Farmacity

I rate 3 as average. In general, especially the guys at the pharmacy. But now at night it is closed and on the internet they publish that they are open. It's 2250. It's not enough to make you walk from one branch to another in an emergency.

It is a Pharmacy in which the Pharmacist is almost never there.
They sell too many sweets. They deliver the products in paper bags in which nothing fits because they are so small.
The attention of the cashiers is very bad

Spacious place with a varied offer and sometimes good promotions. Correct attention. Of

Expensive on shelf products. Look carefully for offers. There are better prices in the neighborhood.

The security guy at the entrance is terrible, I was looking at the perfumes and I liked one, I was looking at the perfume and the guy comes up to me and tells me, no, this perfume is not for you and he shows me a much better one. cheap as if I couldn't afford the one I liked, and my partner was looking for an Antonio Banderas perfume, the guy laughed in my boyfriend's face

The security man at the entrance is extremely rude. He needs to be educated. He told a Muslim woman that she can't be in the store because of her clothes. This is discrimination. The store manager was called and apologized to the customer.

On 05/15/23 at 7:30 p.m. I went to buy a medication with the corresponding authorization from my Social Work "IOSFA" and they did not want to sell it to me... They kept me waiting for about an hour for someone to answer on Whatsapp to tell me that they couldn't sell to me... They asked me to present extra documentation that didn't correspond.... “Recommendation: go buy at a reputable pharmacy."

Good service, although quite slow. I went on a Saturday afternoon and there were 2 cashiers (a third girl came and went from the third cashier, looked at something and left again, but didn't serve anyone). The line stretched to the end of the checkout area.
Everything was fine at the pharmacy, there was no one there and what I was going to buy in the end was on the shelf.
The place is quite small, the gondolas are very crowded and the hallways are narrow.

The security girl who was there today 4/8 at 3:15 p.m. was totally rude. Until last month there was a super friendly guy, it was even my favorite branch because they have always treated me well, but today I left without buying anything because of his bad manners. They should teach him the "excuse me" "good afternoon".

Very good Branch, very good service, very tidy and clean premises, I recommend it.

I bought yesterday 05/17/23 at approximately 5:30 p.m. and the cashiers (a girl and a tall boy with black hair) were extremely disrespectful, it took me half a minute longer to get to the checkout for letting a lady pass with a baby and they already started to yell at me I didn't know if I was in pharmacity or doing a procedure at afip, the attention was horrible.

They are busy and have long lines to pay but are helpful and have the basics and then some. This is my go to pharmacy in Buenos Aires.

Professional attention. Ample assortment.

Bad attention! Doesn't cause you to go! Besides it says 24 hours! Yesterday 11/18/2023 at 12:20 I tried to enter and the guard closed the door that was closed! DO NOT GO TO THIS BRANCH

I'm just going to highlight the good service of the cashier but then: the security guard was watching me as if I was doing something. And shortly after I left because I had bought an iron, one of the employees followed me to the exit. What is this?

I went to the store to make a purchase at the pharmacy and a girl named Rocio helped me, who treated me with too much bad attitude and without seeing my face. He told me he couldn't accept my prescription because one letter was misspelled, when it wasn't, so he told me he couldn't give me my medication. At that point I decided to take another number and another girl helped me who accepted my prescription and gave me the medication. If Rocío serves them, they better get back in line because it is clear that she does not want to work and cares nothing about people's health.

There is a selection of products here and the service is fast.

This Farmacity branch between Paraná and Sarmiento is one of the worst, the staff's attention is terrible. The security guards, especially the tall, dark-haired one who is there at night, are bold and disrespectful. They watch and follow people through all the hallways as if you wanted to steal something and it probably goes to someone with bad intentions and for sure. They don't do anything to them.

Small pharmacy with staff who don't want to work. It took me 30 minutes to order a medication.

The majority that works there have no desire to work, they serve you as if they were doing you a favor.
Also the pharmacy is very messy

Excellent service except for an employee who always serves with a bad disposition like 5 minutes ago, her name is Florencia and she makes me think about changing pharmacy chains every time I go. For this reason and only for this reason I do not give them all the stars.

Terrible service, I placed my order online so I could only go pick up my order and save the time of going shopping in person. They attended to me at 6:15 p.m. saying that they were going to pick it up from the warehouse and they delivered it to me at 7:00 p.m., making me wait without telling me if they had it ready or not. Basically waiting like a stupid 1 hour. It wasn't even a large order, it was only 5 products. Horrible experience. Not to mention that the cashier who was supposed to pick up my order returned to the checkout with her jacket and backpack, greeting her colleagues because her shift had ended. He left my order hanging. I do not recommend going to withdraw at this branch.

The truth is that I understand that one gets tired while working and there comes a time when you can't wait to leave work (it happens to me, who doesn't?) but that doesn't justify the customer service being so bad. Most of them have a face of few friends. I highlight a cashier with short black hair who is always very cool when serving, the others really leave a lot to be desired, from the pharmacists to the manager (I'm talking about the late-night shift). I hope they improve. Greetings.

They serve very poorly in this Farmacity. Pharmacy Sector with 4 employees, 1 only serving at the counter. Cashier, a single cashier. Horror. In Lavalle, crossing 9 de Julio, much cleaner, orderly and better service. Close it if you don't want to work. Not everything in life is billing.

Terrible service at the unit I visited: on a Sunday there were huge queues and only 1 employee delivering medicine - with extreme unwillingness. I have never been treated so poorly. The security guard at the door was kind and tried to help, but the rest were deplorable.

Terrible treatment of tourists by the cashiers, I have gone several times this week since it is very close to me but each day they have treated me worse than the other, the prices are one, then you go to the cash register and they end up being almost another. more than 50% more.
The cashiers a little more and they bark at you if they can, plus you ask something and they never know anything. Terrible place and terrible treatment as tourists. It leaves a very bad image of the company.

Call and they don't answer, why do they publish a telephone number? I go to the store with terrible low back pain for an application and they say that the pharmacist wasn't there today, you ask where you can go and they tell you that they don't know... Why not? they close? The service is regrettable.

You have to go early because the line to pay is very long. At the cash registers they even charge for pharmacy items. So the wait is long. They have a very wide range of products. They even sell health items, such as blood pressure monitors. Also scale and everything related to hair care, straighteners, dryers and curling irons. It has an exclusive sector of original perfumes. And while you're waiting in line to pay, they tempt you with small hair products, personal care products, and even snacks and sweets. Very good service, which is located in Lavalle and Suipacha. They have 4 or 5 boxes, but it is never enough for the large flow of people who come to the place. Go with time.

Night schedule 6/23/23
We were served by a woman with really disrespectful treatment!

We had never had such an experience.
We went to get some medicine for my pregnant wife.

He made a mistake and wanted to charge me for something we hadn't asked for!

(only because I had already put it through the checkout)

I never saw anything like it.

Furthermore, he never gave us the medication we asked for, he told us that he wasn't going to go back to the checkout to look for it, that we should leave so he could continue serving us.

To a pregnant woman, for God's sake, what kind of woman can serve a pharmacy like that?

He should be selling burgers.
I'm never coming back!

I'm trying to get in at 10:10 p.m., to this place that closes at 11 p.m.
The guard closes the door and won't let me in, claiming that there are already 10 or 15 people queuing at the checkout.
He tells me that it is the manager's order...
I ask to speak to the manager and he doesn't come.
Let everyone draw their own conclusions.

I was discriminated against by a woman who works at the pharmacy and I made a note in the complaint book and the manager did the same why she never uploaded my complaint to the pharmacity page. To this day there is nothing

Bad attention, the security guy, although he does his job, is rude! It puts you down and makes you feel stupid! The sale products are not in shelves...please pay attention

on October 26, time 12:17:29 ticket 03588-00004136
I made a purchase for $75389.71
The first item for $6282.50 was charged and not delivered to me, this is not the first time this has happened to me. Obviously they have a methodology that keeps some of what was purchased.
Going to claim it personally costs me more than what I bought.
Be careful, surely live cashiers.

Without a doubt one of the best pharmaceutical chains. Almost infinite variety and a very practical self-service system.

This pharmacity, unlike the others, has VERY good service and willingness from the pharmacy. Instead of rejecting the prescription with a dry attitude, they kindly indicated to me, and even wrote down my number to call my social work, ask about certain coverage, and call me to confirm. Never before seen in another location of the chain

I went to ask you something about makeup, the girl in the area treated me very well and guided me.
I will be back.

Fran, the beauty consultant, a genius... hurts the rude and totally impolite security. A pity, that tarnishes all the good treatment of the rest. IM not coming back anymore

Good offers, depends on the suc. and the schedule and availability of products. They are almost always full.

The pharmacy is super attentive, it couldn't be better. ALERT WHEN PAYING, in Buenos Aires they have cloned 3 cards when “inserting in the post” our bank recommended that we only pay “contactless” IT CALLS MY ATTENTION THAT THE YOUNG MAN AT THE FIRST BOX, demanded that I insert my card because according to the pan”company” I assure you that although it “happens” they do not take it into account, Manager of this place, verify this because it is the first sign of a possible cloner… (I DO NOT SAY WHAT IT IS, but it is the first sign)

Disgusting. Fernanda from the pharmacy and the manager fatally violate consumer rights. They violate the deadlines of the nation's civil and commercial code and leave a chronic patient without medication. When requesting identification from “Fernanda”, she was refused. Appalling.

Excellent place, very good atmosphere, security, lighting and attention. You find good supplements.

They should improve the signage, you have to be very careful not to make the wrong purchase due to the location of the indicated product. It happens very often that you have to go to the checkout to verify if the price corresponds to the product. My mother is an older adult and sometimes it is difficult for her to recognize what is shown. And the letters are very small.

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