MobilityWorks

Honestly this place has done us wrong in so many ways. We've gone through 2 vans already and now we have a loaner van while ours is hopefully being fixed again but the thing is the main guy never calls back, and nothing seems to get done..

Josh is so extremely helpful and has made everything so easy for me!  When I was new to the area, I couldn’t find any spot who would do a state inspection on my modified van.  When I called MobilityWorks in Essex, they did all the hard work for me and got me an appointment within 15 minutes of my call!  When I came in for periodic service, their team was excellent and on the spot.  They were extremely experienced and very knowledgeable about not only my conversion parts, but also my entire vehicle.  They are not simply conversion specialists, like I have experienced at other locations.   They did not have the equipment necessary to fix my air conditioner, but called a shop they knew and got me an appointment 3 days from then when everywhere in the Burlington area was booked several months out!  I have had only great experiences with everyone there!

Ashley Josh and Todd ty so much. I'm glad I switched up and headed north. From the time we arrived my dad and I felt welcomed. Thank u Josh for taking us right in. Ty Ashley for the test drive and for answering all of our questions. Thanks Todd for the professional service. You as well answered all of our questions  and did an amazing job assembling and going over everything. Definitely an awesome team both knowledgeable and professional.

I had a fantastic experience using Mobilityworks for the purchase and installation of hand controls in my vehicle.   I am one year out from my spinal cord injury, and this was my first car adaptation.  Joshua demonstrated outstanding customer service with his friendly, supportive tone, reliable communication, and rapid organization of the cost proposal and ordering of parts.  After my car failed inspection the week of scheduled installation, he quickly reordered new parts for a different vehicle and rescheduled the installation appointment to accommodate both my schedule and that of my driving instructor.  My instructor, an experienced Occupational Therapist and Driver’s Rehabilitation Specialist, was impressed with the installation work, citing the mechanic’s experience and efficiency.  She was able to request minor adjustments to the controls on the day of my vehicle pick-up, and I left with optimally functioning, high quality controls.  I am so grateful for my all-around positive experience with Mobliltyworks and look forward to working with them in the future should the need arise!

I do not have warm feelings about my experience here. Though the product (hand controls in my case) now work as designed, the service I received was particularly unprofessional. They consistently exceeded timelines they set themselves, charged my card weeks after the service was rendered, and in a free checkup two weeks after the install, somehow adjusted the controls so that both brake and gas pedal were engaged simultaneously. Needless to say I have little confidence in their service, and in the case of any major hardware failure I guess I’ll be forced to use a ski pole to drive.

Shell

I have gone to this shell for multiple years now ,  I have never had a problem. Today I needed a plastic spoon and grabbed one from the self serve drink bar area and was leaving saying have a nice day.thats it. After what I thought was going to be a quick interaction the employee Izzy stopped me right before I walked out and immediately got overly aggressive and demanded respect and pointed his finger to me to come to him as if he was speaking with a child. I am nothing but polite on  but this guy had something going on in his personal life and wanted to take it out on someone else. He then told me to treat the store as if it it were his house and to ask for express permission before anything. He also said he was the owner and that it doesn't matter what I say to get out the store. Seriously over a disposable plastic spoon you choose to treat regular customers like trash. I won't be going back here and I live next door. I'd rather spend my money anywhere else now.

Worst car wash ever! I need negative stars. Johnathan the owner was nice over the phone but the next day when I dropped it off it was a different story. I paid for the seat shampoo detail which also includes a wash too $50. My seats were dry still looked dirty. They didn't wipe off the dash, concil, it looked worse then before I dropped it off. He then proceeded to tell me my car was super dirty and that if I wanted it super clean I had to pay $180. They just rip people off and try to price gouge you in the end! Never again!

Great customer service and great for essentially shopping when on the road

If I could give 0 stars I would. I was getting a car wash. My son is a two year old so I don’t want to be waiting outside on a busy street. I was going in and out the gas station store because my son was getting irritated so I did not want him to disrupt when he was getting igitated.The older man at the gas station complained every time I walked in with my son. To then have the nerve to say, “Are you here for your son to play or you’re actually going to buy something?” The nerve he has to ask that. I work in retail and have had many people walk in and out my store but I never would approach them the way he approached me. This shell location will never get a dime out of me except for the car wash people because they are owned by a separate company. They did a great job with my car.

They have everything. All the guys that work there are super friendly and attentive. Gas is a little on higher side but burns better than the less expensive places. Go here every day.

Jalisco Motors

Excellent attention in the service area, fast and efficient

A terrible experience, they are very attentive while you buy from them, while they send it to you, they sent me my truck without mats, without trunk curtain, even without bases for the plates, having to buy the bases to place the plates was a lot, it is a good company very concerned while I received the find I rated them with all the stars because they were sent the things they never sent it to me, the unit's tires did not work, all 4 were punctured then later,
The glass buttons are of poor quality, the door glass is cracked, it doesn't have 10,000 km on it and even if the shift fails it doesn't even let me move it, it freezes, the paronamic roof went wrong, it's rubbish, a horrible experience and make those who turn a blind eye

You ask the parts staff for a quote for a part and they give you a rounded price, the highest you can find the price. I don't even want to buy from that agency.

I went for some spare parts and it took them almost 1 hour to serve me, although the staff was attentive, but either they couldn't find the parts or I don't know what happened.

Nissan Vegusa Salamanca

Very bad service, they don't answer in the parts area, it takes them ages to get to the reception

Excellent service. Very friendly, attentive, effective and efficient staff.

Kia Vía Alta

Excellent attention, especially in the service area, the personalized attention of the manager is a plus and very positive point for this car agency, the fact that the manager attends to you and resolves your doubts and problems quickly and in the best way is a top.

When I needed a service for my vehicle, I was treated with great kindness and empathy, which inspires confidence in me to take it again, added to this, that the service was very good, bordering on excellent, I repeat, for this reason I will take it again for any service my vehicle requires, thank you and I hope you continue like this, getting better every day!!

Very good advisor, the one who helped us is called Aaron, recommended and well, I don't give 5 for the reception, he needs to be more friendly

Volkswagen Celaya Campestre

Excellent service offered at this branch, no complaints so far

PESIMOOO SERVICE I WILL NEVER BUY A CAR THERE AGAIN, they hook you up by promising that they will deliver and we wait more than a month. Something the lady said ONE WEEK. And to top it all off, he tells you that he will give you a color and gives you the color you want. They have no ethics. And it asks you for one document today, another one a week and so it brings you back and forth. TERRIBLE EXPERIENCE

Very good service. They treat you with seriousness and professionalism

Super vehicles!!
Volkswagen a brand that always offers the best!!

CHRYSLER SEMINUEVOS CELAYA

Very good service but the advisor Ruelas leaves a lot to be desired, when you don't make the purchase she offends you and doesn't want to return the deposit according to her why she already wasted time

Very good attention, although I have not purchased yet, they have informed me about their updated inventory... Thank you...! I hope to visit you soon.

Excellent service Many thanks to our Advisor who supported us at all times in the purchase of our car.
Highly recommended.

Toyota Celaya

Poor customer service. I shouldn't beg for a service that has been advertised on their website. Lack of knowledge of their own promotions and misunderstanding of policies. Miscommunication between the appointments, service, and parts departments. They are unwelcoming imported vehicles from the United States but, their screen inside the dealership brag about all the awards received there. Maybe I'm so spoiled by my service advisors in North Carolina but definitely they treat me like an important part of their business, like family.

KIA Campestre

A friend whet to buy an expensive truck, almost half a million pesos, she left a deposit and they sold her truck without any thought or consideration because it was the end of the month.
Not nice.

Good rapid service and they organize and pay local taxi

😐😐Poor experience as no demos available for test drive

The facilities are large, the reception is good, they assigned me the best sales advisor, with a service attitude and above all I loved the test drive. In the service they are friendly and their plus is that they notify you by WhatsApp or SMS the status of your unit. I'm a KIA fan 🥰

Nissan Autocom

Great atention and service, I come out very happy, they check my car of everything

Nice place, good service, as long as you want to buy a Nissan and seeing as Nissan is Renault personally I don't !

I went for a quotation but they weren't able to give me the quotation because their internet was not working

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