more or better people. 2 1/2hrs for a set of 4 tires when I was told 1hr. Plenty of workers standing around with their hands in their pockets. Would NOT recommend getting your auto work done here

Byron Ace Hardware

Manager Paul was awesome, we were having trouble getting the right bolt and fixing my car and he came right outside and did it for us. Thank you so much. You guys rock

Every time I go in, there’s always people ready to help me locate what I’m looking for. Great customer service!

The salespeople are so helpful and i loved the beautiful garden area.  Clean and well organized

"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."  This is what the website for Ace states. With that being said I went in the store to return an item purchased at another store and the manager was called and let me say. The manager does not reflect this statement. I was told they would not refund the item because it wasn’t purchased at that store so I asked if they had a corporate number which I was given but the manager made sure to say they will tell you the same thing. So obviously helping being there most important thing to do for the day is false. To wrap up this I would not recommend ever shopping at this Ace

A gentleman greeted me upon entering and insisted on helping me find what I was looking for. As I was browsing and carrying a couple heavy items, a young lady asked me if I needed a cart. I was a good distance from the registers and a young man asked me if I was ready to check out and lead me to the registers. Definitely one of the most positive experiences I've had at a hardware store!

Rutland Ace Hardware

My people took me here, to get this thing  for OPA, it makes lots of noise…

He says it’s a STIHL…..

Better stocked than most Aces franchies, helpful as all but they offer a small motor repair shop. Not sure if its rentald or units they sale or?

Not much in the Garden Center, but a great sale on roses is going on right now. Lots of parking, very nice staff.

Thank You to the Team @ Ace Hardware on Houston Road.  Excellent service always!

They have one of the biggest selections of Big Green Egg accessories in the area. However, I made my purchase online and ordered some things for Large Green Egg when I needed it for the XL. No one at the store could help me for the exchange. I was advised to come back another day when a manager was available. It's frustrating because I live 45 minutes away.

Budget Blinds of Morganton and Lenoir

Everything went smoothly.  The associate that showed the products was friendly and knowledgeable . She was very helpful working with us to get the proper colors for our home. Pricing was competitive.
The installer was prompt, professional  and skilled.  The installation went without a hitch.
Everything looks great! We highly recommend Budget Blinds.

Such a great experience. We ordered shutters and we are very happy with them. Budget Blinds made the whole process so easy!

Our experience at Budget Blinds was exceptional. We were replacing EVERY window treatment. Since this was a major undertaking for us, we were very thorough with our selection process. First, we had an initial conversation to confirm there would be a good fit. All our questions were answered without any sales pitch whatsoever. Next, they came to our home to discuss product options, take measurements, estimated timeline and provide a quote. Same as before, no sales pitch and answered every question with certainty. A delivery date was scheduled exactly when estimated. The installers were prompt, very professional and paid attention to detail. They even removed all the old treatments and vacuumed where needed. Since it was such a large project, the Owner stopped in during installation to make sure everything was perfect. It was! I would highly recommend Budget Blinds of Morgantown and Lenoir.

Budget Blinds did a great job. Very helpful in selecting the style and material. Installation was fast and well done.  Everyone was pleasant to work with.

This team is fantastic.  Bill was great…told him exactly what we were aiming for and he delivered.  They’ve been awesome from initial consult to install.  Our Lutron shades are even better than we expected!

Paul Davis Restoration of Western Pennsylvania

After a plumbing link that caused damage to the drywall we decided to have it repaired but not a DIY.  WE contacted our State Farm agent, Chuck Jackson, to get some names of companies that do drywall repair work.  The estimator came and measured all areas and gave us a very reasonable price.  Next came a project manager who verified the work that had to be done.  Finally the worker, Kevin, came and did the work.  He kept the work area neat and clean and cleaned up every night.  We feel that Kevin is a true artist in the fact he matched the textured finish that was 40-50 years old.  I asked to get an estimate on some exterior work.  It came back again very reasonable and we said "See you on Monday."  We would not even consider any other company to work on our home and will request Kevin every time.

We reached out to Paul Davis to complete an outdoor project. We'd removed an above ground swimming pool, and wanted to build a pavilion. It was not easy to visualize, but I had a rough drawing of what I wanted. Both the gentleman I signed a contract with and the project manager worked with me each step of the way to build the design and to update me at each stage to ensure our estimate of a cost was accurate, and we were happy with the results. We were/are very happy both in terms of the pavilion and our pockets - they worked hard and managed to stay under the estimated budget!

One of the best benefits of working with Paul Davis is the relationships they've built with various skilled professionals. For each task, they were able to line up people who were highly skilled in that particular element of the job. They were also, every last one, pleasant to work with on the projects.

Hiccups and delays (due to shipping not scheduling) were communicated and handled well. My family can't get over how stunning this looks. We will be enjoying it for years to come.

We worked with Jeremy Hogue of Paul Davis on the repair and restoration of water damage to our home.  Jeremy was very responsive and a great project manager to work with.  He was very willing to make minor adjustments to the project as it progressed to ensure we were happy with the result.  The quality of work was excellent and our home looks great.  Highly recommend Paul Davis.

We didn’t know what to expect when we started this house project. However, we found out that a good project manager makes all the difference.  Our project manager, Zach, went above and beyond to give us the kitchen of ours dreams.

Mr Hogue, the project manager was knowledgeable and professional.  He was here early to make sure his team arrived.  They arrived on time and had the job done with in an hours time.   Mr. Hogue returned when the job was finished to make sure it was done correctly. It was a vent up by our attic that needed replaced.  The whole experience from start to finish was excellent. I’ve in the past also used them to replace my roof.  I would highly recommend the Paul Davis company.

Hey all, we went to get a car seat the aame one as the picture  below, but in pink. Eash car seat had prices under each displayed car seat shelf and  so picked the pink car seat next to all the other car seats of the same look and brand as displayed. We got to the register it brought  it up to like $100.
So We told and showed a worker she says she scand it and the pink car seat was not the same car seat because the pink one has a (head reast pillow) so its not the same car seat as seen in the picture on the car seat. ( So my husband said Ok Fine we will get one from somewhere else(yes he was flustered however we did not curse or yell at the workers) in the end as we are leaving the manager follows us all the way to the exit. (made me feel be-littled and was un-nessary)

This review is specifically for Melissa in the pick up and go department.
I had been shorted an item from a previous order and called the store to remedy it before picking up my next order where some kid told me they don't do that and then hung up on me.
I spoke to Melissa today when I picked up my order, and she immediately got me my missing item and was incredibly kind. I appreciate her professionalism and level of respect.
It would be great if the other employees were courteous and took their jobs seriously, like Melissa.

Okay, disclaimer: I work in another store, so take this for what you will. My wife and I went in this evening for groceries and had a young guy named Henry as our cashier. I've been with the company for a very long time and worked in many, many stores and I've never had better customer service. Which is why the five stars. He really deserves some recognition. He was very courteous, conscientious, and engaging. We were kinda stunned. We were trying to stay under a budget, he was really courteous and asked what he should try to stay under as he rung up our items. He even celebrated with us because we, miraculously, went exactly a penny under our budget. He was engaging and fun. I can't say enough how helpful his attitude was since we had a stressful day. It made the whole shopping trip. So management: take note and please do something nice for him, he seems like a really good hire and someone to possibly promote down the road.

I went to the Caldwell Walmart on 10/30/23 and purposely parked my new BMW by a median in the parking lot away from other cars to prevent damage. When I walked out of the store, the sprinkler system was being blown out all over my car that I had just spent a couple hours hand washing the day prior. I also had to walk through the spraying water to get into my car. It’s not just water being sprayed during a sprinkler blowout - it’s all of the gunk and sediment that’s been sitting all year. I was extremely irritated, so I waited a handful of hours to call that day, but nobody picked up the phone.

I called again the following day and finally got through. I asked to speak to a manager and the woman put me on hold. After about 7 minutes someone answered the phone, “Hello?” No name or title…just answering like it’s their personal phone with hesitation about an unknown number. I explained the situation and he had zero sympathy, never offered and apology, then told me it was a risk I took parking where I did. I asked for the District Manager’s name and contact information and he said he doesn’t know that information. He suggested I call 1-800-Walmart to file a complaint. (So I’m already majorly inconvenienced, then it’s suggested I be even further inconvenienced calling a generic number when I’m talking to someone directly from the store my issue happened at? Seriously?!) I asked for his name and he told me it is Will. I then asked for the Store Manager’s name and he claimed he couldn’t give me that information, but it’s at the bottom of a receipt if I purchased something. I questioned his logic with that statement, then someone else took the phone and said, “This is Coach Izzy.” There wasn’t any warning the phone was being passed to someone else, which I find very odd and unprofessional.

I asked “Coach Izzy” if he is a Manager and he said he’s an Assistant Manager, to which I mentioned I asked to speak with a manager to begin with. The conversation went the same as it did with Will - he offered no apology. Nobody said anything when I made the suggestion of putting up signs or something to warn their customers the week of a sprinkler blowout. The tone from both men was basically “it’s your fault you parked in our lot and I don’t care what happened to your car…I just work here”. He did finally provide the Store Manager’s first name and without contact information and told me she might be back in 1-1.5 weeks.

I was is a leadership role for many years. This experience was filled with a complete lack of empathy along with nonexistent emotional intelligence or leadership skills. I understand they can’t wash the sediment and water spots off of my car, but they could have offered a gift card in the amount of a car wash, or at the very least - an apology.

Apparently employees can make their own rules now? If you buy de icer spray for you car in the winter time they check your ID and say you have to be over 18, yet when I asked the manager and auto sales they said you didn’t have to be, seems like no one is aligned with the rules and can enforce it even though it says legally everybody is able to purchase it? Horrible overall and bad customer service

GENESIS MUSIC STORE

It has a good assortment, it sends you the essentials and something else

The Home Depot

These 2 guys were really showing great customer service and working instead of just standing around!! We needed sheets of sheet metal cut and Gabe D went out of his way to help us ! And Gavin S was very polite and helpful also ! These are the people that deserve a raise ! Thank you guys for letting us know there are still good hard working people left !!

We ordered a new washer and dryer, which the female manager was amazing when purchasing the item and I would give her 5 stars.

However, the delivery of the item- not so much. They dropped off the item and told us we were all set. We started using the dryer and the first load we realized it was leaking too much air from the dryer duct, and the room was getting extremely hot. When we looked further we realized that they had tried clamping the duct on about 1.5 inches of  dryer hood, which as you can guess was not secure and did not hold.

Instead of letting us know, the dryer duct ended up falling off during the first dryer load. We tried to get them back out but it would take over 2 weeks, so we had to do it ourselves. Not to mention the hour long phone call and constant redirects on the phone to even get someone set up to come back out AND to tell me we have to wait two weeks for a product they didn’t install right?

We ended up having to repurchase a SECOND a dryer duct (they made us buy one at purchase as well, which they installed) and fix it ourselves. Note we did try using the dryer duct they initially brought and was already installed but it did not work, so we were forced to buy a new one and not to mention the time to reconnect it all.

Wouldn’t be so frustrated if we hadn’t just gotten the item delivered but make sure you’re paying attention to the delivery people and how they’re connecting your stuff so you don’t get stuck buying something and having to buy it again AND fix their mistakes!

I was picking up some metal edging for my home,so i didn't request help from an associate. I was there on a Sunday and didn't see the normal amount of employers, so I was fine loading the materials by myself. When I went to pay I was told to go to the other end of the store,which was a long walk with all the metal edging and incidental parts for instillation. The young man who rang up my order was very pleasant and accommodating. However, not once did anyone ask me if I needed a hand loading my vehicle,not that I  needed help,but I am a 75 year old man. I have been a Home Depot customer since the late 80's and will continue to be.

Our refrigerator was delivered, but was not hooked up to the water line, or leveled, or unpacked. They said they could not hook it up to a copper water line, but a friend bought something that enabled him to hook it up. Doesn't Home Depot sell anything that  would enable customers to hook up a refrigerator to a copper water line?
Then they left the front door wide open without telling us they were leaving. Every time they came in or went out, they left the door open, even when it was not necessary.
They called just 20 minutes before they came, and would not give extra time to unload the refrigerator. We had been told we would have 4 hours between the call and the arrival.

Did an online order for delivery. Changed my mind and went to the store. Kim was great. She found my online order and held it for me while I decided to shop for other things. This store has very friendly associates. And helpful too!

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