Shell

Candice the store manager could not ring up an item as advertised at her store. She said the sign must not be right you have to pay more and would not fix the price.

I hate false advertisement.

In addition not a single sorry was said, only rude feedback.

For years they have had card readers outside that don't work. I'm not talking one or two. I'm talking all of them all the time to the point that they should just save people time and have a sign that says go inside and get inline and remember your pump number. If your in a hurry it's not where you want to stop to get in and get out fast. It borders a Mcdonalds a high school and a roundabout making getting in and out about as convenient as their gas pump system. This is pretty much par for the course in Louisiana. Let's face it. Efficient, clean, and smooth operations parents abundant.

I loved it,clean onspot hassle free
I will buy my Gas from shell.Experience fantastic and Employee Fabulous Curtous
On spot Performance 5star

I will drive right past this place and go out of my way to get fuel elsewhere. Gas pumps always broken and the staff seems almost intentionally rude. They also don't accept Gas Buddy.

Do not buy fuel from this station on hwy 1077. I purchased diesel from them and got pure gas. They ruined a 24000 dollar engine and they told me it isnt their problem.

Went in to get gas and use the restroom. I know gas station restrooms are suppose to be nightmares, but jeez. First the door won’t lock, which is okay because if someone else needs to use the bathroom, they can. But the stall door didn’t lock. To beat that… there was no toilet paper. But fancy paper signs saying don’t flush paper towels. Should’ve wiped with those. I waddled over to the paper towel dispenser and almost thought it was out of towels. But it wasn’t. Also no soap was in the soap dispenser, so I hope the employees making the food actually have some in their hand washing station.

The owners are great people but there are two dark haired women who are just rude to customers. I also order pizzas 20 min before and I get there and they said the order was lost smh! Even though it’s written down in a book. Not happy at all with these two

Pump handles are rigged, so you'll definitely want to prepay.

Went in at 4 in the morning. Really nice people and the breakfast was good.

Nice place. Good gas. Food is 👍👍 👍

Got ten dollars of gas like I always do without any problems but this time the customer before me couldnt pay for her items so the cashier gave her the items and when I when the pay for mine it was 14.38 for ten in gas. I said to the cashier it says 14.38 but before I got it out she said don’t worry about it like it was gonna come off the amount. It never did when I checked it a few mins later it’s was still 14.38. I call the store and she said that it will be refunded tomorrow but tomorrow never came. I know it just 4.38 but it’s not the money. I wish I can give them a 0 star.

I grew up in this store (literally). My mom was a manager over the store and the kitchen when I was a lil girl and  It was my first job. In all my years it has had 3 owners, each of which made me feel right at home. When you go in to purchase things they are so welcoming and friendly and if they don't have what you are looking for in stock (the newest owner) Frank will try his best to accommodate you by ordering it so it will be there for your next visit . ABSOLUTELY LOVE THIS LIL STORE!!!!

Nice old time feeling good ole nice country folk always willing to lend a hand or an ear never meet a stranger

I sometimes stop here for gas after work. Staff are always friendly, helpful and efficient.

Quick in and out for coffee gas cigarettes and most of the cashiers are very nice but there's this one lady that acts like she's better than everyone. If not for her I would've given 5 ⭐

I got a coupon to get a new vuse Alto e-cigarette. So I go in and ask for the Alto vuse e cig. It's sitting right there in a case I front of the cashier. I hand her my coupon. She had to ask the manager cuz apparently she's blind n can't read. So the manager comes out talking about ' oh m I don't know I can't stand to even touch a cigarette 😲" all big headed acting. Like she's to good to touch the product I'm trying to buy is to quit smoking. Anyways she's was so rude about what I was asking for n since she said she hated to touch cigarettes I said "" forget it get me 2 packs Marlboro" just so she had to touch it n I left still smoking cigarettes. But I went there to get something to help me quit. I was treated worse than any stray dog and I was a paying customer. U suck shell in McKee. That's y erybody goes to fill ups or shell in annville. If she don't like touching cigarettes than she shouldn't work @ a gas station in the middle of tobacco land!!

Hot coffee, cold drinks, in and out no problem…. That’s why we keep going back weekly!

Yalls pizza is the worst pizza I've ever ate. Going in is always a mess. Great thing about it is the pay at the pumps.

Says they are open 24/7 but they are closed at 9:03 pm

Typical gas station they have your drinks snacks and quick little house hold items you might need in a hurry the staff are friendly and keep the store clean and stocked never had any trouble or complaints doing business here

Big traffic flow problem at this station. Not well lit at sundown, from Greenbrier. Can’t see entryway!

This is by far the worst layout design of a gas station.  You have to enter and leave via a side street that in itself is narrow and unfit for a gas station level traffic event.   Of course if you need fuel bad enough I guess you will stop in anyway....

Gasnis high but thats not the fault of the store level employees, and thats who theese reviews reflect upon....
But at least the cars reader at the pump works and the reciete is printing. Keep it so I dont have to come inside to get my gas and I will keep coming

One of the only places in the area with Ethanol free fuel!
Lost a star for not listing the fuel type on google but I think google is missing that option.

I just drove past 6 fuel stations that said they did and the did not have any.

Went into store. And 5:00 court of gas we did not get and the woman working there. Toll. My son. Tty it in the other cash register
She stole all my money on my card. She said it put next day. .  still. Have not got it yet.

The staff would rather put up two pre-printed, laminated, and obviously much abused "out of order" signs on the bathroom than to have a random non-customer come in to pee.  They said so much.  Forget gassing up here.  Thanks for running a s**thole establishment.  I took my dollars across the street for better service--and that should speak volumes to you

No restrooms available. They barely speak English to address the issue of not applying the Shell discount when pre-paying for fuel so you'll have to wait in long lines to get it fixed.

I like this place. Simple with good beverages. Although I never get gas here. hahaha

As long as you get lucky and go in when a certain lazy and very disrespectful employee (starts with *Ap*) is NOT working then it's an overall good  store but her lack of concern and customer service brings the whole place down!! I spend alot of money in that place but apparently it's a problem to keep certain things stocked (and refuses to when it's brought to her attention) so I will be taking that money elsewhere just as she suggested for as long as she is employed there!! Actively looking for district managers number...

saw this station only had 1 star, wanted to leave a review because this is my spot. the manager is truly the sweetest man, and he always talks to me and my boyfriend when we come in. always a friendly and positive atmosphere when we go in.

Mold in the men's restroom ceiling tiles, bugs came out of the ice machine. This station used to be held to higher standards than this.

Cashier doesn't give correct/any change. Manager/ establishment steals from customers.

A wonderful place to come for friendly service. Staff is always welcoming and treats and values their customers as family members, but, it is even a better place to work!

i’ve came every times in the last few months before 12 am, ALWAYS HAS THE DOORS LOCKED WITH CLOSWS SIGN. Definitely not 24/7 anymore.

I remember when this shell station used to be time saver. My dad would buy newspapers there every Sunday morning. I used to love their coke icees.

👎👎👎👎👎I  would give negative stars if I could !!!  This place has lost my business, Which I frequented  almost everyday!! I gave it a few chances just figuring someone had a bad day but no it's all the time   Some of the employees / managers? of this place are just rude and obnoxious.👎👎👎👎👎

On the nicer side there is one young brunette girl  that is great and she is so nice but for some reason I never see her any more

Hannah on the morning shift is EXTREMELY rude. I had my 8 week old puppy with me today and Hannah notified me I couldn’t be in there with a puppy. I acknowledge her being rude and left everything I’ve gathered at the counter and proceeeded to walk away. I turned around at the door and asked for her managers name, it’s Susan. Her name, Hannah, and I asked how to reach out to her manager. She showed me the store number on the front of the building. I recorded it and called it so I wouldn’t lose the number considering today is a holiday and I knew I wouldn’t be able to report to her manager. I left to my car and realized there has to be a corporate number as well. I walked to the door and did not enter again with my beloved puppy, and asked for the corporate number. Instead I got cursed at, told to leave, and told the police will be called. For asking for the corporate number. 🙄  let me mention I frequent this location every day. Considering the holiday my schedule is different and I happened to come in at a different time of day. All of the other employees understand that I recently bought this puppy two days ago to have yet her trained and certified to be my service dog. I have severe ptsd and an anxiety disorder, my last service dog JUST passed away. Every other employee who’s there at night is so companionate and understanding and HAPPY to greet me and my new baby (who is here to make sure I’m ok) Today I walked into a store I’ve been going to for 8 years and I will never walk back in there again unless it’s to speak to someone else on how to report my issue with Hannah. I hope Hannah is satisfied with how she made a paying customer who is just slightly disabled (and you just so happen to not be able to see my disability)feel like pure evil for having her puppy that’s not made it to service dog training yet.

Cashier working on Christmas was so nice and not put off having to be there!

I wasn't sure how to rate this store to be honest. I go there everyday (almost) and they're the only gas station in Southside that's open 24/7 which works well with my schedule.
They have clean restrooms and almost any sort of food or drink you could want. The morning attendant (Teresa) is wonderful. Always on time, and always helpful. She alone is why I continue to go to this store.
However there's another attendant and who's name is Tammy i believe, she's repeatedly offended me and people i know to the point that I quit going to the store for months. She's rude and condescending and if she perceives you to be someone she considers to be less than her, she has no problem letting you know, either through her actions and sometimes she will down right say so. It's my opinion that no matter what you may think of a customer, you should never be rude or talk down to them, nor should you try and force your opinions and belief's on them (which she does) I've never once seen her doing anything but standing behind the counter on her phone and if you need her help with a pump or anything, she makes it very clear with her attitude that she doesn't appreciate being disturbed from her precious phone. Frankly she should be fired. I know multiple people who go out of their way NOT to go to this store specifically bc of her. She has insulted me personally in one way or another many times and I know more than a dozen people she's also offended, so i cannot imagine how many people she's actually upset.
It's a great store, just go before 2 o'clock ish to avoid that horrible woman.

Very clean, best service ,good choice of beer and other drinks,good price on gas.

No debit cards allowed... Only credit cards per the sign on the pumps.  Had to use their ATM to get cash... Cost me extra money. Had I known this I would have gone across the street.

Always open , always clesn.  Does not always have my cigarettes.   But can't complain.  They did offer another kind.....

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