Banco BBVA

Small and currently being remodeled, slow service

SUCURSAL BBVA

Terrible service, put a box for those who come to do a single procedure, how horrible it is to be there from 9 am and pass until they are going to close

Definitely lousy service! The appointments from the app are useless because when you arrive you wait in line for 2 hours and when you arrive at the door they tell you that your appointment has expired. Evidently!! A very dirty place with very bad attention very little parking etc. lousy lousy lousy!!

Their priority is them and not the customers, they look at the people outside and say there are a lot of people but with an arrogant and annoyed voice, they go out to eat without leaving any relief and it takes 2 or even more time. Terrible service

Very slow, more than two hours to be able to go to the window, only one or two open because they go out to eat, they open at 8:30 and at 9 they already go out to eat

Century 21 New Millennium

Mr. Joe Kowalczyk is by far the best Realtor I have ever had the pleasure of working with!!!  Very professional, courteous, extremely knowledgeable, straightforward and forthright.  A true professional, in every sense of the word!  Dedicated to customer satisfaction, go above and beyond to ensure he finds the right home that fits your needs and desires. I would absolutely recommend him to my family and friends!!!

Mr. Aranda was a great Realtor for my family and I. Although we wasn't able to land a deal i would still recommend him!!!

Thank you so much for the top and best clients I could ask for as a Realtor!

If you’re looking to buy a home, Patrice Christie is the realtor you need. As first time home buyers, she helped make this process as easy as possible. Once our offer got accepted, she helped us every step of the way to help us close 2 days earlier than estimated. She is everything you want in a realtor : persistant, responsive, outgoing, positive, & intelligent on her material. If you don’t choose her, you’re missing out(maybe on that house you want too)!

Wonderful experience!! I had been househunting for over six months before I stumbled across my realtor (Michelle Jerow ) with the Century 21 Mark Fridco team. We clicked right away. I could tell she took the time to really analyze what I was looking for. With the market being so terrible, at the moment, she was fantastic at thinking outside of the box and presenting me with properties that fit all of my needs. She’s not the first realtor I’ve ever worked with, but certainly the best! When I finally made a decision on a property and it came to the paperwork, the team expedited everything! It was like a well oiled machine and I’m so pleased with how everything went. 10 out of 10 recommend working with the Mark Frisco team and, specifically, Michelle!!

Be careful when renting from this business.  Make sure when you move in you keep a full record of all issues you note at move in.  Keep a log of all phone calls you make to them.  First, took them 3 weeks to remove a tree branch that broke off and fell on the roof right over the back deck.  When we moved in, two of the wheels on the dishwasher basket were broke off thier axels.  I reported it and used zip ties to hold them on.  The never fixed it.  When we moved out, they took $500 off our deductible claiming we broke the new alliance they put in.  Smartly, I took pictures when we moved in of every issue I reported to them.  I contacted them and told them they were wrong.  They insisted they replaced our dishwasher after we reported it and we broke the new one.  So, I went to the house and asked the new tenents about the dishwasher.  They stated it had broke wheels.  I showed them the correspondence from Century 21 and they allowed me to come in and see the dishwasher.  Same one as when I moved in.  I took a picture and went back to century 21.  Their first response was "you can't do that".  I said "what, accept an invite to a friend's house and see that you lied to me and them"?  I had to threaten to get a lawyer and sue before they calmed down and became rational.  I got a check for the $500.  I should not have had to go that far and I saved the current tenant the same pain.  This was a couple years ago so hopefully they've stopped this deceitful practice, yes, I'm 100% convinced it was not an oversight.  I did not even consider using Century 21 when a bought a house 2 years later.  They may have changed but just a warning to renters, no matter who you rent from.

I had a great experience. The paper work was greatly explained and everything was at my convenience.  Whenever I wanted to see a house I saw it when I wanted to go so it didn't interfere with work.  My family couldn't be happier we got a great house in a great location and cheaper than we were paying for rent.  Alan thank you for the smooth transition and making our first home buying experience easy if I ever need another home you will be the one to get a call.

Karen Brooks and Alan smith were great.  The process was quick, easy and very friendly.  They were accommodating, informative and extremely helpful in getting into my new place.  Will be using them again for my next property and recommend them for anyone looking in the area .

BANCOMER

It's my first time going to this bank.
I didn't like a very disgusting cashier with no customer service!....
In the end, another very kind and helpful boy helped me!...

It has 4 cashier lines, it has 5 ATMs of which two are practical that allow cash deposits and check deposits.

This ATM does not operate on Saturdays or Sundays so you can take this into account.

Bad service, they want to put insurance at any rate

Terrible bank! Bank of America cards don't work here. The staff says there's something wrong with your card, but several friends with BofA cards had the same problem. We tried it over several days. Also, they won't change dollars to pesos in the bank. Go to Banco Azteca (24 hour teller service and ATM.

Canadians can change Canadian dollars to pesos. Simply go to a teller with your cash. Don't go to reception or they may tell you "no". They will not exchange American dollars.  (at this time April 2017).

This bank doesn't accept (at least our) European cards in any of the branches we have tried so far. We confirmed with our bank that it's not a problem on their end.

Extremely long wait if you need to see someone in customer service. Which you need to do for just about anything except deposits or withdrawals.

Brandywine Body Shop

Haven't had the work done but they were friendly and professional when giving me the estimate

Stay away from this shop even if your insurance referred them for repairs RUN the other way! Brent is the rudest, ignorant, non responsive person I've dealt with and does NOT let you speak of the issues of the accident (hit & run inn my case). Did not fix my vehicle properly and when I called to speak of issues Brent didn't want to hear that my vehicle was rolling back on hills and would NOT drive unless I floored it as it was rolling back on other drivers. Did not receive ONE call on the status of repairs AND they had my vehicle from May until July!!! Stay away from this shop, you will be truly disappointed by the service provided, I'm just saying.....you've been warned!! UPDATE 8/4/17 after request of insurance company to return vehicle to shop, still under warranty, informed that BRENT was going to total vehicle but because it is 4x4 it is worth money lol yeah money for them to half repair said vehicle and then received a call from MIKE after new rental contract and was told they could not store my vehicle SECURELY on lot ad they had no room! And it would be placed outside lot for my responsibility. WHAT?!? So I should drive my truck that's a danger?? RUN DO NOT USE THIS SHOP

Excellent customer service. 10/10 would definitely recommend to anyone.

My guy at the counter took care of me, got in and out. My car came back beautifully, they made the process extremely painless!

I've used Brandywine Body Shop for at least 5 repairs, a few insurance related and a couple where I paid out of pocket. I had great experience for each situation. Each time, I got the car back and it was like it never happened. If your paying out of pocket, they are the best value around. I saw a couple of the "Karen" reviews... I am sure there is a lot more to those stories. Don't hesitate to use them.
I used Caliber Collision ONE TIME. When I got my car back from Caliber, the paint job was full of "Orange Peel" and they ended up having to sand and repaint all the work they just did!
SUPPORT LOCOL, STAY WITH BRANDYWINE BODY SHOP

Century 21 Integra

I can understand why you have a 3.5 rating or the equivalent of a 70% or "C" grade. BEWARE when you give them a security deposit for a condo rental unit. They nickel ands dime you when you leave to be certain that you don't get the full amount of your security deposit returned. It's shameful really that seniors and other decent people are taken advantage of by this company.

I would not recommend using East Lake Realty for any type of property management.  They were very difficult to work with and the way they send out monthly invoices and tracking of rental expenses is outdated.  They charge 10% a month and don't provide very much assistance.  When there is a maintenance issue, they use their own employee and charge the owner of the property way more than they should.   When my tenants moved out they were required to either show a receipt of professional cleaning or be charged.  My property manager didn't provide me receipts nor did they charge them.  I had to pay additional money to clean my property.

We have rented a home in Palm Harbor for just under three years.  We have had nothing but an extremely positive experience with Century 21 East Lake.  While we have had very few maintenance issues, they have always been quick to respond to any requests.  I was surprised to receive a call one day that during a property drive by they noticed the fence was in need of repair and would be sending someone to repair it.  It turned out it was the neighbors portion of the fence, but I was happy to know they keep an eye out on the property.  We have received excellent communication through all phases of our lease.  Everyone that works at this office are professional and kind. Additionally, their office is conveniently located and they have extended hours (including weekends) that make working with them much easier. I highly recommend this agency for renting or purchasing a home.

I wrote a book once entitled, The Customer is WHY! :Six Steps to Creating Legendary Service in Your Organization. Trust me....no one in management at Century 21 East Lake Realty has ever read the book. I'm sitting in a rental condo with a broken microwave, broken air conditioner, and hot water heater that leaks water every morning. I'm sure they'll blame the owner for not being responsive....yada...yada...yada....whatever! The fact is --- I've paid my rental check every month on-time and have received the poorest communication and service from any organization I've ever engaged in a business relationship and have NEVER heard from the person in charge. DISMAL! There are plenty of other realtors....save yourself a lot of heartache and headache and don't choose this one. At this moment they have an AC company on the phone with my wife trying to tell her how fix the AC....it's so outrageous it's laughable.....but I'm not laughing.

Your reply to my review: 1) blamed me for not communicating with my wife; 2) blamed supply chain issues for a parts problem, and 3) blamed el Pasado for drainage problems…. Exactly what I expected. PLEASE read the book referenced above! It might help you!

One week later.....haven't slept for a week due to the banging in the AC at night and still no solution to the problem. Today my wife gets a text that they placed an "urgent call" to the plumber and no call from the plumber either....this is absolutely in my opinion the worst rental management company EVER....it's great to make promises....but when you can't deliver on solutions, it's nothing more than a bad joke.

We recently rented our home through Century 21 Eastlake.   They have been wonderful to work with - very detailed and very responsive.   This is a big step for us (we live out of state) so having someone we can trust to manage our property is very important.   So far they have exceeded our expectations.   They have treated the management of our property the way they would treat their own property.   Thank you and keep up the good work.

The staff serves you the worst, the truth is they don't have the slightest interest in helping you at the ATMs to make deposits, you have to ask the other people who arrive for help.

The only way to get served quickly is if there are no people.
Of the 4 boxes that they have, one is not working, two are the ones that get the job done, including the companies with too many movements and the other box is fine, thank you.
Oh yes, there's a reason why the staff is at lunch, it's reduced to one box for everyone.
You disappoint me BBVA

Being one of the largest banks in Mexico, I expected much better service.

1) They quickly explain the accounts they offer at the entrance and wait for you to decide which one you want.
2) They do not have enough employees and leave them waiting for a long time.
3) The bathrooms are useless because "there is no water."

I asked to speak to someone. That someone also quickly explained each account to me. I asked for brochures that would explain each account in detail so I could read and understand calmly, but they don't have them. Additionally, they do not offer a basic shared account. Because "there were many complaints." There are complaints that people do not know what they are signing up for because they do not inform them as they should.
I asked to use the bathroom and according to them, the bathrooms "had not worked for days because there is no water." Should you, BBVA bank doesn't have working bathrooms?

A disappointment.

Their service is terrible, out of 4 windows they only serve one, while the other cashiers are in conversation, making us wait for hours, and straining our patience, they should have staff committed to their service

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