Walmart Supercenter

Absolutely horrible customer service! I bought a Christmas tree there yesterday morning it was half off when I went home to set it up the stand was missing so I took it back to exchange it for the same exact tree and they said that tree was discounted and I had to pay full price for this tree mind you it was exactly the same! So they would not honor their prices!! They put the tree in discount because it was a return missing pieces and they should have stated that on the box!! Of course no one wants to actually help you there so be extremely careful when buying discounted prices from kingman Walmart they are discounted because they are defective not because they are trying to get rid of last year’s product!

Grocery pick up sucks. They put a hold on your checking for an amount larger than your purchase and it takes 2 weeks for the hold to come off. Ridiculous. Customer service is rude and non caring. Do not recommend.

The customer service has greatly declined since I left my last 5 star review. My husband waited for over 2 hours in the automotive section for a battery change. He ended up leaving without any help whatsoever from the employees. I waited for over ten minutes yesterday on a refund for a pick-up purchase that the woman at the customer service desk could not figure out how to complete. The team member never came back to help me, and after 10 minutes of waiting I left.
I will pay more money for groceries and shop at Safeway or Smith's before I will go back to this store.

Lots of people with their dogs in the cart one of the dogs had dry poop hanging off of it... pretty disgusting ...that's where our food goes.. come on Walmart do better.

Hate the LONG LINES at self checkout and it's slow, and checking out with a cashier takes a long time too because they are slow and the lines are long and when it's busy they don't open any more check out lines, I see many registers closed that need to be opened when it's extremely busy and the lines are really long.  GET IT TOGETHER WALMART AND START OPENING MORE CHECK OUTS SO PEOPLE DONT HAVE TO WAIT IN LONG LINES FOR AN HOUR OR MORE AND GET HOME.

This is the worst Walmart in Arizona,  they have no cashiers and super long lines. Then want you to stop for a lady to check your receipts. Wow  they need a target to move in this area.

They miss price items, they block ada access or make you go out of your way, they raise prices several times the inflation rate. Employees do not want to help, there in-store employee shoppers block access down isles by parking the large carts in the middle, they have me stand in long checkout self serve line. Then they have me stand in another line to get out of the store. There ada carts are not picked up from lot and many times left unplugged in the store, so they die halfway through shopping. If you haven't already figured it out I hate Walmart and only go as last choice.

I live in Phoenix and absolutely refuse to go to Walmart.  This Walmart is the best managed place with awesome customers that don't treat it like an indoor park to let their children run around and scream and get in other people's way.

Like a lot of other people, I scan an item wrong, or the correct price doesn't register. Two times this week costumer service has denied me reimbursement for two inexpensive items. They shouldn't doubt me !  I shop there 2 or 3 times a week.  I'm not trying to scam them out of a couple dollars . I'd like to talk to any manager, but I get so mad I just yell a little bit, and walk away shaking my head in disbelief.
Get it together Nogales Walmart.

Being the only Walmart here they sell the basics. The selection is satisfactory when items are in stock. I've always found the store to be well maintained and clean. My only gripe is the language barrier between the clerks and myself. The good folks working here speak mainly Spanish not english. Though they are all very polite I find it quite difficult to communicate with most of the employees here. Otherwise this store rates an easy 5.

A Mixed Holiday Shopping Experience at Walmart

I recently visited my local Walmart to kickstart my holiday shopping, and it was a bit of a mixed experience. Let's dive into the details.

First and foremost, I was excited to explore their Christmas selection, and I must say, it did not disappoint. Walmart had an impressive array of festive decorations, lights, and ornaments. What caught my eye this year were the many new Grinch-themed items. If you're a fan of the Grinch, you'll be in heaven. From Grinch-themed stockings to ornaments and even Grinch-patterned wrapping paper, it's a Whoville wonderland. The variety of holiday items available is sure to get you into the Christmas spirit.

However, the shopping experience had its drawbacks. The staff seemed to be a 50/50 mix of helpful and those who appeared disengaged, possibly just there for a paycheck. While some employees went above and beyond to assist customers and answer questions about the holiday products, others seemed indifferent and uninterested in providing assistance.

One noticeable downside was the clutter of stocking carts and other items strewn about the store. It made navigating the aisles a bit challenging and prevented an easy shopping experience. I hope Walmart can address this issue to ensure a smoother shopping process during the busy holiday season.

In summary, Walmart offers a fantastic selection of Christmas and Grinch-themed items that will please holiday enthusiasts. However, the inconsistency in staff assistance and the cluttered store layout can be a downside. With a bit of improvement in these areas, Walmart could make holiday shopping even more enjoyable for its customers.

Pretty overall good visit to Walmart, things were reasonably priced and not a real long wait time to check out. They have a good selection of things my mom enjoyed our visit I would recommend for a quick stop in at your local Walmart

I have tried curbside pickup a few times at this location, and they are the worst. They hardly ever answer the phone. I ended up canceling my orders each time they didn't answer. It's like hit or miss at Walmart on Whittlesey. They just built a new Publix by us here at Old Town, so I will opt to pay the higher prices for better service.

This Walmart Supercenter is always so clean and aisles are wide. Produce always looks fresh. Only thing we have a hard time finding ground turkey. Most of the time they are out. We always go to check out with a cashier there. We don't like self checkout at all.

Did a curbside order of over $250 and it was delivered to the wrong Person my app was showing. I waited over 2 hours to get any sort of resolution or be helped. I tried calling the number, no one answered. When asking to speak to a manager no one seemed to know what to do. A lady said she would go check on my order and after 50 minutes of her going inside go look, I finally went back in to check. After another 30 minutes, finally got a manager. They seemed annoyed by the whole process. 3 hours after my order tkme, they found my order. No one apologized whatsoever for anything. They told me to go get a cart and they put it in there and I walked across the other end of the parking lot to load my car myself in the rain. Never seen service so horrible

The self checkout is the dumbest thing they have tried.

Has no cashiers available but wants to stop me for 10+ minutes at 9:00 to check my stuff after leaving self checkout. Get workers and leave people alone.

I visited a different Walmart and received very good customer service. Unfortunately, the other location was out of a product I was looking for. A very helpful and friendly associate checked the system and informed me that the Griffin location had the product in stock. I drove to the Griffin store and as soon as I walked in, I noticed a difference.

The associates at the Griffin store were not as nice nor helpful… not even close. They were impatient, unfriendly, and very short with their responses. When asked where I could find a different item, one associate actually told us he didn’t know because he worked nights. What does working a different shift have to do with merchandise location? I’m pretty sure the item would be on the same aisle at night as it is in the daytime.

At checkout, the only checkout lanes open were the self checkout. There were 50+ people waiting on a checkout machine. Finally, an associate directed some of the customers to checkout in customer service. That was a joke because customer service was just as bad.

Their associates do not mark down the items as they should. Some will ring up the correct price, others way higher, some not marked down at all. And it will all be the same exact thing but different patterns. For example, their little boys underwear. The buggy they are in is marked $1 but not all ring up that way. And they are not willing to honor that pricing. Then the CSM had the nerve to say they don't even use the sticker that was on the underwear. CLEARLY you do with your underhanded a** comment. And I still remained calm and polite which is less than she deserved. To the associate/manager working the grocery side self checkout at 7:30pm tonight, go back through training and learn ACTUAL CUSTOMER SERVICE. It is 66% of your title 🤣). If someone did their job right the first time, my wasted time could have been avoided. 90% self checkout and still can't do their jobs right.

Our cashier, Rachel, was excellent. My 3 year old son wanted to help grab some of the bags and put them in the cart. Rachel was so nice and patient with him. She really goes above and beyond while interacting with customers and I really appreciate her! 🫶

I’ve got to say, Walmart curbside is the way to go. Headache free! No need to wonder around the store and wait in those ridiculous self check out lines. On top of that, both of my recent trips this month the male associates have been so kind! I always forget to ask for names to give a proper recognition but they both have been so pleasant!

REVIEW FOR W+ PICKUP: I arrived at pickup and called the number on the sign to let them know my location. I had only been sitting a couple of moments before a young lady approached and asked the name for pickup. She checked for the order on a handheld device and told me someone would be out soon.  As stated,  within moments a very polite young man came out,  confirmed the name,  apologized to me for the wait (under 5 minutes) and asked if I would like the order to be placed in the trunk which he proceeded to do after my confirmation. The entire process from arriving to leaving took less than 11 minutes.  All the staff were very friendly.  There were no substitute items to review so it was simple!

Going in to the store, it seems lacking severely in organization. Cats are blocking aisles and you can't find an employee available to assist.

Has what we need.

I will say the T-shirts in the craft area are crazy on the sizes! V-neck vs non v-neck. The non v-neck shirts are much larger than the v-neck shirts. So if your friend is making a shirt for you keep in mind the difference in size! And they don't have 1x and the jump between XL to 2X is HUGE!

They have mini peanut butter m&ms and mini skittles!! I was pleasantly surprised when I found them! I thought I got the plain mini m&ms and as I was eating them I thought they tasted different and I looked closer at the container and they were peanut butter! Even better! Such a fun product!  Thanks Walmart for carrying them!

Love this place and their friendly environment the night manager is kinda hot and always smiling the guy that walks around and deals with supervisor like things haha and Debbie at the courtesy desk couldn't be a better person for the job wow give her a raise already! Love this place it's clean and bright and always stocked up. Super super cool dudes

FIRSTLY THANKYOU JACKIE! FOR YOUR PATIENCE AND CALMNESS! SECONDLY NEARLY ALL THEIR MACHINES ARE DOWN. For not only customer service BUT almost all their registers...2 days in a row when i came...because of this i couldnt return an item for refund to original payment i had to do gift card....upsetting..

Watch out for the online order taker and the oversized carts, they block the isles and come out of nowhere. I guess they expect you to move out of their way. I suggest the put bike bells to warn people.

Had such a wonderful shopping experience at Walmart today.
10/10 would recommend

Staff member Alyssa was so much help checking out the other day, with how many people are in Walmart on a regular basis I was sure it would take me forever to get out of there with the few items I had. There where a few people behind me and she quickly directed me to an open check stand, and assured that I found everything I needed with ease, she was extremely friendly and made my experience better than usual. 5 stars goes to Alyssa, really wonderful customer service!!!

I agree customer service is great. The issue that needs worked on is there’s a huge deal about privacy. So why is it ok that I’m being helped and two other people interrupt asking where something is and I have to wait and these people are standing close to me by counter. Dude - Just get a sign or something and tell people to wait there. I mean anything. I thought it was pretty funny too when the second person said oh I’m not trying to cut you 😂😂😂👍👍👍👍👍👍

Wonderful wal-mart store.  We were pleasantly surprised to see there is still a WM store that has a gun selection.  Store was well stocked and even organized during the crazy Christmas season.  Every employee seemed happy and friendly.

There’s an exceptionally annoying obvious trans “woman” who works in the pharmacy that has a very condescending attitude and they make a lot of unnecessary comments about the things you buy. Telling you things about your medical condition that any idiot would know. Completely inappropriate and smug personality. It’s pretty inappropriate for someone with such serious mental issues being in a position where they are privy to sensitive private information and who doesn’t possess the common sense to understand social etiquette and personal boundaries. What a nightmare of a person.

We all already know this place is ghetto. I came here on a Tuesday morning at 8:30 am- so it wasn't busy at all. Tried to do self check out, but the entrance was being blocked by a giant pallet of items, so I went around, and the other entrance was being blocked by two employees. I said "excuse me, can I come in this way?" And she rolled her eyes and said "go ahead, but go the other way next time". My bad for being such an inconvenience. I was also pan-handled while trying to pay (I was by myself with my baby) so it was a little uncomfortable, but the man asking for money was nice enough. I gave him $5 but apparently that wasn't enough, because he needed $7, so I found one more dollar and told him that's all I had. The employees not only didn't mind his pan handling, but also knew him on a first name basis. I'm not even mad- I get it, times are hard and I don't think I'm better than anyone. I also like that the employees treat him with respect, but just know all this before coming here if you're not from around here.

Go for needs and Always be blessed🙏🏽🙏🏾 enough 2 grab a want r 2 and their everywhere
An let's not forget the characters we meet
Rcntly prchsd  ele skillet wntd sesn brzd chps dnnr whle n hotel Gvle FL
And that's what I had ! #Mstr👅Fu

A really NICE super large store  ! Has large  aisles. Not like the Super SMALL super Walmart store in Franklin NC !  Has a really BAD road entrance too. One example:At Franklin store the extension cord section is a Joke ! Hardly nothing,  see this really super Walmart stores cords ......goes on forever! Found my 25' tan cord, finally! See pix of cords. Love this place!

Not sure why their retention rate is like it is, but I love their Grocery Pick-up personnel. They're always kind, helpful, & striving to improve our experiences as customers (or at least they do for me). Been with them since day 1 & I don't plan on changing up anytime soon

I was told I couldn’t use the restroom because the employee was tired of waiting for customers to come out so he could clean it. I was also told he was attempting to leave ‘at a decent time’. So he didn’t have time to keep waiting.

I usually do all my shopping at Walmart since I live so close, but walmart has been selling some sketch items lately. Bought several expired items. And now pretty sure they are selling food that thawed during the power outages. All my froze stuff I bought is froze together. Def going somewhere else in the future.

Wanted to check my receipt for two big items that didn’t fit into bags. I don’t have to steal, and you could clearly see us checking out. Maybe if the front door employee was paying attention instead of talking she would’ve seen that. Not only that, she didn’t stop anybody else. Bet it’s because me and my partner are black and she thought we were stealing. She then proceeded to look at us crazy 😒.

I shop here all the time. I was in the meat section looking at the frozen Great Value  boneless skinless chicken thighs. I buy them frequently. They were only partially frozen clearly some parts of the thighs weren't frozen. I saw a older man, stocky white hair who clearly worked there, unloading freah meat. I politely  told him about it. He essentially blew me off! I was concerned about possible food poisoning!

Thank you manager Carol for allowing me to park my semi here last night after I finished shopping.

I could not find a truck stop with parking here and parking at the chicken place with that stench on Barber Street really wasn’t an option for sleep.

This trucker really appreciates you. Thank you so much.

First off this store is employees have no desire to help you whatsoever nor do they have any desire to become knowledgeable of any Walmart products. Furthermore they would just as soon not be bothered by you. And I went there to buy fishing accessories and they have one aisle that consists of everything that they have related to any kind of fishing sport. Their fishing supply was lacking to say the least and so was their employees.

Blue Ridge Biscuit Company

Absolutely love getting breakfast here when in town.  Everything is always so good.  My favorite is the Seven Sisters plate!  The grit cakes are mouthwatering.  I love the collection of mugs for the delicious fresh hot coffee too.  I always buy a bag of the breakfast blend.

Great breakfast/brunch place. You order at the counter and then find a seat and take a table tent. Very casual. Great food. Staff is friendly.

Gigantic and delicious! Plain biscuits are buttery and soft. Also had the grey beard which had fried chicken fingers, fried Green tomatoes, arugula, and homemade honey mustard on a biscuit. Each component was delicious. Would definitely recommend! It is small and very busy

Best breakfast ever contender.  The Smokey Mountain Brook biscuit is the breakfast I’ve always been looking for.  A huge perfect biscuit top with smoked trout spread to satisfy the unique portion of the breakfast topped with a perfectly cooked poached eggs topped with tomato jam to keep the savory bite going.

You have to try this

OUTRAGEOUS breakfast spot. We come here at least once a year on an annual trip to Black Mountain. This place is a must try. Never had a bad thing here.

Be warned, it gets busy so get here early or be prepared to stand in line for a few minutes (it moves fast).

I had a horrible experience with the manager name Antonius that works here. in the deli department a lady named Lynn and I found a piece of hair on my husband's birthday cupcakes /birthday cake I gave it to Antonius and he walked away with an attitude and didn't return when I came back because I forgot some items I purchased I told this to Janet and Antonius indirectly accused me of trying to get a free cake saying "it's hard to put it back on the card you should have said something before you purchased it" witch I did he just wasn't smart enough or doing his job he was disrespectfully rude and should not be a manager he has no common sense to comprehend  I'm buying a cake and giving him a knife with frosting and hair on it ruined a day I will never get back this is the 2nd cake order that was given a week in advance that was messed up I don't recommend getting your special occasion bakery items here. Sincerely

Quick in and out, and I found exactly what I wanted. Cashier checkout was quick and friendly...5 stars

I have attempted to return several items that I purchased online. I began the return from the Walmart app and it instructed me to take the items I wanted refunded to the store and they would issue a refund. I've tried 4 times to return merchandise but there's always something wrong with the printer or the computer is down and they say I will have to try again later. I leave and come back days later, the problem still isn't resolved and it is a cycle. Same thing over and over again and I can't get my refund and the expiration date for returning this is almost up. I need help please. Can someone come and pick these items up so I can get reimbursed before the expiration date?

I would have done a 4 star but after shoping,I went to the eye center. The lady that was working at around 6 o'clock 8/21/2023 greeted me and my granddaughter.  My granddaughter needed her glasses adjusted.  Also she needed a eye exam. The phone ringed and I guess she told them to hold on and she tells me to call back to make appointment and that she had someone on hold. Now why couldn't I make a appointment then?? And also I always was told to let the customer on the phone know you have a customer and to take care of the. Customer present. I am so tired of ignorance. Bad Customer Service will run me off and others. I think any business that deals with paying people need a class on Customer Service. Who likes giving there money away and you are not appreciated! This was the Lexington rd. Walmart.

Safe, clean, family-friendly shopping. Spacious aisles, friendly and helpful employees. Surprisingly nice atmosphere if you give it a chance. Staffed by salt of the earth people.

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