Starbucks Ubika El Refugio

Slooow and not friendly.
I asked about "baguette" and it was like someone already tried it.
When I asked to fix it or to make another one, I just heard "you can sit".
So, think by yourself, but...

The great service we get to love and expect. Drive thru accuracy not so great. They've given me the wrong drink a couple of times, the issue is that you realize this when you're home or at the office, so I prefer getting in and double check my products.

They just added handicap parking and access!

McDonald's

Not open 24hrs.
Systems are consistently “down” after 2am.

When open, service is usually really good.

This McDonald’s is the worst place I’ve ever been to no one understands English there extremely rude always get the orders wrong. Everyone in there should be fired

Went in store for an order and was appalled. The staff, I'm assuming, spoke only Spanish and kept yelling at this one girl that didn't speak Spanish. One lady also kept hitting her which was really weird considering the poor girl looked about 16, and the lady was about 30. The whole thing was just awkward and uncomfortable to look at. Hope the poor girl is ok.

Waited 15 minutes in line to be told to order on the kiosk. Employee was to busy talking to family member that came  to eat at restaurant. Flat out ignore me, other customer walked out because no one was answering the drive thru lines and had to come in to be ignore too. This is the worst experience I had at a McDonald’s.

I went through the drive thru, ordered my meal and realized I forgot to order a sweet tea so I asked the guy to add it on.. he asked what size and everything. I get to the pick up line and she hands me everything except the sweet tea so I told her it’s missing. She told me she doesn’t speak English and to pull my car we’re they always have people wait when the food isn’t done. I waited there for 5 minutes so I decided to go inside, I told the woman what happened, she went to consult with the women that handed me my food and came back to me and said I didn’t pay for it. She even asked me what I ordered and went to the back for 5 more minutes to look over receipts to make sure I ordered it. I just ended up leaving. 10 minutes wasted for a sweet tea, how ridiculous. I’ve worked in a food environment for years, anytime a person was missing something I never questioned, I would just hand it to them. They doing all that over a $1 sweet tea and has now lost an everyday customer for it. They’re very rude

Starbucks CM Los Cabos

Wanted to review this store because I know they aren’t upholding a couple of Starbucks brand values of consistency and quality.  They had the pumpkin cold foam cold brew advertised on their screen but could not figure out how to make cold foam.  I even tried to help them by telling them the recipe for the sweet cream that makes the cold foam and they still were just blending whole milk and unable to produce foam.  They were nice enough to try to make my drink again but they just kept telling me it’s “different here” which I know is not true.  I don’t think they are properly trained on beverage recipes which is why customers visit Starbucks all over the world - consistency.

Small Starbucks with friendly staff and very clean. They were very quick to make drinks and offer a lot more variety than Starbucks locations in USA/Canada and you can substitute soy/almond/coconut milk in any drink for no charge.

Prices are fair but proportional to those in USA

I was waiting in line for a long time, then a white man cuts in front of me guess he thought I worked there In my sundress and hat (I am a short Latina) after I told the man I was next, because I was in line the lady behind the counter looked startled, but took his order anyway. I simply walked out, got to go high when they go low. Talk to your employees about equity Starbucks, I thought you were better than this.

Terrible experience. Ordered 2 cold brews and 2 hot breakfast items. Coffees came out in 5min but food took over 45 minutes and we received the wrong order. We were pretty patient considering we were on vacation but waiting over 45 minutes for the wrong food order made for a very unhappy and frustrating experience, terrible start to our day. Definitely not returning.

I have been here almost daily. The staff are friendly, able to understand me and make good drinks.

Starbucks

Came in to just get a cup of water on a hot day, like all Starbucks offer.

Girl behind the counter had the worst attitude and took it upon herself to use the bathroom after me, dig through the trash, speak chisme in front of me to the other female workers, and tried to sweep near me to make me leave.

Didn’t know I was dealing with the CEO of Starbucks and it was a $300 mxn minimum to be in her presence.

Worst Starbucks I’ve been to in six countries.

Terrible service!! I asked for a dark coffee, the bar tender served right away after 12 minutes waiting, nothing! They couldn't give me my coffee. I walked away without it after 14 minutes.

I Love this location, and the coffee is always great.

Great extra-hot-venti-peppermint-mocha-with-half-and-half-and-whipping-cream-extra-hot coffee.  Could’ve been hotter however.

Clean place, open area but prefer the Starbucks across the street my La Comer.

This establishment is notably hygienic. Although there is no drive-thru option, it remains a convenient stop for plaza shoppers. Don’t expect fine dining quality food as it is fastfood. They have excellent customer service.

Very well maintained. Fast ordering. Clean and everyone is working. Workers are polite and curious.  Did not see any young workers most are older probably why everything is fast and quick. Recommend this McDonald's to those who are traveling.

I was driving west on I-84 and saw a billboard advertising McD locations at Exits 15, 8, and 4. In bold capital letters they advertised EZ OFF and EZ ON. It's NOT EZ off or EZ on. It's in a large strip mall complex with some 40 stores including a Stop n Shop and parking for some 500 cars. There's no high Golden Arch sign to point you to where they are. The parking lot was packed when I turned in and had to visually find the restaurant and parking. Going out of the strip mall there are FOUR turning lanes and you'd better be in the correct left-turning lane (of which there are two) because you have 250 yards before you need to turn right to be back onto the Interstate. Why say EZ? That's my problem.

Haven’t been in a McDonald’s in many years. I went in with my young son and waited at the counter to order. We were the only ones there. Three people behind the counter ignored me, just standing there. No one took my order and they all looked past me deliberately or chatted with each other 2 feet away from me.  I waited about 60-90 seconds,  I was about to say something, when I saw a screen behind me saying, “order here.” I never saw it coming in, multiple employees were there, not busy and not working, they said nothing to me, didn’t even acknowledge my presence. It definitely felt deliberate, like they are tired of telling people to your order on the big screen, that’s placed behind your back from the counter. I walked out without ordering and won’t go back. It’s McDonald’s, it’s cheap, unhealthy food and people are paid poorly, so why care I guess. I just pissed me off.

Very busy stop off of the highway, bathrooms messy but available. Unsweet tea ordered... and the container was all sweet tea. Gave me a medium cup instead of a large, too. They need to keep a better eye out on service.

The worst McDonald's I've ever delivered for. Orders are rarely ready and usually are only started after I arrive and give them the order number. As a customer, this place is horrible, too. Most McDonald's in Fairfield County have better rewards through the app. All of the employees are great except for one Hispanic lady in her 50's / 60's. She may be related to Satan, though, so it's totally understandable.

Editing my 1 star to a 5 star because I ordered a PLAIN Mcdouble (buy one get one free deal) with extra onions, and it looks like they put a full half cup of onions on each. Mmm mmm mmmm!

I would not recommend going here. This place will completely mess up your order as well as your attitude. My family and I decided to order 2 blue slushy  and 1 red slushy with chicken nuggets. When we made it up to the drive threw to order she said there were no red slushy so we ordered 3 blue slushy. Later to find out  at the pay section another employee said there were no more blue-slushy with an attitude when trying to confirm the previous employees statement . I don’t recommend coming here!!

The quality is on par for what it is but you can get much better food cheaper at a deli.  The place is clean enough but very boring looking.   Staff vary- why do they ask about the app, surely I would tell them.  It is annoying.
The main issue is that every time I go here, I have to pull into a spot to wait.  No matter what I order and it is usually just a burger or something simple for the kids.  I used to get breakfast on the go because I like their coffee but it is no longer fast because of always having to pull into a spot.  I was late for a meeting because it took 18 min for a sandwich one day.  There were no cars behind me today and they still made me park...for a breakfast sandwich.   It just makes me mad and not want to go back.

Whenever I’m in Monroe, I love stopping at the McDonald’s! It’s super clean, and the atmosphere is great! The workers do a great job, and the food is fresh here. The fries are always hot and crispy. When I used to work here, I stopped by all the time. McDonald’s knows what there doing! Super fast service too. I love using the app and getting the extra deals. My food is ready when I walk in.

Keep up the good work McDonald’s!

Horrible compared to West Haven. Food is awful in Monroe.  The one in West Haven is like night and day. West Haven is delicious and made well. In Monroe,  its like it was made by a monkey. Food suppose to be the same. How can you screw up a burger? Never again

Excellent service, the best Starbucks I have ever been to. From Spain to Los Cabos Selene (works at Starbucks) is the best worker I have ever meet in all the Starbucks I have visited. She is very kind, positive and responsible, thank you for the great service!

Great drive thru. New baristas already know me and my family.

Several times my love ones: pumpkin spice and tuffy nut Frappé.. aren't made such as the original tasty

Great service... Most of the time. Once it was my turn and I didn't know what happened with the previous customer, the hurl attending made me wait quite a long time, while talking to her workmates to finally address me with a 'wait'. Also, it's been about 5 times that my beverage is not prepared right... So far the worst Starbucks I've ever visited...

Very good coffee, very nice and clean place. Very different from the others. Excellent attentive service from Alex and Ale. Without a doubt they should serve everyone like this. The espresso roast coffee is delicious and so are the desserts. Without a doubt one of the best experiences at a Starbucks

I have not been inside in about a year but today it was awful. They don’t take your order anymore. You have to a machine there’s a button to press it if you need help press, it was standing there for like five minutes had to go get someone because out of all the people that were there nobody was coming up to help then I order my coffee charges me for extra caramel and caramel drizzle on top also charges me and they give me something so disgusting that I didn’t even drink it. They also had the audacity to charge me for the extra drizzle, and did not even put it on my coffee Attached a picture. Honestly the worst service Even every time I go, I have to check my daughter’s burger from the drive-through. I always open it you could ask for a plain burger, and they still put stuff on it.

Honestly this McDonals is great. It is always so clean and regardless of how busy it is the service is always fast. But the reason I am writing a review is the service. Everyone working there goes the extra mile to make customers happy. My daughter wanted the Pokemon Happy Meal but they were not available yet. So one of the workers named Pamela went to the back of the store and searched for the Pokemon Happy Meal surprise, it made my `daughter so happy! Pamela is always so nice and kind. There's other workers there who are always nice as well, it is such a nicely run store.

This location was super clean. Bathrooms are clean. The staff were super friendly and super helpful. If I lived in the area I would definitely come back. The only negative thing is that my caramel macchiato was not well made.

They just revamped and remodeled this mc's into the brown, more adult looking storefront. It's much more mature looking.  They upgraded to a drive-thru which is always better. Especially because this particular spot always had drive-through traffic blocking main street.  Seems to be glowing more smoothly.  I ordered cookies and a milkshake. The cookies were a little over baked and cold.  I wish they would keep their cookies warm (all McDonald's, not just this one). Milkshake was good but they didn't ask me if I wanted whip cream (which I didn't) and it was on it.  I don't know why they ever started doing that ...

Quite literally the best McDonald's I've ever been to. The place has been redone a few years ago and has been way better ever since. The new points system is amazing and the drive thru/property has been updated a ton. I love this place so much, been going here for years

Business as usual. Coffee is hot, bread is fresh. Service is standard even with COVID-19 still on. Everything works in a formula so if you like their products, don't hesitate visiting, you won't be disappointed at all. Else, go to the cafeterias downtown.

Great service, as usually happens in any Starbucks. Internet worked fine for my meetings. Good place for digital nomads.

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