Banco Itaú - Agência 0071

The service at the Djalma Batista do Patio store could be improved

I was treated excellently by a white female employee with short hair. Very kind.

That way I'll have to come back more often. 💕

One of the best agencies. Humanized service, they understand the customer, they try to help with whatever is needed. The times I've come here it's never been crowded, the service is very quick (it also depends on the problem or customer service). There is parking which helps to avoid the “flanelinhas”.

I actually wanted to know how to find this agency. Which was on Avenida Eduardo Ribeiro. She moved I don't know where. My mother and I are looking. Can anyone inform us!

I have always received good service at this agency.

Bradesco Prime

I can say that my experience at this agency was extraordinary, because I arrived with a huge problem and it was resolved in the best way. Gratitude to employees Carla, Leila and Júlia. For the warm and humanized service from all of you

Banco Itaú - Agência 0686

The agency is easy to access, the service doesn't take that long and there are guards who help if you don't know how to use the password system.
In general, the attendants are very attentive, and explain clearly, trying to resolve any problems immediately.
I have an account with the agency, and until then, I am satisfied.

Uniclasse manager Ana has VIP service, always helpful with a smile on her face. To this day, I'm still the best manager I've ever had compared to other banks.

Unfortunately a delay in service, the excuse of the pandemic is falling very well to blame the lack of commitment to the customer, for 2 hours in the queue outside the agency I saw that an employee was putting people, who were in the queue, inside the agency, circumventing the requirement standing in line to enter.
I had to open a salary account and after 2 hours in the sun, I stayed another 45 minutes inside the agency waiting for service, and then when my password was called on the panel (which, by the way, was poorly placed in the environment, making it difficult for everyone who was waiting for their respective passwords) the attendant stayed or chatted with an employee or VIP customer as she stopped at all the tables striking up a conversation with the 3 employees who did the service.
Unfortunately, the bank does not allow salary account customers to have access via the App and the delivery of the account card takes 30 days. type of account that was opened.

Horrible experience, service takes more than 2 hours, 5 boxes for service and only 1 worked, a shame for a bank like this not to have an attendant

Bradesco Dia&Noite

Quick efficient service didn't take long, I had a problem with my card, the manager resolved it quickly, the manager Valéria on the 2nd floor already resolved it

I've been a customer of this agency for 6 years, I've never had any problems with my account, right at the beginning of the pandemic my bank account has been subject to discounts without my acceptance, I've already gone to the agency to report what happened and they said they would call me. return to the agency again to resolve the case, but without success. I leave my indignation with this agency. Please, if you want to open an account with this agency, please do not open it.

The worst self-service there is, spending 40 minutes to deposit an amount at an ATM because of a queue, is a lack of respect for your customers. Fix those cashiers, what's the point of having 10 cashiers if only 1 works... Disrespect...

Bad agency. On the Bradesco website and on any official channel, it says that you can register the biometrics in any agency, but when you arrive at the agency, they say "NO". Something so primitive could make life easier for everyone, especially those who use technology.

Banco Itaú - Agência 1677

Terrible on my first payment the bank took 200 reais from my account as I had already paid 60 reais to open this checking account I went to complain and they gave me a number to call to resolve it and that number doesn't work people don't open an account with this bank Itaú is no good it's just a headache

Very bad, I went twice to open an account and never managed to do so, I live far from Manaus...

I was well attended to, great professionals, the service was very quick, there was no queue, a guy from the bank called Ruan was very polite, helped me with everything I had to do! perfect 👏

Unfortunately, we can't get any human being to answer the number that is passed on to us from this agency, unfortunately, it's neglect, the person spends almost a long time calling to get information if they want and no one answers a call, but when they want to push plans and that's it bothering 24 hours a day they are great unfortunately I couldn't get in touch with the numbers provided no human being from this agency answered the phone I think he doesn't answer the phone or they are busy because they can't answer a single call

Bradesco

Excellent bank, attentive manager, quick responses, meets account holder's needs.

I removed a provisional card due to the cancellation of the original card. This card was to be used for debit purposes, but it didn't work, I went back to the branch to ask questions, I was told that it was only used to withdraw money from an ATM, but to my surprise when using the card at an ATM I discovered that the card was cancelled.

I had a good experience with the bank. They guided me and informed me very well, and I managed to solve my things. The system could be more practical and better.

My cell phone was damaged and I lost the access key. I'm in Ireland and I don't have access to Bradesco. So I contacted easy phone and they were unable to generate the new key. I contacted manager Diceli (my account manager) via WhatsApp and she asked me for my details. I thought she was going to help me but after she took my data, she just viewed it and didn't even say Hi. I'm so angry with this Bank and these professionals who don't give the customer the necessary support. Why do they invent this access key if they can't change it while I'm out of the country? Will I have to go back to Brazil just to go to the Bradesco branch so they can register the key on my cell phone and check if I am the owner of the account? Total outrage.

The agency is well located, the bad thing is that it does not have any identification other than this external sign. The agency is under this church, in the former HSBC.
I arrived early to open a salary account and they said that they only open 10 accounts of this type per day, so anyone who wants this service has to arrive very early. Furthermore, the response time is average.

BANCO BRADESCO S/A

Service is good, but you will find long queues so it takes a while to be served.

AGÊNCIA BRADESCO

The service has to improve for clients of other Bradesco branches.

Banco Bradesco - Agência 3705

Small agency with few self-service terminals, and needs to improve air conditioning.

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