Bolton Motors

I have been coming to Bolton motors for quite a few years. Chase and his team does everybody very well they've been maintaining my cars . The cost is very reasonable compared to other garages that I've been to over the years and I'm nearly 60 years old so I appreciate the locally owned business instead of a large corporation that doesn't care about little people . These guys always have a smile on their face and have never done me wrong over all the years that I've been using them ,I feel very safe driving my cars anywhere thank you very much Bolton motors you are the best . Just one man's opinion thank you.

Car was in for a transmission leak, Ed and his crew quickly took the car in and diagnosed a bad front seal in the transmission.
The transmission had to be removed to fix the problem.
The seal was replaced, transmission serviced, tested and checked  and everything back in order in 2 days.
Thank you guys.  Recommended for peace of mind.

We have been going to Bolton Motors for at least 40 years now. We have bought a few trucks...and a couple of cars along the way plus many repairs of all kinds from brakes, leaks, tires and tune ups and they have always done a great job. I highly recommend this shop of honest men who really care to do the best job for you. Thanks Bolton Motors for  all you do!

Get a second opinion about extra work thats recommended. Went in recently for tires and was told that my inner tie rods were bad, it was recommended that I change both the inners and outers (I was told that it would be almost $1,000 to do because the entire rack would have to come out, which is not true. tie rods can be changed by just jacking up the front end and pulling the wheels). I believed them, but after taking a look myself one had a very minimal amount of play and the other side had none. Can't say I'm going to be back after that. I almost do feel bad about even saying this because they seem like very nice people

Great neighborhood garage. They have been taking care of my cars for many years, they are honest and fair. Highly recommend.

Ford Zapata Tula

Excellent reception, they make you feel like family, the advisor has extensive knowledge of his work, super support in doubts and looks for how to make what you require IF or IF it is to your complete satisfaction.

I want to share with you the bad experience with that agency, I took the car only for some turn signals, I ended up paying 20,000 pesos for so many things they charge you and Iván, they crashed the stereo screen, cracked moldings, and one day after receiving it where They supposedly maintained it and changed levels, the truck overheated, and I had to pay 9,000 pesos for a tow truck, and I still need to get the damaged parts for around 10,000 pesos more.

They treat you with respect, they try to serve you as quickly as possible and make things easier for you, and they are friendly.

I took my Ford Fiesta to service and the engine failure lights were left active, I contacted the service phone and they argued that it is something normal, the truth is that your service is disappointing

They provide excellent service, everyone is very friendly.

Nissan Autocom

If I could, I would give it 0 stars. The truth is, very bad service, a lot of discrimination. I don't recommend going there. All the staff are very arrogant.

Good place if you want to buy a car but the prices are very high for new cars and not only this brand I think all

Very good service, I liked how they treated me

Store in an accessible and easy-to-see area, it has enough parking, unlike other Nissans, this one is a little smaller but it has what is necessary to carry out car procedures, there are not as many models on display as expected due to the city ​​and size of the agency, but if what you are looking for is general advice, this agency is ideal.

CHEVROLET FLOSOL RIVIERA

WORST SERVICE DEPARTMENT IN THE WORLD, THEY DO NOT RESPOND TO CALL, 15 DAYS FOR A CLUTCH. RUDE UNPROFESSIONAL,. DO NOT TRUST!

After you purchase your vehicle good luck with service and guarantees

Just purchased a Captiva from Carlos. He's a good sales person. Responsive and helpful. He provided great service and quick delivery. However the vehicle comes with very little gas and no windshield fluid. The license plate was installed poorly. Other than that it's a great place. We are happy with the service form Carlos. Gracias

Good attitude took them a long time to come and talk to me see if I need any help

Excellent service. Although communication can be difficult as I speak very little Spanish the people there are very honest and provide excellent service. I bought my car in Puerto Vallarta but take it here for service. I had an issue this year and they towed the vehicle and repaired it all under warranty. When I picked it up they had also cleaned my vehicle. I would highly recommend.

Nissan riviera nayarit

I have been treated very well. Carlos and Eliot have done a great job. I highly recommend for all expats, or those who will be living here on a casual basis.

From the General Manager to the nice lady at the desk, our sales person was wonderful too.  Paperwork was quick and easy, including plates and factura.  Clean, prompt and professional...

Service guy was friendly and spoke enough English that we got my car in for service.  He even offered to call a cab for me as my Spanish is far from great.

Be careful...takes them 20 days to close a sale..if you are in a hurry to buy or trade in..go somewhere else.

Superior product, people and attention. Car purchase enjoyable and a pleasure.

TOYOTA PUERTO VALLARTA

After waiting 11 months for a truck, I dropped it off for the first service appointment today and was told it would be ready at 4 so I made arrangements to be there at 4. At 2:30 I got a message saying the truck would be ready at 6:30. Toyota’s Google Business Prifile says they’re open until 8 and the earliest I could get there via Uber was around 7 so I figured I’d be fine. I messaged them letting them know my estimated arrival was 7:08 and the woman told me I’d have to come back tomorrow because there’s a 7pm cutoff. I asked her why she didn’t explain that in her message when she changed the time and she took an attitude telling me it was my fault because we asked for extra services which delayed things. I sent screenshots showing there were no extra services requested so she apologized for the confusion and assured me I wouldn’t be charged for extra services. Then she stopped replying. I arrived at 7:10 and she was gone. There were other people there who were willing to help but knew nothing about it so they told me I’d have to come back tomorrow. So here I am paying for another Uber : ) great first experience 👎

Worst purchase experience. We specifically put all the paperwork in so that I could get a facturar fiscal and when we picked up the car it was made to a generic RFC. The sales person was super unhelpful and told us if we wanted a factura we had to cancel everything and start the process over and wait another week for the new license plates to arrive.
What should have been a good experience of buying a new car was turned stressful and dramatic.
We we constantly told the manager was unavailable and not given an option on what to do.

Absolutely ridiculous waiting times for most of the inventory Toyota sells in Mexico. Toyota Tundra and Tacoma... at least a year. They want 30% deposit and can't guarantee???

Excellent experience with the service department.
I drove my 2009 Tacoma down to the Puerto Vallarta area in July 2022 and the check engine and traction control light came on after driving up a steep hill in 4 wheel low. The truck also had 200k kms and could use service.
The appointment booking process was excellent by a young woman that spoke excellent English, the intake process was also excellent by Rodrigo who also spoke excellent English and worked really hard to understand the problem and translate it to the mechanic.
The dealership and waiting room was super clean with free gourmet coffees and snacks. The process was on schedule.
I highly recommend this dealership for service.

30'000 km Service done on my 2020 4Runner while on Panamericana trip southbound. Even with a previously booked and confirmed time slot, the check-in process required some queueing. On the other hand, the assessment of the need and the service as such within a few hours was done highly professional and the car returned clean in- and outside for a very reasonable price. Definitly recommended!

Suzuki Puerto Vallarta

10 days and counting to make a key, if you lose you fob! when it's all said and done probably two weeks of no car, no loaner car program established, major inconvenience.  Suzuki claims it's a one hour service online, be warned, it's not all the case.

Disappointed in the agency's service. The girl who serves without uniform always arrives after 9am. Yesterday when I left my truck for service they never spoke to me to tell me that it was ready, they don't wash the car or vacuum it, why don't they have a car washer and yesterday they forgot to tell me, please they are an AGENCY I am not taking my truck to the Don Pepe workshop. My mom was going to buy a truck here now, I wouldn't even recommend it by mistake. Nothing to do with the SOLANA service in Guadalajara where you buy it. If I could give them zero stars I would.

Apart from the poor service they provide to the car, they are thieves, they stole my cell phone with which I track the car, the next day I called and they told me that they were not responsible and that they could not show me the cameras

The Camcar group has not delivered the JIMNY's unit of June sales to date. Carlos Alberto Oconnor Valdivia
General Manager at Suzuki does not answer customer calls.

Kia Vallarta

Changing my review. We bought a Kia Forte last year and it's been great. We decided to buy a larger vehicle but when we tried we were told that the only way they will sell us a car is if we finance one. If you have cash and want to buy a car you can forget it. I understand they want to make more profit because they make a lot by financing vehicles but I believe this policy is wrong and maybe even illegal.

My experience was really bad, I just have lost my 7 years guarantee because a bad host, KIA doesn't care about it, they think you just want to take from them parts, WE PAY FOR IT, when we bought the car, really bad

I bought my Kia Soul about a year ago and since then my sales rep Raquel Martinez has been excellent all the way through she was very helpful and efficient to get my car fast. And now whenever I have a question she replies all the time.

Great service at the dealership

I told my salesman that I was going to wait for my car to get a minor new car service.  (In the US the service is FREE for new cars usually but in Mexico it is a money making operation for the dealers and they reject your warranty if you get service elsewhere. It is problematic because you should be able to service your own car if you're able. It's illegal to require a new car customer in the US to have to have the dealer perform routine maintenance. But I digress...  The service supervisor said it was 3 or 4 hours wait for a glorified oil change.  And yes, I had an appointment. I asked if they had a shuttle service so that I could use the time productively.  NO THEY DO NOT.  I told them what any thinking human would say:  That they don't value their customer's time.  This is proof to me that they (Kia) allow their Mexico dealers to treat their customers worse in Mexico than in the U.S.  Every customer must be given the same respect in Mexico as in the U.S.  A customer is a customer. Show respect for all of your customers.  Is anyone listening?  KIA?

Mazda Vallarta

They do not live up to their promises. Avoid this dealership unless you want to experience significant frustrations.

So far on our first Service Call they have treated us fairly.

The staff were very helpful , but the prices they charge are very high, if it’s not under warranty they are going to charge you 3 or 4 times as much as it should be .When you have work done you pay for the parts and labor up front and once you have paid for everything you go to the back of the line .

Great salespeople but the cars are way overpriced for the quality. Cheaply made and both times I checked them out the plastic fixtures inside are flimsy and even falling apart in the c-30 we looked at.

Never has been buying a new car been easier. The sales agent Fernanda was very friendly always super responsive at all hours and we did everything though WhatsApp. When the car couldn’t be delivered in-time for a trip abroad she offered to pick us up from our home and drop us off at the airport. An incredible gesture which I’ve certainly never experienced before.

Would highly recommend Mazda Vallarta for locals buying a car in Puerto Vallarta.

Honda Avante Vallarta

Made appointment there is three recalls on my 2019 car got there and they wanted to give me a oil change that I didn't need so I to do the recalls and they said they could only two of them I said ok they said come back next week they told me what day I went back and then they couldn't do it so they said leave it for two days and we should get to it. So I couldn't do that because I was going back to the states so I have to try next year I have the same car in the states and I don't have these problems. Thank you

I came to visit the dealership to get an estimate for a new suv but I found out it was closed when I get here ☹️ service hours said they closed at 8pm but it's 7 30 pm and is closed already ☹️

Purchased a car for a client & Hector was great to deal with.

There were a few minor detail due to credit card payment for the new car & being a Mexican holiday

I have had severe problems with hesitation since the day I bought my Honda. I have brought it back 5 times in 3 years to fix and they still have not been able to get it fixed. The last time I was there was last month and the mechanics left my car dirty and grease all over the back seat. My warranty is up in the next few months so I guess I'll have to bring it to a real mechanic.

Mejores servicios Car Dealer

Retail & Franquicias

Industrias

Partners

Recursos