MG Morelia

Do not buy a car there, much less deposit the deposit of the vehicle, because they do not return it and they only drag you out, and do not follow up on it, I have been asking for my return for more than 3 months, and nothing more, I even had to go to Profeco because neither the advisor nor the manager show their face

Excellent attention, modern facilities, the most affordable in magnificent cars, good equipment and more for your money.

Terrible customer service, the workshop has truly been a headache, the management does not solve anything, the only redeemable thing was our salesman,

It took longer than they had said to deliver the service van.

Terrible for deliveries, we are disappointed. We still can't say if the car is good or not, we've been waiting for two months when they said it would be a month. They do not give certain dates and the down payment and first monthly payment have already been covered. If you want to purchase one, consider requesting a delivery date in writing.

Chevrolet Motores de Morelia

Excellent service from the reception module, channel one of the sales advisors and provide and clear up any doubts about the financing plans and the vehicle you require, in addition to accepting your vehicle on account as a down payment in the pre-owned area.

Excellent service, punctual delivery, generally good, my appreciation to Mr. Alberto Baeza super attentive and friendly workshop manager.

The lady at the reception was very friendly and provided good service.

However, the technician who attended to my car was unprofessional, terrible customer service, and they also lied to the customer. I do not recommend that technician at all.

The head of the workshop was very friendly and resolved everything that the technician caused and could not resolve.

KIA MIL CUMBRES SEMINUEVOS MORELIA

Excellent service! Attention and fulfillment of my needs! I'm happy! 🚗

Tomorrow it will be 15 days since I was there with my wife, no one came to ask us what was offered to us, even I approached the person who was in the entrance module and he was answering a phone call, I stayed for a couple of minutes standing there and he didn't ask me what was offered to me or how he could help me, as if I didn't even exist. I immediately told my wife, let's go, these people aren't interested in selling cars and we left.

Nissan Autocom

Very good service and highly recommended.

Very good treatment, the service area is also very attentive, they only need a more formal delivery room that is more independent from the other areas.

Don't even think about hiring the polishing and waxing service!
The car was worse!
And it's Nissan!
They don't even know how to treat their brand cars!
You only have to go if you have a current warranty, even if you know it still covers!
😡🤬🤬😡🤬😡

Good attention, very cordial service. In the spare parts and service area they always take good care of you, and they offer you something to drink even if you are only going to ask for information. As for the Nissan service, it seems to me to be one of the best in Morelia. Your car is always delivered washed and they show you the parts that have been changed.

Ford Ravisa Las Américas Venta de Autos Nuevos

I will never take my truck to that place for service again.
They just “clean your engine” and tell you that they did the service.

I took my truck to their service and they charged me almost 7 thousand pesos so they wouldn't do ANYTHING to it!!! Because shortly after I took it in, my truck began to have some faults and I took it to a trusted mechanic and he showed me that they never changed the oil or even the oil or air filters... unfortunately I trusted myself thinking why it was " agency” were going to be a job well done… but unfortunately NO.

I DO NOT RECOMMEND THIS PLACE AT ALL. If they can avoid it better.

Bad experience, at this agency I took out a Territory 2023 on credit and in less than 3 months of use with 4,500 km of travel in the city IT ALREADY PRESENTED FAULTS!!!! And the support from the agency was; Make an appointment to leave your truck and carry out a diagnosis!!!! LEAVE HER!!!! THEY TAKE AWAY THE CAR YOU BOUGHT WITH LESS THAN 5000km TO FIX IT, consider this note when choosing a truck!!!

I totally recommend this Ford branch, it is an agency that strives to provide personalized, safe and punctual service. It is very comforting to take the vehicle to this agency since they always have the necessary spare parts and the solution for the service need. Also know that they will not try to scam you by inventing non-real problems.

Totally recommended for the excellent attention of the sales agent and the staff and of course the quality of the Ford vehicles; In addition to the fast delivery of the units, it will not take 5 months to deliver the 🚗 like other brands 😁

Ford

Very poor DISHONEST SERVICE
THEY WILL RIP YOU OFF
do not recommend

Excellent service, they helped me resolve a problem with my truck. Thank you!

They delivered before the time that was established, the attention of the service personnel was very good, they did not make me wait, of course, make an appointment. I also asked for a budget at once and the cost is fine. The ones in the waiting room not so much, because it doesn't seem like you were there, nor do they respond to good morning. But for what I came for, the service is fine.
Thank you.

Very good service, respecting appointment times

FAME MORELIA Chevrolet

Round access is not the greatest and need better customer service

Fame Chevrolet agency, bad service, I go on October 7th to deliver, my car is "crashed", the head of the car workshop with an accident assists me, I present the insurance service pass and payment of the deductible, they receive the car and they pass it to the workshop and they return it to me after 15 minutes, they tell me that they have already uploaded the report, and that they contact me when the parts are in the workshop to proceed to repair it, to date they do not tell me anything at all, why it takes so long, nothing even a call to tell me we are checking it, nothing, bad, really bad,

I give it 5 stars because the place is very clean, disinfected from any virus for this time and the attention of its employees is excellent.

Terrible service and customer service
On Mrs. Maria Griselda's part, she only spent time mentioning mothers left and right, leaving me almost involved in her task, offering me the worst service of all.
Because he had an urgency to leave because he had a commitment, it was his excuse for his attitude.
Since the sales manager was on the side without commenting or saying anything
It is one of the worst services I have received
I do not recommend this place at all

GMC, Buick and Cadillac Morelia

I took it to service and it seems like they only took things away, they didn't put the tire covers on, I hope they have them saved and return them. It also had a dent in a door, but obviously no one is responsible there.

Excellent attention, very good service, clean areas, very attentive staff, affordable prices, bathroom. Detailed information on vehicle stock

Terrible, the worst service in the world, not recommended at all, every service they do is a problem and they never leave my truck in good condition.

Very good service, but they could not solve a noise in the door lock, they told me that it is a sealed piece and therefore it cannot be opened or put under warranty and the noise will continue. The vacuuming and cleaning of the inside is not very detailed.

Honda Manantiales FAME

Great customer service when buying a new unit, they treat you very nice. When leaving a unit as a trade in the paperwork is tedious and most of the work has to be done by you. The time they take to pay you the money of your traded unit is too long, and in the meantime if you only have one car, well is public transportation at least for a week.

I had a minor accident in my car, a Nivus, I went to VW de Acueducto, which is where I am a customer, and they sent my truck to be repaired at this agency, which PAINT THE FACE VERY BADLY. THEY LEFT IT A DIFFERENT COLOR. THEY HIT THE TRUCK ON THE SIDE WITH A SCREWER. THE TRUNK, THEY DIDN'T EVEN TIGHTEN THE SCREWS OF THE FACIA TO BE REPAIRED, THE PLASTIC VIEW WAS PEELING OFF THAT THEY CHANGED NEW IN A FEW WORDS IT SEEMS LIKE YOU TOOK YOUR CAR TO THE EYEHOLE ON THE CORNER, I LEFT MY TRUCK WITH HALF A TANK AND THEY DELIVERED IT TO ME WITH A QUARTER OF GASOLINE PURE WASTE OF TIME RETURNING THE CAR FOR YOUR THINGS DO NOT TAKE YOUR CAR FOR REPAIR HERE

Very bad attention, I made an appointment and they did not give attention to my car despite coming from another municipality. They take a long time just to start working on the car, it's all a big process. Terrible attention for those of us who come from an insurer.

I was dialing to quote a part and they never responded with bad service

Volkswagen Automotores La Huerta

Stopped in for a grill part and it was ready to be picked up 5 days later. No hassle just got great service.

Service were beyond expectations. Congrats

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