PROSMA Especialista Certificado en Toyota

I took my car for a basic service, the car came in fine, and came out with oil leaks, I went again and they were not responsible, TERRIBLE SHOP, I DO NOT RECOMMEND IT.

The truth is very good attention from the owner, very well explained, excellent service

It is a good workshop for Toyota cars because they have knowledge about them. I have taken my car in for maintenance (oil and filter change) and brake issues and have no complaints about it. They do the job.

Excellent mechanical service. Their specialty is Toyota cars, but they serve other brands as well and leave them "roaring." Very satisfied with your attention.

MC Autocenter

Great and fast job cleaning the car. Amazing customer service. I forget my backpack in the car wash and my backpack had passport and work laptop. They kept my backpack safe and Jose and on his day off and when they were closed. He came and open the car wash to get my backpack from inside. I highly recommend this car wash to everyone.

The truth is that they wash it with a laziness that is noticeable when you get in the car. Very disappointing indeed.
The exterior was pretty good, except for the mirrors that were stained, the rear glass and the chromes of the car as well.
From the interior it seems that they only looked out, it was just as dusty as it arrived, the rear seats with unvacuumed garbage, the mirror stained and several areas that clearly were not wiped.
I do not recommend this Car Wash and I will not return.

Carsol Seminuevos

I bought a car a year ago and from day one it has given me problems until now I have invested more than 50 thousand pesos in it, they have an incredible rotation of people, the manager who attended to me is a fugitive from justice for scams within the same company I do not recommend this company at all, not even new cars. I am writing this review after having spoken with them in every way and without yet reaching an agreement.

They deleted my son's complaint, and the good thing is that we now have copies. Terrible attention. From the seller, the used car manager, they have not wanted to face other agencies that will support us. You can send me your CEL to see if you can follow up on it.

Excellent service from the staff, especially the spare parts area.

Good experience in the service, very friendly and fast, in the purchase of a new car not so much, a very slow and meaningless process.

Excellent service and customer attention from Francisco Estrada

Nissan Nissauto Hermosillo

Helpful personal and excellent customer service  no pressure at all

I purchased my car here & the people here were veru nice & helped me so much to get the best deal for me, also give service here & they do an excellent job at it.

Not much to say, they do theyr job to sell. Cashier is careless, drops the money when counting big amount of money.

This place is very excellent to buy new car!!!

Solana Toyota Hermosillo

I didn't appreciate the lie they told us!
They have a sign that the costumers car can be used as a down then they told us that they couldn't take our car because they didn't think it would sell.

Alan, from the service dept. at Toyota Solana Hermosillo was very kind, compassionate and helpful by finding a translator for me.
Though not sure why I had to pay for parts up from for them to order?  May not have the space to house.

Very friendly and helpful. Helped me to find a pet friendly hotel while my car was being fixed. The even drove me to the hotel.

Excellent service....helpful with translation...caring...pleasant....a great experience...

Great service to my car.  BUT  Parking for those that are waiting on us is ALWAYS a problem.

Kia Seminuevos Certificados Hermosillo

Terrible customer service...
You go and the employees talking among themselves, they don't have cars and bad after-sales service. There was no ZERO star option

Suzuki Solana Hermosillo

Really good service and knowledgeable personnel.

So far (the "debt process" needs to be completed and the efficiency of the car services checked) we have had unbeatable attention from the staff in general.

Very good sales service, explaining everything in detail and with the best interest rate I could find. I have had my ignis for 3 months and I am very happy.

1.The advisors who assist you are not trained to know about mechanical problems (my failure was more serious than it seemed and they gave me an appointment without even telling me it is safer to leave your car here or not move it [the technician told me after])

2. I had my car serviced. It included tire rotation. And they left the screws wrong. And now they want to charge me for reliable car service to them

Volkswagen Solana Hermosillo

They don't answer calls 😤. . . And they continue if you respond... This speaks of the terrible customer service

Terrible agency, I took my car for service and they broke the rear lens and they were not responsible! The treatment of the manager Miguel Cristerna is terrible, he is a disrespectful and arrogant person. I do not recommend this agency at all.

I liked the treatment from the first contact with the advisor Alejandro Soto, highly recommended as well as the rest of the sales team, the agency denotes a good image. The service team, at the moment very good attention, lacks the support for a prompt response in the assortment of spare parts.

BUICK GMC CADILLAC HERMOSILLO

Even if you don't believe in this brand, they are very good cars... give them a chance.

Excellent service, very friendly staff and easy access to get there and park

Hyundai Solana Hermosillo

I cannot believe it takes these people a week to give you a car you already paid for. Hope their service department is faster

Excellent service.  Courteous, professional, knowledgeable and honest.  Highly recommended!

omg so this place went above and beyond to get a part for my car. which they has a driver bring from arizona. put it in my car same day and i was on the road same night. this dealership is a god sent. i appreciate everything you did in oct 2017.

A lot of show but generally poor service!

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