Paul's Ace Hardware

This store is a must in our town. We have nothing else like it. The staff is knowledgeable and ready to help. The variety they have is fantastic, they have everything. We're blessed to have this store.

I get the vibe they think they're doing you a favor all the time. Paul isn't a people person and that's okay, but Linda is a jerk and always looking for a fight

Drove from Des Moines to Grinnell to do a custom metal job.. Stopped at ACE to pick up a couple items.. My helper needed to use the restroom but the woman at the front counter said they didn't have one.. A gentleman led us to the supplies we needed and we headed to pay... Woman at front counter was busy on her phone and didn't have time to ring us up. Will avoid this place in the future as time is money when you're on a job 🤔

Always have what Im looking for with super friendly and helpful staff!

My shovel broke. Ace shovel says if it fails take the SHOVEL in and receive a new one. Called and made sure this was ok- guy says yes bring it in. I get there and two employees know nothing they call a third, he asks if I have a receipt. No receipt. Asks if I know when I bought it- this year? He demands to know which month letting me know there is six months we've had this year (like I'm dumb). I have no idea. He checks the serial which is the exact same as the new shovel he brings up. He then proceeds to tell me how to use a shovel. At some point I must have gave him a dumb look because at this point I feel belittled and dumb (I do know how to use a shovel) he stops mid talking and informs me that if I don't listen to him tell me how to use a shovel that I will not be getting a new one. Ok? Grinnell Ace Hardware- your employee was rude. He has no right to decide who does and doesn't know how to use a shovel, was it because I am female? Read the sticker on the shovel. Maybe just ask how do you use this shovel and if it's wrong then says this voids warranty BUT under NO circumstance is it his duty to tell me how to do something unless asked. Calling ACE Corp. customer service about this on Monday.

Ace Hardware Stetson Hills

I was chastised by a store employee for using one of the rolling ladders to retrieve the bolts and nuts I needed.  I looked for a signs that indicated only store employees were allowed to use the rolling ladders but did not see any. I don't enjoy paying full price for items in an establishment where I am scolded by an associate. I guess it's back to the big box stores for me.

I’ve been to a few stores already looking for a specific handle. ACE didn’t have it either, but Jay went out of his way, above and beyond to research and look it up for me. The last idea he has was sending me to a different place wich I’ll be heading to next. Thank you Jay you have been very helpful to me and even though I didn’t buy anything today, I know I’ll be back because Jay has been very helpful still! Thursday August 18th at noon. Also they have a big selection on cast irons!!!

I grew up in Gunnison Colorado, and when I go into this store I'm telling you, I feel like I'm home. There is such a small town feeling in this particular Ace, it's like everyone is family. I never mind at all if getting my paint mixed takes a little bit longer. Everyone who works there is fantastic. Smiles everywhere. It's 100% better than those big box stores 😉

Jim and Pamela are absolutely amazing!!! ✨ I came into the shop needing help with my bike seat and Jim went out of his way to not only help me find the right size tools, but also helped me adjust everything. What ⭐⭐⭐⭐⭐+ service!!! This is officially my new go-to home improvement store and beyond. 🥰

Customer service severely lacking at the counter. The least the cashier can do is at least say "thank you", but still cannot do it. Got the most sour looking face ever. Negativity oozing out of their skin. Perhaps ,maybe because I am not caucasian.

Unthankful people will never level up in life. Definitely an entitled loser mentality.

At least smile. There are people in this world who would love to be in these people's shoes.

Walmart Supercenter

Walmart supercenter with Subway attached. Centennial Colorado. I absolutely love your store good people good crowd. The employees are always courteous, as well as the other shoppers thank you for the pleasant environment. Pay attention to trisodium phosphate and children's ingredients in cereal.

The older lady in money services needs to watch how she talks to customers. Yelling at people to get in line who are already in line just so she can walk through was the most unprofessional act I’ve ever seen in my life at Walmart. If people need to “get back” they should be spoken to with respect not with her attitude and raised voice.

This store has possibly the absolute worst shoppers for the Walmart delivery. I am constantly getting rotten, smashed produce, damaged products, they constantly are “out” of tons of items (so many it doesn’t seem possible, they just don’t want to look for it) these shoppers simply do not care. I am chronically ill and have a hard time doing anything more than a small shop trip myself so paid for the convenience of getting the deliveries from this store. I will no longer order from this store because the quality of the items chosen is so terrible, and the shoppers don’t give a cr@p what they are sending to the customer’s home.

It's fun to go there and look at all the shiny stuff

Store offers good produce and great items already cut up and easy to make charcuterie boards for the holidays! Meats, cheeses, olives, crackers, grapes, nuts etc..

12/21/23-renewing my 1 star rating of this place. They have no real registers open and you have to wait in a super long line at check out. It's the last few shopping days before Christmas and this store is failing hard at customer service. Also the restrooms were a mess and looked like they hadn't been cleaned in days. Walmart, you can do better. This location needs closed down.

9/5/22-They don't have enough people working registers in the evening. This was a Monday (labor day) night and they couldn't handle the customers they had. Self check out was way down into the frozen food and the normal lanes were at points well into the clothes. Also several of the self check out lanes were closed so people couldn't even use them. It looked like a black Friday. They need better coverage at this store.

This morning around 10 am, I arrived to the Auto Center to get an oil change and my tires rotated.  A young guy asked me if I had an appointment and I told him no.  He then proceeded to tell me that I needed to go online to make an appointment.  I told him that I had been calling for two days and no one had answered.  If someone would have answered the phone then they could have told me that. I called back after 2 pm to speak to a Mgr.  I was advised by another employee that he was on an hour lunch.  Well it’s two hours now and no one has called me back to explain to me why I was denied service today. The guy never mentioned a wait time or anything.  I will be going to the store in the morning to speak with a Manager and if necessary I will call the corporate office. I want the footage pulled.  My money is good just like the next person.

What in the world is going on with pick up at this store?
They recently moved the pick up spots to a different location on the side of the store, but prior to moving them, the area was full of parked cars without drivers, making it difficult at times to find a spot.  There were people just hanging around, leaning on cars, chatting among themselves and with the workers.  It felt off, and unsafe at times.
Since moving the pick up spots to the other side of the building, it’s better, but there are still people just hanging around, talking to employees, etc.
They never answer the number on the sign, so if they don’t come out with your order within the first 20min or so, you better flag them down or you’ll sit in your car until the end of time.
I gave the three stars and continue to use this store because the shoppers that prepare your order do a really great job.

Store was clean and staff friendly. But if you shop for groceries here, check your expiration dates. I was only there for about half an hour and came across a bunch of expired things. I didn’t continue taking pics but on top of these I found expired salad dressing (2021!), cookie mixes, pancake mixes, etc.

There is a female Hindi there that touched me without my permission and then got offended when I told her not to touch me. She was also hiding her name tag so I couldn’t see her name. When I asked another employee, cart boy Jesus, for assistance to call the manager on my phone he pretended not to speak English. And I was asking him for assistance because when I called the store to report the non consensual touching of my person, the call dropped.

FL Davis Ace Hardware Centerton

I Love My Local Ace Hardware Store. It Is Brand New and Well Stocked Hardware Store,. Staff Is Always Waiting @ The Front Door To Help YOU Find What You Need. They Have Great Deals On Weekly Sales. If You Live In Or Around Centerton, This Is Your Go Too Hardware Store...

Leo was great at getting us ready to with our new string trimmer.  Ace is the place for the helpful! Thanks Leo you rock!

This was a great addition to Centerton. It's super convenient. I needed a dryer exhaust hose and thankfully I didn't have to drive all the way to Rogers.
The store has cleaning supplies, hardware, paint, a gardening section, automotive items, some house wares and much more. It was like a small supercenter or Lowe's. It's definitely convenient if you need something real quick and don't want to drive all the way back into town.
The staff was friendly too.

I love me an Ace Hardware more than you can even imagine.  I like the setting and location of this Ace Hardware as it is a bastion of small business turns mainstream giant in the middle of Walmart territory. That being said, the store is a little underwhelming in terms of it stock and necessities you can find charming little one off that I frankly have not seen anywhere else like Bird houses that seem hardware merchandising watering cans that seem boutique

Picking up an order was great. Getting help on information to purchase a lawnmower was poor. My neighbor suggested I go to the Gentry store but I felt that this was closer so it should be fine. Every question I asked was referred to the sign hanging on the mower. I purchased a great lawnmower from Walmart.

So with all the new renovations, there have been more customers.

Now I think they're struggling to keep up with inventory. I shop here as often as I can and I'll notice simple things not being restocked like vitamins or someone keeping up with the clothes department.

The store looks decent, it's just feels unkept.

My last resort for shopping. Hate it here.

Edit: went in yesterday and a bunch of deli sandwiches were expired and some were still frozen and expired which is weird. Deli had like three hot items ready. A Cop asked me “what do you need?” when We I entered the store. Oh but look they put new paint and signs up lol. 8 years later and this place still has terrible customer service and managers that look high all the time. Seriously avoid going here.

Not a single good egg in the building, just this lone, sad carton of all cracked ones. Looked like the entire store had been raided. A ton of staff sitting around doing nothing. Food desert vibes :(

This Walmart has changed a lot. They have changed the cash registers to self service and have a lot of room to check out. Don't know if there's any for an actual cashier, but I believe (and hope) they do. Just for the people that are disabled, that may have a lot of items. Or for people that may have 1 or 2 carts full of groceries. I did have to go to another register to purchase a bag though. The one I had didn't have any available. But overall it was cool.

This store is the absolute worst Walmart. I purchased all the items I had picked out and they had followed me through our the entire store as if I was stealing or something. It's really invasive to do this to people and I understand that it's their job but to sit there and also hassle me at the door after presenting my receipt. I swear that the employees are not dedicated to customer service what so every this is probably the last time I'll be visiting this location.

Ace on The Fax

Good store, somewhat limited supply.    The cashier are always friendly and helpful.  But its hard to get anyone to help find what I'm looking for.    More than once I've walked toward personnel looking for something and they turn and walk away.

Stacey was a HUGE help in helping me locate the right parts for me to fix my luggage rack on my bike. It saved me loads of time, and she was super friendly too. Ace really lives up to its promise as the helpful place every time I go, but this was even better than usual!! Thanks again, Stacey!!!

I love this store a little too much. Since beginning my woodworking hobby a few years ago, I've spent a lot of time here. Without exception, I've found the staff members very helpful.

Clean,well stocked customer service impeccable!!!!!  found exactly what I needed and the young adults they employ are very helpful and well mannered.Highly recommend this business especially if you live in area!!!! Will not be disappointed they deserve 10 stars

Ordered a new Weber natural gas  grill and was able to get free assembly and delivery, try getting that service from the big box stores.
Also, the delivery person looked at my new natural gas connection and told me what fitting i will need to connect my grill which saved me from calling a plumber and $$$.

Great customer service!!

Ace Hardware of Tamarac Square

I went in looking for 2 specific items. The young man didn't just give me vague aisle directions. He stopped what he was doing, walked me to where they were, and discussed the project with me. I was so impressed with the level of customer service. Thank you!

I recently moved to the neighborhood. I needed some items for the move-in, and Ace Hardware was the perfect answer. Richard was very helpful and kind. He has helped me find exactly what I needed to complete a few projects more than once.
Everyone I have encountered in this store has been friendly and professional. I am happy to have found a local, well-stocked hardware store.
Thank you for the excellent service!!

I absolutely love this store. They have EVERYTHING I ever need and then some. The associates are knowledgeable and super friendly. I always leave ACE happy.

There’s a very unfriendly woman with no personality at this ACE hardware. . .I went in to purchase a Birthday card for my daughter because they carry my favorite greeting cards. However, I was met at the register with this woman who not only didn’t greet me but wouldn’t even make eye contact. She asks if I’m a member, I say no, then remembered I am. ( I’m not a frequent shopper). When I said I was, she said it was too late that she was passed that screen, still no smile or eye contact. She was pure rude! As she scanned my one item, I walked out without a word. Unfortunately we can’t train ppl to be kind and friendly.

I was pleasantly happy coming into your store today I got a hose and nozzle, and had some questions about washing the car and the length of those but Josh was very helpful and immediately approach me and walk me to the section. Definitely recommend. A++++

Johnstown Ace Hardware

Love love love! Has everything you could need and super helpful workers! Prices are the same or lower than other stores further away! Thank you Ace for the awesome store and great experience the first time I stopped in!

I am very happy to recommended this store because it has served me well many times. Not only have I gotten crucial parts I needed for repairs in a pinch but I also found that they sell the one brand of dog food I've used my pups whole life and it's just right here in town. They have a program to give you free bags etc. I would recommend this store to anyone because you can always find someone friendly and helpful. You can find just about anything here that you would need to start or finish a project.

I would look like to acknowledge one of your employees Abby she was working upfront on Friday and I was having a bad day .Abby greeted me with a big smile and helped me out with what I needed (flowerpot) she was great and very friendly.I can not thank her enough just a friendly face not hating the world or her job.      Thank you Abby.

Jamie Morrison

Great place for the small home repairs. They have a decent nut and bolt aisle as well. Also, they were able to special order me some adhesive I needed for a project. My only complaint is that I wish they would carry the smaller 3x5 drywall boards.

Helpful and friendly staff. If someone doesn’t know, they find out, find who does, or direct you to the person that does. Clean, well lit.

Ace Hardware at Austin Bluffs

There is a reason I always start at Ace. They have such friendly and knowledgeable staff. Scott knew exactly what I was looking for and told me both spots that I would find them in the store. He also had answers for a few different ladder questions I had.
Checking out was a breeze as well, Cindy was so efficient and warm. Holiday seasons tend to be tough on retail associates, so it was a delight that she was so cheery and bright.
Ace doesn't always have what I need in that location, but as I said from the start. There is a reason I always start at Ace rather than other "big box" stores shall we say...

This used to be my favorite hardware store.

They somehow manage to have greater selection, and always have more knowledgeable staff than the big box alternatives.

Sadly, their decision not to have public restrooms no only breaks State Law, but it can sometimes shorten the duration of some shoppers’ visit.

The phrase “Out of Order” is used. Really? A Hardware store doesn’t have parts and wherewithal to repair a sink or a toilet?

Or are there other less virtuous reasons to withhold this basic service to customers? Like not wanting to clean it. Or not wanting non-verified customers to use it?

C’mon folks. Let’s revive the concept that you are a neighborhood store. A friendly part of the community. Who actually cares about the needs of their customers.

I was helped by a bright young man named Ron today. It’s very rare to get decent customer service in any kind of store today. Somehow it’s as if we have lost that art as a people…which is especially sad in this country, where we used to excel at it. And this is particularly true in a place like a hardware store, where it can be hard to find anybody working there who actually knows either the hardware, or what it does and how to use it.

In a day gone by, that was why you actually went to independent hardware stores, not only to find what you needed, but to get advice from somebody who knew the territory.

Well, Ron is a throwback. He’s one of those people with multiple interests and multiple talents, who actually knows and is interested in what he sells, as well as being interested in his customers. He gave me recommendations and great suggestions for a variety of projects that I’m working on. Not only was it very helpful talking with him, it was fun!!

And I spent money today on multiple goodies, and I’ll be back there soon to get some more. Thanks, Ace, for continuing to be of service, and for hiring terrific employees like Ron! In fact, every employee I had interactions with there today seemed in a good mood, and all were more than willing to help! Well done, Ace!

We don’t want to see specialized hardware stores go the way of RadioShack, and I believe customer service can be one of your greatest selling points! Thank you for being there, Ron and Ace, and for having what I needed.

I recently had the pleasure of receiving exceptional customer service at Ace Hardware, all thanks to the kind and knowledgeable gentleman named Scott. I approached the store with a home project in mind, and Scott went above and beyond to help me find the perfect solutions. With his friendly demeanor and genuine willingness to assist, he patiently listened to my needs, provided expert advice, and even offered creative suggestions that made my project even better than I had envisioned. Scott's professionalism and commitment to helping me achieve
my goals made for an incredibly positive experience, and I left the store feeling grateful and satisfied. Ace Hardware truly shines with remarkable individuals like Scott, and I highly recommend their services to anyone seeking quality products and unparalleled customer support.

We are regular customers of your Ace. Over the last few months, our Ace experience has been very much enhanced by your door greeter Scott, he remembers our name, remembers what we purchased last time we were in. He is very helpful, alway positive and he makes us feel important every time we come in. He is a great asset to the Ace experience

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