I go to this place sometimes to pick up a snack or drink. The service is good most times but can be lackluster at other times. You say hi or have a nice day and you sometimes do not get a response back. Something that frustrates me about this place is the fact they do not display the total cost of the items purchased anywhere. A lot of times the clerk does not announce the total cost either nor is a receipt printed. Can the price of the total items purchased at least be displayed on the card machine?
This is my neighborhood corner-store. I absolutely support them 110%. I love everything they carry and the great food they offer. The owners and workers are fantastic. The prices may be a tad higher, but the value is worth every penny! Thanks!😃👏☀️
.50 charge if you spend less than 5 dollars spent $4.02 EVERYTHING is definetly over price just go to Circle K less than a mile up the street cheaper gas as well I'd suggest here if you want a cheap bottle of liquor
This store is expensive.... everything about it. A prime example: when gas is $3.09 everywhere else it's $3.32 here. Almost everything inside the store is marked up way more than other gas station / convenient stores. The guys that own it have been there forever and are very friendly and accommodating. They don't seem to have hardly any turnover with employees so they must be treating them well. They do have a ton of items neatly crammed inside. You can find anything from fine cigars to some pretty high dollar alcohol in this store. So in summary I'll go here if I have to. I'll get gas here if I'm on E or running on fumes. The people that own it are pleasant.
Absolute horrendous customer service! I was having issues with a faulty pump and notified the attendants immediately. The pump continued to charge my card as the incident went down, despite gas not actually going into my tank. I asked if there was a way to initiate a refund and I was told that I would have to call Shell’s customer service. That’s fine, I understood that companies have different departments that handle different things. HOWEVER, things got nasty when I asked for the number of their customer service line and they refused to give it to me. Instead, they insisted that the faulty pump was my issue and that I would actually have to pay for $90 worth of gas that did not go into my tank. On top of this, they threatened me with a $5 charge because they had to use their equipment to fix the issue. How on earth is it the customer’s fault when a pump is not working properly?? And why do I have to pay for a multi billion dollar company’s equipment when something breaks down? Accidents like this happen, and I believe a company should be prepared for it and not blame a customer when something doesn’t work properly. Instead, I was berated and treated as though everything was my fault when I did the right thing by notifying the workers of a potential safety issue. Honestly, with their nasty, evil attitudes this place should be shut down.
0
I go to this place sometimes to pick up a snack or drink. The service is good most times but can be lackluster at other times. You say hi or have a nice day and you sometimes do not get a response back. Something that frustrates me about this place is the fact they do not display the total cost of the items purchased anywhere. A lot of times the clerk does not announce the total cost either nor is a receipt printed. Can the price of the total items purchased at least be displayed on the card machine?
5 months ago0
This is my neighborhood corner-store. I absolutely support them 110%. I love everything they carry and the great food they offer. The owners and workers are fantastic. The prices may be a tad higher, but the value is worth every penny! Thanks!😃👏☀️
a year ago0
.50 charge if you spend less than 5 dollars spent $4.02 EVERYTHING is definetly over price just go to Circle K less than a mile up the street cheaper gas as well I'd suggest here if you want a cheap bottle of liquor
4 years ago0
This store is expensive.... everything about it. A prime example: when gas is $3.09 everywhere else it's $3.32 here. Almost everything inside the store is marked up way more than other gas station / convenient stores. The guys that own it have been there forever and are very friendly and accommodating. They don't seem to have hardly any turnover with employees so they must be treating them well. They do have a ton of items neatly crammed inside. You can find anything from fine cigars to some pretty high dollar alcohol in this store. So in summary I'll go here if I have to. I'll get gas here if I'm on E or running on fumes. The people that own it are pleasant.
2 years ago0
Absolute horrendous customer service! I was having issues with a faulty pump and notified the attendants immediately. The pump continued to charge my card as the incident went down, despite gas not actually going into my tank. I asked if there was a way to initiate a refund and I was told that I would have to call Shell’s customer service. That’s fine, I understood that companies have different departments that handle different things. HOWEVER, things got nasty when I asked for the number of their customer service line and they refused to give it to me. Instead, they insisted that the faulty pump was my issue and that I would actually have to pay for $90 worth of gas that did not go into my tank. On top of this, they threatened me with a $5 charge because they had to use their equipment to fix the issue. How on earth is it the customer’s fault when a pump is not working properly?? And why do I have to pay for a multi billion dollar company’s equipment when something breaks down? Accidents like this happen, and I believe a company should be prepared for it and not blame a customer when something doesn’t work properly. Instead, I was berated and treated as though everything was my fault when I did the right thing by notifying the workers of a potential safety issue. Honestly, with their nasty, evil attitudes this place should be shut down.
a year ago