McDonald's

Was grateful they are open on Thanksgiving. Was disappointed that I ordered then watched 5 other people come in order and leave and I still have no food. On the last person who was severed I just asked for my money back. The people are friendly  but some training is missing. Also watched 3 drive thru orders come in and complain they were missing items while I waited

My food was old and cold it tastes like it sat there for 30 minutes before I got it. I know it wasn't delivery fault  because they were super fast.

I love how much the employees love their jobs..you can tell A great environment by the employees.  It's mcdonalds, I get it. My kid loves their food, I like good food.  My son gives it 5/5 Stars for food, 2/5 stars for service.

The food was barely warm and the heat wasn't on and it was snowing outside. Not a very welcoming feeling going from cold outside to cold inside.

They think we buy there food because it's good but in reality we bought the food because it was cheap, and we needed some substance in our stomachs. The food was great for the price of it back 2000. NOT ANY MORE.

Starbucks Plaza Centinela

Standard Starbucks experience you get all over the world.  Coffee was typical, and the milk was a bit more creamy than what we get in USA/Canada.  Enjoyed it.  Hope to return some day.

Slow service,  not really wanting to take orders.
Filthy bathroom with crusty, sticky, piss stains on toilet seats.....
The bathroom lights turn off every 10 seconds,  and you have to do acrobatics to reach far enough for the sensors to see you......

Mexicali Service was nice but very disappointed ☹️ with drinks. I ordered a dragon fruit refresher with extra dragon fruit and a splash of lemonade. I was charged for it. Sadly I didn't get extra nor the amount except like 7-8 pieces of dragon fruits not the way I usually get in the U.S..

Great location with great coffee and staff, free wifi and clean bathtooms but corporate needs to quickly replace their furniture and give some TLC to this location.  See photos in trip advisor of furniture and dirty areas at 9 am when the shop is fairly empty.

Starbucks Plaza del Valle

This Starbucks is very clean, have a nice staff and atmosphere. Always a good idea to stop by here for a coffee or two with some friends but also alone for working or just relax in the middle of the city.

Our drinks were good. Did have a hard time trying to get my order across through a translator on my phone. However someone working there finally understood what I wanted and it all worked out well.

Not very helpful with order issues. Received wrong amount of drinks. They wanted me to pay extra for the missing one.

This place is a little more familiar with their drinks and menu.. they are willing to try to hear u out and assist u in finding the correct drink amidst the language barrier.. good customer service and an excellent cup of frappe! May not have a large variety of sandwiches, but they work hard to please their customers.. this place does value their customer and I respect them for it

Great coffee....service is ok....could be better

Luiz, an employee, was asked by a customer to open the bathroom. He reluctantly retrieved a set of keys, opened the door, and then returned to the counter to take my order. He just stood still at the register, said nothing. I asked if he was ready, his reply was completely out of line. Disrespect, indifference, and anger was his demeanor. He got the order wrong twice. Finally, at the end, he torn my receipt and threw it at me. Pure racist and elder abuse. Fire him immediately

Aside from one emit seems like she's always complaining about something for someone I enjoy coming to this newest location within The Valley. My order is never messed up. I never have to complain and everyone else is always friendly This crew definitely works their butt off and deserve that minimum wage raise!!!

McRib good.  Service poor.  They were to bring me the rest of my order.  I had to go and get 10 minutes later.  They forgot.  Just think, in January these clerks are going to make $20 per hour.

Food was exactly how it's supposed to be, but the service was not great. They would ignore me and when ever I finally got their attention the would seem very annoyed. The atmosphere could have been better but ofcource I can't blame them fully on that, I don't like that they have the bathrooms locked but I can understand why.

The crew member who took my order seems that he was newly hired. During my visit to McDonald's, I ordered sweet tea. So, while I was getting a tea  refill of Supervisor yelled at newly employee in front of me. I apologized to the person for being treated like at work. He said, " it is okay. " After I left, I called the restaurant to speak to a manager. The person who answered the phone said, " I'm the manager. I told what just happened, and she said,  " What else do you need to complain about? I took her that I wasn't complaining. Then she said,  " If  you don't like it, call the corporate."

Wow! I was just in there for a DoorDash pickup. One of female employees was yelling and completely rude to one of the cooks. Everyone in the lobby could hear her! She was asking why something was taking so long and he said, I'm sorry, I am doing my best. She yells, I don't need your attitude. I was just asking why it was taking so long. He was completely calm. She was a total witch. How unprofessional!

Rachel in the drive through exceeded expectations with a large order, despite potential disruptions to drive through times and analytics. She went above and beyond to fulfill a unique request, demonstrating exceptional dedication and kindness. Having her on your team is something to cherish. Thank you, Rachel, for your outstanding service and for restoring faith in humanity. The world needs more individuals like you.

Posted hours indicate the dining room is open till 10 p.m. I attempted to visit on 5/28/23 at about 8:40 p.m. All the doors were locked, because who cares about the business from the truck drivers next door at the truck stop. Not a very nice thing to do to blue-collar men and women who could just use a hot meal.

I eat at McDonald's a lot. This one is slower than a packed house McDonald's. Their average time for me was about 5 minutes slower than other ones. This after being here 8 times in the last 30 days. Food was a little cold after a long wait. Other stores do much better.

Worst McDonald's I've been to. Got my order wrong. Took my food to the back and put lettus and everything I wanted on it to give it back. Gross. Thanks crystal. I had to go to a different place to get food cause of your incompetence. Thanks for not giving me a refund. Manager crystal doesn't know how to conduct business.

Starbucks

A total amount of 20 people were celebrating a friends birthday we each consumed at the place and after a while we asked if they could lowered the music since it was a little bit too high as they answered that yes, indeed they played it high since we were talking too loud I mean we sang a happy birthday song and that was about it the personel ALL even the manager was very rude as if we didn't buy our coffees at all we picked up our things and moved to the tables outside the establishment and they even came outside to provoque one of us to fighr I mean every staff in there shouldn't be there at all.

I don't know why, the Starbucks near Walmart in Brawley has better coffe...l always asked for a Mocha Frappuccino Tall with soy milk and wip cream and it 😋 is better in Brawley...l bought the same in El Centro,  San Diego and is OK but not like Brawley ...l went to the Starbucks in Disneyland and the same Frappuccino is terrible ...

I took my daughter for her 8th birthday.  She ordered a specialty coffee with alot of whipped cream and chocolate drizzles.  Great service!

Love it the day crew is always happy and on point I love my dragon fruit tea keep it up day ctew

Just be aware
Closed at 22:00 yesterday (Saturday)
Not 23:00 as mentioned as store hours !

We placed an online order at 10:15 for McDonalds breakfast and arrive at 10:35 to pick it up and they cancelled our order without any warning for time constraints.

Would not recommend the overpriced garbage. This used to be a decent establishment…disappointing

I had a pessimistic experience with the manager. I placed my food order 15 minutes prior to entering the store. Although I initially ordered through curbside pickup, I settled to proceed inside due to time constraints. While waiting for my order, the gentleman handling curbside drop-off was accommodating and asked for my order to deliver it to me. However, when he asked the manager (a female), she seemed aggravated and implied me to finalize my order by entering a number, even though I was already inside. After entering the number, I had to linger another 5 minutes, constructing my total wait time 20 minutes. This classification of behavior is inadequate and should considering finding a different manager as she does appear unskilled for the position. Despite being in a urgency, I remained patient and did not want to cause any disorder. Her abrupt demeanor was unprofessional.

They used to have 5 stars, but the employees have become rude, lazy, and nasty. Over 40 minutes of waiting for a mobile order.

Took my mom and really enjoyed myself. It was Friday night and there were a lot of teens out of school hanging out but very respectful. It was refreshing to see young adults behaving so well.

Can't believe it, but McDonald's deserves a good word every now and again. We were in a rush to get to a soccer game and needed fast food for breakfast. McDonald's delivered -- well, to our table. We dined in (pancakes in a carpet stick for days).

The food was fresh, the staff actually helpful. When one of the food runners noticed the table was unwiped as she entered their food, she took time to come back, wipe the table, sweep around, even when the diners said it was okay. I must say, I'm lovin' that!

04/01/21 @10:13pm:
I entered drive thru, told the app I was here, which then said: Tell us your order code at the speaker: LE21. When prompted, I told the cashier my order code, but the cashier said they did not have my order code. I asked them if I was at the right McDonalds and told the cashier the address for my mobile order. The cashier told me I was at the wrong McDonalds for my mobile order, and that 78-962 CA-111, La Quinta is the address of a McDonalds in a Walmart. Turns out that was not true and I’d be led to the wrong McDonalds from the correct McDonalds.

However, I still had to pick up the food because it wasn’t for me. So, I request through the app to have my order LE21743448 at 78-962, CA-111 delivered Curbside and reserve Spot 1. At that time I received a confirmation of purchase at 10:30pm, which said: Thank you for your order, we will bring your food out when its ready (usually 5 minutes).

I wait in the car in Spot 1 till 11pm when I receive a Thank you for visiting - but I don't have my food. I go to the drive-thru to ask the manager what happened to my order and she said she does not have my order but I can order again. I told her I was already charged for my food and I just want the food - Im not asking for a freebie. She said she would have to ring the order on her screen. I ask if she can then ring up the order, comp it, then explain in the report the circumstances for the comp. She replied she could not do that as a manager and that I would have to pay again, then request to have my already-purchased order cancelled through the app. I told her I could not cancel the order because the app thinks they delivered the food to me already, so she advised to call the app’s customer service number to get a refund.

I needed to pickup the food, so I ordered again and paid via card. However, an extra medium fries was added in error to the order, so I asked for a refund, to which the manager casually opened the cashier drawer and handed me the difference in cash.

My order was finally complete at 11:08pm.

McDonald's in LA Quinta is now open for DINE IN now.
New employee's so please be patient with them.
Food wS fresh and hot, and my Ice Moca was delicious

My sister-in-law surprised me with cheeseburger chicken nuggets and chicken sandwich. This McDonald’s deserves a Michelin star for their fine cuisine.

Never had a good experience at this McDonalds! Wish I could give them a negative 1. The staff always seems like they don’t want to be there and they are rude, if you ask for ketchup they roll their eyes. I say thank you they say nothing. Every time I go to any McDonald’s I ask for my fries well done, tonight was no different. As usual I get my food and start pulling off, reach my hand in and pull out soggy cold fries, ugh how hard is it for real?! I see 2 employees sitting outside so I pull up and ask if one of them are a manager and the super sweet manager says I am but I’m off but I will still help you. I show her my receipt that says well done fries then show her my fries. She takes them and comes back to tell me 2 mins. After 2 mins she brings my fries only to see (after pulling away) they are the exact same fries they just drop them back in the grease and pulled them right back out. Now I get home take a bite of my qp and it’s so pink inside I spit it out. I can’t eat any of this. What happened to McDonald’s and what happened to customer service?!  $10.99 and 25 minutes of my life wasted. It would be great to get a reply.

This place needs serious help.
My husband and I thought they were closed when we walked in because we didn't see any workers. It was a complete ghost town.
There was no one at the counter when we walked in so we tried using the kiosk which didn't seem to be working like the employees. Finally, a very visible annoyed person took our order. While we were eating we watched 2 separate customers do the same thing we did then another gentleman came in and called out at least a dozen times for someone to take his order. There was not one person to be seen anywhere behind the counter or areas that are visible to customers.
It was literally as if they all went on break at the same time.

The only reason I stopped here was for a cup of ice I would never eat their food because it's fake. The staff here are friendly and prompt.  But McDonald's food is not good for your insides.

Employees were very nice and polite however the service was super slow. I stood at the front counter for a solid 3-4 minutes before someone even acknowledged I was there. All I ordered was a quarter pounder meal and it took somewhere around 10 minutes. Thats nuts to me. An order like that should be  absolutely no longer than 5 minutes from the time I arrived. Then the damn prices are through the roof. What the hell are we doing here???? That 1 meal costs over $10. I'll stick with ham and cheese.

Around at McDonald's and you know they have two speakers. I was sitting at the second speaker and no one said anything to me for about 10 to 15 minutes. So I drove up anyway and the young lady seem like she was upset with me and then she got smart and said the speaker have never been on. Like I'm supposed to know that? My food wasn't hot like it was supposed to be it was like it have been sitting up on the hot light for a good period of time. So I will never go back to that McDonald's and eat again because I can't stand for somebody to have an attitude about something that I did not know.

I told the cashier my order three times. He couldn't get it.  2 sausage cheese egg mc muffins and 2 with just egg and cheese. 4 orange juices. The orange juice was Horrible, (orange water) is what they should call that. No one could drink it so it's just money down the drain. We pay a lot for the food and drinks here now. I don't think that you should add that much water to your concentrate to save a buck and rip people off but that's what it seems like ya did. Oh ya my family really enjoyed their Egg sandwiches with No butter and No cheese!! Awesome job! Thanks!!!

This McDonald's in Palm Desert 111 has the most amazing food service I've seen in awhile. The food is served fast and hot. The staff is super friendly and very helpful. Shout out to Saydal ( hope I spelled your name right) thanks for your service and to your awesome McDonald's crew keep up the good work.😁👍

The service was nothing to brag about. After repeating my order again and again, I was shocked to open my togo bag just to see the wrong food. Their food isn’t bad, but the staff and vibe make this establishment a bad experience.

Came on Saturday every table dirty , Floor dirty kids play area dirty fountain drinks are out no sweet tea it's a mess today! Short on staffing

It has an old school playground for the kids with the new tablets and games as well. The playground is indoors so it's really nice for the summers. Bathrooms are clean, food was good, ice cream machine working and service was not great but i don't blame them. The only complain is that i wish McDonalds treat and pay their employees better. There's also screens to order

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