iShop

Very good service from the advisors, they had what I was looking for and also supported me in advising me on my new equipment

Terrible service, they take a while to respond, they tell you to wait for the technician at a table but they don't tell you how long it will take and until you ask they tell you that in an hour, already having more than 20 minutes waiting!!!! !

I went to the ishop store in HERMOSILLO to have my iPhone checked because the calls could not be heard. and the first thing they did was charge me 590.00 to clean it and to tell me that that was not the problem, that the screen had to be changed, they did not care to see it from that side but the first thing they did was charge me first supposedly because it was dirty, They delivered it and after 4 days the volume was no longer useful, WHEN YOU CALL THEM THEY NEVER ANSWER!!! VERY BAD AND EXPENSIVE SERVICE!! in quotes, the products are of quality and the service is VERY BAD!!! but when you buy a device from them the attention is 100%.

The worst experience, follow-up and attention from the technical service of that store. It took them 11 days to diagnose! When they told me that my battery replacement would take only 7 days (already repaired). They never called me as indicated in the emails where I was requesting status. Terrible service, they did not solve the problem, there was no good follow-up, no attention and for how expensive it is...

They have 5 people, of which 1 is handling sales, 1 services and the rest are watching Netflix on computers and tablets, I have been waiting for 2 hours... I thought that technology goes hand in hand with efficiency.

iShop Mixup

Exceptional service, great attention and advice. They have the full range of apple products and have a wide variety of original and generic accessories for our equipment

They do not meet the delivery date on devices when you make the apple care valid, and they lie to you saying that your device was randomly selected and that apple has it, apple confirmed that they do not do that, the delivery date has already passed and I still do not have an answer when I will receive my cell phone.

The staff is very good and provides good service, at least the men because the only lady I have seen there makes a bad face at you or serves without enthusiasm and if they can avoid buying a protector for their cell phone because they are expensive but they sell you a “guarantee” paying 50% of the value when it breaks but there are never any replacements for guarantees, and I tell you because it happened to me with two different teams to the point that it made me angry to ask. Advice, buy the protector for your screen but do not expect to apply the aforementioned guarantee. ✌🏻

Excellent service and customer service, almost like the Apple Store in Tucson. I took my iPhone for warranty and their work was excellent, although the equipment replacement took 8 days (due to the packaging, not theirs), their service and attention in this iShop was excellent. The truth is highly recommended over the iShop Galleries.

The place was full and few people took care of their distancing. Yes, they ask for face masks and there is gel at the entrance. We went looking for a product and at that time they did not have it in stock, they agreed that it would arrive the following week and we left a phone number so they could notify us, it's been like four weeks and nothing.

Liverpool

I do not recommend shopping here,Poor customer service skills. I was never addressed by any of the employees here possibly related to my sporty outfit. I noticed people who are dressed in casual clothing were addressed quickly. The prices here are 2/3 times higher than in other countries. Originally I was there to purchase a TOUS handbag but as mentioned above the employee there didn't address me as I was looking around. So because of this, I took my business to the stand-alone TOUS where the young lady there stopped what she was doing and right away helped me.

This is a very nice department store.  The footprint is large and the breadth of selection is impressive.  Electronics and clothing were both very impressive with top brands and reasonable prices, especially with some of the dale items.

This stores is very clean and organized and we found the associates to be helpful and knowledgeable.  As an American, I would compare the clothing quality to Macy’s, for a convenient reference

Great department store. I would equate it to a Macy's or a Foley's.  Everyone was friendly and helpful. The prices are about the same as you would see in any other department store. They also have a restaurant on the third floor that offers are buffet during the day. The food in the restaurant is tasty and moderately priced. If you are in the galerías mall and looking for a department store or a decent restaurant I definitely recommend Liverpool.

Bien la emboltura para regalo!.. somehow not all the liverpools do them..👌

Pretty much Sears with a different name on the front door. Prepare to pay full retail prices, great selection Fair service high prices

Suburbia

The store was clean and everything in it's place as far as I could see. But I could not get descent help. And some articles of clothing I was looking for that I had seen on the stores website had not been shipped to the store that week. Also when I was ready to pay there was a long line and only 2 clerks and the manager was there with them just watching. My experience that day could have been better.

Had some good sales but the staff was not helpful

The Home Depot Hermosillo

Very bad customer service. Had some questions and there were two employees at the plumbing section having a conversation and just ignored me. I had to interrupt them several times to try to get a answer. Did not a good answer from them very bad service. I had to buy two faucets to check because they would not HELP me. They told me to buy the two and returned the one I did not need. I returned the other faucet and I had to wait for 30 minutes because the employees had a more important conversation. Never buying from them.

Customer service needs work. Nobody ever asks you if you need help. The cashiers are rude and just walk off to talk to other employees and have no sense of urgency whatsoever no matter how many people are in line. I have been in this store a half dozen times and it is always the same. I have even tried to be extra nice and they are still very unfriendly. I don't know if it is poor management or what but it is a very poor atmosphere. Too bad because shopping at Home Depot in the states is most generally a pleasant experience. I hope they can straighten up this place.

I can’t believe what I heard and saw. 😞 A staff from Home Depot was telling a customer to go find their item or material without them being helped. This is so ridiculous. 🤦🏻‍♂️ I’m completely angry at this store. Needs better service and attention to the customers. TRASH 🗑

Great store with everything I need for my home improvement projects.

There is only one Home Depot in Hermosillo, Mx. I went to return door mats and I stood in line 45 minutes before it was my turn. There was only one cashier at the customer service desk...if you can call it that. The cashier would take off who knows where and on one occasion she stepped away to chat with co-workers. I've never experienced such poor attention to customers. I live in California and there you get quick service with a smile. I wish I could say the same about the one in Hermosillo.

iShop Mixup GO

Nice shopping center with less stores than Galerias but that is not a problem you can find a lot of things. It has a cinema, fast food, I love Cimaco's restaurant. The parking lot is less expensive than Galerias and it is covered. Also has an external parking lot. If you need to take a taxi you just ask to the security guys at the main door and you get a safe taxi and the drivers ate nice.

Nice mall with a food court. The cimago also has a couple restaurants that are very good. Their is also a movie theater among over shops and stores. Parking is 15 pesos for the whole day.

Cuatro Caminos is a good shopping mall. It’s main store, CIMACO has a long history in Torreon. It carries very good brands, has a friendly staff and usually you will find good deals. The mall has a CINÉPOLIS movie theater that is working on improving their facilities. Overall there is a good number of stores that range from toys to clothes. It does have a couple of bigger chain restaurants, Chili’s and Italiannis. A big plus is that the mall has underground parking that keeps your car away from the very hot sun from Torreon and best of all, parking is cheaper than the other mall in town (Galerías Laguna)

This may be the best shopping mall in Torreon, since the variety of places within is unmatched. The parking lot is also very nice since it offers underground parking.

Nice place but I didn't find a kids section.

Rock University

Our son has taken private lessons and also done the band camp & both have been wonderful! I can't say enough wonderful things about this program. Everyone has been so great to our son & he absolutely loves attending!!!

My son has been at Rock U for close to 4 years and I can’t say enough good things.  Prior to Rock U, my son was taking lessons elsewhere and although he was progressing, things were getting stale.  Rock U offered the opportunity to play with other kids in a welcoming environment and he’s never looked back.  He’s very active at Rock U with guitar lessons, drum lessons and also does performance band.  He’s made great friends and has thrived in that environment.  In addition to the great work Kevin and Karen do with the school, Music 49 is in the same building and have a great selection of guitars, amps, etc.  Their prices are competitive and the service is outstanding.  Highly recommend both!

Our son started four years ago with a Groupon and hasn't missed a month since. He takes both private lessons and performance band. He continues to improve and loves getting to play the same stages as touring artists do. He is also learning songwriting and recording skills. The owners and staff were also instrumental in helping him get accepted into the School of the Arts.

We have watched a large number of kids go through the Rock University program over the years and grow into excellent musicians and great people. Karen and Kevin Corzine spend countless hours providing these kids with opportunities to learn, perform, and connect throughout the Charlotte music community. They hire the best instructors and tirelessly give of themselves to make kids lives better. Do your kid a favor and enroll them and watch them grow into what they dream they can be.

We have loved being a part of the Rock U family for the past two years. Our son takes drum lessons with the incredible Tim Jones and loves performing with the other students at venues around Concord and Charlotte. This it truly a special place, run by special people.

Walmart Supercenter

Small and stocked up like a big super Walmart

Lovely little Walmart. Nice and clean with very friendly staff. Found everything I needed including some crafting supplies. The best part, they allowed us to stay overnight in their parking lot. Thank you!

I'm only giving it 4 stars be cause i looked EVERYWHERE for ATF and sure looked like they had none. That is, unless you were tall enough to see past the s stuff on the very top shelf...... which is like 8ft btw. I finally decided to ask an employee and they looked up on their handheld and showed that it was on the very top shelf that doesn't even have items listed or prices for them. You could understand how it would be a little difficult to find certain things like ATF!! 😉

It’s nice to have a Walmart in our little valley. All the workers are very friendly and they usually always have what I need. I’m grateful they are here.

We walked in the out door and the employee that stopped us stated that she was hired to make sure that if the alarm went off, it was her job to find out why.  She asked the most ridiculous questions I have ever been asked in ANY STORE in my life!!!
We had nothing in the cart at all, so I have no idea what she could have thought we were stealing!  She was EXTREMELY RUDE!
I will never stop at that Walmart again!

Suburbia Torreon

The men's clothing,,, all are smaller than the tags say,,,, first time you wash way to small,,, they have better clothing at Wal-Mart,,, this place is very over priced to make you feel you are getting everything at a better low price,,,,

it has many discounts! great place to buy clothes

The Home Depot Torreón Abastos

It is a very well laid out very well organized store the people are friendly and knowledgeable. Some of the items are significantly higher than they are in the United States and some are a little bit lower. I went to buy a combination deadbolt and it was double what I can get it for on Amazon in the United States. But the coating for my mobile home roof I saved about 35 or 40%.

You can find what you want there and it's fast,,, just know what you want and help yourself the workers are very slow if you can find one

Their web page is only spanish.

In usa you can choose english or spanish.
So why cant i do that here in Mexico. Don’t you want my business?

Home Depot in Torreon, Mexico has mostly all you need for home improvement.  The cashiers are a bit rude sadly.

They could open more tills so customers don't have to wait.

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