The Home Depot

Home Depot helped me with my countertops for my kitchen. Countertops and installation was a third of what it was at other companies!

I went to Home Depot to get some winter/Christmas decorations. They had well stocked shelfs and neatly placed displays. The staff was polite and very helpful in choosing products to make my project complete.

I’d like to seriously point out that we are very dissatisfied with the experience here. Stood there waiting for help… nobody helped. Asked various times. Waited another 15 minutes. Still no help with the purchase of a Milwaukee kit I needed to purchase. Then while leaving got ridiculed for not getting the tool;  by your employees CHRIS STODDARD. I didn’t understand why such poor people service here.. never again will I visit the DOVER Delaware Home Depot store …. Monday , October 30th from 7:20 - 7:45pm nobody can help me get a Milwaukee Tool set , much needed for some projects I have going on. Luckily the next closest Home Depot was open and willing to help. This was a first for me ….

Attitude MUST be a part of the training here!  Even asking where an Item " might be" , to the Checkout!
You get the " vibe",  " Why are you bothering ME" .. And no..Not my First trip here. HASNT changed in 4 years!..!..  Dread knowing I have to come here!  (Rental Guys?  Much nicer and Friendly) ...fyi !...

Avoid this location!  Not only are they not knowledgeable, they’re not helpful.

I purchased for a pressure tank from them.  I needed some fitting to get it to work.  No one was available in plumbing.  Went to customer service.  Asked them if they had the fittings and if anyone was working in plumbing.  Was told “Good Luck” in a sarcastic tone and there would be someone in plumbing.

Went back to plumbing and no one’s there.  Tried to talk with an associate that was walking by and he just ignored me and kept walking.  Found another associate that said she would have someone from that department meet me.

Eventually a guy shows up.  When I ask him where the fittings might be, he says he works there but really doesn’t know anything about plumbing.  He can only tell me where I might find them.  Thank God there was another customer there that heard me and he knew right away what I needed.. and told me “Home Depot there doesn’t carry what I needed “ and suggested alternatives.  My son says “dad, you got real customer service from a customer, HD service is a joke.”  Yup, a 12 yo saw how poor their service was.

Won’t be going back there again… and the alternative I went to, not only did the have everything, and knowledgeable, but their prices were extremely competitive… as in better pricing.

Walmart Supercenter

Bought four tires online. Chose to have them installed. When they came in we went to our appointment. A mechanic came out and looked at the door to see what size tires they recommended. The size tires and rims were different from what was listed in the door .Not sure why. We bought the car used. Anyway, they would not mount and balance the tires even though they were the same exact tires that were on the rims. They said they cannot mount and balance different size tires than what the car listed. At no time on the website when you pick your model does it tell you you have to make sure the tire size and rims match what's on the door? Otherwise they won't do the work. Spoke to a mechanic the day before to check on my appointment and tires. He confirmed Tues were there and he never mentioned that I have to make sure the tires matched what was recommended by the manufacturer on the door. Otherwise they wouldn't mount and balance them. Huge disconnect between the website and the mechanic shop.

The employees are mostly helpful and knowledgeable. They don't always have what I need. If you don't buy certain food items when they first arrive off the truck, you won't be able to get them until the next shipment comes in. I don't like that they don't EVER have school uniform pants/shirts for teen girl sizes.

This store is great. The staff is always friendly,  informative and helpful. The shelves are always stocked and clean. Bathrooms are very clean. I visit this store at least once a week and have never had a bad experience. I recommend this Walmart over any of the others in the area.

Had a very great experience in the Auto Center. Needed a new battery in a pinch, found which one I needed, and was out in less than 30 minutes! The team was very friendly and polite, great customer service! Will use them again!!

Typical Walmart location, great variety and good prices. The only downside at this location is that it is very congested, and as a result the customer service can be lacking at times. We usually do online orders and have it delivered which I highly recommend. This location does have a Service center so if you need tires they can assist. This location also has a VetIQ pet health center.

Candelario Ace Hardware

It's a little more expensive than other stores, but I like the convenience of parking close and getting in and out quickly. Everytime I walk in the store I'm greeted and someone will ask you if you need help and they're knowledgeable. I always need help. The big stores I have to find who works in that aisle, if I'm lucky and hope they know about I'm looking for.

Literally everyone except the store owner is super friendly and helpful. If Gene can't find it, it doesn't exist. Barry is pretty great too.

I love a good Hardware Store and this is a good one. Lots of choices, plenty of helpful employees,  bright, open space too. Food nearby and plenty of parking. I love it there!

Very nice store. I'm a girly girl so if it don't have make up n perfume I'm kinda bored BUT I LOVE IT HERE!..They have lawn ornaments, stuff to hang on your walls. All kinds of gnomes ...and the employees are very nice n helpful..I give it 4⭐⭐⭐⭐ and would def recommend others to shop here for paint, tools, lawnmowers fans etc

The people at Ace hardware are the greatest. They're sweet, kind, and they'll help you find anything that you need to find thank you.

Best Ace Hardware

Great hardware store with a good variety of products. I went to Advance Auto across the parking lot, and their 3/8" fuel hose was $.99 per inch. The employee there recommended I try ACE. The employee at ACE was very helpful, and the same 3/8" fuel hose was only $2.39 per foot here. The store was organized and well priced. Highly recommended.

One of our favorite places to shop. They are the only place in town that carries our brand of dog food for a very decent price. They also carried our favorite tomato plants....we bought them out. Lol Friendly helpful staff and very clean stire

Wgat a great store plenty of help & very friendly workers highly recommend this hardware store

2 steps in the door a rep asked to help me find my items. Saved me alot of steps and searching, always very helpful! One visit wife an I got separated, rep asked to help me, I said I'm looking for my wife. , He knew what isle she was in!

The staff have always been helpful and friendly. They have a little bit of everything.  A lot of the items might be cheaper at Lowes but I find the convenience of Ace worth the difference in price especially when I can get assistance at Ace and at Lowes you have to play the "Where's Waldo" game to find an employee.

Walmart

The best DAY to go here, is on Sunday. Mostly because the majority of the locals aren't out and about. Sunday is church day, for the most part. But other than Sunday. This Walmart is hecka crowded, inside and out. Go early, only time of day that it's not chaotic. Like be done by 10am!

They had what I needed, so that was great. The manager seems to be doing a good job at keeping everyone more on task. Clearance sales are always nice. I remembered to bring my own bags. That always helps 😆 Most of the employees are very kind and helpful. It's Walmart, saves some money.

98 cents bags to bag your stuff. Oh wait, the gal said they also have 74 cent bags but they were out. And the $1.98 candy bars at check out were overpriced.

We popped in for school supplies. Not the best selection.

No help available and now I understand all the funny shares on social media about this place.

$164.00 for similar school supplies for one child vs. $99.00 for two kids at Bimart.

It may have been disappointing but an experience for the books. We were in Hood River, OR for a fun day outdoors. The smoke from fires moved us to a random and unplanned shopping experience.

Hood River Wal Mart is well kept and organized. They have many employees on the floor who are readily available to provide service to their customers (except for a gal in the car stereo section). It's your average Wal Mart

The parking stolls should be at an angle so people can get in and out easily, having straight parking stolls doesn't help the consumer at all, if it was easier to get in and out of, then actually the store would be able to do more business just for the fact of easily turnover of the parking lot.

Groveland Ace Hardware

Every year I get a lot of flowers and vegetables for my home garden from this garden center! It’s always really well taken care of & everything is always priced right on the item. All of the associates are really nice & it’s just always an enjoyable time! Even if it’s not your closest garden center, it’s worth the extra time!!

Thank you, Chris, for your expertise with my Clark & Kensington paint.
Your patience is appreciated.
I love our local ACE & it's helpful folk.

I have used the Ace hardware in Groveland since they've open I normally feel 12 to 15 chlorine jugs at a time. Occasionally I purchase new tanks propane and have them filled. As of today I was informed that they cannot load or unload my jugs of chlorine what's the purpose of shopping at your local store if they cannot help you when you cannot physically lift them yourself. As per Casey the store it is their policy. So I don't know if the policy from day one has changed or if the individuals working there just don't want to work.

All employees are very helpful! Reasonable prices, good selection, and veterans discounts.

Well today I went here to make a purchase of a couple items I had a few questions I waited and waited for a rep who continued to gossip with a customer for 15 minutes and everyone who passes me she ask if there need help but for whatever reason she see me and know I had a questions but just won't acknowledge me I been coming and shopping here for years but this be the last I rather go to home depot and lowes Ace.

Update as of 9/13/23
I had to come in to this store for a small item only ACE had I was greeted at the door and walked to the location the lady was very nice got me in and out within 3 minutes huge change in personality as well.

Harbor Freight Tools

2nd visit here...small store...variety very limited...prices reasonable for the most part... no one asked if I needed assistance, although I was passed several times....

When in a pinch this place has just about everything you need. I wouldn't wanna use those tools everyday for a work/job tool that needs to be dependable for long periods of time but for the do it yourselfer or the weekend worker these tools are cheap and great. 👍

Seaford Harbor Freight is definitely one of the better locations that I've been in. They always are well stocked, and their employees are very helpful. I've never had a single issue with Harbor Freight and I go there rather frequently.

Knew what I needed. Looked it up on the app which gave me the aisle and bin. Walked right to it, got it, checked out. Quick and easy trip!

Nice place to shop for tools and things. I went there to purchase an aluminum hook.👌 😊

Lowe's Home Improvement

Greeter at Lowe's, Marsha, was extremely friendly and knowledgeable.   She left her station 2 find someone 2 help me with my hardware issue and made sure that I had the correct item.  Very satisfied customer.  She made my trip inside that I was dreading, fast and friendly.

Would give 0 stars if I could. Had a dryer delivered to my house. The box was damaged and the delivery company showed pictures and had proof that the box was damaged at Lowe’s before they transported it. The delivery men were kind enough to open the box to check it for any damage before they brought it in. The whole back of the dryer was caved in. I was told I would have a new dryer delivered in 24-48 hours and I should hear back from Lowe’s. Well I never heard anything. I called this morning and had been trying to get in touch with someone for THREE hours without success. I ended up having to call corporate just to get a case number and move things along to file a claim and get a new delivery date. I will never order anything from here again. HOPEFULLY the new delivered dryer will be in perfect condition especially since it isn’t cheap!!!

This store doesn’t even deserve one star. The customer service is absolutely terrible. I asked one employed for help whom had his phone in his hand the entire time speaking to me. I asked for a price for something and instead of helping me he proceeded to tell me how to find the price and multiply it. ( that wasn’t my only question ) yet he rudely left me standing there in a hurry.. so I then asked THREE other employees for help. One did ask for assistance from someone over the intercom so I then waited 15 to 20 minutes in that department… no one showed. So I then asked another employee… went back waited another 20 minutes. After asking the 3rd employee and waited ANOTHER 20 minutes for something that could have simply taken 5 minutes to do… I left! . Absolutely ridiculous and very disappointing

If I could say no stars I would. You can never find help. If you're able to find help they say "Okay" and then proceed to walk away. You stand there looking for help as Lowe's employees see you standing at the counter and proceed to ignore you standing there. All the check-outs are now do it yourself. This is the worse Lowe's ever. It's sad that you have to go up front to ask for a manager just to get someone to help you. You're told that they have to cut hours so there's not that many helpers in the store. Wow. No wonder Amazon is winning over people ordering things. 🙄

Seaford, DE store. We needed help buying parts to fix the piping for the new water heater we bought. We couldn’t figure out what we needed. Bobby helped us for a good amount of time and it wasn’t even his department. He was very patient with us and we wouldn’t have been able to find what we needed without his help. Thank you so much Bobby!

I know that last night we got a little bit of moisture. So why are there microwaves outside with water on the boxes? And also it can't be good for Batteries to be put out in the cold and then brought into a warm store?🤔

The self checkout is always flip-flopping between cash and credits so I never know whether I can use them or not. Walmart staff could be a little friendlier. And it's hard to find a staff member lately

It's always crowded but that's neither here or there.  What bugs me is the associate shoppers that push those big carts and filling up with everyone's orders.  They seem to forget that the aisles are only so wide and stopping in the middle ruins it for the rest of us.  Also, have the time the apps don't work.  They need to either spend the money and put actual prices on items again or reinstall the price checkers.  I picked up two items, which didn't have a bar code.  Was told it was for a set so I couldn't purchase them.  Went back the next week and searched until I found two with the bar codes.  Had no problem paying for them.
My main gripe is they expect everyone to go through the self-checkout or everyone is stuck in two lines.  The way the s-c are set up, I had to ask for help several times because there was no understandable directions on how to use them.  I did think the poor associate that had to keep coming back to help me again, again and again.

There is a woman with blonde hair that runs the front door at night. I think they said her name is Carolyn. The last time I was there she accused me of stealing dog food because she didn't see it on the receipt and then found it on the receipt. So the manager told me the next time I was in there I didn't have to show her my receipt. She asked for the receipt when I would enter the last time and she got nasty and followed me out the store and got very confrontational in front of other employees tonight I go in to buy something real quick and she says why are you eyeballing me? I hadn't said a word to her. This woman seems to be a problem but yet still has her job

Employees are so rude especially the pharmacist!! It's been a year since I was there. And Will never go there again. I was planned ng on doing shopping for my baking this year but couldn't even get to the grocery side of the store!!

Don't go to the Automotive section because they'll cut you off when you're asking a question. They're slow and rude to customers. Asked a simple question about tires. The lady talks over me and says "Go check online and order them we don't do that anymore". Really?

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