Ace Hardware Stetson Hills

I was chastised by a store employee for using one of the rolling ladders to retrieve the bolts and nuts I needed. I looked for a signs that indicated only store employees were allowed to use the rolling ladders but did not see any. I don't enjoy paying full price for items in an establishment where I am scolded by an associate. I guess it's back to the big box stores for me.

I’ve been to a few stores already looking for a specific handle. ACE didn’t have it either, but Jay went out of his way, above and beyond to research and look it up for me. The last idea he has was sending me to a different place wich I’ll be heading to next. Thank you Jay you have been very helpful to me and even though I didn’t buy anything today, I know I’ll be back because Jay has been very helpful still! Thursday August 18th at noon. Also they have a big selection on cast irons!!!

I grew up in Gunnison Colorado, and when I go into this store I'm telling you, I feel like I'm home. There is such a small town feeling in this particular Ace, it's like everyone is family. I never mind at all if getting my paint mixed takes a little bit longer. Everyone who works there is fantastic. Smiles everywhere. It's 100% better than those big box stores 😉

Jim and Pamela are absolutely amazing!!! ✨ I came into the shop needing help with my bike seat and Jim went out of his way to not only help me find the right size tools, but also helped me adjust everything. What ⭐⭐⭐⭐⭐+ service!!! This is officially my new go-to home improvement store and beyond. 🥰

Customer service severely lacking at the counter. The least the cashier can do is at least say "thank you", but still cannot do it. Got the most sour looking face ever. Negativity oozing out of their skin. Perhaps ,maybe because I am not caucasian. Unthankful people will never level up in life. Definitely an entitled loser mentality. At least smile. There are people in this world who would love to be in these people's shoes.