4 BIG TIRES

BEST TIRE SHOP EVERR!, great service fixed all 4 of my tires in under 40 minutes, The manager is amazing and super nice, Super affordable and Will get the job done if you are in a rush. I will definitely be returning here. KEEP UP THE GOOD WORK, THANK YOU!

Do Not Go There!!
The MAN behind the counter is completely rude. I don't know if he's a racist or what. I was trying to ask him pricing on curtain services they offer and he wouldn't even look at me, even showing the slightest interest in taking my money.
And I need it all done on my vehicle. Tires, brakes, oil change.
I will just take it elsewhere and give them my money.
I would not recommend!!!

Do they help a lot of people out who can’t afford new stuff? Sure. Are they going to save you money? Probably. I went here hoping to do just that. But it quickly became a scenario where I ended up spending more than I would have new. I live an hour away so when I purchased a used tire here and the guy said “if you have any issues with the tire bring it back”, I left confident that there surely was some process by which they had a good idea I wouldn’t be encountering that issue. Like why would you keep tires you know had issues when you took them off the vehicle? So I drove one hour away and had a local place install it only to find it had a hole. I come back here and the guy in charge kept trying to tell me that the definition of a used tire is that it might have holes and plugs in it. Well thats my definition of a junk tire. They acted like I was asking to much to have a different one put on and then the guy who did put it on expected a tip for them honoring their warranty. It was quite off putting but I may use em again in a pinch.

We blew a tire late in the day. They fit us in no problem, they made the stressful situation feel much more relaxing. Prices are fantastic and service was quick. In and out back on the road in less than 30 minutes. Best customer service for auto care in champaign. 100% recommend. If I could leave more stars I would.

Check your tires before you leave. They put a directional tire going backwards. They did fix it a week later at no cost so I was happy about that. Just make sure to double-check because mistakes happen. Other than that my only other issue is the uncertain pricing. Paid 60$ for a severely cupped tire but then paid 50$ the next visit for a tire in much better condition. Service is fairly quick, staff is friendly

Midas

Jason was amazing. They helped me when I had a light on my dash come on. I would totally recommend them to everyone. Great job guys. They had us in and out and even allowed my puppy to sit inside with us.

This place is a waste of time. They'll book an appointment with you, but not have tires or parts. Would not recommend!

Specifically don't talk with Jason. He is a liar and will make assurances to you, but has no remorse when at fault.

I will never be back and one appointment was for $700-800 tires.

Owner who read this review didn't care to lose business. I went to Firestone --> 5 stars for them! Do yourself a favor and use Firestone.

The staff were really efficient and put my spare tire really fast. I’d highly recommend for their generosity and great work. I would definitely come here first if I ever had car troubles again

Do not come here for a Tire change/4 replacement. My experience was awful. I'm not even willing to take the time to go into detail since so much of personal and professional was wasted with no consideration. I will say the owner of my company overheard enough to hand me the corporate card and direct me to Tire Barn instead. Wonderful experience.  If you need new tires, go to Tire Barn instead. Ask for Brian.

I received great customer service from Jason. I went there to ask a question about my vehicle, and he noticed my tires were low and offered to air them up and then gave me some oil with no charge.

Glass Doctor of Vienna

They took care of our window promptly and to a high level of professionalism.

RNR Tire Express

This group of employees they have here are top notch.
Best service, super nice and it being a “lease to own” company, they already have a bad rap based on that society. They are not loan sharks, it’s all thoroughly explained and there are no loose ends.
From the very beginning they made me feel comfortable with the payment plans and options and even made it more suitable to actually fit my budget. A+++
I highly recommend RNR in Tyler. They’re great.
My truck looks the best it ever has. Thank you RNR Tyler TX!!!

If you want first class service, this is the place to go!!! Ben and Kyle are not only knowledgeable about rims and tires, they walk you through everything you need to know in order for you to make the best decision for your money!! This is my spot for my rims and tires, it should be yours too!!!

I have tried for 3 months now to get rims and tires for my volkswagen golf. No one ever called me back. Now I also have a 2023 dodge hornet gt needing rims and tires. I have sent pictures of what I have been looking for. Still no call or email. Bad customer service.

Much better service than that of the Longview store. Quite knowledgeable, fast, and friendly service. They know here how to match the customer in terms of attitude and excitement while delivering stellar service with the great tires and wheels they provide. Macey, Kyle, and Ben did a great job to get me in, taken care of, and out the door with a smile and a safe ride. Thanks guys!

First off thanks to Ben for the info and help getting us there and Colin who did a lot of the work and talked to me about things and reassured me just like Ben that things would go the way they said and it went perfect!! We bent a rim hitting a pothole and had to get new rims instead of waiting for a while from the dealership to get a new one that came with her car. We ended up getting used but in great condition rims from RNR and Ben discounted them and gave me the veteran discount with my veteran ID as well. We got the rims and tires and the back when we packed in, the back starting rubbing the tire with all the weight so they ordered new but a little bit smaller tire for the 20inch rims and they are perfect. We had I believe 19inch from the car dealer and now we have 20s. They worked with us with no problems and were very professional and didn’t try to upcharge or sale extras. I recommend going with their advice to get the roadside assistance and the warranty. The warranty by the way is only 39.95 for all tires total and roadside assistance and alignment adjustments are free as well as rotations. Keep in mind we talked to 4 other places before and we’re going to have to pay almost twice as much with no roadside assistance or discounts and nobody was willing to work on price for used rims except RNR. The best part is the others that had used rims were not 20 in and not as good of quality as the ones RNR gave us. Thanks for everything and we will be coming here from now on!! Amazing experience!

Big O Tires

Big shout out to Shawn and the guys at this place. Have taken my truck there now a few times and would highly recommend. The customer service is on point, the work quality is on point! Will continue to use this shop absolutely

I went to these guys in a pure panic after multiple things had started happening to my truck and they went above and beyond to troubleshoot the issues I brought to their attention and even found unknown things that needed to be addressed. They took great care of me and were fast, effecient and incredibly kind the whole time. A lot people walk into a mechanic shop and expect to get the short end of the stick but these folks take great care of their community. 10/10!

I had an emergency with a flat. I was able to handle everything over the phone and they even dropped it off for me. Excellent customer service and friendly people. Thank you so much!!

Best service I've ever had. Dropped my car off Monday evening just before closing to have front end noise diagnosed. They called me the same evening to tell me that I needed the struts replaced. The next day it was done and ready fo pick up. THATS FAST.
Thanks Jeremy.

I would just like to recognize Shawn Edmiston and the crew at aztec big o! They made this tough situation so much smoother! Shawn notified me every step of the way. He apologized for delays out side his control! He kept me calm hope I was super frustrated with the parts store not delivering What they had promised! Shawn thank you so much for all you did to get the special needs mom back her suv !

Has to replace 2 tires that I had bought at Big O and were defective.  They replaced the tires for free but charged me to mount, balance, disposal fee, and charge for a new warranty. Do not feel that this is fair. I would not have had to pay $170 if the tires had not been defective. They should have stood by their product and not charged me anything.

I brought my truck in to have simple things done to it that needed to be done before we left the state on October fourth. After paying over $4000 for the repairs, I was shocked to see that I had an error on my power steering.  The reason I was shocked is nobody in the shop told me about the error, and I had to find it myself. I had no issues with power steering before bringing it into your shop and felt that the mechanic was trying to diminish his responsibility regarding the error. In fact, the mechanic told me that these things happen, and it was just a coincidence. It is no coincidence when I have someone work on my vehicle,  that had no errors on power steering or anything for that matter, and the second I get it back it has a power steering error!
It has now been almost 2 weeks and the truck is still not fixed because it needs a new power steering module and GM is on strike. What a nightmare,  DO NOT GO HERE
UPDATE: I contacted corporate several times and even had a case number assigned but no call back. Truck finally fixed and Big O paid for repairs,  but no contact from franchise owner or corporate.

UPDATE; I Submitted my information and so far the owner of Big O in Roswell NM had NOT contacted me. Just shows that they don't believe in customer service.

Very bad place to go for tire repair Roswell NM store did not know how to put a tube in my tire. I had tube and just needed it installed. Four employees could not figure out how to do it and riped the valve from the tube and charged me  $16+ for what they did. Employee put tire in my pickup so I didn't know if what they had done till I got it to put on trailer. Tried to contact Big I and no luck.

Nice young man checked my air pressure in the heat of day.  Always smiling and polite

Will not ever use them again! Salesman was completely dishonest, tire tech spent more time smoking his vape pen then working on my tires! This used to be a great place to do business but lack of supervision has taken it's tole!

New Mexico Rides & Wheels

My mother was scheduled to be picked up and one of the drivers called and said he was too busy, this is fallowing a ride she recived from them where the car smelled like cigarettes and body odor. These people are the worst ride service in new mexico

Very knowledgeable and helpful. Good prices, highly recommend

Friendly people but I have never had road hazard expire in a tire after a year. Said I had to file claim with manufacturer myself. Found a pair of the highest quality tires with 80K mile rating with lifetime road hazard for not much more than one of their lower quality tire with  year road hazard. **Sorry, had to edit it to show correct quantities of tires. That's 2 higher qualities tires with lifetime road hazard for only $60 more than 1 of their tires...

The customer service alone at RNR deserves 5 stars! I mean the entire staff was awesome! The place was clean and neat, it definitely didn't look like some of the other tire shops in town. I went in there late in the afternoon, and I left with a new set of tires!  I have told several people about my experience, so I am sure they will go see RNR  when the need for new tires arise. Keep up the great work RNR!!!

Great and friendly service every time going up there. Extremely helpful, and will work with you on what you need and want. Not only too have your ride look good but drive good as well! Can't go wrong with a team like them and a company that's just as amazing as they are!

Great service, extremely professional. I’ve dealt with Discount Tire for years, with horrible customer service and being sold tires and extended warranty’s that didn’t work out. I will bring all my future tire needs to RNR and recommend them to anyone. Thanks for saving my day RNR!

I got my tires here and it was so easy!  I needed new tires ASAP and they had what I needed and got me taken care of. They were always great when I came in and even when I paid them off! If you need tires now, this is your place!

The guys at this location are down to earth and professional!
They took me in immediately @8 am balancing all my tires solving the nasty vibration issue my Suv developed while driving on interstate 40

They didn't charge me for the work or inspection which was a huge surprise and relief even though i bought these tires at another location 🙏🏼

I highly recommend this Big O location!!! They have my trust! *****

We stopped in on a busy Saturday due to low tire alert. We didn’t have time to wait the 2 hours but the man who talked with us put air in the tire, gave us two stem caps for ones we didn’t know were missing and directed us to other shops nearby that might have shorter wait times. Super friendly and helpful. Highly recommend this shop.

Great staff, very knowledgeable and good products!

2nd Review
Excellent customer service from Jeff and the guys. They take the time to explain the best options for your needs. Always professional and welcoming. Purchased my second set of Cooper Discoverer AT3's from this location.

They were very nice and helped me find the right tires for my truck for a good price. Discount Tire used to be my go to, now this place is.

We were 2000 miles away from home. Our trailer tire had a screw in it
We called Big O tire service at 3:00 pm and the gentleman said they closed at 4:30 pm.he could fix our tire if we could get there by 4:30. We arrived in time our tire was fixed in 20 min. There was no charge and they even offered my husband a donut. I would give them a hundred stars if possible.

Boyce Body Werks Inc

Boyce did an amazing job with my repair! I wasn’t sure with the special paint my car came with if the end result would be as it was. I called my dealership and they recommended me to take my car to Boyce Body Werks. They are Acura certified. I was glad to see that my car looks like it came straight off of the lot. Pam was amazing and so was Marc. Their customer service was excellent and they repaired it in record time before I needed to bring my rental back. They offered a service where a rep from your car rental company would pick you up when you drop off your damaged car and shuttle you to your rental vehicle. Take it. A family member also utilized them for their car insurance repair and was blown away as well. The best simply put everyone!

I now understand why Boyce was strongly recommended by my Lexus dealer.  Boyce was outstanding.
They exhibited extreme professionalism, timely and friendly service, and excellent work.
I would never consider going anywhere else.  I was extremely impressed with every aspect of their service experience.

Boyce came highly recommended to us from a friend who is extremely particular about his automobiles.  We have now taken two cars to Boyce and have been very pleased with their attention to detail and the quality of the repair work.  Though body shops are busy, their customer service and communication about realistic timelines was exceptional.  I would highly recommend Boyce for their high quality work and amazing customer service.

Tremendous, POSITIVE experience throughout . . . starting out of the gate with the 1st phone call to Pam; working with Marc on the estimate, and then the GM (Jim) EXCEEDING my expectation of what the car would look like when it was all done and delivered ON TIME (actually a wk early).  They worked behind the scenes with my insurance co and I never had to intervene.   I'm so thankful for these people and the passion they have to deliver a great product.   And our car looks like new!   Highly recommend Boyce Body Werks of Batavia.   TU!    dk

Fivestars all the way! I used Boyce body works for the first time this past year and I was very pleased and happy with their work and their professionalism. I was a bit skeptical initially because I had been going to a different body shop for many years.
I have a 2021 Ford F-150 with an aluminum body and Boyce knocked it out of the park. We were very happy with the results and will definitely use them again in the future with any of our repairs.
Thanks again Boyce.

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