St. Matthews Ace Hardware and Paint

It has that old timey, hometown hardware store feel that you can't get in a big box store. And the service was very personal

Have been buying my Scotts lawn treatments here 1-4. About $35 each. Great personal service

Conveniently located!
Very Friendly and Knowledgeable staff...unlike the Big Box HD stores..
They make you feel welcome there..unlike the Big Box HD ...who really shows No Customer Service at all!...Enough said...You Rock Ace Hardware!!!

Always good service and good prices on things in their flyers. It's much bigger than it seems. After walking all the way through, they seem to have everything that I would need from Home Depot except for lumber.

Ace Hardware deserves a glowing 5-star review! The store boasts a fantastic selection of tools, equipment, and hardware, catering to every DIY project. The staff is incredibly knowledgeable, providing expert advice and guidance. I'm always impressed by their friendly and helpful service. Whether I'm searching for specific items or seeking recommendations, they go above and beyond to assist me. Ace Hardware is my go-to store, offering everything I need for home improvement projects. The convenience, quality, and exceptional customer experience make it a top choice for any DIY enthusiast. Highly recommended!

Walmart Supercenter

There were too many pickers and very slow customer service, which was basically no help.   These days it's pretty much delivery except when I'm on the road and MUST go on store.   I don't even attempt curbside based on a couple of tries for groceries.

It’s extremely inconvenient to shop in the garden section of this Walmart. They lock all doors leading out. So, anyone buying any significantly large garden items are forced to parade them through the store. Otherwise, I like this Walmart. Employees are friendly and helpful.

Employees don't want to work, they just want to talk to other workers. Nasty acting employees. They don't show any hospitality, their rude and lazy. They do not want to work. All they want to do is conversate with other employees. They even stop ringing up to laugh and talk. Walmart hired them to do nothing.

If I could give 0 stars I would. I am beyond upset with the PickUp Service. I have been sitting waiting for my order for over an hour and a half and still nothing. It was ready for Pick Up Monday and now they can’t find and no Employee is telling me anything. Very Disappointed

Ashley in customer service cussed me because she is having a bad morning.  I just wanted to return a item with my receipt. She then cussed me as I walked away so I turned back to her and said she needed God. Ashley then cussed me with God in her cussing rant. I then ask for a store manager and I got Chris. Much better person to deal with. I informed him of her actions and left the store. No shopping in Byram anymore for me. I will go elsewhere. RUDE is not ok. God needs to be in Byram Walmart.

Ace Hardware

Couldn't find what I needed at first. It's a very different set up inside there, so it makes it hard to find what your looking for. After having help from an employee, I was able to get what I needed.

Used my $5.00 off Birthday card on a purchase. The item did not work so I had to return it, since they didn't have the fitting I needed. They wouldn't return my $5.00 coupon discount for a future purchase. I stead they just took my Birthday present back and kept it.  Happy Birthday to me!!

My wife's favorite go too! She loves this place and they know her by name. They have the feel of that old down home hardware store. Prices are fair and competitive! We will be back.

If I could give 0 stars I would. Worst shopping experience I’ve ever had. Would not recommend going. Worst customer service ever. I will never return and will tell everyone I come in contact with I don’t recommend going and my terrible experience

Love me some ACE hardware, employees are always nice and helpful.

Robert I. Merrill Company

The fire rated doors I ordered came out with handle backset dimension drilled in the wrong location, although all the documentation was correct. Alonzo Leon promised me that he would provide me with the correct plungers to fit my existing locksets, against my better judgment I accepted the doors and took Alonzo's word that he would provide the parts needed, well... that was a mistake, doors are paid for and after several attempts, I get no response from Alonzo. I have a lot of doors in our building, all use the same locks except the new doors, now I need to have different sizes on hand, purchased out of my own pocket.
Not a trustworthy representative of this company, future prospects should not accept the words of the sales people, or at least Alonzo, and not accept anything if it is not correct, maybe that will teach them not to take advantage of people that put their trust in the so called professionals.

Been doing business with Robert I Merrill for over 10 years and have always appreciated their professionalism. They have a great knowledge of the industry. Sales team is great and they have delivered on hundreds of projects. It's great that they stock so many items needed in the commercial door and hardware world.

With the way economy and delays David Oliva has been Awesome to work with on my project. Our company uses Robert Merrill for most project. Make sure you ask for David.

I found some special door pulls online that I could not order directly. It was hard to find someone who could order them for me. I was referred to Robert I. Merrill Co.--they were able to order them for me quickly and at a good price. They even shipped them to me so I didn't have to drive to Salt Lake City.

Our company invested in 3 heavy duty locks for our dispensary vault doors. All three of which failed after 1 year of routine use.

The pharmacy is great. For the most part, the self-checkout staff are friendly but it's the staff out on the floor that are extremely rude. I do wish they could have vehicles towed that are parked in the pick-up section with no one in the vehicle! I see no less than 5 or 6 parked in this section with no one in the car/truck. I realize Walmart can't be the 'Respect and Coutesy' police but it would be nice if they could start. Kinda like ticketing those that can't seem to put their shopping carts where they are supposed to go after use... even when parked next to the cart return! 🤔

We were in line to check out and we backed up to another checkout we were the checker told us that she was closed. So I went to another checkout and I was looking back at the other one she started checking another person out then she went to another girl and started talking to her about me. I told her if she had something to say to say it to my face she started yelling at me and threatening me about what she would do to me she was black with long braided hair. I live in Hamilton and I am 72 years old I want be back to Hamilton Walmart until she is gone and I am going to every business in Hamilton to tell all my friends and neighbors how I was treated.

Came into the walmart with a slow leak/cut in tire on a Sunday. Was traveling with family to North Carolina. Excellent service from the tire team. The Team Lead was professional and knowledgeable. The patch job was good and got us home safely to NC. Thank you to the whole team.

Self check out sucks. In ( assisted) checkout the checker is talking on his phone to the shop about his car. All Walmart suck . This is my 4th visit in 5 years.

I love Walmart usually the people that is working there are very nice and helpful maybe they're a little bit stressed out if it says the towards at the end of the day but anyways you always get what you want cuz you know what is in Walmart now that they have redone Walmart Hamilton it is wider aisles and everything it is very very nice everything is coming along very beautiful

Computers control what employees can do for them  this isn't allowing anyone in any type of authority give customers a better experience. They just say sorry for that person and cover up for their employees to be rude and ignorant to customers that shop in the store and for customers that use the app.

A great place for all your shopping needs. The store feels pretty clean and is well organized. They have a good selection of clothing for the whole family. We went to buy toys for Christmas and found a lot of variety. In the grocery area it was very well stocked up. We don’t visit often but when we do, we usually stock up on the essentials a always get good prices here.

We are frequently customer,  they always have all the seasonal items, and the best price.

I went to Walmart to get a Styrofoam ice chest for my husband. On the shelf there were only 2 but they had no lid I asked a worker if there was a different area where there were lids they said no and that I can ask a different coworker because she didn't know. One coworker  told me they are showing that they have 21 of them but no one knew we're to look for them. So after asking 5 different coworkers I decided to ask if I can get a discount since I only had half the product they told me to go to customer service to ask.
Customer service said they could not give me a discount I told them who's in charge here and who's the manager and they didn't want to give me a name but then they said ohh uhh we can give you a 10 % discount I told them 50cents is not worth it when half the product is not available.

Great customer service!  You know what it is. A bunch of stuff... great prices... self serve... BUT when you need an actual person they're great!

Harbor Freight Tools

Love love love this store. It's new and clean. The employees are super friendly and very helpful. Definitely will be back.

New store with large selection. Neat and clean displays. Friendly staff.

The store is nice and cashier's have good customer service

Well the tools are at a good price but I used it one time and it broke I guess you get what you pay for

For the most part is a good location. It can be difficult at times to locate an associate if you need something. Always found it best to call the main line while in store and request help.

Usually pretty clean and stocked up on most items. On weekends there is never enough check out lines with cashiers open so you always have to wait for an extended amount of time to get checked out. The cashiers that are working  try to get you checked  out as quickly as possible and are almost always friendly.

We asked for assistance in finding an item.  The woman couldn't be bothered.  She pointed to the general area of where it should be.  After looking again and still not being able to find it, we left without the item.  The cashier only spoke when she had to ask if we wanted a warranty.   I know it's only Walmart, but I felt extremely unwelcome.

I don't know who paid for the 3.9 review average. That's false. EVERY single time you walk into the Richland location, expect boxes piled up in the aisles and poorly stocked shelves. What's this translate to? A management problem. Would be nice if you'd fix it.

Bought Walmart plug-ins.  Bad decision 😪!!! You can't smell anything at all. So don't waist ur money on them.

The store isn't always clean.. But, I really like the employees! They are friendly, helpful, and down to earth. I visit the store frequently, and honestly I can't tell you any time in the last few years where someone has been unkind or rude to me there.

...Well, I can think of an experience about a year ago where the manager wouldn't let me return a stuffed animal from a holiday because supposedly they had only a 30-day return window or something like that (I can't remember the details now, I can only remember how she treated me.). She said that signs were clearly posted, but I never saw those signs. That was frustrating to me, but that experience is the exception to the rule. I enjoy going to Walmart... For the people and obviously, for the prices.

Oh...yeah... The only thing I really, really don't like about Walmart is that they allow some really skanky images on their perfumes or their muscle drinks or posters, etc etc! I know that this problem isn't limited to Walmart, and unfortunately most people don't speak up, but I always speak up when I see things! And I hope you will too!

So the ineptitude of the employees at this location is beyond belief. Stopping my son for stealing and wouldn’t you know it he paid for it all and you were wrong! Your excuse is “you mixed him up with someone else”! Shame on you! Train your employees better! Stop being homophonic and racist. You and I both know you were profiling! I will no longer be shopping at your stores. I will be sharing on social media, with friends and family as well as the news! Do better! You would think with amount of videos out there showing when you are wrong you would train your loss prevention team better! Screw you and Ba Hum Bug!

Not a huge fan of how they have rearranged the store.  Don't really feel like there is a rhyme or reason to where they put everything.  It's almost like they know the areas that people need the most and stuck those in the farthest corners so you have to pass all the non-necessities to get what you need.  And the floor staff now seems so busy doing online orders that they forget about the real life customers around them.  But I STILL LOVE the cashiers.  They make my day.  They are so kind and talkative.  I prefer waiting in a longer line to see them than doing self checkout just because they are so great.

Two times I have ordered tires online only to have Walmart tell me AFTER I ORDERED AND PAID that they don't have the tires in stock. Last time I needed the tires soon. So I tried to cancel the order and went to a local tire shop. Ten days later the tires showed up. So I had to haul them into Walmart and return them. This time I ordered and paid only for Walmart to tell me half an hour later that they don't have them in stock and they were canceling the order. To add insult to injury, they had already changed my credit card and said that it could take up to ten days to refund my money. REALLY?
On top of that, I used to always get the road hazard warranty. However, last time I took a tire in to have a hole patched they ruined the tire. They gave me a tire to replace the ruined tire (of course they charged all the fees they could on the "free" tire) and I had to buy a new tire for the other side since the tire they "gave" me didn't match.
So, Wally World, if you're reading this, understand that I have been buying tires and road hazard warranty for decades...not any more...you lost me as a customer. Three strikes and you're out!

Always a good experience for me at Wal-Mart. This day I needed keys made. The kiosk was easy to use and a small variety of keys were available so you could personalize the key. Shout out to Lance! He checked us out and was so friendly!

Seems like they are back to full staff unlike a few other stores, the shelves were full. Had an employee ask about a shirt I was wearing that lead to a nice conversation. That was unexpected. I asked where "z" rows were located, quickly the employee have his best guess but looked it up in his phone... a second employee walked up and was able to tell me exactly where the item was I was looking for. Honestly never had that kind of help at a Walmart.

If i could rate 0 i would. Absolutely no care about anything. They might as well not even have a pickup call number, or pickup at all for that matter. When you do a pickup order and get there call the number and no-one answered after 49 calls. Then you tell someone and still wait almost another hour. I could have gone in and got what was ordered myself and gotten it back to work.

The gates to the lawn and garden center have been closed for weeks. After going in the main entrance and walking all the way back to the far end of the L&G center, picked up the items I needed, then walked back to the self check out, it items rang up incorrectly. If that wasn’t bad enough, the lady at the self check out didn’t offer to correct the price

This Walmart is so ghetto & the employees at self checkout are useless! It’s always the employees that are my color that have the worst attitudes. They don’t greet you and act like don’t see your light going off for help when they can see on the telson. This place is very much like the Walmart on hwy 18 in Jackson!

I have been a patron of the Pearl Walmart ever since it opened. The service is always beyond tragic, but this last time they accused me of shoplifting and demanded to go through my purse! I said, "Sure! Here ya go, have at it!" To which the embarrassed employee rolled her eyes, and walked off in shame. They must be hard up for good Loss Prevention Officers who actually know what they are doing. I will never be back to Walmart. I am also writing a strongly worded letter to headquarters.  I spent over $800 at Walmart on my last trip. Only to be accused of shoplifting. TRAGIC!

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