Oxxo

8 years ago I decided not to stop at this Oxxo again, however, I had to go recently, and it was not the same people, you can feel a lot of difference in customer service, and if they were the same, they have already changed their attitude a lot so despot to one of much higher quality, as long as these people are there, I will continue to recommend buying here

There is never a system at the oxxo dog, apart from that the managers always say they don't have a fair, they serve very reluctantly and in fact they have a very terrible administration that doesn't care about customer service. I avoid going to this one for the same reason but in Juarez you don't have a choice

Waxed boxes and very slow collection service

The service is good, but there is a line when paying at certain hours because they only open one box

Convenience store that has all the basics at a good price
price

Shell

Went to this place so I could use my Kroger fuel rewards. Slow flow. Took about 20 minutes to do a full tank. No sensor to stop the gas when tank was full. It kept flowing and spilled a good amount of gas on to the ground. Avoid this location. Wasted my savings.

EXPIRATION STATION

Nearly everything in the store was expired.  Each snack item I picked up was long fossilized, most with expiration dates over a year past.  Some products were so old the packaging had been bleached.  I felt like I was in a real life version of the game Fallout, exploring a post-apocalyptic, long abandoned convenience store.  All it needed was some Nuka Cola in the coolers.

Also, for some reason, despite me entering my rewards info, it then declined to credit me for the purchase.

If you're unlucky enough to happen into this Shell, don't purchase anything that you may need to consume at some, at least if you value your teeth.

not all type of credit cards will be accepted. have to transfer to a nearby gas station. the store is old and even the gas station itself.

I stopped to get gas at this shell station and the guy working told me my dog could not come in the store. I showed him my registration card where my dog is a registered service animal. He said it didn’t matter he could not come in. I told him service animals were allowed to go in stores but he said no. He was rude to me. The Americans with Disabilities Act (ADA) stipulates that individuals with disabilities are entitled to broad public access for their service dogs. Unless there is a legitimate safety concern, the animals are allowed to accompany their handlers to stores, restaurants, buses—any place open to the public.

This shell station was nasty,  restrooms were filthy comrade was stopped up.  My mother uses a walker and store items had to be moved so she could get through.  Floors were dirty.  It was just a real mess. Shell station used to be the best places to stop.  This one is terrible.

Very good attention from the staff of that branch, only the parking problem since they sell hot dogs outside and the people who go to eat use the oxxo parking lot to use the hot dogs, making those of us who need to go to the oxxo have each other go due to lack of space to put the car.

The staff, to be specific, the young girl who serves in a very bad way and besides, her way of treating the client is quite peculiar. We are not going to ask for favors but to consume or make payments. She needs to value the client or at least have manners since She is very bitter or simply hates her job, which is no one's business but it pleases her to look for options and I hope to God she stops being a disastrous and rude person.

It's the closest thing there is and they offer a good service, although sometimes there are customers with the vendors who are just joking and they don't say anything.

Excellent atention
well stocked
Very friendly and attentive staff
Very clean and tidy, everything in its place and a lot of variety

Best  place to ever be!! The owner is very nice and friendly. I always go there to get my gas and anything I want to grab ina. Quick jiffy

I have been to this particular gas station on several occasions in order to take advantage of the Shell Fuel Rewards Program. The program itself is nice because you can stack and build your rewards balance by buying specific products in return for $ off each gallon of gas.

I never in my life have been treated so horribly by a gas station attendant, who I believe to be the owner. He is extremely rude, has a temper with a short fuse, provides the exact opposite of customer service, is extremely unhelpful, and has no idea/knowledge/understanding of how his own gas station fuel rewards program even works!

Tonight, for example, I purchase 2 starburst (a Featured Offer in the FR app) specifically to earn an additional 5 cents off/gallon. After you enter in your Reward ID code and pay your receipt is sent to the shell rewards program app for verification and then you receive whatever reward they are offering (side note - this guy doesn’t understand his own fuel reward program and how it works even though I’ve tried to explain it to him on at least 4 different occasions).

Anyway, so instead of manually entering the price, I ask him to scan the items. He is clearly annoyed that I would even ask such a question, but begrudgingly complies and scans them in. Once he scanned them, the touchpad screen went straight to payment instead of allowing me to enter in my rewards ID. Oh, no! Now he has to cancel the transaction, but instead of rescanning the starburst as requested (which remember...is the WHOLE POINT of me even being there) he enters them in manually. He absolutely didn’t rescan them on purpose so I ask to return the items with the intent of repurchasing them the CORRECT way, but by this point he is clearly angry and says, “I’m closing and going home now.” Man! This guy must really be miserable.

This was the straw that broke the camels back. This shell will no longer get my business even if I have to go out of the way to find another gas station. He has lost a customer and if he treats me this way then I can only imagine how many other peoples business he has lost.

Great place to stop buy!! Not too crowded. Nice employees. Convenient location. The owner is always helpful☺️

Great place!! Owner is amazing and always helpful would recommend going here

Change the cashier lady, she has a bitter face all day, she closes the store at 9 and always says there is no system.

They close at 7 pm and until the next day at 7 they serve you
They say they can never make deposits to banks
People serve you super rude
And they always send people to the nearest seven so they don't have to fight

There are several people who want to complain to Oxxo about this branch

The store manager is kind of bitter. Once he made me feel very uncomfortable and I better leave quickly.

Excellent place to go to buy household essentials

Oxxo is there in every corner. You'll find the basics that you need.

It is my favorite oxxo, enough parking, good assortment and at most the line at the checkout is 3 customers; the guys very friendly.

It only has three or four parking spaces, access is difficult due to the stairs it has, general aspects of the store because there is a good assortment of merchandise and the service is not bad

They serve you very well, which is not common to see in an oxxo. My respects to the staff.

It's small and not very well stocked, but it gets you out of trouble.

They always close at 9 and if you're lucky they'll take care of you through the window, they don't have change and you leave with nothing to look for the nearest oxxo that opens later and they have change

Excellent attention and service, direct....there is beer and basics and more....

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