Shell

I go to this place sometimes to pick up a snack or drink. The service is good most times but can be lackluster at other times. You say hi or have a nice day and you sometimes do not get a response back. Something that frustrates me about this place is the fact they do not display the total cost of the items purchased anywhere.  A lot of times the clerk does not announce the total cost either nor is a receipt printed. Can the price of the total items purchased at least be displayed on the card machine?

This is my neighborhood corner-store. I absolutely support them 110%. I love everything they carry and the great food they offer. The owners and workers are fantastic. The prices may be a tad higher, but the value is worth every penny! Thanks!😃👏☀️

.50 charge if you spend less than 5 dollars spent $4.02  EVERYTHING is definetly over price just go to Circle K less than a mile up the street cheaper gas as well I'd suggest here if you want a cheap bottle of liquor

This store is expensive.... everything about it. A prime example: when gas is $3.09 everywhere else it's $3.32 here. Almost everything inside the store is marked up way more than other gas station / convenient stores. The guys that own it have been there forever and are very friendly and accommodating. They don't seem to have hardly any turnover with employees so they must be treating them well. They do have a ton of items neatly crammed inside. You can find anything from fine cigars to some pretty high dollar alcohol in this store. So in summary I'll go here if I have to. I'll get gas here if I'm on E or running on fumes. The people that own it are pleasant.

Absolute horrendous customer service! I was having issues with a faulty pump and notified the attendants immediately. The pump continued to charge my card as the incident went down, despite gas not actually going into my tank. I asked if there was a way to initiate a refund and I was told that I would have to call Shell’s customer service. That’s fine, I understood  that companies have different departments that handle different things. HOWEVER, things got nasty when I asked for the number of their customer service line and they refused to give it to me. Instead, they insisted that the faulty pump was my issue and that I would actually have to pay for $90 worth of gas that did not go into my tank. On top of this, they threatened me with a $5 charge because they had to use their equipment to fix the issue. How on earth is it the customer’s fault when a pump is not working properly?? And why do I have to pay for a multi billion dollar company’s equipment when something breaks down? Accidents like this happen, and I believe a company should be prepared for it and not blame a customer when something doesn’t work properly. Instead, I was berated and treated as though everything was my fault when I did the right thing by notifying the workers of a potential safety issue. Honestly, with their nasty, evil attitudes this place should be shut down.

I purchased gas ,but I forgot to ask for a receipt, I was shorted twenty dollars. I did get the money back , but the management seemed to think that I was trying to scam them. I am glad that I never put the money in my pocket. I pray that I don't have to purchase anything from this establishment again. I was traveling back to Georgia. If you don't have to stop at this establishment, please 🙏🏾 do yourself a favor and find another gas station. I'm just saying👎🏽👎🏽Safe travels

I travel this highway route often. And this place has, by far, the nastiest bathrooms I’ve ever been in. I couldn’t wait to leave and drive across the street to the Texaco.

The worst. They have bad gas. The gas has water in it but since they own the Texaco next door and the Ztec down the street they are not loosing any money. Drive fast or slow but don't stop. Find another gas station to use.

Nothing really too special here. Just a man at a counter passing through and making a dollar selling fuel, oil, random additives, snacks, and drinks. Also has hotdogs on the heated rollers that i dont think anyone really wants to try. Coffee is good though.

Good breakfast  , good rest rooms, opens at 3am for coffee, breakfast starting time 4.30 am. Best pizza, biscuits, grits, best wine selection.

Bathroom was very dirty and all out of soap. The stall that I went in had no lock, broken off. The Cashier was interacting with other worker and another customers and laughing but as soon as we walked in, he stopped to look at us. We first said “Hi, how’re you doing?”  And nothing.  We bought a couple of chocolate bars and paid for them and said “Thank you,” but he didn’t even look up. Very very rude!

Chicken and honey butter biscuits of so freaking good. Wow good!!!!!

Diesel pumps are at both ends pumps. Easy access to highway. Clean restroom. Snacks and food available.
I've bookmarked this station to be our go-to when we are in the area!

This was the absolute fifthiest gas station I have EVER seen! Every garbage can outside by the pumps running over with garbage! Flys everywhere. The bathrooms have not been cleaned in weeks if not months! Feces on walls , puke on bathroom floor. Garbage and toilet paper on floors. To my amazement this place advertised selling fried chicken and other food. Unbelievable!  It should be shut down by the health department! Gave one star because I had to in order to write this review. Do NOT stop here!

My passenger required a potty break.  The place was busy and a vehicle parked too close hitting my car with his door.   He didn't care enough to say oops even...Probably not the owners fault yet an outdoor camera could possibly prevent such??

This place will rip you off. Just went and filled up my propane tank I literally watch the kid full it up. He went inside and told the cashier it was 4.3 gallons when honestly it was only 3.3 gallons. I got stuck paying a extra gallon for no reason. Even the cashier lady was rude. I do not recommend this place at all and it's sad been coming to them to get my tank filled for years

I asked for matches and the lady thru them at me. Like damn I'm sorry I didn't say please but it's your job chill out happy 4th of July lol

The place is a literal joke. The old lady is probably the rudest cashier I've ever encountered. Waited for a guy for propane to find out they were out of propane. Don't come here

A+ customer service. The store keeps a pristinely clean atmosphere, day in and out. I've been buying smokes here for 15+ years and there always the cheapest place.

Racist cashier did not want to accept a $100 bill for gas that was real and she said it was a fake bill when she never tested it and she said she was not going to accept she then called the police on us and told them we were refusing to leave when she never told us to leave I then called the police myself and explained to them and a little while they came over and the officer verified it was a real bill to her and she still refused service to us and made up lies about us to the police. She was white haired and older looking.

Staff is incredibly rude, store is constantly understocked, store is dirty, cashier over chargers, and gas is the most expensive in Pheonix. Don't bother, there's a better Circle K right around the corner.

Advertising a gas price that is 10 cents per gallon lower than what they are actually charging -  I put a minimum of 10 gallons just to get to where I need to go and might consider changing this review if I receive the refund I am due per the advertised price... $1 is just $1 -  I would happily give that to someone in need but I'm certainly not OK with a gas station stealing it from me, especially with the price gauging that's going on right now.

Mr.Greg is honestly one of the most pleasant individuals I've met in my life. The patrons of this shell love this man!!! Great experience. Big man at subway was doing his thing too, the lady that checked me out, very nice. The 2 ladies on the late crew....very nice! Really cool ladies!!! Helped me find a restaurant after everything was closed down. Great staff here!!! As a truck driver they serve my needs and go above and beyond!!

Trim your bushes by the sidewalk, or else you are going to be held partially liable for any accidents caused from vehicles leaving your property, unable to see oncoming traffic

$6.11 a gallon for diesel! Average in the area is about $3.79 a gallon. Steer clear of this location.

Felt like I was going to get mugged in broad daylight on the weekend within seconds of getting out of the car. Lots of people just hangout out and no cars. Be careful!

BEWARE

Bought 2 zig zag products from this location with a employee named  and never received them. I walk out, realized that I didn't get the products and came back in and told her. All she did was give me a receipt obviously my provoking point that I paid for it. She continuea to tell me to call a manager tomorrow when my money has been stolen from shell TODAY !  I'm never shopping here again I swear to God and my kids. Straight up got the homelss treatment while more money than these guys.

They charge almost double the gas station a block away.

Clean facility even though it's not located in the best of area

Service is horrible. The lady claimed they were closed but had people in the store. Neighbor is already scary as hell. There was no signs on the door saying the were closed she made me walk to other side then tell me she was closed then watched me the whole time.

Speechless... Vans crutches trucks ....
Men and GOOD FRIENDS!!! Memories
Life GOD be with US ... 

The people here are very friendly, and it's one of the few stores near by that has a good variety of alcohol and coffee! I also highly recommend grabbing a brownie or two at the counter. Delicious!

This convenient store had a diverse inventory. It's fairly easy to get in to. Their beer & grocery items are a little more expensive than other stores in the area. Their gas prices usually run around 3 to 5 cents more than other gas stations nearby.

I work here every day other then thursdays. Come see us and buy the best hot boiled peanuts and tomatoes with a great taste straight from a garden and not hot house. We have a little bit of everything! We been here for 26 years for a reason.

They are terrible. Terrible service terrible attitudes, I bought 3 different disposable here and all 3 we’re burnt

The manager they have now is HORRIBLE. She has no idea how to be a manager, doesn’t apologize for anything and throws her team to the wolves. If there’s any issues, you probably want to contact corporate.

I finally quit using the Shell station after trying for about five years. The pumps consistently have problems, where are you have to go inside to pay. With so many other gas stations offering service at the pump, I have finally quit trying this place. The air and water pumps are often broken down as well

Pretty normal gas station, always clean so that's a plus. The best thing about this location is the cashier Mona she's always helpfully and always seems to be in a great mode, I give this place 5 starts just because of her

Deceptive in price and dirty. The price on the sign out front shows a cheaper price but when you get to the pump it's actually a higher price unless you pay cash or have a shell credit card to get that 10 cent cheaper price. Pumps are also dirty and the credit card machines don't work, so you have to go inside to pay.

The only saving grace to this place was the location, nearest the airport? I don't know about gouging but I paid $5.99 a gallon. The main reason for my rating is that it too about 15 minutes to pump in less than 5 gallons of gas and when I started smelling a stronger smell of gasoline than normal, found that the pump had not stopped when full. I estimate about 1/4 to 1/2 gallon spilled to the ground since the auto stop did not work. Moreover, the receipt did not print, and therefore had to waste even more time waiting in line at the register.

The reason this particular station? $6 a gallon? $7 for premium. I got like two. I drive for a living. I get a tank of gas every day. I paid $3.04 elsewhere. As others have said, they are definitely price gouging here. I don't even agree with price gouging as a general economic principle, but this is outrageous. I bought like 2 gallons and went on about my life.

I'm completely disgusted with this business. Never have I seen such obvious price gouging. The owner(s) are a disgrace and are taking advantage of travelers. This really makes me sick. On 11/27/23 I chose to fill up my rental car's gas tank; based on convenience to the Phoenix Airport Rental Car Center. As soon as I pulled up to the pump, I regretted that decision. At that time, it was too late to fuel up at one of its competitors. I paid $5.99 gallon for 87 octane gasoline. Since filling up at Shell I have done searches on other stations in the same area. The other filling stations were all far below $4 per gallon. Never again will I fill up any gas tank at a Shell station. They lost a customer for life. I will be filing a complaint with AZ Attorney General's office. Congratulations!

Wish I'd read the reviews before letting the rental get so low.
$5.99 is gouging and obviously Shell Corporation is NOT genuine about making things right. Months have gone by and the situation has not changed. As I found out yesterday. Stay clear of this location and possibly other Shell stations.

Utterly ridiculous gas prices. If you need to return your rental car, please go elsewhere. These guys are absolutely gouging customers based on the proximity to the Rental Car Return Center. $5.99/gallon Sunday when all reports in the area are sub $4. You have been warned!

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