MobilityWorks

As the past employee of this store, if you need to buy a wheelchair accessible van, I advise you to go elsewhere. The company itself is quite dysfunctional and senior management is inept. They hire via corporate nepotism (no experience in a technical field)  to protect each other and hence, the business and customers suffer greatly as do the employees who are totally unappreciated. Not to be overlooked is the completely inadequate service department. The techs do great work, the manager is honest and forthcoming, but if you need service, pack a lunch, because your vehicle will be tied up for, well, your guess is as good as mine. They refuse to staff properly and once again, the customer suffers. This will obviously be interpreted by the company as sour grapes, but I assure you, its quite the opposite, I have thirty plus years as a successful GM having won numerous awards and recognition etc.. Lastly, the average profit this store makes on people who are already physically and financially challenged is sinful. Think of a ridiculous number and double it. Visit the Toyota store north of Baltimore that will sell you a similar van and cost you thousands less and the guy is great to deal with. So, do what you want, but I advise you to seriously shop around and whatever price they give you here, know they have thousands of dollars of markup in the vehicle. My advice however, is go elsewhere. (Had to give one star because there was no opportunity to give a minus score...)

While helpful to have this service available, I do wish there were more company options. The van we were given had a number of different issues. It was not clean! There was a used straw found in a backseat cup holder and we found crumbs and hair in another set of cup holders. It was noisy! There was a noise coming from the back of the van but we were told to just ignore it, as there were no other vans available. The noise could have come from the back windshield wiper which seemed to be installed improperly. The wiper was wiping in reverse, so the area under the back window was being cleaned instead of the actual window. Lastly, it was damaged! There was a crack and pieces missing on the van just underneath the driver side door. I hope improvement is forthcoming.

If I could give this company a Zero I would.  I should have taken heed when I made an appointment and the sales person didn’t show up.  I received a call several months later and decided to give them the benefit of the doubt. Purchased a van for my mother and I should have read the reviews before I made the purchase.  Apparently there is a pattern for this company to take your money and not stand by its products.

I was given the manager’s cell phone number but he is not responsive. A survey was sent for completed service that never took place.

Be warned:  do not purchase from this company.

Bad experience with Mike in service. If I could do this myself I would have. That's why I needed your help and without attitude. Asked another gentleman for help from office staff, and not much better.

I am very unsatisfied with my dealings with Mobility Works. From start to finish it has been a terrible experience and I would definitely not recommend doing business with this company. I have called and left multiple messages and No response ever!

Chevrolet Aeropuerto

If you are thinking of buying a Tornado Van, I would advise you to think twice. It looks good and at a good price, but there is a reason for it:
It is a 100% Chinese vehicle. As you can see in the photos, in China it is distributed as a minivan, and they modified it to load for Mexico. I think that the quality control is not doing its job well in China.
We bought one for work, since it came out we noticed a noise in the differential, we immediately commented on it at the agency, they reviewed it, and said that there was a defect in that part, that they would order it, but that it would take about 4 months because it would come from China . A year passed and then they said it was 'normal'.
Two months ago the motorized fan broke down, they said they would request it, we have asked and they tell us that they are still waiting for an email response, meanwhile the 2022 tornado van, the work van, on which we depend, is stopped.
That is our case.

We work here, the renovation of the premises will be completed soon! excellent attention

Excellent attention and speed in the quotation project.

Excellent service from their sales agents, I received very good information. I congratulate you Chevrilet for hiring personnel who are so well prepared, professionally and with very good EDUCATION.

HINO MOTORS SALES MEXICO S.A DE C.V

Kia Fresnillo

They force you to finance the cars with their financial company with very high interests, it would be better to go to Aguascalientes faster and they adapt to the credit of your choice

Terrible pre and post-sales service, I do not recommend it at all.

Excellent facilities and excellent service, thank you Pedro...

Volkswagen Valle Mante

NISSAN CD MANTE

They have always treated me well and kindly.

Good attention from those who work in said place, recommended greetings to all

Automotriz Transmar de Cortes, S.A de C.V. Volkswagen

Ford Los Cabos

Mundo Volkswagen

It was great! Honest and helpful better than going to a dealership in Mexico

You find all the spare parts for the volkswagen and if they don't have it at that moment they get it for you very quickly,,, good attention. ..

Very good place specialized in Volkswagen parts

Volkswagen Deral Automotriz

Bad attention in services. The service person is very arrogant and pedantic

Excellent attention and service offered to the extent of your possibilities with very affordable deals. With respect to the staff, everyone is very attentive and always willing to support you with any service or question you may have, not to mention procedures. Excellence in all aspects

Very kind, they got us out of trouble since the trunk of the vehicle had gotten stuck and they supported us in opening it and making a suggestion for a future repair. Very attentive staff.

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