Saracho Juarez SA de CV

Very good service and attention, and the purchase of accessories is fast. The bad thing is that they did not want to check the new car that they had just given me because of some noises that it brought, it has been a while and the noise still has it, and the mechanics outside the agency do not give me confidence because they have told me different things every time I take it in for inspection.
The noise it brings is from the brakes.

The place is very good, the latest models are shown and the people who serve are very friendly and have a service attitude.

Now the service is more friendly and knowledgeable, they don't make you give the service to forces c/6m

The service was fast, but the cleaning of the car left a lot to be desired, it was not vacuumed and the windows were stained

Nissan Agua Prieta

James O'Neal Chrysler Dodge Jeep Ram

Let me preface this review by saying that I have never bought a vehicle from this dealership. However, I do let them perform the service maintenance on my car because they are cheaper than anyone around. They are also some of the nicest people I have met in the car service industry. Today was no different. I go in for an oil change and brakes (with an appointment). I am normally in and out pretty quick with an oil change. Their lift ended up malfunctioning, which ended up getting fixed shortly after, but it delayed the wait time naturally. My service advisor, Amanda, kept apologizing for my wait, which was no problem for me as I had no urgent plans. She finally came in and told me that she was loaning me a vehicle for the afternoon so that I wouldn’t have to continue to wait. When I returned for my car once it was finished, she informed me that she also gave me a discount on my bill for the inconvenience. For me, the inconvenience would have been if they had acted like my time wasn’t valuable, but they didn’t. I would’ve continued to wait all afternoon if need be due to their hospitality alone.Again, I have never bought a vehicle from them, but they treat me like I have bought 10. It truly does not matter who you are or how much business you have given them. They treat everyone with professionalism and respect from what I have seen and I will continue to give them my business.

Keith and Bruce as well as the paperwork process were made easy and enjoyable. This is the way car buying should be. Great place and will have my business going forward. .

I wanted to sell a car, but did not want the hassle of marketing and meeting people. These guys have me a fair price with no hassle. The process was quick and easy. Would highly recommend.

We had trip plan for fall break! 2 days before leaving for the trip ! Our truck started acting up and the check engine light was on! I call Bo at James O’Neal!  He said they couldn’t get to me right away they was back up ! I was telling him we had trip planned for my granddaughter fall break! He asked me if could bring in morning he take care of it ! He has always taken care of us ! Thx Bo how’s that sound man interview? That’s awesome you have to do that an awesome man I appreciate that so what I never did it, so what I do

I highly recommend O’Neal dodge! Sarge, and Beau have made buying a truck a great experience. Service department is excellent! I’ve had horrible luck with other dealers but this dealer is a diamond in the rough! Please ask for Sarge, he takes care of his customers

Superior Van & Mobility

I’ve taken my van to Gulf State since I bout my 2007 Dodge Grand Caravan from them. There’s no one I trust more to work on my van to continue to keep me safe on the road. There first priority is to the customer and making sure there Knowledged before leaving there facility. There work is top notch and have never taken advantage of myself. Shout out to James. He’s always been there for me when I needed to ask a question over the phone. Always been there for me when I was on a jam.

Really Good People Work Here, Todd Was A Really Big Help For Me As They Equipped My Vehicle With A Mobility Hitch For My Mobility Vehicle With Ease And Was Fast And Neat. They Also Assisted My Mom With Two Batteries For Her Scooter As Well. I'm Really Impress With Their Style And Great Service, Thanks.

Recently went through the process of purchasing a van with Superior Van and had an excellent experience! CJ and the staff at this location were all very friendly and helpful. CJ and staff made the whole process really easy and were very accommodating. CJ was willing and able to answer any questions I had. I received my van a lot quicker than expected and am very pleased with it. Highly recommend checking out Superior Van in Montgomery if you are in the market for an accessible vehicle!

That lady in the front office is unknowledgeable and totally useless.
She is quite unhelpful. STAY AWAY!!!

Installed left foot accelerator on second vehicle. Great service and very pleased with them since 2016. 2009 Hyundai SantaFe both times. Perfect install and very neat looking. Looks like came from factory!! Latest one was June, 2022. Very nice waiting area too if wait on simple installation like mine was. Extremely clean and friendly.

Big O Used Cars & Trucks Inc.

“Big Os” cause they get Over on you in big ways. I purchased a Truck from this lot for $6800, got to drive it for two days and now the rolling shell has been in my garage for the past month because i’m having to get the motor rebuilt. I tried to call when the truck first broke down (2 days after purchase) and was told, “Lemme see what i can do for you and i’ll call you back.” However, i never heard back from them. This is definitely a “few miles off the lot” kind of car lot. They fix things to run well for a test drive and/or a little longer, but rest assured something will go wrong with ANY used vehicle you buy from these con men and scam artists.

The worst or might've been a bad day or cause it was close to closing but none of that matters we bought a 2011 gmc terrain 6 Months ago guess what motor an transmission both are trash still 10,000 in the hole an they say there's nothing they can do then say they don't even have a mechanic that's even willing to check it out. But the owner said "Well we just had the same issue with another customer a few months ago" I wish someone would've warned me smh!!

I bought a 94 road master in  June of last year. I also bought a 97 town car in September of last year. I had one issue with the Lincoln that was addressed  quickly. Both cars are fine. I realized when I bought them that they are not new cars they are not warrentied. It is the buyers resposibility to check the value of a car they are interested in. It is up to the buyer to decide if what the dealer is selling is worth the price that is being asked. I am reading a lot of reviews about this dealership complaining about the prices. I feel I paid a fair price for what I got. Some people feel like if they pay $4000 they should get a  car in new condition. That's not very realistic. Do some research. There are many choices and no shortage of dealerships. I am happy with my choice that I purchased two cars from Big O. -Jonathan

Update: It's been over a year with my vehicle and she's still running strong.  I've had to make some repairs made but nothing that's not going to happen with age that could have been forseen when the car was purchased. I definitely don't regret my purchase!

Just purchased a 2001 Xterra SE from these guys! It's a wonderful vehicle, and is in very nice condition.  Even has a much nicer radio than originally came with the vehicle, as well as a hitch!
-The staff was super nice and accommodating, and they are willing to negotiate, which is a big plus.  I found the car I wanted, and took it for a test drive, and fell in love. I couldn't buy it that day and said I would come back the next day and purchase it.  I asked if they would be willing to hold it for me until the next day and they said they would, but just in case I gave 300 just to be sure, and they counted that towards the car purchase.

- I came back the next day  paid, filled out the paperwork (which took about 25 minutes) he printed me the temporary tag, gave me the keys and I was on my way! I don't know if they do this for everyone, but they did give me a gas card as well.   It was a great experience!

-The one thing I do suggest is go and actually look at the cars they have before talking to anyone. When I first went in they told me I they had nothing in my parameters, and when I went out just to see if there was anything close, there was more than they had first said, not too much of a problem just go look before giving up and leaving. They do finance but I paid all up front so I don't know how they do theirs.

Drove all the way from Alabama since a friend recommended that we see the lot. Website showed numerous cars and wrong Mileage readings the old guy kept saying oh it was posted months ago and they been moved around a lot well seems they move them Everyday even when there closed for the mileage to be 1000 miles off.
Cars aren’t worth the price when the mileage is high can go to a dealership and pay the same price for low miles

Honda Plaza Nuevo Laredo

MG Laredo

Very good prices, you take your car with 30% down payment.

I took my car to maintenance and it turns out that they did not change the oil, they wanted to deliver it with 1 liter less and they only filled it up, very bad service and they also tell you that they are not going to wash it.

Very friendly service and excellent vehicles

I had a terrible experience, the manager began to publicly scold the sales agent who was assisting us, it was very uncomfortable, it was an arrogant and despotic act on the part of the manager, neither my family nor I have the need to see how she humiliates your employees, I am really very upset.

Kia Laredo (Nuevo Laredo, Tam.)

Laredo Autos S.A. de C.V.

An agency with terrible service, you request a spare part, they tell you that they have it in three days, you give them 15 days of tolerance to go pick it up safely, and it turns out that your spare part was possibly sold because it is no longer in stock, so Where is your credibility, where is your honesty, I left with a fucking courage and I will never stop at that agency again, not even by mistake.

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