Volkswagen Bajio

Volkswagen Vaqcsa Guanajuato

The worst facilities. And they tend to drive out your car from the service area without your permission, so don't get surprised if you see your car out in the street used as a taxi for employees.

The worst treatment from the service personnel

Ford SS Capital

If you are thinking of selling your car, do not do it with this dealership.

More than 3 months ago my husband and I sold our car and that is the date they have not deposited the payment, the agent only tells us that it is in process but they do not do it. At the time everyone was very friendly and now there is no response.

Update: It has been 2 weeks since the Manager José Alfredo Cantero finally responded to one of my emails, supposedly everything was already in order and between Thursday and Friday of last week the payment would have been made but it was not and now again there is no response It is worth mentioning that they modified the initial offer they gave us the day they asked us for the car documents, they have had the car with them since February and surely it has not been given care and maintenance.

Update: it is now October 29 and 6 months have passed since the delivery of the vehicle and documents and they still have not made the payment, there is no response from any of the managers and they only make excuses and do not want to give fair compensation and adequate for the waiting time and damage to the vehicle during the time they have kept it in their facilities.
Now it turns out that they have not paid because they have excess cars so I recommend not taking your car for an offer.

Everything related to sales, excellent service, very attentive and professional to any questions, however we did not have the same experience with management, they were very rude and unable to kindly solve our problem; which was mainly with the accessories that came in the vehicle's technical sheet. Check carefully what the vehicle includes as a recommendation.
The vehicle we bought was excellent, already several Fords and very good vehicles.

The best vehicles and very good service from the staff, this agency is small but has its appropriate layout to see all the new cars, it has parking for customers and also has after-sales service... the Ford Bronco is a beauty!

Excellent, super attentive staff
For the service they had my car ready when they indicated it to me

Terrible service, they broke my stud and they lost the stud dice and their response was we don't care, we take responsibility and we don't care how unprofessional

Nissan Vegusa Guanajuato

Ford SS Capital Conauto

Filthy place, never go give them money. They stole more than $15,000 from me and I could never do anything to get it back. Please don't trust them.

Toyota Guanajuato

The truth is, my purchasing experience was not pleasant.
First of all, the salesperson and manager were never disrespectful and were very proper.

At first the seller did not treat me well at all, he only contacted me when I needed something, he did not respond to my messages and since the purchase was going to be cash, he did not show any interest.

I went to complain to the manager and since we agreed to a sale with a part on credit, the deal changed completely but only while the deal was completely closed and the car was delivered.

Since I gave a car in exchange, they had to manage the cancellation, they lasted almost a month with my plates and card and they did nothing, they didn't even answer me unless they needed something. I told them that I would go through my plates and do the withdrawal, after so much insistence I went through my documents and carried out my procedure myself, yes, they were now pressing to have the withdrawal document.

The car is beautiful. I am going to do the services in León.

Truly excellent personalized attention, very comfortable place, shame about very expensive cars, although they are known to be the best engines on the market

The girl at the reception behaved in a friendly, courteous manner, even though my motive was not exactly a purchase, she gave me warm and cordial treatment. The agency is small and has a new car area and on the outside it has pre-owned cars.

Gm Servicio

Kia Capital

A Sedona was taken for scheduled maintenance service, upon receiving it the body wash left a lot to be desired. The observation was made to the service manager and his response was that the wash is complimentary.
So with that answer I understood that good people washed it.

Good service, good attention and very friendly staff.

Excellent treatment, and I have had no problems getting an appointment for the service

Good attention from your agent Aldo, the spacious place, good car design.

Honda Capital - Distribuidor Autorizado Honda

Excellent and prompt attention, very good service. I don't give them 5 stars because it seems like the prices went up a lot since the last time.

We have been clients of this agency for years. Excellent service from our seller Yael and his manager Daniel.

Months waiting for the delivery of my car. They are already charging me and they cannot give me a delivery date.
Good mark. Zero interest in customer needs.

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