Toyota Innova Reynosa

Very unprofessional staffing and documentation of insurance poor

Excellent service and easy to schedule an appointment for service

Not a very good experience on the automotive service.

Great, I went to my SUV service and was as planed

Honda Square Reynosa

Great service all around but no motorcycles...

Ford Rio Bravo

Excellent service and attention
They clarify all your doubts
100% recommendable

The attention that the advisor gave me was 5 stars, at Nissan the advisor told me that I had a problem with Buro and practically told me that I was not subject to credit, here at Ford they gave me options even with my problem with Buro and now My husband and I bring an Escape 2018. Thank you for your attention Mr. Efren Zapata our advisor.

Very good attention from the staff, and they help you to make your experience the best

NISSAN RIO BRAVO

Here are the best original autoparts for your Nissan vehicles.

Terrible service in the waiting room, nothing serious about the appointments they give you, they tell you one hour and two hours later they attend to you.

Matamoros Autos

Good staff attention, but terrible service

We have had the truck for five years and with the services they provide at the agency, it works like the day we bought it.

Nissan Matamoros

Really, I DON'T like that there are not enough parking spaces and they close during lunch time,(from. 1:00pm to 3:00 pm)if you need to buy parts for your car ...

They offer to wash your car when you pay service, they never deliver.

Good,  need more staff to provide a faster service

Toyota Innova Matamoros

Great Service. Recently I purchase some parts for my car at this location with astonishing customer service from the Manager (Jose Miguel Torres). At the beginning I was hesitant to know if they speak English, but he does in a very professional way and Great Prices compared with the ones from Brownsville.

Very good service, from the people who take the Sita to the workshop, very friendly but it is unfortunate that you are even afraid to leave the truck in the workshop, thinking that they are going to remove a part, there are people I know who have not had experiences pleasant I hope nothing really happens when I take it for maintenance and they don't remove any parts. Or like the hook to pull that I have the suspicion that they changed it. Unfortunately, because of the trust that one has because they are an agency, they end up having to take out all the things inside as if they were thieves. I hope to regain trust and feel that security and forget all the bad testimonies.

Complicated, unfortunate and exhausting situation that I am going through, when acquiring a NEW 2023 unit with the Toyota Innova Matamoros distributor. They can't find the fault, they don't give a diagnosis, the unit has been in the Agency since day 2. I'm still waiting for the warranty to become effective. Update 09/22/23: Guarantee became valid.

IT IS IMPOSSIBLE FOR YOU TO HAVE TO WAIT AN APPOINTMENT OF 2 MONTHS FOR THE REVISION OF A VEHICLE

Honda Plaza Matamoros

One of the worst services I have received in my life from an agency.
Bad attention, they lose things from my car and they tell me it wasn't coming.
They wash their hands and the service manager doesn't show her face to help you when you look for her on the phone, she can never help you, she is always too busy to serve customers as if they were doing us a favor but they are great at getting paid.

On the part of the service staff, the girls are not trained at all, they have no knowledge of automobiles, they do not know how to answer questions, and they have tried to charge me extra charges for the services, always consult the Honda page in the Maintenance area to find out the cost actual service that corresponds to your vehicle

I do not recommend that you take your cars there for maintenance, the mechanics they have do not check the cars properly even if you pay for the full service, if you leave something in the car they will steal it from you

HYUNDAI GLOVIS MEXICO - TIRE & WHEEL PLANT

Low wages and high salary differences between mexican and korean workers

I have only dealt with his purchasing department but he is very attentive and the facilities are excellent

Excellent facilities, high quality construction.

Toyota CLEBER Sendero

Mmm, for me personally I'm a little mad, because I don't trust in general to the car agencies because some times they don do whatever they say they will do to your car in the service time... Even one time in the Chevrolet agency they stole some of my gasoline from my car thank.

The staff treat you like somebody below them when they cant even afford to buy their own brand new toyota. Bad attitude all around
P.S: Marianeth bumped up the review to 2 stars!

Good service and great credit opportunities.

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