GoKartMania SLP

This place is fun, but a little expensive

It was a busy place, but there were no customers, so it wasn't very lively.
The clerks were talking to each other.

SAN LUIS AUTOSSONI AUTOMOTIVE, S.A. DE C.V.

Dalton Toyota Lomas

Service levels are very, very weak,  and borderline dishonest.
Toyota is a great vehicle,  Dalton Toyota is not.
They do not communicate with their clients, weeks go by with no update, when you contact them they do not follow up,  eventually they changed a part that was under garanty with an inferior part without telling me.  Only when I asked/ confronted them why I had paid for something and they after months installed something else,  they came up with some excuse that it  temporary until the part i paid for arrived but never openly or honestly advised me.

All this has been going on since September/ October 2021 and Dalton Management so not seem interested in improving their customer experience or engagement.

Great place. Good attention to the clients

Chevrolet GM Motriz

Excellent service and great experience. The letter X had fallen or was missing from my 2019 Equinox. It was immediately acknowledged and new one ordered, today I eXpect to have it replaced.
Un servicio excelente!! 5 estrellas mas

Must of the time you will get good service, 3 of my break lights had gone out and they were changed and fixed in 5 min

Competent service, but wait time for the parts can be 2 weeks if the part has to be sent from the US.

Terrible attention from the receptionist, a disastrous attitude and cursing in front of clients.

SLP SENDERO Nissan

Perfect attention, they are very attentive

They take a long time to serve you, they do not respond quickly to the service request, they do not comply with the schedule when they are going to deliver the unit to you, there is a lot of bureaucracy in the place

Excellent service, has home collection. It is best if you are in contact with your advisor to guarantee timing.

It took more than 1 hour to respond and the seller was not polite.

Toyota Industrial Equipment

Ford Automotive Lomas San Luis

I only give them a one star rating because Google won't let me give them a zero. The parts department is terrible and unhelpful. The person that "helped" me yesterday spent the whole time texting on Whatsapp instead of helping me. I called when they told me to to see uf the part had arrived. They said that it had arrived but to wait 2 hours and I could pick it up. When I arrived they said that yes it had arrived but they had not yet taken it off of the truck. So I would need to come back after 5 to pick it up. The guy that told me this was very flippant and completely unconcerned that it was inconvenient to me. TERRIBLE SERVICE!!!!!!!!

This guy who is selling car parts, had his face mask covering only his mouth, but not his nose. And several other staff  weren't even wearing a mask at all.  This issue is very important for me with the coronavirus pandemic going on.

Disgusting terrible service starting with their pseudo workers in the pre-owned service, today I went to ask for information which was denied to me and my fellow operator, the new car transporter, I only remind the pre-owned guy that thanks to the operator, you have your salary and a piece of bread to put in your mouth, and how can it be possible for the area to be like this, for service and friendliness you take them from FORD SS SAN LUIS street.

Agencia de Autos Cadillac Saab

A review was to be recorded. We waited. And here it turned out that we were not included in the list. We had to choose another date.
The only plus, the gentleman who served him quickly found a replacement date.

Excellent service from the moment you arrive. Friendly and professional treatment. Thank you

Cold and gray environment, a remodel would be great, excellent product, distinction and quality!

Terrible service, the manager makes deals and doesn't keep them. Be very careful
with this scam dealership.

Kia Lomas

Very attentive. Prices on cars are out of their control but as far as the service it was very good. Well explained and offered various options.

Great experience buying our Tuscon there. Highly recommended.

Brand new Kia dealership easy access and parking space.

Volkswagen Lomas

A NIGHTMARE OF ADMINISTRATIVE INEFFICIENCIES.

After-sales service leaves a lot to be desired. Advisors with a lack of information in all areas from units to purchasing processes, financing, etc. etc.

Very bad experience with this agency, the treatment is terrible, not with the brand.
I was interested in buying a truck (Taigun or Taos) when I arrived no one helped me even though I was looking at the cars. Then they assigned me a very bad salesperson (yes, the same one who has several complaints here on Google Maps, curious that the management has not solved the problem) here I detail it.

He answered the questions above. I couldn't tell the differences between Taigun, Nivus and Taos. They didn't have a demo car to test drive, I had to schedule it. However,
That was not the worst, but the financing options (as in another comment they mention they only want to sell through their financing company) they force the services and other extras on you, the very high interest rate and they want to "chore" you that the banks They are low because they are without VAT, but here they give you the services for free (it is not true that you pay for them financed). Nothing of this is true.
The truth is that I was interested in the truck, so I went to Tangamanga (road 57) and another level of customer service from the sellers, all very friendly and offered me various forms of financing. I took the test drive the same day and they answered all the questions I had.
I got the same model (although in a top-of-the-range version) with a monthly payment 4k less than the one offered at the Lomas branch with its financial company.
My recommendation is to go to VW Tangamanga if you are interested in purchasing a car from this brand.

I requested information about a unit and they attended me very well from sales

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