Toyota Monclova

Excellent service, the staff's attention is very good, it is much better than in any car agency, from the moment you enter you can see the excellent customer service, congratulations and thank you very much for your attention

Excellent brand and service, both sales and after-sales

Kia Pape

Great service and attitude from our account rep

Has bad experiences on the past but they commit to fix them

Excellent in the service area. Despite not having an appointment, they treated me wonderfully. They solved my problem, explained the causes and were in contact with me the entire time. Many thanks to the technician and Celeste for their help and attention.

Nissan Monclova

Excellent service. The friendliness of the staff gives you the appropriate confidence for all types of procedures. In good time.

When I bought the car, at the time the MTTO arrived, the car had been delivered to me without an air filter, they told me that the brake pads needed to be changed and they were just dirty. I decided not to return.

Excellent treatment from the reception staff, very friendly treatment from the lady who receives the units if I return to Nissan Monclova to deliver units

Very good service, they have several maintenance packages, on this occasion I went to refill the tires with nitrogen, they offer free refilling for the next 6 months after the maintenance, I also requested the washing and waxing service for a very affordable amount and I received A very good job, the interior cleaning was well detailed.

Ford Monclova

Place selected for having certain reliability, service guarantee and responsibility. The rating represents my experience...There is an attitude, there is a lack of consistency, for example, they did not communicate as agreed, if you do not press they do not resolve. Area attended: Workshop (crash repair).

Excellent service, variety of products, meets 100 Covid19 security protocol, professional and friendly service.

Very bad experience, there is no longer the Ford quality of before, neither in the service, nor in the cars, especially in the personal treatment. I know why more and more people prefer KIA, Chrysler Nissan, etc. A shame, they were the best.

My FORD ranger 2019 was a failure.
Many things have failed.
The springs creak, the clutch squeals, the engine lacks protection; When you drive through puddles, everything is splashed, the paint scratches easily. To top things off, they asked me for the van to change the brake hoses for a safety campaign.
What saves the situation is the kind treatment and disposition of the service personnel, they are not part of the problem; They are victims of circumstances.

Nissan Nogales

The reason I am giving this rating is because they made me lose time because the have preference over other high society customers. I hade an 8 am appointment to have a basic oil change. Basic oil change takes les than half an hour. These people took 5 freaking hours to have the service done. It's not fair. I arrived there early I was the first one in and I thought I was going to be the first one out and to my surprise I was the last one out, how last? Closing for the day last. And Why? Because, Nissan Nogales has customer preference. So forget the appointments they jump you so they can attend prefered customers. I don't think that is fair when you have a scheduled appointment. I saw cars that arrive later than me and left first than me. My money has the same value than the other customer. I'm paying for the vehicle each month same as the other customers.

excellent customer service and very good customer service

The service is good because it is a NIssan, unfortunately the response from the people is medicore, I still have not received my invoice, I have sent emails to Sandra Velducea without success, I hope someone can help me.

An excellent place to purchase the new vehicle you have always wanted to have...

Very bad service from the workshop, rude staff and not trained to exercise that customer service position

FORD NOGALES

Excellent customer service and attention. Highly recommended..

Very good service and good customer service

Toyota Solana Nogales

I scheduled an oil change at 10:15 on Saturday, Dec 21. When I made the appointment I was told it would take 2 hours, which seemed a bit long, but I was in need of a change and a visit to a Toyota dealership, so I agreed. However, when I arrived around 10 am, and after checking in with the service rep, I was told it wouldn't be ready until 1 pm. I wasn't really happy with this, but had no real choice but to accept. So, we walked to a nearby store that had a few places to eat and had some brunch. We hung out there a little past 1,pm, and then walked over to the dealer to get the Camry. When we arrive at the dealer, I see my car sitting outside, and I am thinking it is all ready to go. I walk into the service rep office, and notice I am not getting any eye contact from the 3 reps sitting in the office. I feel something is amiss, go back outside to check on my car, and it is gone. I walk back to the service area, and see the mechanic just getting out of my car after he pulled it into the service bay. Apparently, the reason I wasn't getting any eye contact is that the didn't do anything with my car until they saw me walking up to the office. Short story, I was extremely disappointed in their service (which I did not get) and I told them forget the oil change and left the dealership pretty disappointed with the dealership. I will be lodging a complaint with Toyota Mexico. It might be a waste of time, but I'll feel better getting it off my chest!

National Car Sonora

Wide variety of cars, makes and models. Excellent service to the general public.

Good service, you find used and new cars, they are Honda and Subaru distributors

Very good service, It lacks more space for parking and to display the cars but in general it is a good establishment with excellent service

I loved the attention especially from the receptionist and those in the service workshop. Delicious complimentary coffee. Thank you

Excellent... Wide variety of new and pre-owned cars.

GMC BUICK CADILLAC

Volkswagen Agrícola (Nogales)

My first time visiting Volkswagen in nogales and they were very friendly and knowledgeable on what they were doing.

It was very nice. And clean. They have wheelchair entrance .

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