Bradesco

Every time almost no cashier works for deposits. A huge queue. And today it finally came, empty queues and no cashier working.
Better close soon.

Terrible! No boxes to make a deposit and no one pays. Every day without functionality to make a deposit when you need it. zero service

The best service at Bradesco I've ever had, the manager Katleen attended to me and treated me very well, I recommend her with my eyes closed.

The amount of ATMs available to the public is very small in relation to the volume of people.

Service is usually quick and with few people.

Banco Itaú - Agência 8519

There is a queue for all tastes, those in urgent need of targeted service with an emphasis on continuous quality.

Waiting time above average, I didn't solve what I needed.

Excellent, the fastest Agency I've ever been to

Excellent service for people with visual and physical disabilities

Banco Itaú - Agência 6083

The two times I came here, I hoped to be well looked after.
But unfortunately it didn't happen.
Table attendants are simply impatient, even with an empty seat.
They are not willing to listen to us, only to talk.
I don't know if the management there is bad and the employees end up taking it out on customers, or if they are dissatisfied with their work...
But I didn't feel well attended to at all.
I really wanted to evaluate it well, but there's no way.
I hope the management there provides customer service training or if that's not possible, replace them with other employees who really enjoy serving and helping people.

I went to resolve a credit card unblocking and the attendant was very impatient even though the branch was almost empty compared to other times.

Great service and structure. The bank opens at 9:00 am and has preferential service and has employees duly prepared to serve the general public. I loved the service.

I need to speak to the manager Yeda and she doesn't get back to me, can anyone help, it's urgent.

Bradesco Prime - Agência 6199

Banco Itaú - Agência 6610

Man, think of an agency that I've never been able to talk to anyone for those numbers they provide!

ATMs are not open on Sundays. Don't even go.

They helped me quickly, there wasn't much of a queue, I just got the password and waited 10 minutes to open my account.
I even thought it was too good to be true!

Closing the branch during the cup game is fine, now closing the till that should always be open is the height of laziness

Banco Bradesco - Agência 0482

If you want to avoid it, avoid doing anything at this agency. Complete disregard for people who need care and has done so for years. They never do anything to improve this place.

Waiting time was very long, there was no service, only one cashier serving. The others left, perhaps for lunch or to talk, while the bank's customers waited for goodwill.
I don't even like thinking about going to the agency, it's very tiring.

The attendants were attentive when asked, but it took me more than an hour to be seen and my problem was extremely simple. It got to the point where there were 5 attendants at their respective counters, but they didn't call anyone for a long time. Don't expect speed from the agency, because for them (and for Bradesco, apparently), your time is worthless

Friday was a peaceful day for anyone looking to close a checking account that had been inactive for about ten years. Even the queue was shorter.
Care was taken to form a queue, due to the current health protocol. However, what surprised me was how quickly the account was closed.
This motivates me to give full marks.

Slow service, few professionals, lack of management and organization, waiting for hours for something that the employee could have solved in less than 5 minutes if they had good communication

Banco Itaú - Agência 0071

The service at the Djalma Batista do Patio store could be improved

I was treated excellently by a white female employee with short hair. Very kind.

That way I'll have to come back more often. 💕

One of the best agencies. Humanized service, they understand the customer, they try to help with whatever is needed. The times I've come here it's never been crowded, the service is very quick (it also depends on the problem or customer service). There is parking which helps to avoid the “flanelinhas”.

I actually wanted to know how to find this agency. Which was on Avenida Eduardo Ribeiro. She moved I don't know where. My mother and I are looking. Can anyone inform us!

I have always received good service at this agency.

Bradesco Prime

I can say that my experience at this agency was extraordinary, because I arrived with a huge problem and it was resolved in the best way. Gratitude to employees Carla, Leila and Júlia. For the warm and humanized service from all of you

Banco Itaú - Agência 0686

The agency is easy to access, the service doesn't take that long and there are guards who help if you don't know how to use the password system.
In general, the attendants are very attentive, and explain clearly, trying to resolve any problems immediately.
I have an account with the agency, and until then, I am satisfied.

Uniclasse manager Ana has VIP service, always helpful with a smile on her face. To this day, I'm still the best manager I've ever had compared to other banks.

Unfortunately a delay in service, the excuse of the pandemic is falling very well to blame the lack of commitment to the customer, for 2 hours in the queue outside the agency I saw that an employee was putting people, who were in the queue, inside the agency, circumventing the requirement standing in line to enter.
I had to open a salary account and after 2 hours in the sun, I stayed another 45 minutes inside the agency waiting for service, and then when my password was called on the panel (which, by the way, was poorly placed in the environment, making it difficult for everyone who was waiting for their respective passwords) the attendant stayed or chatted with an employee or VIP customer as she stopped at all the tables striking up a conversation with the 3 employees who did the service.
Unfortunately, the bank does not allow salary account customers to have access via the App and the delivery of the account card takes 30 days. type of account that was opened.

Horrible experience, service takes more than 2 hours, 5 boxes for service and only 1 worked, a shame for a bank like this not to have an attendant

Bradesco Dia&Noite

Quick efficient service didn't take long, I had a problem with my card, the manager resolved it quickly, the manager Valéria on the 2nd floor already resolved it

I've been a customer of this agency for 6 years, I've never had any problems with my account, right at the beginning of the pandemic my bank account has been subject to discounts without my acceptance, I've already gone to the agency to report what happened and they said they would call me. return to the agency again to resolve the case, but without success. I leave my indignation with this agency. Please, if you want to open an account with this agency, please do not open it.

The worst self-service there is, spending 40 minutes to deposit an amount at an ATM because of a queue, is a lack of respect for your customers. Fix those cashiers, what's the point of having 10 cashiers if only 1 works... Disrespect...

Bad agency. On the Bradesco website and on any official channel, it says that you can register the biometrics in any agency, but when you arrive at the agency, they say "NO". Something so primitive could make life easier for everyone, especially those who use technology.

Mejores servicios Bank

Retail & Franquicias

Industrias

Partners

Recursos