McDonald's

Always fresh, never any issues with items missing. Heads up with the drive-thru it’s really narrow and pretty easy to scuff your rims!

the lady who took my order was extremely slow and had to keep getting the manager (the manager was very nice she deserves a raise; only nice one there). the woman who was making the food forgot my order and claimed that she put it out but someone stole it but i was standing there the whole time and she never called my number. the manager made her make another one but messed it up and forgot my drink and sauce. we had to go back in and get it and the manager was great she gave us a larger cup and our sauce to compensate us for the waiting so long. mcflurry is phenomenal only good thing. drinks were so watered down as well.

I ordered a milkshake instead of soda they charged me for both drinks I had to ask for Mgr to correct the price she had a attitude problem then all the food was cold I waited 15 minutes for hot food.

Only one register open inside during lunchtime. Then they had a problem with the debit machine and left everyone in line standing there. I wasted 20 minutes of a half hour lunchbreak waiting for someone to take my order, and lost 1/2 hour of wages.

!Does -NOT- have Pumpkin Latte Coffee at this location this year! -October 11th 2021

Curbside pickup available through app!

Food is just as good as other McDonald's, friendly staff, drive through can be a little confusing for first timers as you have to go around and pass the drive through to get in line, very busy even at 8pm

Starbucks

Like all Starbucks - neat, clean and efficient.

great coffee in a strategic location you can stop by and get you beverage nice and quickly.

Starbucks Chedraui Centro Sur Qro

Terrible guys there, not friendly at all, no napkins, no paper towells, first and last time i go to that starbucks.

Always great to have an SB in the neighborhood!

The place is nice, the square is safe and pleasant.

The coffee I ordered was a mocha frappe and I really didn't like the taste. I paid $92.00, so for that price anywhere else it would be much better, since the taste is no joke.

The guys who serve were friendly and attentive, so the service is good.

They probably sell something delicious, given how many people there were, but for my first time shopping at Starbuck, it was very disappointing. 👎

I went on Thursday, September 14, 2023 at noon and came in with my dog. I lined up because there were people in front of me. I bought a limited edition glass, ordered my drink and a pupaccino. A boy helped me. It was my turn to pay and a girl very politely told me to please leave because they are not pet friendly “I have a sign outside, okay?” He scolds me and tells me that they will bring my drinks if I wait outside. (They never asked me my name, it should be clarified). I told him “okay, then are you sure they will take them to me?” And she said yes. I got out and waited a long time. I thought how were they going to bring me my drink if they didn't ask my name and so I came back and saw my glass with my drink already warm and with low foam on the bar (without pupaccino). I had to go in and take it and order the pupaccino. I understand that they have a lot of people, perhaps few staff... and that they do not accept pets (very third world for a US company). Their sign is extremely small and is at the bottom of the door, it is also understandable. Nobody was to blame. However, the way they say things leaves a lot to be desired, as does the service they gave me. Starbucks doesn't sell coffee, it sells experiences... they sold me a bad experience and it doesn't make me want to go back.

Starbucks Carretera Querétaro Celaya DT

I’m a big fan of Starbucks but this particular location is notorious for not opening on time and ignoring the customers right in front of their main entrance during business hours. I really hope someone from this branch can reply to this message so I can file an official complain.

Great place. Try to either bring cash or pay first a Starbucks card cause they almost always have troubles with cash. Also staff is very kind and polite so just ask before hand if they have cash or change.

If you became a regular, service is just the best! For quality, at the end… a Starbucks

Starbucks Campestre Qro

Quite busy - Wednesday 7:00 pm. Efficient and friendly as usual.

Even though I’m not a fan of Starbucks my daughter is so we went in and we spent a good time together. The location is perfect in a corner surrounded by trees, really cool calming spot even though it’s right by a neighborhood street

Closes at 10:00 pm 👍 Good quality service and drinks like any other Starbucks. No drive thru.

Cierra a las 10:00 pm 👍 lo demás  como cualquier otro Starbucks. Sin drive thru.

Quick attention, nice baristas. There's not much to be said, honestly. As this is the regular behaviour you expect when visiting this type of establishments; however, the reason for not getting 5 stars is because of the lack of paper tissues. Some employees noticed it and simply didn't care.

Good service and perfect place to eat something like homemade and healthy. You don't run the risk of getting sick as on the other unknown mexican places. Starbucks is an excellent option for foreigners..

These are not the 6 piece Chicken McNuggets that I ordered! They always mess up my orders! The drive thru person, if you'd call IT that, lied and said here's your 6 piece mcnugget.  btw, don't quit your day job, Sweetie!!!

The kid at the drive-thru that worked at McDonald's was the sweetest kid ever. There was a homeless man panhandling next to the drive-thru at McDonald's and the drive-thru employee was so kind to him and got him some coffee to make sure he wasn't cold. I think McDonald's should have every employee take a note from that kid.  Kindness makes a huge difference in the world. We need more people like him!!!

I had a very good experience here They were very friendly and so far the best sweet tea  I have had in Danbury they made my sugar water with 20 sugars fresh food.

Pick-up orders are always short.. For every other order, i have to come back to explain what is missing from the order.
As well as their customer service is one of the worst.
No greetings, no smiles, not welcoming at all.

My son eats the nuggets,  thankfully they were open late because nothing else was open late Sunday evening after a long day and night at a Faire.

Starbucks Centro Sur Querétaro DT

SUPER RUDE staff. They take your order wrong or you have to repeat it several times. They take a while to deliver your order even if there are no other people and they often forget things about the order. They do not give you a glass of water even if you have made a purchase. They also don't clean the tables because they often have trash (I know we all have to pick up our places but they have to check that).

1) They do not respect the schedules marked from 6:00 a.m. to 10:00 p.m.
2)The drive thru is not open every day, only when they feel like it
3)The attention from the staff is not the best, you have to repeat the order several times.
4)Orders are repeatedly delivered with errors, you have to be very aware of the products that are delivered
5) Several times payment methods are limited to cash payment.
6)It bothers them that you want to recharge using a QR code and they mention that it is because it is more difficult for them to charge this way.
7) They ask you when you arrive at the window to pick up your drive thru order, to go back behind the roof where the delivery is made for some reason and wait there until they come out with the order.
8)The quality of the products is poor, cold drinks (delivered warm with little ice), hot foods (cold from the center), coffee (diluted), etc...

You always want to use the drive thru because it's supposed to be more convenient and faster, but this one has always left me disappointed. The first time I went, they gave us bad drinks. A few days ago I wanted to give it another chance, but everything was wrong. They didn't have two foods that I asked about and when they gave us the order, they gave it to us incomplete. I had to take the balled-up ticket out of my bag to show them that it was missing because no one remembered when they took our order 5 minutes before. The girls are very clueless. If you are going here, take the time to come in and place your order at the counter.

Bad service, there was no Spanish or turkey panini, I asked for a egg white sandwich, they gave me everything toasted on the outside and super cold on the inside, they didn't want to give me the chipotle, which, since it had an additional cost of 15 pesos, I told the girl that in others Starbucks does give it to me at no cost and I answer that I have been working for the franchise for 5 years and it is never given at no cost. Every evil that hurts.

My preferred McDonalds in Torrington - always fast and friendly service with less of a line, and always clean/nicely decorated. Can always get 20-30% off your whole order too if you use the app deals.

Walked in.  Waited at the register and was never acknowledged.  Went to the kiosk to order.  The ENTIRE time the staff was standing around in a circle talking.  An older woman was waiting at the counter.  She must have waited for 5 minutes before someone finally came to take her order.

Pretty much forgets the sauce, napkins, straws every time I order…I regret it and go back a few months later but things never change. Worst staff imaginable for the last 2 years.

Mcdonalds has really gone down hill.   Go ahead and try to order a meal without a upcharge of some kind.    Ill stick to Applebees right next door.   It's about the same cost.

The two Fish-O-Filets we had at this McDonalds today were perfect. Crispy, fresh, hot fish; warm soft bun and cream of tartar sauce and melted cheese. Not my usual order, my partner had a coupon for two of them and asked me if I wanted to get one with him while in this Torrington Plaza.

I'd read online from McDonalds employees surveyed, the fish sandwich was probably the last thing to order since they didn't sell as much as other sandwiches and often just sit under lamps all day, as a result. Considering this, I was curious to try one and as I just wrote, both of them were perfect. Maybe they're moving faster right now as they're on sale at two for six in our area, anyway.

We enjoy and use the the $1, $2, $3 menu, too, and also bought two double cheeseburgers @$2.00 each to bring home. Eating less fast food right now, but there's a place and time for it that will always be welcome whether on the road, short on time, with kids, or simply in the mood. When it's done right, it rarely disappoints.

The food is as good as any other McDonald's or some of the better to come from a McDonald's. Over beer had an issue i believe in 5 years coming here. I may be lucky but never had messed up order here or bad food or missing items in there last 5 years going here so i can't complain. All around one of the better restaurants in CT/New England area.

We went to this McDonald's after playing darts.  It was late. The service was amazing. The food was actually hot and fresh. We had no hard buns. Not issues at all. Our small fries were actually enough. We were upset about spending 20 on what we ordered. But the quality of the food made up for that. Thank you!! I can't tell you the last time that we were happy with the late night McDonald's order!  They need to stay.

Chicken nuggets were absolutely horrible inn terms of taste and flavor. How can you serve this to your customers- Bland and flavorless with no hint of chicken whatsoever. Service was very good at drive thru as usual .

It's McDonald's, so the food is pretty much standard.  However, the staff was rude, slow and messed up multiple orders. There's plenty of other food places near by that would treat your business better, I'd recommend ABC pizza right down the road!

Reading my last update, this visit was a hit Feb. 2023. The two for six dollars crispy chicken sandwiches and the hot cinnamon bun with cream cheese icing were enjoyed.
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This place is so hit or miss. It's a true 50-50 chance drive thru. When it's good, it's good. When it's bad, it's bad. Two McDoubles ordered with no cheese were placed in the bag with receipts stapled to the wrappers that specified no cheese. Opening them, they both had cheese. Fail. Something packaged correctly, was my crispy chicken sandwich. After my recent BK experience, I had to try another chain for comparison. Meh. Three tiny pickles on top of a fried piece of chicken was very bland and not worth ordering again.
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Wow! Whoever was in the Winsted McDonalds 12/29/19 around 4pm making the food gave us the worst fast food to go order we've ever had at any McDonalds nationwide over decades!!

I don't think it was because we used a coupon for two Big Mac's for five dollars, as we've used their coupons before and the food is just as it would be if purchased full price. Maybe our request to have one of the Big Mac's put on a seedless bun threw off the employee. I should have photographed them.

Both of the Big Mac's came with seedless regular buns, not one, one had no center roll at all in between the burgers, neither had cheese or pickles, one had no special sauce and the other maybe a half a teaspoon, little onion at all on either, and then both were doused with lettuce to the point it was all over the inside of the box, as well. Holy cow. We definitely have no desire to eat another Big Mac anytime soon, as a result.

This person should not be in the kitchen!

So for this one visit at this particular McDonald's, I would give it just one star. As I write collectively below about McDonald's as a chain, I give it four stars.
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Overall, the only comment I can make about McDonald's is what would most of us do without it? It provides a great service to those on the road, in a hurry or simply famished. Now that they've finally added all day breakfast to the menu, something I thought they should have done for decades, it's even better. Prices vary. Amazingly, a customer can drive thru or walk in and get a value item meal for a buck, but regular orders, either alone or mixed in with the values, can add up to twenty bucks for three.

You know it's McDonald's is always fast and fresh and if it wasn't oh well its McDonald's not a Michelin 5 star restaurant.

Need friendlier drive trough employees.
I had to edit my review I decided to try again and it was even worse. They screwed up our order and when we asked them to fix it they were bothered. When we get home the order is still wrong.

They were out of soft drinks totally get it. I had coupons for the meals they wouldn't let me use, although they gave me sweet teas rang me up for those so meals. Then I was waiting at the pickup window and I saw the girl filling the cup up with unsweetened iced tea and I said oh no we asked for the sweet and iced tea she said oh yeah they're sweet tea in here they're just labeled wrong but it was unsweetened iced tea I asked to speak to the manager she said that there was nothing that they could do about it that they were told that because they can't punch in soft drinks on their register they can't take any coupons. She was very very rude. Again I understand running out of things but you usually still accommodate the customer it's not like okay you're just out so now you have to pay more for everything then they wouldn't charge me for the meal so they wanted to charge me for everything separately and it ended up being a lot more just made no sense

I bought a happy meal, which contains only four chicken nuggets, a toy and an apple slice.  The staff were very rude and told me to go back and get them when I asked why only these?  I was wondering why you guys didn't make sure to put everything in there beforehand, it wasn't about money at all, I felt like I was being treated as a fool.  When I tried to discuss this with the manager, it felt like the manager was speaking for the employee.  The dining staff should do their jobs well, I really don't know what they are thinking?  Please don't bring emotions from your life to work.  The waiter seems to be called Jassmon.  The quality is too low.  I never leave a comment, really mad!

The staff at this McDonald's is always super friendly.
I never have a issue with my order and fries always hot just how I like them.
The only issue I had tonight was I ordered a special
10 piece nugget/fries for $10. After a second the young lady tells me they are no longer doing that special. I'm like it's right here posted. She stated she thinks they stopped today but it was too cold to change the sign.
If it stopped today the sign should have been taking down the night before or before opening today. It was 9pm already and made no sense. I felt it should be honored but I didn't say anything and let it go.

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