Ford San Luis Rio Colorado

It's my job and it's very good, let's do our best to serve people well

Very good attention provided by the staff

Nissan Linares

Very poor quality service, for work I have lived in several places and I have gone to several agencies and this is the only one with the worst maintenance service and the slowest.

They diagnosed that a bearing had to be changed and they changed the one on the opposite side, then "excuse me, you have to change the one on the other side", in the end they changed the one that was always the problem and when mounting it they did it wrong, in total there were 4 visits to the agency, in which I had to wait hours for the delivery because they did not have left

Supposedly it had remained and a few weeks later it gave problems again, I decided to take it to a normal mechanic and it turned out that when placing the bearing they damaged the hub and therefore the caliper. This mechanic fixed everything in half a day and it has not failed again, it cost me more but I preferred this to wasting time again in this agency

The telephone service to schedule appointments is also bad and they answer very reluctantly and that is if they answer you

Excellent unit delivery, fast safe reliable

The service staff (maintenance) gave me very bad attention when I was trying to buy a part for my truck. They got angry because I asked several times on the phone and made a couple of visits. Very poorly attended to from the service secretary to those in charge of said area. They gave me very long dates, bad faces, bad manners and expensive (at MTY they gave me more facilities) because that doesn't give me confidence I had to go to Monterrey

MG Mexicali Car One

Here I bought this cool car, the workshop service is very good, as well as fast. In 30 minutes the 20,000 km service was ready. The best of all is that I did not pay for the service, when purchasing the car it comes with 7 services included.

Excellent service from the advisor.
The cars are very luxurious and have a lot of technology. The most austere one seems like the luxury one from other agencies.
The prices are very competitive and they find you the best option for a financed car.
In our case, 2 options were reviewed and one offered 0% opening commission but the annual interest was approximately 20%. And the other option with "Hey bank" had 12% and although they charged about 6 thousand in opening commission, the monthly payments were approximately a thousand pesos lower.

I think they drive a range of very innovative and good quality cars.

Go with the advisor Alberto Rivera, he will serve you amazingly

MEXICALI SAN PEDRO Nissan

Very bad experience with Customer Service. When I became interested in the vehicle, my sales advisor told me that we would have the unit in a maximum of 1 and a half months. I sold my car and today, 4 months later, it still hasn't arrived. My advisor is not interested in answering my messages, I send him and send messages and he does not answer me or he answers me every 5-6 days. I contacted the Manager and he told me that he was going to follow up on my procedure and I called today and they told me that he no longer works there. My sales advisor made me sign in June and give the advance payment and he was careful to ensure that I did it, once I did it he no longer sent me messages. I have had experience with other agencies and nothing to do with this customer service. TERRIBLE!

Autostar Seminuevos

Very good service, called in made an appointment for the same say. I got there they offered me something to drink and very quick sat me down to talk. Found exactly what I was looking for.

Terrible service, they don't respect customers' times, the employees do what they want, they make you go around and around because they schedule appointments at the time they go out to eat.

More opening for appointment times, if clients arrive earlier than the appointment, see how to serve them in the end it is the service that the client receives.

Kia Futura

Though some the staff is friendly, it's not entirely approachable as my experience in the agency right across them. I do think their waiting area is superior to that of its competitors, as is the quality of its spaces (big, clean, no hassle). Wifi is not that great, but it's free. Driving test is shorter than most, but it allows to the car in action just fine. Warranty is 7 years so that's way above competitors.

Super great experience. Kia cars are solid options to be taken in account when going car shopping. Kia Mexicali has great showroom, test drives, and is always spotless clean and with a great and kind service by their agents. Definitely a great dealer!

Just don't be early nor late cause they won't receive you..

BMW Carmen Motors

Slow at responding and don't keep their word. For example, if you expect something to be done on the date quoted then add 1 to 2 weeks extra for it to actually happen

don't waste your time the employees are rude and they only take recently new vehicles for service , they told me to go somewhere else surprised they are still in business

Honda Óptima

Roberto 👌 the best service I ever have thank you I really appreciate everything

Awesome Service from the dealers #1 sales person Adriana Nuño...and an excellent service dept.  Honda Optima should be your only choice if you are buying a vehicle.

Very well organized.  But rather expensive. Spare parts and oils very expensive. Very good service though.

Exceptional assistance and service.  We were foreigners in a foreign land,and we received the utmost respect and intention.

NISSAN MEXICALI

The waiting times are so long even if you have an appointment they attend you even 1-2 hours later

Volkswagen Centinela

They just won't take early appointments, (like at seven). They will throw you till 8.50. The lack of stock and the 2 weeks waiting kills it for good.

One of the worst customer service in town, be aware when you buy an extended warranty or maybe you can get a better representative, but my experience turned from good to worst when time passes.

Professional service. My car was fixed for a reasonable price.

Mejores servicios Automotive

Retail & Franquicias

Industrias

Partners

Recursos